CX Demo

Author: Franz Malten Buemann

  • Which social media marketing trends will shape CX in 2023?

    2022 saw many changes in social trends and CX. From TikTok taking over, to the Metaverse finally taking off. Social media marketing already looks very different to what it did just a few short years ago. 2023 looks set to have a lot more in store. Ready to future-proof your social media marketing strategy? Take a…
    The post Which social media marketing trends will shape CX in 2023? appeared first on Customer Experience Magazine.

  • 5 Ways to Communicate More Effectively With Customers For eCommerce

    In the past, encouraging customers to leave the house and step over the shop threshold was a challenge for businesses. Not anymore. Customers can now access products and services without moving an inch from their sofa. eCommerce represents, therefore, a great boom for business.   So, it’s easy for businesses now, right? Well, no. There are…
    The post 5 Ways to Communicate More Effectively With Customers For eCommerce appeared first on Benchmark Email.

  • CRM Analytics: Data Security to Control Access to Rows

    Last Updated on November 7, 2022 by Rakesh Gupta Big Idea or Enduring Question: How do predicate filters secure your CRM Analytics datasets based on security requirements? Objectives: After reading this blog, you’ll be able to: Use predicate filters to secure datasets Apply sharing inheritance to add additional security to
    The post CRM Analytics: Data Security to Control Access to Rows appeared first on Automation Champion.

  • Does anyone know of a Linkedin post Pod/booster plug-in?

    I have been using Podawaa but it is quite unstable and the premium version seems a bit pricey. Does anyone know of an alternative chrome plug-in? Ideally with a freemium package to try it. My goal is just to get a boost on post likes to push more organic reach. Much appreciated. submitted by /u/Cowtipper81 [link] [comments]

  • Salesforce In-App Guidance: Enhance Your User Experience

    Salesforce introduced In-App Guidance to take your Lightning experience to the next level. With the fairly recent addition of step-by-step Walkthroughs, this feature remains a solid out-of-the-box option for Salesforce Admins looking to increase user adoption and seamlessly enable users with just a few clicks.… Read More

  • How to become an internationally recognised, forward-thinking company

    Forward thinking is a desirable skill for any team member. It means you are proactive; always on hand and ready to deal with tasks; you take risks; and are open to learning and growing.  When you have an entire cohort of forward thinking employees, you can achieve great things. And success should be awarded! The…
    The post How to become an internationally recognised, forward-thinking company appeared first on Customer Experience Magazine.

  • The fight or flight of airline CX

    From strikes and lost luggage to flight cancellations and delays, this year’s travel season saw its fair share of turbulence. This led many passengers to take to social media to express their frustrations. Amid these challenges, social media teams were under an enormous amount of pressure to solve an unprecedented number of cases. This, coupled…
    The post The fight or flight of airline CX appeared first on Customer Experience Magazine.

  • How will Consumer Duty drive major CX shifts in the retail industry?

    The FCA (Financial Conduct Authority) in 2022 published their final rules for the Consumer Duty. This is a set of procedures that companies must have in place to meet the required standard of consumer protection and support. Many companies had to finish the Consumer Duty plan by October 2022. However, these new regulations apply mostly to retail…
    The post How will Consumer Duty drive major CX shifts in the retail industry? appeared first on Customer Experience Magazine.

  • Putting the ‘eco’ into eCommerce with zero-party data

    Sustainability is not just a desirability – it’s now a necessity. Businesses are scouring for ways to reduce their carbon output drastically. With eCommerce, using advanced customer data platforms (CDPs) to collect and manage zero-party data can be the key to unlocking significant carbon reductions. Lean marketing is becoming the buzz of the eCommerce world….
    The post Putting the ‘eco’ into eCommerce with zero-party data appeared first on Customer Experience Magazine.

  • The place to vent your marketing frustrations

    We know it’s hard to be a marketer. You work really hard, you experiment, you try new angles! But… Some of your ideas don’t get chosen, or they don’t bring the expected results, or you get a huge amount of edits, or… you name it. So this year for Black Friday we’ve created something called The Big Marketing Wall of Hate. It’s literally a place to vent your frustrations, to blow off some steam about what pisses you off about what you do. It’s 100% anonymous. Feel free to vent! https://selzy.com/en/lp/wallofhate/?utm_source=reddit&utm_medium=smm&utm_campaign=bf_selzy_22_group_MarketingAutomation submitted by /u/wisest_owl [link] [comments]