Author: Franz Malten Buemann

  • “The market has spoken”

    Why would someone buy a share of stock for $945?

    One reason might be that they think they can sell it tomorrow for $950.

    A more common reason is that someone bought it an hour ago for $940.

    Of course, this applies to more than equities. Why buy a Birkin bag for more than $25,000? Because someone else did.

    The only thing worse than losing an auction by a few dollars is winning one by a lot.

    All of this makes sense until it doesn’t. The “market” is very smart about any given moment in time, but not always particularly smart about the future.

  • How to Configure a Chatbot on the App or Website

    Chatbots offer a variety of advantages. By employing conversational technology, organizations can deliver customer support 24/7 without effort, since chatbots don’t get tired and can process multiple requests simultaneously. That is why chatbot development is among the key trends in digital marketing and client service. The leading brands, like Coca-Cola, Taco Bell, Marriott, Domino’s Pizza, and CNN have already integrated chatbots into their workflows. The good news is that organizations do not have to create a chatbot from scratch. There are many great turnkey solutions that can meet different business needs. If an enterprise decided to utilize a market-ready chatbot, it is crucial to choose it based on existing tasks. Best practices for chatbot configuration involve: Identifying business goals Setting up relevant campaigns Simplifying communication with users Assigning complex issues to employees Making a chatbot friendly and humane Warning users that it is a chatbot that replies to questions Running a test before chatbot launch To learn about chatbot best practices in detail, you can read respective articles or consult with a trusted chatbot provider. Please, share the best off-the-shelf chatbots in the comments.) submitted by /u/Diana-RS [link] [comments]

  • What are your ideas about this tool?

    submitted by /u/filipbalada [link] [comments]

  • Attention is waning. You need to grab people in 6 words, then get a full idea across in perhaps 20.

    Once they’re hooked, you might be able to add details. Maybe even a call to action! 🫥 Like, “check out this short and sweet blog I wrote:” See what I did there 😉 submitted by /u/AutomationMarketer [link] [comments]

  • Questionnaire for final thesis

    Hello! Me and my classmate are writing our final thesis and we investigate how virtual try-on affects consumers’ return habits, and whether virtual try-on can reduce the environmental impact of returns. Namely, the amount of carbon dioxide emitted and the textile waste from returns that is the result. We also want to examine consumers’ attitudes towards virtual try-on. It would be great if you could take a little of your time and answer our survey, it would be much appreciated!! 🙂 https://forms.gle/8oMMcw5qzPbuNzpA9 submitted by /u/fallingspaceship [link] [comments]

  • 6 Instagram Story Ideas for Your Next Post

    If you’ve ever gotten lost in the rabbit hole of swiping through Instagram Stories, you know that they can be impactful as a user. From signing up for a product waitlist to buying a product recommended by your favorite influencer, Stories are a great way to quickly share content, and engage and influence users on the platform. It’s just as great for users as it is for businesses – agencies report two to three times more engagement with Instagram Stories posts than with regular content.However, to get the attention of the massive audience for Stories, you’ll need to get creative. Stories’ ease-of-use means that you need to grab the attention of your viewer quickly because as easy as it is to reach people, it’s just as easy to lose them.Follow us on Instagram!Thanks to Story Highlights (which are at the top of every profile), you can turn your temporary Stories into evergreen content. We’ve put together some great uses we’ve come across that you can apply to your next Story.Guide your audience to the right products for themInstagram can be a great tool for discovery – one in two people use Instagram to discover new brands and products. Using Stories, you can guide your followers down the sales funnel by showing them specific products for their specific needs. Then they won’t go to your website without a plan – they’ll just add the relevant product to their cart.Examples of brands doing this: Plantmade: Plantmade shared the different results customers can expect to see by using their different hair oilsSourceLoft: Loft’s Style Assist series is focused on having different people from employees to influencers, share how they style their products for different occasions.SourceHers: Hers uses their ‘skin care’ Story Highlight to what each of their products does for the skin.SourceTake your followers behind the scenesAuthenticity is a big part of what helps audiences connect to brands, and your Stories are a great place to do that. And showing the behind-the-scenes of your business doesn’t have to be limited to what goes into making a product. You can showcase different employees in different contexts – doing their jobs, showing what they do outside of work, answering prompts or frequently asked questions, and more!Examples of brands doing this: Djerf Avenue: In the Story we caught, the employees at Djerf Avenue shared what made them happy.SourceYouth Marketing: YMC’s ‘#YMCrew’ Stories throws a spotlight on different employees, showing who they are and what they like to do outside of work.SourceMejuri: Employees at Mejuri share how they get ready in the morning while working from home in their ‘Staff Styling’ Stories.SourceCreate anticipation for a launchIf you’re in the process of creating and launching a new product, or service, or even just publishing a blog post, Stories are a great way to create anticipation. From the Countdown sticker showing how long till your launch to linking to where your customers preorder/join a waitlist, adding stickers to your Story is a great way to engage your audience while building anticipation.Example of a brand doing this: Good Molecules: Ahead of the launch of their new product, X, Good Molecules shared a series of Stories that explained what the product was and what type of customer would benefit from it.SourceShare tutorials and how-tosIf you want to keep your audience coming back to your Stories, it’s important to create content that adds value. This means providing your audience with something that they would find helpful in their day-to-day lives or their work – all while integrating your product or brand values.Along with sharing tutorials, add a competition element to make it fun for your audience. You can encourage viewers to share their take on using your product and tag you for a reward.Examples of brands doing this: Caraway: Using Story Highlights, Caraway keeps a guide to storing your kitchen items (specifically, the ones you might purchase from them) forever pinned to the top of their profile.SourceFur: The grooming brand communicates their views on sustainability in this Story, encouraging and showing viewers how to reuse their empty containers.SourceShare social proofThere’s nothing quite as effective to build trust as seeing regular people talk about a product for free. You can use your IG Stories to quickly highlight posts from customers and content creators that talk about your brand. Keep an eye on your tags so you can highlight those who mention you in their posts. You can also use Remix by Buffer to grab tweets that mention your brand and share them on Instagram.Examples of brands doing this: Arami Essentials: Arami, a skincare brand capitalizes on its audience’s excitement to use its products and share the results, by reposting mentions from their audience in a dedicated highlight.SourceKai Collective: The fashion brand shares messages, tweets, and different social mentions of their brand as Testimonials on their page.SourceHighlight important dates and eventsCreating Stories centered on events that your followers care about is a great way to strengthen your connection with them. You can use Instagram Stories to put a spotlight on people, businesses, and products themed around month-long observances like Black History Month, Mental Health Awareness Month, Pride Month, and so on.Keep a calendar of relevant dates for your brand. Along with popular dates like Black History Month, go for something fun like National Pancake Day. And Drafts in Buffer can help you plan your content in advance.Examples of brands doing this: Apartment Therapy: For Arab American, Middle Eastern, and North African (AA+MENA) Heritage Month, Apartment Therapy used Instagram Stories to create a Small Business Spotlight series. In this series, small business owners like Dounia of @folks_and_tales who shares her story, telling people about her business and taking them through a day in her life as a small business owner.SourceTry different things to find what sticksIt’s highly likely that the brands and great Stories we’ve shared happened overnight. Experimentation is a big part of what makes social media management fun, so you should try different things to find what sticks. Not every idea will work for your brand or your audience, but you have lots of leeway with Stories to see the impact of different formats.👀 Now we’d love for you to do our homework for us. Is there anything you’d like to see from us in Stories? Send us a DM to let us know!

  • Facebook Leads + Whatsapp auto

    Hi, I need to automate a message on Whatsapp for when a Lead fills my Facebook ad Lead Form. Right now with zapier I send an automated email and sms to the leads. But I need to send a WhatsApp. Is it possible? ​ Thanks submitted by /u/jossevol [link] [comments]

  • Ethics led design: the only way to gain user trust

    Trust matters. Whether it’s in a personal or a business relationship, loyalty grows only through trust. When trust is lost, it can be hard to win it back. However, current trends in UX design show that many companies are putting profits before their relationship with the customers, using ‘dark patterns’ and other ploys to deceive…
    The post Ethics led design: the only way to gain user trust appeared first on Customer Experience Magazine.

  • Gartner predicts by 2025, 60% of customers will seek service information from third-party sources 

    According to Gartner, by 2025, 60% of customers will seek service from third-party sources of information not owned by the company. Currently, younger customers already use third-party information sources more frequently than older consumers, suggesting that this trend will increase as their share of the total customer base grows. A Gartner survey of 4,831 B2C…
    The post Gartner predicts by 2025, 60% of customers will seek service information from third-party sources  appeared first on Customer Experience Magazine.

  • Meet the CEO of a Salesforce DevOps $1B Unicorn [Interview]

    Earlier this year I had the pleasure of talking with Copado CEO, Ted Elliott. Having recently achieved the much-coveted ‘unicorn’ status, it’s a very exciting time for Copado, which is going from strength to strength in the DevOps space. Ted shared fascinating insights about his… Read More