Author: Franz Malten Buemann

It may not be obvious, but as marketers, it’s our job to be creative. We have to constantly think of new ways to generate leads, convert those leads, and keep prospects engaged so that we’re the first company they think of when they’re ready for a solution. We try various different methods, like social media…
The post What Dynamic Content Can Do for Your Email Marketing Strategy appeared first on Benchmark Email.

We share a lot of the same goals as our customers, but perhaps the most important one is that we, like you, want to work less and accomplish more. After all, isn’t that what automation is all about? Small business owners are busy people who wear many hats, including marketer, salesperson, product/service provider, HR and…
The post Email and CRM: Where Marketing Automation Meets Personal Sales Follow-Ups appeared first on Benchmark Email.

Sixty-eight percent of online experiences begin with a search engine. So if you want to make sure that your content is in the right place at the right time, you have to be thinking about SEO at every single stage of the content creation process. SEO — or search engine optimization, for the uninitiated —…
The post How to Prioritize SEO in Your Content Creation Process appeared first on Benchmark Email.

Just as important as having a great inbound marketing strategy is knowing what metrics you need to be tracking to tell if it’s effective. Inbound marketing (i.e., emails, blog content, social media, ads, and everything else you do to attract customers to your brand) is critical to success. However, it’s not enough to just put…
The post The Qualitative and Quantitative Metrics You Should Measure for Your Inbound Marketing Strategy appeared first on Benchmark Email.

For small and lean businesses, marketing automation is a game-changer. Companies use it to automate repetitive tasks, create and schedule lead nurture campaigns, and facilitate sales follow-up, so nothing slips through the cracks. However, each marketing automation tool is not created equally. The more reliable and efficient your automation tool is, the more redundancies it…
The post How to Shorten the Lead Cycle with Marketing Automation appeared first on Benchmark Email.

Many small businesses prefer to use Instagram marketing over other social media platforms一the visual medium enables brands to highlight their products with creative immediacy, while the caption length offers more opportunity to inform and educate than, say, Twitter. Hashtags make posts easily searchable, increasing brand awareness and garnering new followers, and Instagram posts average four…
The post The Small Business Guide to Understanding Instagram Insights appeared first on Benchmark Email.

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What makes a good customer support team? Positive customer experience, quick response time, teamwork, a shared vision for the future, achieving the organization’s goals and targets, and the right mix of consistency and agility. Simply put, the foundation of great customer service is building relationships and being comfortable using customer support tools. A good customer…
The post How to Build a Thriving Support Team and Department From Scratch appeared first on Benchmark Email.