CX Demo

Author: Franz Malten Buemann

  • What are your Marketo tips & tricks?

    Pulling a Marketo quick-start guide for onboarding, and super curious what your best tips, tricks, and workaround are for the platform. Most people reading it will have some Marketo experience, but open to anything from beginner to advanced. Thanks! submitted by /u/wdwm_ [link] [comments]

  • Salesforce Service Cloud Console: Improve Agent Efficiency

    Service representatives complaining that the Lightning Service Console is too crowded? Whether you’re looking to retool your Service Cloud or just looking for some quick improvements for your service team, there are a ton of features and tricks you can enable to make your Service… Read More

  • Service Cloud Macros: Automate Manual Tasks

    One of the best ways you can enhance the service agent experience and streamline customer support is by helping to remove and automate rote tasks. Case management duties such as updating statuses, sending follow-up emails, etc. can take up valuable time, keeping agents from focusing… Read More

  • Service Cloud Dashboards Pack (Free and Pre-Configured!)

    Giving your support teams actionable insights via Service Cloud dashboard is critical to maintain efficiency and effectiveness. Thankfully, Salesforce Labs has put together an App on the AppExchange with four pre-configured dashboards for your customer service team; from managers to agents on the front line,… Read More

  • Understand Instagram locations. Different links for the same physical location

    submitted by /u/passrev [link] [comments]

  • Register Now: The Pipeline Summit, Hosted by Qualified

    Want to hear what the “big names” in Salesforce marketing have to say? You should come along to Qualified’s first annual Pipeline Summit on November 10th. The three-hour event will be led by top marketing leaders within the ecosystem – they will discuss their plans… Read More

  • Sticking just the right amount

    There are unforeseen speedbumps, missed connections and of course, a lot of luck.

    If you are in love with your authentic voice, you’re unlikely to change. One lesson from the 500 Songs podcast is that most classic rock songs were made by people who started pretty far from where they ended up, but persisted, adjusted and changed until they created the hits they sought.

    Not one of them sounded the way they thought they would when they started… the act of making a hit involved abandoning some of what they said they believed in. These hits weren’t ‘authentic’ or the work of native talent. They were evolved, tweaked and changed in response to feedback from the world.

    Change too often and you stand for nothing. You’re simply chasing a shadow you will never catch.

    Refuse to change and you’re likely to be overlooked.

    Somewhere in between is the posture of someone who has the maximum chance for success. This is what happens when a creator goes to the crossroads. Professionals serve the audience by leading them to where they need to go.

  • 10 Spooky Things Creeping Around Pardot (Account Engagement)

    Every professional working with Pardot (Account Engagement) and Salesforce has experienced org terrors. Whether unexpected issues that sneak up on you or malpractice that has gone unnoticed for too long, it can cause a huge scare. Just like a horror film these are issues that… Read More

  • These guys from VP Ecom LLC gives the best passive income from Amazon automation

    submitted by /u/Novelpression [link] [comments]

  • How Do I Increase My Reach And Engagement On LinkedIn?

    submitted by /u/linked_camp [link] [comments]