Category: Salesforce

Remember the cellphone you had in 2014? How high tech did it feel? How smart was it? Did it make your previous phone look like something from a time capsule? At the time, it’s likely that it felt cutting edge, and you couldn’t imagine anything… Read More

Every Salesforce Admin is a fan of process automation. To me, it’s like solving a fun Salesforce puzzle and it saves me so much time! However, a badly designed process could make it a waste of time and demotivating for us admins. Today, I want… Read More

myTrailhead enables businesses to build customized, gamified, bite-size learning for their employees, customers, and partners – all by leveraging Salesforce’s learning platform (Trailhead). What is the best way to get started with myTrailhead? Read on to find out! Define Your myTrailhead Strategy It’s easy to… Read More

Operations is the unseen force behind a company, propelling it forward to success. Since a lot of it happens behind the scenes, if you’re not in ops, you may wonder, what do ops teams really do, or what’s it like to be in ops? To… Read More

It’s that time of the year again, another release is nearly upon us, which means a whole bunch of new features and functionality to play around with. Salesforce releases bring excitement both to Admins & Developers in the backend, as well as users who get… Read More

Not even one month has passed since Salesforce wrapped up their acquisition of Slack and already, pre-built integrations between Slack and Salesforce are being announced – innovations that will change the face of collaboration on the Salesforce platform. Enter Slack-First Customer 360: “a single platform… Read More

In “Salesforce DevOps: Learnings from 300+ Salesforce Deployments” I detailed my experience of using DevOps with Salesforce to deliver successful projects. We covered typical implementation models, as well as how to choose the right deployment mechanisms and the importance of version control. In this article,… Read More

For many of us, Slack is already a massive part of our working lives, and with the recent acquisition by Salesforce, this is only set to increase. Whilst Slack certifications aren’t part of the official Trailhead family yet, you can still get certified as an… Read More

Every time the Salesforce pre-release orgs go live, I get straight to searching because I can guarantee there will be updates to Salesforce Flows. Winter ’22 has introduced new improvements to Salesforce Flow – and plenty of them to shout about! Here’s my summary of… Read More

Companies can spend millions on Salesforce and related services, such as sales and service enablement, optimizing processes, materials and technologies, and recruiting top talent – to only name a few! Companies are open to investing in Salesforce beyond the licenses because it positively impacts the… Read More