Category: Salesforce

Today, Salesforce has announced they will be acquiring Servicetrace for an undisclosed amount. The german-based Robotic Process Automation (RPA) company will be absorbed into Mulesoft. This is the first acquisition Salesforce has made since the Slack mega-deal back in December 2020. Both Slack and Servicetrace… Read More

AWS is the largest cloud services provider, with 32% market share and over 200 products. You already use AWS in your day to day life – and as a Salesforce customer, you are likely to leverage several AWS products without even knowing. While the Salesforce… Read More

Salesforce Lead Assignment Rules are a numbered set of distribution rules that determine which owner a Lead record should be assigned (either a specific user or to a Salesforce Queue). They are generally used at the point in time when a Lead is created (typically… Read More

developer.salesforce.com has long been the go-to website for Salesforce Developers – a centralized place to find technical documentation on object models, sample code, Salesforce API references, and key updates from the Salesforce releases. Not only does developer.salesforce.com have an awesome look and feel, Salesforce Devs… Read More

What is Batch Apex in Salesforce? For business scenarios that require the platform to process more than 50000 records, Batch Apex comes to the rescue. Batch Apex facilitates asynchronous processing of the records in multiple batches or chunks and is straightforward to implement for a… Read More

IT systems adoption has been a challenge ever since the introduction of computer software. Even though systems are designed to make users lives easier and more efficient, change can often be hard. But it’s not just resistance to change that is the issue. Training has… Read More

Salesforce Flow errors are inevitable when you are building these automated processes. Did you know that you can create a nice, clean user experience when an error occurs? Providing users with a clear and concise error message lets them know what’s gone wrong. This is… Read More

The growing prominence of Einstein and Tableau certainly suggests that analytics, data science, and business intelligence are important to where Salesforce architecture is heading. Statistics are everywhere in Data Science and the principles of statistics underlie Tableau CRM and Einstein Discovery. With that in mind,… Read More

My first encounter with Salesforce was during one of the first meetings I had as a Junior Web Developer back in Leeds. We were discussing building a CRM whereby I would be handling the front-end requirements. Tim – the only Salesforce Developer in the company… Read More