Author: Franz Malten Buemann

  • 21 Brand Style Guide Examples for Visual Inspiration

    Developing a consistent brand starts with creating a brand style guide. These branding rule books help graphic designers, marketers, web developers, community managers, and even product packaging departments all stay on the same page, and present a unified vision of the brand to the public.

    The best brands stick in our brains because their presence is defined by the repetition of the same logo, fonts, colors, and images. Once we see them enough, they become instantly recognizable, bringing us a clear sense of reliability and security. All of this is possible when each member of your team adheres to a cohesive brand style guide.

    In this article, we’ll go over what brand guidelines are, the elements of a style guide, and some amazing examples of them in action to use as inspiration for your next branding project or website redesign.

    Picture the most recognizable brands you can think of. Chances are, you’ve learned to recognize them because of the consistency across the messaging — written or visual — these brands broadcast. The same brand colors are reflected across them. The language sounds familiar. It’s all very organized and, while not rigid, it’s cohesive.
    Here are a few types of guidelines you’d find in a brand style guide and which parts of a brand they can influence.

    Download our free resource on how to create your own style guide with brand guidelines templates to follow. Creating a consistent style guide isn’t easy, but with these tools you can build an unforgettable one with ease.
    The Elements of a Brand Style Guide
    A brand style guide encompasses much more than just a logo. It visually encompasses everything your brand is about — down to your business’ purpose. Here are some key elements that make or break a brand style guide.
    Mission Statement
    Your mission statement is an action-oriented statement declaring your organization’s purpose, making it the compass of your brand style guide. It ensures that all your content is working toward the same goal and connecting with your audience. This statement can guide your blog and paid content, ad copy, visual media, and slogan.
    Buyer Persona
    A buyer persona is the fictional representation of your ideal customer. It includes details on your customer’s job title, age, gender, and professional challenges — therefore stipulating for whom your brand publishes content. Your buyer persona guides your blog content, ad copy, and visual media which can attract valuable leads and customers to your business.
    Color Palette
    Your color palette is a group of colors your company uses to design its brand, guiding every piece of visual content created. These color combinations often follow HEX or RGB color codes, and govern your logo, web design, printed ads, and event collateral.
    Editorial Style Guide
    The job of an editorial style guide is to commit an editorial stylebook on how to phrase certain products, list topics the brand can and cannot write about, and other companies it can mention. Your editorial style guide can guide your blog content, video scripts, website and landing page copy, PR talking points, and knowledge base articles. It can also provide direction regarding your brand’s voice and personality to ensure consistent messaging across all channels.
    Typography
    Typography is a visual element of your brand style guide that goes beyond the font you use in your company logo. It supports your blog design down to the links and copy on your website — even your tagline. Typography plays a major role in your website’s user experience, so you want to make sure it is visually appealing while also being accessible and easy to read.
    As you can see, the purpose of the brand style guide is to form and maintain all of the various elements of a company that, when combined, spell out the entire brand as it’s recognized.
    Intrigued? Check out 21 of the best ones we could find.

    1. Medium
    Medium simple brand style guide emphasizes usage of its logo, wordmark, and symbol. Medium’s logo is the brand’s primary graphic element and was created to feel “confident, premium, timeless, and modern.”
    See the full brand guide here.

    Image Source
    2. Walmart
    Walmart is one of the world’s largest and most recognizable brands, so it’s no surprise that its brand guide is extremely thorough. The guide includes the brand’s logo, photography, typography, illustrations, iconography, voice, editorial style, and more. Walmart’s color palette is so integral to its brand identity that its primary color is called “Walmart Blue.”
    See the full brand guide here.

    Image Source
    3. Asana
    Asana’s simple style guide highlights its logo and color palette. It also explains how to properly use the brand’s assets.
    See the full brand guide here.

    Image Source
    4. Skype
    Everyone’s favorite video chat platform also has a squeaky-clean style guide for its brand. Skype, now owned by Microsoft, focuses primarily on its product phrasing and logo placement.
    See the full brand guide here.

    Image Source
    5. Barre & Soul
    Barre & Soul’s brand style guide includes variations of its logo, logo spacing, secondary logos, supporting imagery, and a five-color color palette.
    See the full brand guide here.

    Image Source
    6. Spotify
    Spotify’s style guide might appear simple and green, but there’s more to the brand than just a lime green circle. Spotify’s color palette includes three color codes, while the rest of the company’s branding guidelines focus heavily on logo variation and album artwork. The style guide even allows you to download an icon version of its logo, making it easier to represent the company without manually recreating it.
    See the full brand guide here.

    Image Source
    7. Starbucks
    Starbucks’ interactive brand style guide includes details about how to use its core elements such as the iconic Siren logo and green color palette. Plus, the guide features a visual spectrum of how their creative assets can be used across different channels as well as case studies of different seasonal campaigns and product launches.
    See the full brand guide here.

    Image Source
    8. Paris 2024
    Paris 2024’s brand identity pays homage to the 1924 Olympic Games through Art Deco inspired design. The iconic emblem, color scheme, typeface, and iconography are all detailed in its brand guide. Best of all, designers applied eco-branding methods to Paris 2024’s brand materials to reduce the amount of ink and paper needed for physical materials as well as limit the power and data consumption on digital elements.
    See the full brand guide here.

    Image Source
    9. Urban Outfitters
    Photography, color, and even tone of voice appear in Urban Outfitters’ California-inspired brand guidelines. However, the company isn’t shy to include information about its ideal consumer and what the brand believes in, as well.
    See the full brand guide here.

    Image Source
    10. Love to Ride
    Love to Ride, a cycling company, is all about color variety in its visually pleasing style guide. The company’s brand guidelines include nine color codes and tons of detail about its secondary logos and imagery.
    See the full brand guide here.

    Image Source
    11. Barbican
    Barbican, an art and learning center in the United Kingdom, sports a loud yet simple style guide focusing heavily on its logo and supporting typefaces.
    See the full brand guide here.

    Image Source
    12. I Love New York
    Despite its famously simple t-shirts, I Love New York has a brand style guide. The company begins its guidelines with a thorough explanation of its mission, vision, story, target audience, and tone of voice. Only then does the style guide delve into its logo positioning on various merchandise.
    See the full brand guide here.

    Image Source
    13. TikTok
    TikTok’s style guide isn’t just a guide — it’s an interactive brand book. First, it provides an in-depth look into how it brings its brand to life through design. Then, it gives an overview of its logo, co-branding, color, and typography. At its core, TikTok is a brand that “celebrates the relentless energy, creativity, and expression of [its] users.”
    See the full brand guide here.

    Image Source
    14. University of the Arts Helsinki
    The style guide of the University of the Arts Helsinki is more of a creative branding album than a traditional marketing guide. It shows you dozens of contexts in which you’d see this school’s provocative logo, including animations.
    See the full brand guide here.

    Image Source
    15. Ivy Lane Events
    Ivy Lane Events’ bold style guide is reflective of the edgy events the company produces. In it, you’ll find a mood board with dark, romantic visuals inspired by “victorian gothic style and vintage book art.” The guide also details the proper usage design elements such as the wordmark, primary icon, secondary logos, color, and typography.
    See the full brand guide here.

    Image Source
    16. Western Athletic Conference
    The Western Athletic Conference’s brand style guide includes extensive information about its history, mission, and vision. It also highlights its member universities and athletic championships and awards it is involved with. The brand elements include logo, colors, slogan, patch, and more.
    See the full brand guide here.

    Image Source
    17. Discord
    Discord’s brand guide is as colorful and playful as the communities it serves. The brand’s motion elements are based on the dot, which represents the Discord user interacting with others in the communities it belongs to. The guide describes usage of Discord’s typography, colors, and icon (lovingly named Clyde).
    See the full brand guide here.

    Image Source
    18. Netflix
    As far as its public brand assets are concerned, Netflix is focused primarily on the treatment of its logo. The company offers a simple set of rules governing the size, spacing, and placement of its famous capitalized typeface, as well as a single color code for its classic red logo.
    See the full brand guide here.

    Image Source
    19. Scrimshaw Coffee
    Featuring a six-code color palette, this “laid back,” “cool,” and “eclectic” brand has a number of secondary logos it embraces in various situations.
    See the full brand guide here.

    Image Source
    20. NASA
    NASA’s “Graphics Standards Manual” is as official and complex as you think it is. At 220 pages, the guide describes countless logo placements, color uses, and supporting designs. And yes, NASA’s space shuttles have their own branding rules.
    See the full brand guide here.

    Image Source
    21. New York City Transit Authority
    Like NASA, the NYCTA has its own Graphics Standards Manual, and it includes some fascinating typography rules for the numbers, arrows, and public transit symbols the average commuter takes for granted every day.
    See the full brand guide here.

    Image Source
    Build a Memorable Style Guide of Your Own
    Once you build your unique brand style guide, customers will recognize your brand and associate it with all the visual cues you want them to. We hope you were inspired by our list of amazing brand style guides and wish you luck in creating a timeless style of your own.
    Editor’s note: This post was originally published in January 2017 and has been updated for comprehensiveness.

  • What Is An ESP? Everything You Need to Know About Email Service Providers

    Research has shown that it takes around eight touchpoints to make a sale. This can be daunting for any salesperson as follow-ups take time and effort. This is one of the many reasons that email marketing is such an efficient strategy.
    Having the ability to contact your prospects or your current customers in a relatively unintrusive way (especially compared to phone calls), is essential to increasing your sales, customer engagement, and retention. These emails keep you top of mind with customers and improve brand awareness.

    While it may seem simple enough to use your regular email system in the beginning when business is small and clients and prospects are few and far between, the thought of sending individual emails to people when you have a large contact list is time-consuming and unnecessary. In order to handle the volume of emails you’ll be sending out, you need to enlist the help of an email service provider (ESP).
    Email Service Providers
    An email service provider is software that allows you to send email campaigns to a list of subscribers. It is a set of tools for email marketing that stores email addresses and sends emails. However, depending on your needs, ESP companies offer a variety of different functionalities to help you achieve your goals.
    Some of these can include:

    Email and marketing automation
    Lead capture forms
    A/B testing for email subject lines and email content
    Website tracking
    Audience Segmentation

    While there are a number of options to choose from, you’ll want to research ESPs before committing to one. Look for a program that has:

    A mobile-friendly design: 85% of users say that smartphones are their primary device for checking email. This means that if you want your customers and prospects to get the most out of your marketing efforts, every email you send must be suitable for mobile.
    Email templates: Options are great when you are designing your email campaigns. There should be several ready-made templates to choose from and have the option to get design support from a professional when you need something different.
    Integrations with other systems: Chances are you work in a number of software programs to complete your work. An ESP should integrate with CRM and CMS systems, project management programs, and more.
    Email series capabilities: These automated programs ensure new subscribers are nurtured and that you can design automated campaigns based on what activities your users engage in.

    ESP Companies
    When looking for an ESP, remember that price and functionality will differ. Decide what you need out of your email service provider then look for one that best fits your needs. Here is a list of some of the most popular ESPs:
    HubSpot Email Hosting Tool

    Price: Free

    HubSpot’s free email hosting tool lets you quickly send personalized emails to your contacts that are beautifully designed with an easy drag-and-drop interface.
    Mailchimp

    Price: Free up to 2,000 contacts with paid plans starting at $11 per month

    Image Source
    Mailchimp’s free starter version has basic functionality that allows you send custom emails to up to 2,000 contacts. For more advanced options like email and landing page templates or advanced segmentation, you’ll need to upgrade to a more advanced plan.
    Constant Contact

    Price: Core plan starts at $9.99 per month; Plus plan starts at $45 per month

    Image Source
    Constant Contact offers email service for small businesses looking to grow their lists. In addition to email functionality, Constant Contact integrates with social media ads for a holistic approach to reaching your audience.
    ActiveCampaign

    Price: Lite plan starts at $9 per month; Plus plan starts at $49 per month; Professional plan starts at $149 per month

    Image Source
    ActiveCampaign is an email service provider focused on customer retention. This platform offers features specifically for ecommerce, B2B, and B2C businesses.
    Campaign Monitor

    Price: Basic plan starts at $9 per month; Unlimited plan starts at $29 per month; Premier plan starts at $129 per month

    Image Source
    For those looking for extensive template options, Campaign Monitor could be a great platform to start with. This platform’s template builder makes creating custom, on-brand emails quick and easy.
    ConvertKit

    Price: Free for up to 300 subscribers with paid plans starting at $9 per month

    Image Source
    ConvertKit is a popular platform for content creators and small business owners. In addition to email service, ConvertKit offers landing pages, integrates with most popular website builders and CRMs, and is fully customizable.
    Sendinblue

    Price: Free, with paid plans starting at $25 per month

    Image Source
    Sendinblue’s email marketing tools help make personalized emails easy to make. Users can create unlimited lists and groups for easy segmentation.
    Once you’ve determined what functions you need in order to reach your marketing goals, and how many contacts you have or are looking to collect, you can decide on the right ESP for your business.

  • Campaign management toolz for PPC

    Anyone who has the experience of using these tools- SA360, Kenshoo, Marin, Acquisio for campaign management? submitted by /u/Remote_Shop2439 [link] [comments]

  • Steps to Take When Faced With Prospect Complaints

    When a prospect complains about the marketing communication we send through Account Engagement (Pardot), our first reaction is to panic. Like Kübler-Ross’ “5 Stages of Grief”, you could experience a variety of emotions when troubleshooting on behalf of disgruntled prospects – denial, frustration, bargaining –… Read More

  • The small world questions

    Without a doubt, the world has become more connected, noisier and more complex. But along the way, we’re still applying our instincts from a century ago, from a planet of villages and different expectations.

    Rhetorical questions worth considering as we think about what’s normal. Where does here end and there begin? Is there a line between freedom and responsibility?

    Is it okay to:

    Drive at 80 mph in a school zone?Smoke on an airplane?Spam a list of email addresses?Use a gas-powered leaf blower?What if it’s against local regulations?Shoplift?Pirate an ebook?Ride a scooter on the sidewalk?Aggressively market addictive painkillers while concealing the dangers?Send kids to a school where they don’t learn to read or write?Dump garbage from your factory into the river? The atmosphere?Play loud music at midnight in your apartment?Not get a polio vaccine for kids?Actively fund construction on a new coal plant?

    No right answers, but urgent questions at scale.

  • Using Email, FB messenger, text and WhatsApp scripting for sales and account management contact cycles?

    I am a small business, I manage my customers from Google Address book, but I wanted to setup some timed messages for the week ahead. What tools are best to semi automate this? submitted by /u/jaybestnz [link] [comments]

  • Six-Figure Profit License Review + Huge Bonuses

    The Six Figure Profit license is your chance to license a brand new online system that will earn the creator more than six figures in commissions per year. ​ Thanks to technology, it’s now easier than ever to make money online. ​ But even with this technology, STILL, there’s a learning curve and you STILL have to invest in a bunch of different software. ​ Well, that’s over. ​ Usually, new technologies are complicated, but it doesn’t get any easier than this. The product developer told me that he developed it SPECIFICALLY for beginners. There’s no website creation. ​ No product creation. ​ No calculation of traffic. ​ No monthly cost like ANY. It’s simple and can be used by anyone, even without any experience. In simple words. ​ With this brand-new software, you get BUYER TRAFFIC. ​ And UNLIMITED COMMISSIONS ON TAP. STOP Creating your own products, funnels, and websites. ​ STOP doing all the work yourself. It’ll take you years to become profitable if you do all the work yourself. ​ You can work on it for the next TEN YEARS of years and end up with almost nothing to show for it. I know this. ​ I’ve tried it. No one gets rich trying to make money online WITHOUT experience or the hacks that the super elite gurus know. ​ It’s impossible. If you go on this way … you’ll fail. Every day your enthusiasm for making money online will wane until the candle is blown out completely. ​ 0What you should do instead is plug into an automated system… It’s all done for you With Six Figure Profit License, they make $100 to $500 a day without you having to know how to market, create a product, build an email list, start a YouTube channel, set up an e-commerce store, post on social media every day, set up an Amazon FBA account, and trade cryptocurrencies. ​ With the Six Figure Profit license, you don’t have to do any of that. ​ 4 Steps to Online Success with Six Figure Profit License. Once you’ve purchased your license, you’ll be able to achieve the same results as they do with the Six Figure Profit license in four easy steps… ​ STEP 1: ACTIVATE & LOGIN: Activate your Six Figure Profit license and choose a free giveaway campaign + choose the high ticket campaign over $1,000 (you’ll earn 100% commissions through the funnel!) ​ STEP 2: ADD YOUR COMMISSION LINKS: Add your “commission links” to the Six Figure Profit license campaigns so you get paid. ​ The commissions earned will go directly to your account ​ STEP 3: SWITCH ON THE TRAFFIC: Activate the FREE automated traffic built into the system. This is a brand new traffic source that’s completely untapped and guaranteed to bring hot visitors to YOUR Six Figure Profit Campaigns ​ STEP 4: SIT BACK & ENJOY. ​ You’re done! Now you can sit back, relax and watch the commissions roll in. ​ With the Six Figure Profit license, you get several powerful software to give away for free. Then the “built-in” upsells that let you earn hundreds of dollars take over EVERY person who uses your free offer. ​ With this license, you also get access to the IN-DEMAND BUYER TRAFFIC SOURCE…with over 800 million hungry buyers ready to buy from you. No product creation. ​ No paid to advertise because free traffic is included. ​ No experience – this is step-by-step easy and the included video tutorials show you EXACTLY how to do it … with FREE traffic. ​ Forget about selling TRYING and scaring people away. ​ This all-in-one income solution includes EVERYTHING you need – EVEN hosting for your sites so there are no ongoing costs … BUT the low price won’t last, so act now to steal this proven method for a one-time fee. https://www.skilatchi.com/2022/10/six-figure-profit-license-review-huge.html submitted by /u/cycysimba [link] [comments]

  • What is High Volume Email Marketing?

    In the words of David Newman, Author of Do It! Marketing, “Email has an ability many channels don’t: creating valuable, personal touches – at scale.” Email marketing is possibly the most valuable communication channel for you as a business owner. It allows you to nurture and build personal relationships with your target audience and contacts…

  • This platform is amazing I want to share it

    Hello I hope you are well I come to show you and recommend you this platform is called ad creative it helps to generate advertisements so that you have more views Here I leave the link and they credit you 500 dollars for free submitted by /u/ManuelValverdeChaves [link] [comments]

  • The Top Traffic, Conversion, & Lead Trends in Q3: Data & Takeaways from 120,000+ Businesses

    When it comes to Q4, Halloween isn’t the only spooky thing haunting marketers.
    In fact, the most intimidating part of Q4 is the pressure to end the year with great results, while also taking on immense annual planning to start the new year off right.
    And, on top of the normal stressors of Q4, businesses are also dealing with concerns about inflation, uncertain economies, and how a potential recession could impact their bottom line.
    As you enter an uncertain Q4, it will be helpful to gather all the hard data you need to make decisions, including research on how industries like your own have performed in the past few months. This data not only gives you insights into how you’re performing against the competition today, but it can also help you create actionable strategies that could enable you to transition from one successful year to another.
    In this post, we’ll highlight how more than 120,000 businesses are performing when it comes to traffic, leads, conversion rates, and email engagement. With this data in mind, we’ll also highlight which takeaways you should bring with you during Q4 planning.
    About this Data: These insights are based on data aggregated from 130,000+ HubSpot customers globally between July 2021 and September 2022. Because the data is aggregated from HubSpot customers’ businesses, please keep in mind that the performance of individual businesses, including HubSpot’s, might differ based on their own markets, customer base, industry, geography, stage and/or other factors.

    Q3 Performance Trends from 120,000+ Companies
    Overall, Q3 might have been susceptible to seasonality in both B2B and B2C industries with frequent QoQ performance metrics dips. When looking at the overall YoY numbers, it’s also possible that current themes, such as economic uncertainty, could slightly be impacting stats.
    However, while some metrics and industries are seeing bigger dips, others are still making strides – hinting that there might not be a major cause for industry-wide concerns.
    Below is an interactive infographic that allows you to toggle between overall YoY and MoM trends. Keep reading for a breakdown of how these industries are performing based on each key metric.

     

    Web Traffic and Conversions
    Most industries are seeing a web traffic decrease.
    In Q3 2022, web traffic was down 7% compared to Q2 2022 and 10% compared to Q3 2021 (sample size = 142,308).
    Industries hit the hardest by this slump were Financial Activities – which saw a 14% YoY drop despite only having a 2% QoQ decrease – as well as Professional & Business Services which saw drops of 6% QoQ and 8% YoY. Manufacturing also saw an 8% YoY dip with a 4% QoQ drop, hinting that business-facing companies might be struggling more with seasonality and traffic growth in current times.
    While some industries that are more heavily B2C saw drops, they aren’t as comparable to those mentioned above. Additionally, Leisure and Hospitality is likely benefiting from post-COVID reopenings and travel as it saw a small QoQ dip of 3% but a 5% YoY boost in traffic.

    Industry
    QOQ
    YOY
    Sample size

    All
    -7%
    -10%
    142,308

    Construction
    -4%
    -6%
    1,379

    Education and Health Services
    -3%
    -7%
    3,613

    Financial Activities
    -2%
    -14%
    4,032

    Leisure and Hospitality
    -3%
    +5%
    1,104

    Manufacturing
    -4%
    -8%
    4,410

    Professional and Business Services
    -6%
    -8%
    12,872

    Technology, Information and Media
    -6%
    -5%
    14,673

    Trade, Transportation and Utilities
    -8%
    -4%
    3,404

    If you saw drops in web traffic in Q3, you don’t necessarily need to panic. Be sure to compare this with the previous quarter, historical data, or industry-wide as this might just be seasonality or an industry-trend-related theme.
    If you believe you’re in the midst of seasonally low traffic or a low-traffic time in your industry, this doesn’t mean you should stop and accept defeat. In fact, seasons with lower web visitors or general industry slowdown could be great for taking on site or traffic optimization projects that you wanted to avoid during times of high traffic or sales. Things you could explore might include:

    Website user experience testing.
    Website maintenance or migrations.
    Larger SEO projects, like historically updating old pages instead of churning new pages.
    Website redesigns or design-oriented tests.

    The good news? Web conversions are bouncing back from previous months
    Website conversion rates in Q3 2022 were up 2% compared to Q2 2022 and up 8% compared to Q3 2021 (sample size = 122,426).
    Unlike the traffic trends above, the most noticeable industry spikes were in

    Professional and Business Services (+20% YoY)
    Financial Activities (+15% YoY)
    Education and Health Services (+13% YoY)

    While this is likely due in part to traffic dips, as conversions are calculated based on traffic compared to the number of conversions), it shows that prospects are still interested in learning about products that are in these industries and that those who end up on their sites might be better, more serious leads, than those who visited in times of high traffic.
    One of the two industries that saw either a QoQ or YoY loss was Leisure and Hospitality, which saw a 3% drop from quarter to quarter. However, the industry is still bouncing back from previous COVID-impacted years with a 7% increase in conversions YoY, hinting that companies in this space might just be dealing with seasonality and less travel in Q3 as people often focus their vacation time on the Q2 summer months or Q4 holiday travel.
    Something seasonal could also be happening in the Trade, Transportation, and Utilities industry, which saw a dip of 5% in Q3, likely due to less demand in the late summer to early fall months, but is still seeing 2% growth annually.

    Industry
    QOQ
    YOY
    Sample size

    All
    +2%
    +8%
    122,426

    Construction
    +5%
    +1%
    1,154

    Education and Health Services
    +5%
    +13%
    3,285

    Financial Activities
    +8%
    +15%
    3,512

    Leisure and Hospitality
    -3%
    +7%
    943

    Manufacturing
    +6%
    +8%
    3,887

    Professional and Business Services
    +1%
    +20%
    11,328

    Technology, Information and Media
    +9%
    +11%
    13,534

    Trade, Transportation and Utilities
    -5%
    +2%
    2,947

    Although you might be seeing higher web conversions due to lower traffic, this could still be helpful in your long-term strategy as you can potentially determine where your biggest sources of conversions are coming from on your site and optimize for them. This way, when your site traffic heightens, your pages will be primed for lead generation and clicks.
    If you’re seeing lower conversion rates, keep in mind that these are quite difficult to keep high all year – for any company. Essentially, most companies, especially B2B or those in more niche industries, will have high points and low points each year.
    However, if you feel like conversions are unusually low for your industry, now might be a good time to investigate and ask yourself questions like:

    When did these dips start?
    Is there a logical reason visitors might be less interested in our site or offers? (such as seasonality, the current economy, current trends, etc.)
    Are our offers, deals, or sales enough to persuade customers?
    Did we make a change to a high-converting page that caused problems?
    Is one of our high-converting offers or pages getting “stale” and in need of a refresh?

    By answering questions like those above, you can determine what the best course of action is, or at least test out strategies that will give you more information about why the conversion dips might be happening.
    Marketing Email
    Over the past year or so, more email marketers and email experience experts have encouraged a less is more approach to combat continuing inbox clutter and disengagement from overwhelmed subscribers. And, in the summer months, we saw email marketing benefit from fewer email sends.
    However, it seems as though Q3 was not a spectacular time for email marketing.
    Despite seeing a 4% YoY and 3% QoQ dip in email sends, the average email marketers still dealt with whopping 17% and 14% YoY drops in opens and open rate respectively.

    Metric
    QOQ
    YOY
    Sample size

    Email sends
    -3%
    -4%
    138,855

    Email opens
    -4%
    -17%
    138,863

    Email open rate
    -2%
    -14%
    136,697

    Because companies have been sending fewer emails each quarter and still seeing dips in opens and open rates, it might be time for them to think more transformatively about their email scheduling, the value of every email they send, and how they’ll get subscribers to keep opening their messages.  
    Inbound Leads
    Ultimately, marketers want high traffic, conversion, and email engagement because these things can bring them inbound leads who could very well become customers. So, let’s take a look at how these marketing efforts paid off in Q3.
    In Q3 2022, inbound leads were down 2% compared to Q2 2022 and up 2% compared to Q3 2021. Although there wasn’t much major movement overall, a few industries saw some big changes.
    While Leisure and Hospitality and Professional & Business Services saw dips quarter over quarter, each saw a 13% increase of YoY leads, hinting that their quarterly drops could’ve been due to seasonality.
    One substantial drop happened in the Construction industry, which saw an 8% YoY dip despite only enduring a 1% decrease quarter over quarter. In our previous summer report, we oppositely saw construction see a YoY increase in July. This likely hints that seasonality, as well as potential cost-saving initiatives could be impacting the industry. However, while seasonality is to be expected, we’ll need to watch further to confirm whether or not Q3’s YoY dip could be a result of economic impact, or just fewer people making home or building alterations or improvements than they did during the COVID-19 era.

    Industry
    QOQ
    YOY
    Sample size

    All
    -2%
    +2%
    128,522

    Construction
    -1%
    -8%
    1,323

    Education and Health Services
    +3%
    +4%
    3,609

    Financial Activities
    +6%
    +1%
    3,838

    Leisure and Hospitality
    -6%
    +13%
    1,034

    Manufacturing
    +1%
    No change
    4,264

    Professional & Business Services
    -3%
    +13%
    12,529

    Technology, Information and Media
    +2%
    +6%
    14,524

    Trade, Transportation and Utilities
    -8%
    -3%
    3,215

    The good news is that this dip shouldn’t alarm everyone, especially during times of financial uncertainty when you might expect lead numbers to dip a lot more.
    If you’re seeing a rise, do your best to figure out what’s triggering it and embrace it. For example, if you’re in the travel industry and anticipate a rise in holiday travel, now is a great time to start planning holiday lead-gen or marketing campaigns.
    Meanwhile, if you’re in a field like construction, and seeing some more significant slowdowns due to the economy or the approaching winter season, ask yourself, “How can I be there for my prospects or customers – even if I’m not providing the exact same services or pricing I had in the summer months or during the pandemic?”
    Takeaways for Marketers and Businesses
    While Q3 seemed to feel the weight of seasonality and potentially ongoing economic trends, this doesn’t necessarily mean that you can end Q4 on a positive note.
    Even if it’s harder to gain deals, sales, conversions, or leads, you can still spend this time focusing on things like:

    Larger web traffic initiatives, such as SEO or CRO.
    Retention and Customer Experience improvement tactics.
    Catering your email sends and messaging around your subscribers.
    Continuing to ask yourself, “How can I be there for my customer – even as times change?”

    Even if you don’t see wildly high ROI or year-over-year growth at the end of Q4, these tactics will set you, your customers, and your audiences up for an excellent and hopeful start to a new year.
    To look back on how trends have changed since the summer of 2022, check out this post.