Author: Franz Malten Buemann

Introduction All good admins know that unless there is an exceptionally good reason to do otherwise, changes should be made in a sandbox. Especially if the changes are many and large, such as a lightning migration. So of course this means that once you are… Read More
The post Simple Salesforce Deployment Checklist appeared first on Salesforce Ben.

Have you ever come across a scenario when emails sent from Salesforce are going to your spam folder? This continues even if you mark the email as ‘Not A Spam’. This situation can be resolved by using Salesforce’s Email Relay functionality. This comes in very… Read More
The post Salesforce Email Relay: Prevent Your Emails Going to Spam appeared first on Salesforce Ben.

Email is still one of the most influential ways to communicate online with your customers.  The average potential ROI an email campaign can deliver is a whopping 3800%, which makes email the most preferred and profitable communication channel for companies. Salesforce Marketing Cloud (SFMC) provides… Read More
The post 5 Key Things to Consider When Designing Email Campaigns in Salesforce Marketing Cloud appeared first on Salesforce Ben.

A lot of businesspeople dread failure. Almost everyone, as a matter fact, fears to have or to experience failure. However, it has also been found by business expos and write-ups from reliable institutions, such as Norwich University, that nearly every successful businessman has once experienced… Read More
The post Why Having Some Failures In Business Is Good For You appeared first on Salesforce Ben.

Three years ago in 2016, Salesforce went on a huge buying spree that ended the year with 12 companies joining the Ohana. A lot of these companies were involved in AI which eventually resulted in Einstein being released at the end of the year. But… Read More
The post Salesforce Signs Agreement to Acquire Bonobo appeared first on Salesforce Ben.

One of the most popular ideas in the Salesforce community, outstanding for 11 years with  47,300 Points and 4,750 Votes, is the ability to send an email alert and record it in the activity history. There are workarounds available, such as saving a completed task,… Read More
The post Sending and Logging Email Alerts As An Activity: Here’s Our Solution! appeared first on Salesforce Ben.

For me, Chrome Extensions are a big part of my working life and support me in being productive in a variety of different ways. From Chrome Extensions to save passwords like LastPass, to extensions like The Great Suspender to save your computer’s memory, there’s an… Read More
The post Top 15 Salesforce Chrome Extensions for Users appeared first on Salesforce Ben.

SalesforceSummaries: a series delivering key insights from Salesforce YouTube videos, to save you time as you keep up to date with the latest technological changes within the Salesforce ecosystem. Introduction: Lightning is a new development paradigm for Salesforce that depends heavily on JavaScript. Since its… Read More
The post Salesforce Summaries – Simplify Lightning Component Development with Lightning Data Service appeared first on Salesforce Ben.

Salesforce have wanted to stand out from the Enterprise software crowd ever since they were founded. Allowing customers to directly influence their product roadmap with their future feature ideas, they believe, has been a big factor in the sustained popularity of the Salesforce platform –… Read More
The post Reimagining The IdeaExchange: How Salesforce Are Fixing Its Flaws appeared first on Salesforce Ben.

It’s that time of the year again, and Salesforce is bringing us a whole host of new features and functionality to play around with and delight our users. A lot has been going on in the last couple of weeks, we already have details for… Read More
The post My Favourite Salesforce Summer ’19 Features appeared first on Salesforce Ben.