Author: Franz Malten Buemann

  • Best Times to Post on YouTube in 2022 [Research]

    In 2022, we surveyed over 500 video marketers and found that YouTube sees the highest usage, more than TikTok and Instagram. It’s also the platform marketers will invest the most in this year.
    With so much emphasis placed on the platform, we wanted to know what times and days publishers saw the best results.

    Keep reading to learn what we discovered.

    Creating a video for YouTube isn’t an easy task. First comes ideation, then scripting followed by filming, and finally editing – and that’s just at a high level. Imagine doing all that work just to upload a video that doesn’t get much traction.
    When you’re first starting out, you’re bound to struggle. However, if you’ve been at it for a while and are still not getting any traction from your videos, your upload time could be the culprit.
    Back in 2021, we surveyed 300+marketers in the United States for our Social Media Trends Report and asked them, “What’s the best time to post on YouTube? ”
    To start, our report revealed that most marketers surveyed say they post on YouTube four to six times a week – as much as they post on Instagram, TikTok, Reddit, and many other social platforms. The only platforms where respondents posted every day were Facebook and Twitter.
    While other social media platforms offer countless formats to engage audiences, from ephemeral content and in-feed posts to polls and live streaming, YouTube is slow to expand its formats.
    As such, it’s surprising that marketers are posting as often on the platform, given that it’s a platform focused on long-form content.
    As for the best times to post on the platform, here’s the breakdown:

    31% of respondents said 6 p.m. to 9 p.m.
    23% of respondents said 3 p.m. to 6 p.m.
    19% of respondents said 12 p.m. to 3 p.m.

    Note: Respondents were instructed to answer in their current time zone and for context, roughly 40% of respondents were located in the Eastern time zone.
    As for the best days, data shows that it’s the weekend with Saturdays being the most popular answer, followed by Fridays and then Sundays.
    One way to explain this is that the weekend gives consumers more time to explore the platform and dive into their favorite long-form content.
    Other video platforms like TikTok and Instagram focus on short-form content, making it easy for consumers to get what they need during breaks throughout the day. YouTube, however, requires a bigger time commitment.
    When is the worst time to post on YouTube?
    Wondering when you shouldn’t post on the platform? According to our social media trends report, Mondays aren’t so popular among marketers.
    Only 5% of marketers surveyed said Mondays were the best time to post on the video platform. The second least-popular day was Tuesday, followed by Wednesday.
    As for the times, here’s the breakdown:

    6 a.m. to 9 a.m.
    9 p.m. to 12 a.m. (midnight)
    9 a.m. to 12 p.m.

    Fewer than 20% of respondents said an early morning posting (between 6 a.m. and noon) offered the best results.

    Does it matter what time you post on YouTube?
    The answer to this is both yes and no. Yes, it does matter what time you post on YouTube in the short term because it will impact how many views your video gets within the first few hours. Optimizing your views during this time period can help you generate more traffic to your content and help the growth of your channel.
    However, it doesn’t play a huge role in the long term. Say your video was posted at 3 a.m., that has little impact on how many views it can garner over the next couple of months or years. Unlike a platform like Instagram where fresh content is key to success, novelty is not the biggest ranking factor on YouTube – relevance is.
    This means that even if your video may not perform well initially, if it’s the most relevant video to a user’s query, it can quickly gain traction.
    How to Find Your Channel’s Best Time to Post
    Your Analytics dashboard is the best place to go to find the most accurate and reliable data on your channel – including the best time to post.
    If your channel generates enough traffic, you’ll gain access to an advanced report which shows you when your viewers are most active on the platform. 

    To access this page, follow these steps.

    Open YouTube Studio.
    Click on “Analytics.”
    Open the “Audience” tab and view your report. 

    Knowing the best times and days to post on YouTube isn’t meant to be a strict ruling on when you should post. Instead, it should be used as a guide to optimizing your channel for short- and long-term success.

  • Why Workplace Authenticity Matters More than Ever, According to Credly’s VP of Customer Success

    Pre-pandemic, it was relatively easy to keep tight boundaries between our personal and professional lives.
    But in a post-pandemic world, things have shifted. Now, people have their dogs or children in the background during Zoom calls. Others have yoga breaks and book clubs blocked into their work calendars.
    Companies have also put a bigger focus on their employees’ mental and physical health: For instance, HubSpot began offering its employees access to mental health tool Modern Health, as well as an employee discount for the Headspace app.
    All of which is to say: The workplace has changed, and whether people work from home or return to the office, they’re going to want — and expect — the freedom of bringing their full selves to work.
    Here, I sat down with Krystal Lamoureux, VP of Customer Success at Credly, to learn her leadership tips for encouraging employees to bring their full selves to work. Let’s dive in.

    What It Means to Bring Your Whole Self to Work, and Why It Matters
    For starters, I asked Lamoureux what it means to bring her ‘full self’ to work.
    She told me, “I think the pandemic has helped me realize that being a professional does not mean I have to check my personal life at the door. It forced me to shrink everything about me to fit inside the four walls of my home. Suddenly work, school, and play were all occurring in the same place and at the same time. Pre-pandemic, my kids went to school and I commuted to the office. Somewhere in the car post-drop off, I switched from mom to professional.”

    Lamoureux adds, “When the pandemic hit, I no longer had the option to segment my day or attention the way I used to and, as a result, the way I work has changed (for the better). Not only has my wardrobe shifted to more casual options (leggings, yoga pants, and hoodies for the most part), but I’ve also adjusted when and how I work.”

    Research has shown tremendous benefits to authenticity in the workplace, both for individuals and for organizations at-large. For instance, Simmons University Institute for Inclusive Leadership’s 2021 Leadership Development Survey found people who behaved authentically at work felt more confident, more deeply engaged, and happier.
    Additionally, respondents said being authentic enabled them to build stronger coworker relationships, and roughly half even said authenticity made them “more able to do their best work” in the office.
    Authenticity in the workplace can’t happen without psychological safety, but it’s a critical component for happy, healthy employees. Additionally, it’s simply a good business practice to foster authenticity in the workplace, since people who feel they can bring their full selves to work ultimately connect more deeply and fully with their team — leading to lower turnover rates and higher engagement.
    As Lamoureux puts it: Our personalities, experiences, likes and dislikes, and goals and aspirations all join together to form the person who shows up for work every day anyway.
    “Bringing our whole selves to work creates a much richer, more authentic product for everyone involved. Allowing people to bring their whole selves to work creates a more authentic, happier work life.”

    So — what does authenticity look like in practice?
    Lamoureux told me, “I don’t have a dedicated office space in my home, but I usually set up shop at the dining room table where I have a tidy background for video calls. When I’m chatting with my team, I’ll move to my couch to snuggle with my pup. Our CEO often encourages us to turn our cameras off and walk around during calls to avoid Zoom-fatigue. Knowing that I’m not always expected to be on-camera allows me flexibility to tend to laundry while I participate in a meeting.”
    Aspects of Lamoureux’s life outside of work — her dining room, her puppy, and her laundry — will inevitably mingle with Lamoureux’s work, and she’s okay with that.
    As she puts it, “Am I always at my desk? No. Am I still working and being productive? Yes. Do I have a better work-life balance? Absolutely.”
    In terms of leadership, there’s a delicate balance between encouraging authenticity and expecting your employees to deliver results, but with empathy and trust, you can find a way to accomplish both.
    Lamoureux told me, “I expect my team to be responsible, responsive, and complete what needs to be completed. I also expect them to take care of their family obligations and their health. We do a work-life blend at Credly — meaning there will be times we are online shopping for new shoes on Tuesday at 3 p.m. (and getting opinions from coworkers), and other times when we’re answering emails at 9 p.m. on a Thursday. The bottom line is that I want them to set healthy boundaries because it’s necessary for us all to do good work.”
    How can you encourage authenticity in the workplace?
    Creating fun ways for employees to interact with one another that isn’t work-related is an effective starting point for encouraging authenticity.
    At Credly, Lamoureux’s team has coffee breaks and book clubs to connect with one another and learn more about each other as full human beings.

    Coffee Breaks: We have a weekly coffee break with only one rule: no work allowed. Sometimes, we incorporate a theme into our coffee breaks encouraging people to dress up or bring something to share. It allows us to show bits of ourselves in a fun way. We’ve learned so much about one another from these casual conversations.
    Book Club: we generally read 2-3 books per year as a team. Sometimes, they are work-related, but sometimes they aren’t. We’ve had such deep, rich discussions in those book club meetings!

    Additionally, one of the most effective and simple ways to encourage authenticity is to lead by example. The more authentic you can be as a leader, the more you’re giving employees permission to do the same. 
    How do businesses fail when it comes to creating an authentic culture?
    Finally, I asked Lamoureux how she feels most businesses fail when it comes to authenticity.

    She told me, “I think most businesses want the best for their employees but are afraid to reset what a productive, professional environment looks like. Our world of work isn’t what it was two years ago, and as the world opens up again and employees return to offices, I think it could be tempting for business leaders to try to function the same way they did pre-pandemic.”
    “It’s the baseline for ‘normal’ — how things used to be. But with all the turmoil of the pandemic, we’ve also learned new, wonderful ways of working and it’s essential that organizations keep those elements.”
    Ultimately, it’s critical your team learns how to pivot and meet the needs of each employee today. Perhaps those needs have changed as a result of the pandemic; or, maybe the pandemic simply brought them to light. Either way, to increase the satisfaction, engagement, and happiness of your employees, it’s vital you encourage and foster authenticity.

  • Sunk costs at work

    For skilled information workers, job mobility has never been easier or more profitable.

    And yet, countless people stay where they are, without ever considering why.

    For example, there are hundreds of senior leaders and contributors at Twitter who haven’t quit their jobs in the last week. Even though they have a financial cushion, a technical reputation and are facing the prospect of working for a new boss who has little respect for what they’ve worked on for years.

    Sunk costs are powerful.

    Some people stay where they are because they value unearned options in ways that undervalue their upside potential at a different gig.

    Some people stay where they are because they’ve worked hard to get where they are and don’t want to risk it.

    And some people stay because thinking about alternative options feels risky, and feelings of risk are tempting to avoid.

    But with work-from-home, transferable networks and valuable tech skills, there are now millions of people who might benefit from thinking hard about what they hope to contribute in the future.

    You don’t get tomorrow over again. The chance to build something you’re proud of with a team you are eager to work with is a privilege, and ignoring it would be a shame.

    Quitting is underrated.

  • Learn Salesforce Order of Execution [Infographic]

    Building solutions with Salesforce is a fairly easy task, but if you do not go below the surface, your solutions may end up creating unintended technical debt in your system. This can slow down your org, or worse yet: you may start finding fatal errors… Read More

  • [Webinar] Level Up Your Salesforce Career With Security Skills

    Salesforce Ben and OwnBackup are teaming up for a live webinar to discuss how you can level up your Salesforce career through security skills. The free webinar will focus on the shared responsibility model, how to build security into your development cycles, and what you… Read More

  • Salesforce Summer’22 Release Quick Summary

    Last Updated on May 1, 2022 by Rakesh Gupta Currently, the Summer’22 release is available under the pre-release program. On the 06th and 07th of May, Sandboxes will be upgraded, as a result, your organization will get the look and feel of the Summer’22 release. In this release, you will find lots
    The post Salesforce Summer’22 Release Quick Summary appeared first on Automation Champion.

  • Interview with Adrian Swinscoe: why make CX more punk?

    “Punk is not a method, not a framework, not a toolkit. It is just an invite to do things differently because our customers and our people are waiting.” This week on CX Lore, we are joined by Adrian Swinscoe, an experimental customer experience thought leader, best selling author, visionary, speaker, workshop leader, and podcaster. Adrian’s…
    The post Interview with Adrian Swinscoe: why make CX more punk? appeared first on Customer Experience Magazine.

  • How do I become a GCP marketing expert?

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  • 11 Ways to Get Free NFTs: Free Non-Fungible Tokens

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  • Read to your kids/read to your parents

    Launching today, a free ebook: Generation Carbon: A Carbon Almanac for Kids.

    A worldwide team of volunteers wrote, designed and illustrated this free PDF. The hope is that you’ll grab a copy and share it with ten people. That you’ll read it to your parents or to your kids.

    There are all sorts of bonuses and certificates, podcasts and experiments using chocolate.

    I’m gobsmacked by how powerful and beautiful their work is. I hope you’ll share it.

    PS our free daily email newsletter goes live tomorrow.