CX Demo

Author: Franz Malten Buemann

  • “Email address is already in use” error in Eloqua that I cannot figure out

    So I just learned how to use it, I’m the only one in our country’s branch that has an account and the ones in other countries aren’t responding. I have local admin permissions. I’m trying to add some contacts but I’m getting an error that says “E-mail is already in use” when trying to add a new contact manually. I tried to add it by uploading but it doesn’t work. Thing is, I’ve searched for that email address and it’s not in the database. I cannot add it to a segment and I cannot figure out what I’m supposed to do. Help?
    submitted by /u/remb84 [link] [comments]

  • Developing a picture

    That used to involve putting film or paper into a chemical bath. You could have a small influence over what happened, but almost all the work involved setting up the shot in the first place. The goal of the bath was to uncover what was already on the film.
    Developing today has a totally different meaning. We’re not simply uncovering, we’re building. Software, careers, our culture–we develop them daily, adding a little bit at a time, toward the future we seek to create.

  • Live chat security and privacy: How to ensure both for supreme CX

    There’s no question that companies need to be able to quickly answer customer support requests. One study from HubSpot showed that 90% of customers rated an immediate response (where “immediate” is defined as less than ten minutes) as important or very important. Live chat is a strong tool for meeting these high expectations as it…
    The post Live chat security and privacy: How to ensure both for supreme CX appeared first on Customer Experience Magazine.

  • All-in-one DevOps Solution for Salesforce [In-Depth Review]

    Salesforce deployments are difficult, time-consuming, and require a high level of coordination between project teams. This well-known fact is especially true for large releases such as complex pieces of code. Salesforce change sets are still the only native solution for deployments between Salesforce environments. While… Read More

  • Salesforce Best Practices for Admins: Do’s and Don’ts

    The Salesforce Admin holds the keys to the castle, giving them admin superhero powers. However, as Uncle Ben told his nephew Peter Parker, aka Spiderman, “With great power comes great responsibility.” That’s why performing the role of Salesforce Admin is so critical to an organization.… Read More

  • How Artificial Intelligence Is More Refreshing Than New Socks (Content Marketing Ed.)

    submitted by /u/Tatsiana_Isakova [link] [comments]

  • Three years ago I set up a birthday campaign… it’s still going! My birthday was last week and I received a personalized happy birthday email from my old company that I set up for customers while I worked there (in Marketo). It made me smile and reminded me how much more I’ve learned since.

    submitted by /u/JessLevelsUp [link] [comments]

  • Any independent/solo consultants that work with small to mid size businesses?

    Considering the jump to start my own firm focused on local insurance and financial services. Anyone in this sub have your own shop that does something similar? I have some basic business plans but seeking some insights on things I should consider.
    submitted by /u/firenance [link] [comments]

  • Data Science in Marketing – Case Studies from Airbnb, Lyft, Doordash

    👋Hi r/MarketingAutomation Here’s a blog post I wrote a while ago, hope you find it relevant and useful. Data Science in Marketing – Case Studies from Airbnb, Lyft, Doordash Drawing from official engineering blogs of several well known companies, it’s a summary of data science approaches to online marketing. The article gives an overview of marketing automation systems, campaign performance measures, and algorithms for bidding optimization. It’s somewhat technical (data-sciency) at some places, but I hope general points are not obscured by technical details.
    submitted by /u/drazenz [link] [comments]

  • Why you should update old content (Part4)

    Seven. Improved resources and new links You may also want to consider adding new links to better resources while you are updating your old content. Experts, statistics, infographics, events, and breaking news are all sources of content research, according to Crazy Egg. Links to new content can be added to old content as you review it. You added a lot of value to your article by introducing new resources that weren’t available when you first wrote it. Additionally, Google sees a much higher value in your content. You can create a more valuable resource that way, as outbound links play a key role in ranking. You’ll get more traction with Google if you link to the best content online. You will become the information hub for others rather than simply linking to those resources. As a final step, link to your own resources in your content. You should link to any recent articles you’ve written on related topics. Additionally, make sure your current call to action is still relevant to the content you’ve updated. Your blog posts can be revived and ranked highly in Google by including fresh resources and in-depth content. Creating new content or updating old ones is the best way to increase search engine traffic without wasting time or resources. The eighth point. Rankings can be improved by including multimedia By adding different kinds of media to your website, you can greatly improve your search engine rankings. New content that comes with different types of images and audio or video is given special privilege as the content online becomes more diverse. Depending on your preferences, you may wish to use a variety of types. You can see how you can add media to your posts in this illustration from Salesforce. Every 350 words or so, it would be wise to include an image. This makes the content easier to read and skim. (I actually aim to include an image for every 100 words.) All images should be linked back to their original content. By indicating where an image comes from, others are better able to identify it. In addition to viewing the images, the application lets you locate updated pieces more easily. By searching sites such as StumbleUpon for graphics that are sure to grab attention, you can easily find interesting images online if you have difficulty creating them yourself. You can use this method to make your content attractive without spending a lot of time on it. Utilizing new types of media will improve Google’s search engine results and make your content more engaging. P.S. My goal is to help provide the best information I can. I do not participate in spam an always look to improve. If this was any help please feel free to join our newsletter for all up to date content. Join here
    submitted by /u/Snoo_43044 [link] [comments]