CX Demo

Author: Franz Malten Buemann

  • How to Learn Salesforce Commerce Cloud

    Salesforce Commerce Cloud is a cloud-based commerce platform that supports online retailers in marketing, merchandising, shopping experience, fulfillment, customer service, and more. In its broadest terms, Commerce Cloud can be split into two categories: B2C Commerce and B2B Commerce. These are built on completely different… Read More

  • [Free Event] Data Innovation Forum for Salesforce Architects

    Join Odaseva on October 26-27, 2022 for a free virtual event for enterprise-level Salesforce Architects to talk about ideas, opportunities, and strategies — all to maximize the value of Salesforce data. CTAs (over 20!) and data experts from across the ecosystem are coming together to… Read More

  • Tired of INEFFICIENT software? We have GREAT NEWS for you!

    Meet Connector Enterprise Resource Planning (ERP) System. It is a business software solution that will help you manage your day-to-day business operations and transactions, such as HR, Accounting, Projects, Customer Relationship, Inventory, and Point-of-Sale. If you want to learn more, comment down below. submitted by /u/Kind_Low7648 [link] [comments]

  • Help with CRM lack of information in the fields

    I was wondering if anyone has used an application that will find Company Titles on Linkedin. My team is not so great with adding in information (we are working on it), but I need to backtrack and add in information that is left blank. We have: First and last name, company, and location Asides from one by one search on LinkedIn for their titles – are there any other options? submitted by /u/emwo_b [link] [comments]

  • Growth Hacks to Generate More Business Leads on LinkedIn

    submitted by /u/linked_camp [link] [comments]

  • Introduction To Salesforce Opportunity Contact Roles

    Contact roles define the level of influence that a contact has within an opportunity account, case, or contract. Opportunity contact roles provide a direct link between contacts and opportunities that doesn’t exist in the Salesforce data model. Contact roles on opportunities are visible in the… Read More

  • I build newsletters and landing pages for a living — would love to help you grow!

    submitted by /u/Drewconceptss [link] [comments]

  • Pardot – Custom redirects on emails

    Hi, I wondered if someone could help me with this Pardot query? I’ve set-up an engagement studio programme to email prospects who have entered salesforce via a web-to-lead form on our company landing page. The email templates I’ve used all contain an individual custom redirect with a completion action to ‘Create Salesforce Task’ assigned to ‘CRM owner’. I’ve read that custom redirects will only fulfil the completion actions when a Pardot cookie is already in the prospect’s browser at the time they click the custom redirect? If this is correct, is there a danger that some prospects may click on the custom redirects in my emails and that the completion actions won’t fire? Or, by virtue of opening the email will they therefore be cookied (regardless of the browser/device they originally used when signing up on our landing page) and the completion action will be fulfilled? This article led me to believe that some completion actions may be missed using custom redirects – https://nebulaconsulting.co.uk/insights/stop-using-completion-actions-on-custom-redirects/ – and that I’d be better using Form Handlers instead. Are there any downsides to this? Thanks so much for your help. I’ve tried to find an answer myself but haven’t been able to. submitted by /u/Affectionate_Tax1613 [link] [comments]

  • What’s your favorite metric to predict customer churn? 🔥

    Our Top 5 to Predict Customer Churn and model Customer Health Scores MAU, DAU, WAU Net Promoter Score Activation trigger(s) / TTV Support KPIs CSM Sentiment Share with us in the comments the top metric that you use❓ We’ve prepared the video and slides with super useful tips for modeling Customer Health Scores and Maschine Learning Models: https://revos.ai/blog/top-5-metrics-to-predict-churn Video: https://youtu.be/S49eEnbADAo Download free template for building your Customer Health Scores: https://revos.ai/customer-health-score submitted by /u/andrewrymarenko [link] [comments]

  • Suggest marketing automation tool: Hubspot vs Ortto vs ?

    Hi! I’ve looked though some marketing automation tools to start using at my job in a B2B SaaS company. I’ve done quite a few rounds of discussions with Hubspot but it’s quite expensive, doesn’t have all functionality and looks a bit old-fashioned. What other marketing automation tools would you suggest? I want to see the client journey connected: everything from organic, social media, newsletters, emails, website, ads, our app. submitted by /u/koranne12 [link] [comments]