Category: Salesforce

The job profession of a “Salesforce Admin” was relatively unheard of 10 years ago, but with the meteoric rise of Salesforce’s cloud computing products, it has become a popular career choice. You might have arrived at this page as your company has just purchased Salesforce,… Read More

Salesforce is an impressive company. They pretty much invented the SaaS model, and are the fastest-growing enterprise software company ever. In addition, they consistently get voted one of the best places to work across the globe. It’s rare that you don’t see Salesforce grabbing the… Read More

Natterbox provides a complete, Salesforce native telephony platform, accelerating productivity and increasing customer satisfaction. Launched in 2010, they believe that utilising telephony and voice technology should be as easy as buying a Salesforce license. They solve traditional business telephony issues by removing siloed systems and… Read More

Developments in technology continue to progress and aim to improve human lives through convenience and recreation. In the 21st century, it is safe to say that “data is the new oil.” With everything being digitized, data is key for smooth functionality and happy customers. However,… Read More

There is a Community Cloud practice test question, first seen on Salesforce Ben in 2016 and now propagated and plagiarized by every exam dump site on the planet, about sharing cases created in a community with internal org users. By exploring this question and the… Read More

Myth: Tableau is just a dashboarding tool that offers little in terms of additional features for Salesforce Admins. Correction: Tableau is a tool that can level-up your data visualization and analytics game with a plethora of options, insights, and scalability. Tableau can save you, and… Read More

India has one of the biggest and most active Salesforce communities in the world. In fact, around 20% of the traffic to SalesforceBen.com comes from India! To further support the thriving community, Salesforce has launched the Journey to Salesforce program. This supports non-Salesforce professionals who… Read More

You sometimes come across data that doesn’t comply with the required format. This becomes a pain point when data needs to be utilized by a process or integrated system, resulting in errors. As a Salesforce Admin, you are all-too aware that unstandardized data can have… Read More

Through understanding behaviours, communication, and individuals better, we can maximise user adoption for our salesforce projects. Using the NLP tool of Logical Levels we can think about 6 ways to appraise and sense check whether your Salesforce implementation project is going to sink or swim.… Read More