Category: Salesforce

Prior to the start of the pandemic, B2B sales were steadily moving onto digital channels. Then in March, the industry hit an abrupt inflection point. By April, more than 90 percent of B2B companies transitioned to a fully virtual sales model, according to a McKinsey… Read More

An article called the ‘5 Types of Salesforce Architects’ was published on the Salesforce Ben blog that explained the different architect roles in projects using layman’s terms. The article received attention and sparked conversation around the community. Here’s what Gemma had to say when we… Read More

DESelect is a Marketing Cloud app that saves your team the time they needlessly spend on data management by making advanced segmentation a piece of cake. It’s a known fact that Marketing Cloud requires some level of technical knowledge to manage the full campaign lifecycle;… Read More

Today, Salesforce has announced their next generation of Service Cloud, for a remote, digital-first world. Service Cloud 360 strengthens 4 existing Service Cloud feature sets – Service Cloud Voice, Service Cloud Workforce Engagement, Einstein Bots, and Visual Remote Assistant. Some of these enhancements are generally… Read More

Registration for Salesforce TrailheaDX 2021 is now live! TrailheaDX will be back as a FREE, virtual event taking place on June 23rd, 2021.  Although many of us miss in-person events, it’s great to be able to access so much amazing content that might otherwise be… Read More

It’s that time of the year again, another release is nearly upon us, which means a whole bunch of new features and functionality to play around with. Salesforce releases bring excitement both to Admins & Developers in the backend, as well as users who get… Read More

Dreamforce is Salesforce’s flagship event that attracts upwards of 170,000 attendees to the Moscone Centre in San Francisco. Because of the Pandemic, and for the first time in it’s 16 year history, Dreamforce 2020 was reinvented virtually. To say that Dreamforce was missed in 2020… Read More

I recently discovered a gem of an app that can help your teams accurately and fairly estimate their product backlogs – that’s no easy thing! This open-source planning poker app created by Aditya Naag, Lead Developer Evangelist at Salesforce, is an agile estimating and planning… Read More

Starting a new job can be challenging. Starting a new job and learning Salesforce for the first time can be a bit more difficult. If that org is 10+ years old and filled with undocumented custom code and various customizations, that can be even tougher.… Read More