Author: Franz Malten Buemann

  • How These Small Business Owners Set Boundaries During The Holidays

    For the majority of folks, the holidays are for rest and relaxation as it’s the one time of year most people get a break from school and work. Yet, for small business owners, that’s not quite the case. In fact, November through December is often the busiest season for these entrepreneurs. Many depend on sales made during these months, leading them to work long hours during the holidays. But this can lead to serious health consequences. One study found that individuals who work over 61 hours a week have an increased risk of developing high systolic blood pressure. By establishing some boundaries however, it is possible to create a good work-life balance during the most festive time of the year. Here’s how three small business owners tackle their busy schedules during the holidays so they can enjoy the season with their loved ones.Why setting boundaries is so importantThere are a ton of advantages to being your own boss, but the one downside is that your workload can oftentimes feel like it’s never ending. Whether it’s responding to emails, posting seasonal deals to your social media channels, or shipping out products, work can pile up – especially during busy seasons. By setting boundaries during the holidays, you’re not only developing a healthier relationship to work, but are also giving yourself some necessary downtime. Simply put, individuals who work 24/7 have a much higher risk of developing burnout. This can result in several consequences, including no longer feeling fulfilled by your job, which leads to poor performance and impacts the quality of your work. Other symptoms include fatigue, stress, insomnia, and in severe cases, some people even develop anxiety and depression. This can be a tricky subject as most business owners feel a strong obligation to work around the clock and ensure that their customers and employees are taken care of. But once you take a step back, you’ll often find that you’re more productive and happier. At least that’s what happened when freelance writer Kat Boogard switched from working four days a week to three in order to spend more time with her kids. While the transition did require boundaries, Kat says it’s been more of a mental shift than anything else. “Somebody asked me if my three-day workweek was more of a mindset shift than a system-building exercise, and I think that’s a great way to describe it,” she said in her newsletter. While cutting back on work means that she can no longer do all of the things she used to, the writer believes it’s been a fair trade off. Not only has she been able to be more selective and strategic about the projects she now takes on, but she’s no longer putting pressure on herself to constantly be on the go. Most importantly, this switch has allowed her to have more family time. “My kids and I potted some flowers and are caring for them. We take weekly trips to the library or playground … Will I earn as much as I did last year? Nope. Probably not even close,” Kat said. “But at the end of the day, it’s all the other stuff that feels way more like “success”—even if the number on my profit and loss statement is smaller.”Even if you’re not looking to have a three day work week like Kat, her mindframe on scaling back with work can be useful for any entrepreneurs wanting to dedicate more time to themselves and their families, especially during the holiday season.How these small business owners approach work during the holidaysThese three entrepreneurs tackle work during the holidays differently, but they’ve each implemented some kind of boundary into their schedules to ensure that they don’t overload themselves.Implementing a strict scheduleA single mom and a team of one, Assie Khoussa is used to working 24/7 on her small business Eizzy Baby. When it’s the holidays, however, she establishes clear boundaries with work so she can ensure her son doesn’t miss out on any of the festivities.“The holiday season is one of the busiest times of the year for me. Not only are there several sales, promotions, and new product launches happening within my business, my schedule is just as busy,” Assie said.“As a single mom, It is important that my son does not miss a single holiday experience from thanksgiving dinner to wrapping and opening gifts. To make sure I am as productive as possible, I make sure that I am fully scheduling my days,” she said. “From 9 am – 4 pm, I focus on my business and work. Once I pick up my son from school at 5 pm, my attention shifts to family time, we laugh, play, eat and work on the things he needs.” View this post on Instagram A post shared by Eizzy Baby | Baby Products ™️ (@eizzybaby) The entrepreneur has found that without this structure, she tends to gravitate towards working more.“I try to be very strict with this schedule because it allows me to prioritize and focus on what is important. Once [my son] is in bed, then I have the flexibility to work on whatever I need, whether it is self-care or opening up my laptop to edit content. I am the queen of going with the flow, but I’ve noticed that when things are not scheduled or prioritized, That’s when I drop the ball the most.”Assie acknowledges that creating boundaries as an entrepreneur is hard, but she credits her discipline, especially when it comes to her son.“The strict boundaries really come from having the discipline to shut your computer or phone off,” she said. “For me, dropping the ball when it comes to my son sucks and because of that, I use the time allotted to really focus on him. My advice would be to build discipline and realize what’s important during [the holidays].”Being selective with work eventsSisters Kelly and Anna opened up their small business Arctic Haven Studio in 2021, and sell hand-crafted paper art inspired by the Alaskan wilderness. Still early in their journey, the duo work during the holidays to grow their customer base.“As a small business still trying to gain a foothold in the industry, we take advantage of every viable opportunity we have. During the holidays, we participate in several local holiday markets to reach customers individually and concentrate sales. The holiday markets themselves require a lot of hands-on work from ourselves and our family members who help us create, set up, and maintain the booth space, all for a two-day show, at most,” they said.Fortunately, these events are closely tied to the holiday season and are a great way for the entrepreneurs to meet their customers in person, making it feel less like work and more like community building.Kelly tabling at an in person community event“These events require energy and preparation, but they are festive and a great way to interact with potential customers. We listened to customer feedback we received last year and created a holiday card since notecards are our primary product line, and they have been well received this season.”Still, Anna and Kelly don’t say yes to every opportunity during the holidays, and instead are selective about which events they choose to attend so they don’t overwork themselves.“While we do not take time off from the business during the holidays, we are able to regulate our workload by choosing the holiday events we participate in and how much marketing we want to send out prior to the season. Each season we learn new ways to fulfill customer interests and ways to prep better for the upcoming year.”Closing up the business for the holidaysAs a content creator who operates her tarot reading business through her Twitter account, Ashani has more flexible hours than the typical entrepreneur. But that doesn’t mean the creator hasn’t had issues with burnout. In the past, she’s worked through the holidays and didn’t have clear boundaries with her followers. “I remember, back in the day when I would not carve out [vacation time], I’d be like, “oh, my goodness. Why are people hitting me up on Christmas?’ But now, it’s as simple as just closing my readings to be quite honest … I’m blessed to have that function and work for myself. I don’t have to go ask anyone if I can put in PTO or anything like that. I get to create my own schedule.”But Ashani only implemented these boundaries after learning from her first couple years running her business.Learning to take real days off and they’ve been so healing.Today I went hiking in the rain with one of my oldest friends 🥰We’ve known each other since 1st grade!! 🥹❤️ pic.twitter.com/tAJgCaSFpW— ashani the alchemist ☿ (@ashanism) November 10, 2022

    “A lot of people have their own business because they want more flexibility. But I remember thinking like, ‘this is not more flexible. I’m overwhelmed with having to do the [reading] services, and run the business, and also schedule myself in.’ But, it’s gotten so much easier [to take time off] over the years.”She sometimes still deals with the struggle of feeling like she’s not working enough, and empathizes with other business owners who have a hard time taking time off.“Sometimes [closing my readings] creates additional pressure. Because, of course, the holidays are the time where people are wanting to spend money and buy gifts. And so, you want to be making more money. And I’ve definitely had to work up to the point. Years ago, it was much more of a struggle, knowing when I should be working more, or working less,” she said.Rather than focusing on holiday sales, Ashani now prioritizes a good work-life balance.“A lot of things are in demand during the holidays, and people are super busy. But I try to take this time to relax and spend it with family and friends, and just do little things for myself,” she said. “So vacation time isn’t as much of a priority for me as just simply maintaining that balance between work and play. And seeing the people that I love, of course.”At Buffer, we also close down the company for an entire week at the end of the year to ensure everyone on our team has the opportunity for some self-care time.We hope these examples from other small business owners have inspired you to carve out time for yourself this holiday season. Remember, giving yourself a break is healthy and the end of the year is the perfect time to recharge and reflect.If you’re interested in creating more boundaries with work right now, there are a ton of productivity habits you can incorporate into your schedule to free up some time. We recommend creating a content and social media calendar to have an organized view of all of your work. Batch-creating content is also an efficient way to get more use out of your time.One of the best ways to ensure you’re present during the holidays is to schedule your social media posts ahead of time — and we can help with that! Get started with Buffer for free today to schedule your content, analyze the performance of your posts, and engage with your followers!

  • Contracts and power

    A written contract benefits the party with the least power.

    Power might be in the form of money, access to plenty of lawyers or simply a willingness to burn it all down to the ground.

    In the moment before a contract is signed, the lower-powered party momentarily has more power. That’s because the other entity wants what you have. But as soon as they have it, it’s only the contract that offers concrete protection against future events.

    Handshake agreements are great when there’s an ongoing, stable interaction. As long as each side is honorable, the other party can continue to do what they said they were going to do. But when priorities or outside factors shift, an at-will arrangement can end up harming the person who can least afford it.

    The two things to focus on are:

    Is the contract specific enough so that there’s no doubt about who is supposed to do what, even when the world changes?

    Are the remedies in the contract clear enough so that if the contract isn’t honored, the lower-power party can easily and efficiently obtain a fair result?

    This is why adding a binding informal arbitration clause to a contract is a smart idea. Why it makes sense for there to be worker and other protections in the law. And why we need to reinforce and applaud judicial systems that enforce clearly defined agreements.

  • Salesforce Skills for Pardot Admins: Checklist

    Pardot (Marketing Cloud Account Engagement) has been historically standalone from the core Salesforce platform. Over the past few years, however, Pardot has been moving across to the core Salesforce platform, piece by piece. There’s a belief that Pardot consultants and admins should be familiar with… Read More

  • SALESmanago moving into a state-of-the-art office building in Krakow

     

     

    SALESmanago, Poland’s largest and fastest-growing company creating eCommerce technology solutions, is set to become the single occupant of a new, eye-catching building located in Ocean Office Park in Krakow’s Zablocie district in August 2023. The unique office, developed by Cavatina Holding, will provide modern working space for nearly 700 people. 

     

    The new building (Ocean Office Park D) – which will become the new, flagship headquarters of SALESmanago – provides an impressive 4,700 sq. m of comfortable, well-equipped working space over 5 levels. Under the building there will be extensive parking (100 spaces) equipped with a charging infrastructure for electric vehicles. The infrastructure will also cater for the needs of cyclists – including locker rooms and showers. Thanks to the use of energy-efficient and sustainable solutions, the building will be eco-friendly and certified under the international BREEAM standard. 

    The investment in the new office aligns with the dynamic growth of SALESmanago, which at the moment employs 360 consultants, data scientists, and engineers across 2 different sites in Krakow. The company is also opening offices in Amsterdam and London to further expand its global operations – currently SALESmanago solutions are used by more than 2,000 eCommerce companies in 50 countries.

     

    “We don’t merely employ people – our mission at SALESmanago is to inspire individuals to be their best selves. To do this – we are completely re-styling our work experience – which means advancing our culture through a more personal approach, and setting everybody up for success to accelerate our business growth.  Our new headquarters at Ocean Office Park is a key part of our People strategy – and will provide a spacious, attractive and high-performance collaboration environment for our fast-growing team. It’s also a beautiful, totally unique building that inspires confidence – a real, exciting statement of intent and a perfect new HQ for SALESmanago.”   says James Eastwood, Chief People Officer at SALESmanago.

     

    The unconventional architecture of the complex, as the name of the project suggests, takes inspiration from the ocean. The façade of the building involves the use of “double skin” technology, which increases the thermal and acoustic comfort inside the building and further enhances the visual qualities of the building. Ocean Office Park also benefits from state-of-the-art space management tools, providing SALESmanago, and other tenants, with access to comprehensive space planning, reception registration, conference room management and parking space availability services. 

    With so much thought and design going into the ‘well-being’ of people working at Ocean Office Park, it is no surprise that the building will also be certified under the WELL Health-Safety Rating – providing additional assurances of the importance of creating a safe and comfortable working environment.

    Experts from the Walter Herz consulting agency supported the company in selecting the new office.

    The new office is located in a hot-spot of Krakow, easily accessible on foot or bicycle, and only a short walk from the city center. The complex is also easy to reach from different parts of Kraków and surrounding districts thanks to a well-developed public transport network with stops nearby. In addition, Galeria Kazimierz, just a few minutes away by car, provides access to a wide range of services, shopping and dining options.

     

    “We understand well the rapidly changing needs of companies like SALESmanago, operating in a very dynamic market environment. We offer comprehensive services that include not only providing top-quality office space, but also consulting, design and finishing services. One of the tasks that post-pandemic offices are supposed to serve is to attract employees to the offices, integrate them and meld with the company, offering a homey vibe with solutions that spark innovation. Complemented by service units, shops and medical facilities – Ocean Office Park sets a standard for what an innovative workplace should look like” – adds Natalia Jaglińska, Leasing Director at Cavatina Holding.

     

    SALESmanago will move into their new headquarters at Ocean Office Park in Q3 2023. The company was supported in selecting their new office by experts from the consulting agency Walter Herz.

    For more information on the Ocean Office Complex contact:

    Łukasz Zarębskie-mail: lukasz.zarebski@cavatina.pl tel. kom: + 48 533 889 240 www.cavatina.pl

     

  • How Customer Experience Drives Business Growth in 2023

    In 2023, it is essential to understand and recognize your customer’s purpose is key to business growth. The crucial factors that will influence the customer experience solutions are growth strategies that are purpose-led, customer-centric, CX-driven, A.l enabled, data-friendly, and technologically scalable. Prioritize New Customer Experience Solutions Use the customer purpose portfolio to ideate new CX solutions that will enable your personas to prioritize their needs. Focus on: New Customer Journeys that are purpose-driven and dynamic to CX. CX blueprint that synthesizes new customer journeys, top experience concepts, required capabilities, CPI/KPI impact, and other vital attributes. Align Employee Roles and Goals The marketing team must document their daily tasks to align with the assigned purpose and reflect on training, operational practices, KPIs, and policies. Moreover, it must impact employee retention and customer perceptions and reflect intangible metrics like satisfaction, loyalty, and lifetime value. Assemble Teams to Deliver on Customer Purposes Assemble marketing, sales, and service teams and brainstorm over customer experiences and purposes. Working, brainstorming, and collaborating to define customer journeys will transcend channels and organization silos. Thus, cohesive work will help design, build, operate and optimize experiences and generate business value in 2023 and beyond. Transform Operations for Delivering New Experiences Rewire the operating processes and technological platforms to upgrade your employees’ and overall business’ ability to deliver customer experience solutions. Integrate data and A. I craft personalized CXs. When you align the why and how of your business purpose, customers will be your growth engine that will drive success. ​ https://preview.redd.it/lbfug8t1591a1.png?width=800&format=png&auto=webp&s=5ede908ff2f525c49334ec09e78edae3c5bcf9e4 submitted by /u/Contactpoint_360 [link] [comments]

  • [Webinar] The Architect’s Guide to Salesforce Org Strategy

    Copado and Salesforce Ben are joining forces to bring you a free webinar on planning the right org strategy in Salesforce. Your org strategy is the basic foundation of your Salesforce architecture. The choices you make will have an impact on your business for years… Read More

  • How to Pass Sales Cloud Consultant Certification Exam

    Last Updated on November 20, 2022 by Rakesh Gupta As a newly minted Certified Sales Cloud Consultant, I am sharing my study experiences with you and want you to be the next one to ace it! So, get ready and dive in! 👉 As you are here, you may want
    The post How to Pass Sales Cloud Consultant Certification Exam appeared first on Automation Champion.

  • What services do you use for direct mail campaigns?

    For our future awareness events and next fundraiser, I’m considering taking out a direct mail campaign, but we’re not sure what to choose. We serve as a committee for our neighborhood organization, however as we are all volunteers, we are now unable to sift through all the possibilities to choose the best one. Has anyone had experience working with any direct mail businesses? If so, what are your recommendations? I was thinking of Docupost or Mailform. Price is perhaps the most important factor, but lead times and deliveries before deadlines are also important. I appreciate any advice you may provide in advance. submitted by /u/Bruxsae [link] [comments]

  • No competition

    There’s no competition for cookbooks on making food out of soccer balls and hockey pucks.

    There’s no competition for software that charges you to find out the temperature on Mars.

    There’s no competition for a service that counts how many pairs of shoes you own.

    In fact, in every market that’s worth entering, there’s competition. That’s what you’re looking for. It’s a sign that people have a problem that they’re trying to solve through commerce.

    The goal isn’t to find no competition. It’s to find a better way to solve the problem.