Category: Salesforce

How to get started in the Salesforce Community? What’s an “accidental admin”? These questions, and more, came up during my “Ask me anything” session. I was thrilled to be interviewed by Sarah Hughes and give the audience the opportunity to get important questions about the… Read More

With 19.5% of the global market share, Salesforce is the world’s most popular Customer Relationship Management (CRM) system. But it’s not just businesses who can take advantage of this powerful platform. In addition to enterprise solutions, Salesforce offers an open source tool for social good… Read More

At some point in their career, every Salesforce Admin or Consultant has sat down with a senior stakeholder and been presented with an objective to make ‘data work for the company’. Usually, this conversation is followed by numerous discovery meetings and pages of user requirements.… Read More

Does your organization use the Account object extensively? Looking at the standard Salesforce interface, there is much to be desired. There is a wealth of data stored at the Contact level that would be very useful for the sales team to tap into, to show… Read More

Salesforce have released B2B Solution Architect “Learning Expeditions”, a set of training modules that guide budding Solution Architects to upskill and prepare for the real-world demands expected of Salesforce Architects.  Following the Salesforce B2C Solution Architect Certification launch at the tail-end of 2020, no doubt… Read More

Landing an entry level Salesforce job in the world of Salesforce can be tough for many individuals. They grind for months on end, spending hours applying for jobs and studying for certs, only to find that their work shows no results. Yet we hear all… Read More

When I started my Salesforce career back in 2012, there were two products, Sales & Service Cloud. Life was simple back then…Fast forward to today, and Salesforce has a huge suite of products, all targeted at improving your business and helping you connect with your… Read More

Cloud computing (Software as a Service or SaaS) has become increasingly popular, and companies such as Salesforce have shown how it can offer faster innovation, flexible and scalable solutions, as well as lower operating costs when compared to legacy systems. Whilst the CRM market is… Read More

DevOps has been a trending topic for some time now, with Salesforce itself and many in the wider community talking about DevOps as the best way to manage releases on the platform. Trends tend to come and go, but this one’s here to stay. Gearset’s… Read More

Businesses in general are moving quicker than ever, updating their systems, and producing more services in order to stay ahead of their competitors. The demand for their teams to stay ahead of the game has required the agile adoption of services that will help teams… Read More