Author: Franz Malten Buemann

Salesforce Record Types are an incredibly powerful, and easy to implement Salesforce feature. With power and ease of build, comes a very high possibility of misuse. As Uncle Ben says: “with great power, comes great responsibility.” This is a feature that consultants and experienced Admins… Read More
The post Record Type, or Not? 6 Questions to Ask When Planning Salesforce Record Types appeared first on Salesforce Ben.

The acquisition of ClickSoftware, the Tel Aviv-based field service powerhouse, sharpens the focus on Field Service Lightning, particularly for Consultants with some exposure to Service Cloud. To get an idea of the potential explosion we’re about to witness, think CPQ in 2016 vs 2019. The… Read More
The post Running a Salesforce Field Service Project (+ Project Template) appeared first on Salesforce Ben.

What happens when you refocus the world’s most popular business cloud technology towards the needs of your employees? At its inception, Salesforce was an online CRM platform. In building and refining it, Benioff et al. created a framework for one of the world’s most powerful… Read More
The post Can Salesforce Do Human Capital Management? 3 Benefits of Employee Experience on Salesforce appeared first on Salesforce Ben.

New figures published forecast exciting Salesforce ecosystem growth over the next 5 years. Three headline statistics announce $1.2 trillion of new business revenues, 4.2 million new jobs, and ecosystem revenues predicted to grow almost 6 times larger than Salesforce itself by 2024. As Salesforce professionals… Read More
The post State of the Salesforce Economy: $1.2 Trillion of New Business Revenues Projected by 2024 [2019 Edition] appeared first on Salesforce Ben.

Admins are always looking for ways to wow their users, and with Salesforce Lightning this is easier than ever. The drag and drop, the componentized interface allows you to create experiences completely unique to your company and users. In this year’s Summer ’19 release, the… Read More
The post Implement Exploding Confetti on Salesforce appeared first on Salesforce Ben.

Introduction For business scenarios which require the platform to process more than 50000 records, Batch Apex comes to the rescue. Batch Apex facilitates asynchronous processing of the records in multiple batches or chunks and is straightforward to implement for a developer. Implementing Batch Apex Batch… Read More
The post Introduction to Batch Apex + Examples appeared first on Salesforce Ben.

You have probably heard the phrase “your network is your net worth,” but are you using yours to its full potential? Building a career in Salesforce and growing your network successfully are skills most people have to discover through trial and error. With Dreamforce right… Read More
The post Networking like a Pro – How to Build Your Salesforce Career (Webinar) appeared first on Salesforce Ben.

Introduction We’re living in a time of huge digital disruption. As we get to grips with one new form of technology, another rears its head to upend everything we know. In order to keep ahead of the competition, businesses are implementing new tools to radically… Read More
The post I, Chatbot – Artificial Intelligence Meets Voice appeared first on Salesforce Ben.

Everyone working with Salesforce has experienced duplicates. In your role as a salesperson, you just followed up on a lead only to find out a colleague is already in contact with this person – that’s a duplicate lead! Not only does anecdotal evidence suggests duplicates… Read More
The post Salesforce Duplicate Management: 5 Phase Process to Deduplicating Your Salesforce Org Data appeared first on Salesforce Ben.