Author: Franz Malten Buemann

  • Tips for an Effective Brainstorming Session

    The quality of the ideas that come out of a brainstorming session is largely dependent on the quality of the brainstorming session itself. And that takes some planning. A lot of people hate meetings. Heck, maybe most of us hate meetings. But they are necessary sometimes, and that includes when you need to put your…
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  • The Marketing Power of $17 Smoothies

    Welcome to HubSpot Marketing News! Tap in for campaign deep dives, the latest marketing industry news, and tried-and-true insights from HubSpot’s media team. 
    If you’ve spent any time on #WellnessTok then you may be familiar with the luxury grocery chain Erewhon. With eight locations across Los Angeles, the stores feature organic, niche products and have a reputation for being rather bougie. 
    Over the past few years, the store has turned its smoothie bar into an unlikely marketing machine for beauty, skincare, and lifestyle brands with reach extending far beyond its Los Angeles shoppers.
    The Tinx smoothie, named after the popular TikTok creator, debuted as an off-menu item in 2021 and was based on the custom smoothie she ordered when visiting the store. Because Tinx grew her following giving LA-based recommendations and frequently posts about her love for Erewhon, a collaboration with the chain was a natural fit.

     

     

     

     

     

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    A post shared by Tinx (@tinx)

    In 2022, the grocery chain made working with popular creators and entrepreneurs a regular part of its business strategy with new drinks appearing on the menu each month costing between $14-$17 each. 
    Perhaps the most popular was when Erewhon partnered with Summer Fridays co-founder Marianna Hewitt to offer the Coconut Cloud Smoothie, a nod to the skincare brand’s hero product the Jet Lag Mask. 
    The smoothie quickly went viral (I think the color had something to do with it) with users across social media posting themselves getting the smoothie from Erewhon and recreating their own versions at home. Admittedly, I did go to my local Erewhon and drop $17 for the Coconut Cloud because, research. 

     

     

     

     

     

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    A post shared by Marianna Hewitt (@marianna_hewitt)

    After the Coconut Cloud Smoothie went viral the collaborations kept coming, including: 

    The Strawberry Skin Glaze Smoothie in partnership with Hailey Bieber to promote the launch of her skincare brand Rhode
    The Pink Drink by content creator Lauryn Bosstick
    The Poosh Potion Detox Smoothie in partnership with Kourtney Kardashian’s lifestyle brand
    The Kinsicle Smoothie created with Bella Hadid and Kin Euphorics

    Whether users posted about the smoothies because they genuinely liked them, created their own versions at home or lamented about the price, there’s no denying these collaborations have been major conversation-starters on social media. 
    These partnerships and the viral moments that ensued helped make Erewhon a common name outside of the LA wellness community and are positioning the brand to take a larger stake in the beauty and lifestyle space in the coming years.
    Marketing Snippets
    The latest news and marketing strategy insights.

    Image Source
    Twitter saw a 70% dip in ad spending in December 2022.
    Snapchat releases an unconventional new campaign.
    Super Bowl: 75% of those tuning in are excited to see the ads.
    TikTok introduced advanced messaging permissions, giving users more control over what they receive in DMs.
    Building a loyal community on social media: learn how these brands and creators did it.

  • Get ahead of this year’s trends with the Freshworks CXM webinar

    We are delighted to announce that on Wednesday 22nd February 2023, CXM will be hosting a great webinar with Freshworks! Our webinars are never one to miss with a great cohort of incredible speakers sharing their perspectives and insights. And this is no exception. Will you be there? What to expect In the first few months…
    The post Get ahead of this year’s trends with the Freshworks CXM webinar appeared first on Customer Experience Magazine.

  • Middle-of-the-Funnel Content Breakdown

    Like middle children and middle seats on an airplane, it’s easy to gloss over middle-of-the-funnel marketing. We get it. Top-of-the-funnel content is all about bringing in leads, and the bottom is about closing the deal. But the middle is just as crucial. For part two of our three-part series, we’re diving into middle-funnel content with…
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  • Bottom-of-the-Funnel Content Breakdown

    Your product or service can be the best in the industry, but it’s still not going to sell itself. For that, you need an effective sales team — and plenty of high-quality targeted bottom-of-the-funnel content. Marketing automation software provides your brand with a more effective way to understand your leads and provide them with conversion-worthy…
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  • How to Become a Guest-Contributor

    The beauty of thought leadership is that credibility and trust are at its core. You cannot just deem yourself a thought leader and expect others to consider you one as well. You have to create high-quality content that’s reliable and filled with helpful tips. What’s more, you have to do so consistently. Writing for your…
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  • What You Need to Know about Social Media Security

    Take a second and ask yourself — when was the last time you changed your password? Do you still use the same password as when you were 12 because it’s the only one you’re likely to remember? No, I’m not talking about myself.In all seriousness, social media is such an important part of how we communicate and engage with each other online, and we all need to approach it with more caution. In this article, we explore the various ways to keep your social media accounts safe and secure. And to ensure that we provide the most accurate advice for managing your social media security, we sought insights from Rafael Broshi, CEO of Notch, a social media insurance company.What you need to know about risks to your social media securityWhen it comes to social media security, there are several types of threats that you should be aware of. Raphael says that the most common scams aren’t done by Matrix-like hackers in a dark room, but are usually executed through a concept called ‘social engineering.’ He breaks the potential threats down into three scams:Security risk 1: Emails impersonating social media platformsThe first – and most common – scam is emails impersonating a social platform, whether it is Instagram, YouTube, or TikTok. Here’s how this scam plays out:Scammers get a large list of emails of valuable accounts, usually they target accounts with at least a few thousand followers, because they understand that it might be a source of income for people or would just carry a lot of value because it took a long time to grow.Then they send a generic email to those people saying something along the lines of, “In one of your recent posts, we’ve seen a violation of our terms of service. If you don’t fill out the following forms, you will get suspended within the next 24 hours.”On your end, you might get an email from a domain that looks like it was sent from Instagram, and because platforms use different domains to send emails, you can’t always tell if an email was sent from the real Instagram just by looking at the sender. One email might be for security alerts, while another is for sending the latest offer from the platform.A user might think they’ll never fall victim to that, but a scam that is being sent to a thousand different emails will hit the inboxes of people in different situations. Maybe one hundred of those people are having a stressful day and are therefore not as vigilant, or fifty people just posted to Instagram a few seconds ago and suddenly receive an email about terms of service violation. Depending on the nature of the scam, it might look legitimate enough that some people click through.Raphael adds that when you click the link in a phishing email, it will send you to a website that looks exactly like the social platform with a domain that’s just slightly different (like “.net: or “tik-tok.com”). However, once you put in your username and password, that’s it.Now, you might wonder where two-factor authentication, highly recommended for social media security, comes in. Well, scammers will copy the details you enter into the fake website to the legitimate one in real-time. So if you get an email asking for your two-factor authentication code, you won’t think anything of it and will hand over the code by putting it on the fake website.That sounds pretty elaborate to set up but so simple in real-time because it can happen in a few minutes. What can you do to prevent this from happening? Look for communication from social media platforms from within the apps when you are already logged in. Using Instagram as an example, you can go into your app → go to Settings → click ‘Security’ → click ‘Emails from Instagram’. There you’ll see all official communication from the platform.Security risk 2: Accounts impersonating platformsThe second type of scam comes from accounts that have already been taken over. Raphael describes it as scammers taking control of an account that already has a ton of followers and changing the name to “TikTok Support” or something similar.If you see a DM from an account with an official-looking name and lots of followers, you might think it’s legitimate. How can you avoid this scam? No platform will send you a DM, especially not one asking for personal information. So you can safely ignore any of those messages you receive. Security risk 3: Accounts impersonating people you knowThis is similar to the previous scam but involves people you already know. If one of your friends gets hacked, the scammer might use their following list to take advantage of their relationship with you. What they do, as explained by Raphael, is that while holding accounts for ransom, they send messages to people the hacked account has been in touch with, asking for money or account details.The common element with these scams is human error, which strong passwords, two-factor authentication, and password managers can’t always account for. The potential consequences of falling victim to these threats can be severe, including damage to your devices, financial loss, and even identity theft.What can you do? Be vigilant about messages that ask for money or account details from anyone in your network. Reach out to that person via another means of communication if you’re unsure that it’s them.What you need to know about protecting your informationIn addition to securing your accounts, it’s also important to be aware of the types of personal information that can be at risk on social media and take steps to limit the amount of personal information shared. Here are some tips for protecting your personal information:Limit the amount of personal information shared: Be mindful of the information you share on your social media profiles, such as your address, phone number, and email address. Avoid sharing sensitive information, such as your social security number or financial information.Be aware of who has access to your personal information: Review your privacy settings to ensure that only the people you trust can access your personal information.Be cautious of third-party apps and services: Be careful when granting access to third-party apps and services on your social media accounts, as they may collect and share your personal information without your knowledge. Before granting access, research the app or service and read the privacy policy to ensure you understand how your information will be used and protected.Raphael emphasizes the importance of awareness and education about what the potential risks are so that no matter the circumstances you’re in, you take the time to consider what you share with others when it comes to social media.7 tips to boost your social media security (according to an expert)Now that you understand the types of risks present on social media, it’s important to take steps to protect yourself.Limit access to your social accounts, especially if you have a large account that requires multiple people to have access. If your assistant or social media manager hops into your business or influencer account to post regularly, make sure they’re updated on security measures for your account.Set up two-factor authentication. It’s an important layer of security for any Internet user and should be implemented even on non-social media accounts. This guide by The Verge details how to set up 2FA for different online accounts.Use a password manager to generate strong passwords and keep them safe. 1Password and Bitwarden are among the managers that come highly recommended.Review the apps or websites that have access to your email and social accounts periodically.Be cautious of what information you give away online, even to people you regularly communicate with. If you’re suspicious of anything or anyone, double-check to make sure they’re really the ones behind the screen.Be careful what you click on. As we stated earlier, visiting suspicious sites can open up your accounts to hackers.Review your privacy settings periodically to ensure that no person or app has access that shouldn’t.Use Buffer to manage your social mediaBuffer is a great way to reduce the risk of human error when it comes to your social media. You can easily set up your account with different levels of administrative access. You can also set up your system so that only posting is allowed for certain people, and revoking access is simple and straightforward. And best of all, you can set up two-factor authentication so that only people with access to your team’s password manager can access your account. 🔒 Use Buffer to manage all your social media accounts safely and securely in one place.

  • Product Life Cycle Stages

    We talk a lot about the customer life cycle, but let’s not forget another critical cycle that’s key for strategizing your marketing plan: the product life cycle. When preparing for a new product launch and devising how you’re going to build and maintain momentum, it’s crucial that you understand the full product life cycle. Doing…
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  • How to Run Your Blog Like an Industry Publication

    There are a lot of advantages to having a company blog. You can use it to fuel your backlink strategy, direct traffic to key posts, practice effective SEO, and guide your audience along the buyer’s journey. But to get to a point where your audience relies on and looks forward to reading your blog content…
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  • Why Your Sales Team Should Invest in Building a Personal Brand

    Your brand identity might be at the forefront of building brand awareness and drawing in new leads, but it’s your sales team that’s ultimately responsible for sealing the deal. Sales is the face of your company during a number of essential touchpoints, often providing the first human-to-human contact that a potential customer has with you.…
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