Author: Franz Malten Buemann

There are two types of Salesforce developers. The first type is the Most Valuable Developer or MVD for short. They are trailblazers obsessed with coding and are up-to-date on the coolest development strategies that help build intelligent CRM tools. MVD’s enjoy operating in the universe… Read More
The post 5 Best Practices to be a Most Valuable Salesforce Developer (MVD) appeared first on Salesforce Ben.

Salesforce Admins break the mold, coming from a great spectrum of backgrounds. It’s understandable that many outsiders hesitate about a career change to a Salesforce-related role – after all, it is a ‘techie’ role. The stereotyping of tech roles continues because the technology industry can… Read More
The post How to make a Career Change into Salesforce and Juggle Big Life Events appeared first on Salesforce Ben.

It’s no secret that without the proper oversight, process, documentation or expertise, a Salesforce Org can quickly spiral out of control. A lot of the projects I have worked on in the past have been clean-up or optimisation projects that require us to sync Salesforce… Read More
The post Free Salesforce Book – 3 Steps to a Cleaner Org appeared first on Salesforce Ben.

Today’s consumers demand exemplary customer experience (CX). After all, 73% of U.S. consumers say that customer experience is a very important factor when making a purchasing decision. And while companies have begun to recognize that it’s important to treat customers well, many continue to fall… Read More
The post Why GetFeedback is the Best CX Solution for Salesforce appeared first on Salesforce Ben.

This post is relevant to anyone in an organisation that’s taken up Salesforce and reached the end of the implementation. There’s a question that begins to surface: ‘now what?’. What should come next once you are up and running with Salesforce? I speak from experience… Read More
The post We Got Salesforce, Now What? 4 Suggestions To Continue Supporting Your New Org appeared first on Salesforce Ben.

  One-line Pitch: – Easily create, share, sign, and track digital documents, on any device, using the systems and data you already use. Highlights – Control with document guardrails and dynamic content. – Collaborate without version clashes or reconciling changes. – Start and end document… Read More
The post Conga Collaborate In-Depth Review [The AppAssessor #13] appeared first on Salesforce Ben.

Back at Dreamforce ‘17 myTrailhead was announced to the public, but was not made generally available to the masses until just last week. With its full launch after several successful pilots, including Salesforce’s own internal pilot, myTrailhead is going to become very rapidly the highlight… Read More
The post myTrailhead: What is it and why do you need it? appeared first on Salesforce Ben.

In today’s digital world, most companies do their selling process via phone calls and make sure the company capitalizes on many opportunities as possible. As you don’t want to waste your prospect’s time in a phone call, you analyze your sales calls to lead you… Read More
The post Analysing Sales Calls: Tips On What To Look For appeared first on Salesforce Ben.

One of the most helpful, and in my opinion, most underrated ways to get some comprehensive insights into cutting edge Salesforce related topics is to watch the videos from the Salesforce Developers YouTube channel. I always found that I learned so much from consuming these… Read More
The post A New Salesforce Developer Series! Salesforce Summaries is here… appeared first on Salesforce Ben.

There are many Salesforce-focused events all over the globe. 2019 brings along 30+ North America-based events (that we know of), hosted either by Salesforce or by a local community group of Salesforce professionals – from huge conferences like Dreamforce to smaller community gatherings. All have… Read More
The post 30+ Salesforce Events 2019 – USA & Canada appeared first on Salesforce Ben.