Author: Franz Malten Buemann

This post is relevant to anyone in an organisation that’s taken up Salesforce and reached the end of the implementation. There’s a question that begins to surface: ‘now what?’. What should come next once you are up and running with Salesforce? I speak from experience… Read More
The post We Got Salesforce, Now What? 4 Suggestions To Continue Supporting Your New Org appeared first on Salesforce Ben.

  One-line Pitch: – Easily create, share, sign, and track digital documents, on any device, using the systems and data you already use. Highlights – Control with document guardrails and dynamic content. – Collaborate without version clashes or reconciling changes. – Start and end document… Read More
The post Conga Collaborate In-Depth Review [The AppAssessor #13] appeared first on Salesforce Ben.

Back at Dreamforce ‘17 myTrailhead was announced to the public, but was not made generally available to the masses until just last week. With its full launch after several successful pilots, including Salesforce’s own internal pilot, myTrailhead is going to become very rapidly the highlight… Read More
The post myTrailhead: What is it and why do you need it? appeared first on Salesforce Ben.

In today’s digital world, most companies do their selling process via phone calls and make sure the company capitalizes on many opportunities as possible. As you don’t want to waste your prospect’s time in a phone call, you analyze your sales calls to lead you… Read More
The post Analysing Sales Calls: Tips On What To Look For appeared first on Salesforce Ben.

One of the most helpful, and in my opinion, most underrated ways to get some comprehensive insights into cutting edge Salesforce related topics is to watch the videos from the Salesforce Developers YouTube channel. I always found that I learned so much from consuming these… Read More
The post A New Salesforce Developer Series! Salesforce Summaries is here… appeared first on Salesforce Ben.

There are many Salesforce-focused events all over the globe. 2019 brings along 30+ North America-based events (that we know of), hosted either by Salesforce or by a local community group of Salesforce professionals – from huge conferences like Dreamforce to smaller community gatherings. All have… Read More
The post 30+ Salesforce Events 2019 – USA & Canada appeared first on Salesforce Ben.

Back in 2015, Salesforce made a public commitment to pay equality, following a company-wide audit uncovered a $6 million disparity in pay between the sexes and other minority groups. As one of the first tech companies to balance the books, Salesforce was proud to report… Read More
The post The Salesforce Women in Tech Movement – What We All Can Gain appeared first on Salesforce Ben.

Can we afford to ignore flexibility in the workplace? We champion the fact that Salesforce is a cloud-based solution and that we can access it anywhere anytime on your mobile, tablet or laptop; but how many employers realise the potential of this flexibility and match… Read More
The post Can Flexible Working Help Power the Salesforce Ecosystem? Proving the Benefits and Busting the Myths appeared first on Salesforce Ben.

Custom Metadata Types have been available for general access since Summer ’15. Until now, the Salesforce developer community could only create metadata for the types provided by Salesforce. Whether adding custom fields to the account object, creating a custom object or developing an Apex class, one… Read More
The post Introduction to Custom Metadata Types appeared first on Salesforce Ben.

We have become data thirsty. We want all the data we can extract, intercept and capture, because data is the new knowledge. Data is power. With a state-of-the-art CRM like Salesforce, and its all-encompassing platform, we have the luxury to store, process and manipulate our… Read More
The post The Real Cost of Data: 3 Simple Principles to Reach Salesforce Data Wisdom appeared first on Salesforce Ben.