Category: Salesforce

It’s that time of the year again! Another Salesforce release is approaching, which means a whole bunch of new features and functionality to play around with. Releases bring excitement to both admins and developers in the backend of Salesforce, as well as users who get… Read More

When Salesforce joined forces with Slack, it caused a buzz around the tech world that continues to be strong. Why? Flexibility in where and when we work is the new expectation – during the pandemic, people got a taste of flexibility and don’t want to… Read More

Tableau’s mission has always been to make data beautiful through data visualizations. Data is becoming a critical strategic differentiator, yet our developers are having a tough time embedding analytics in different locations. Now developers will be empowered to take data visualizations to new horizons, thanks… Read More

MuleSoft is an Integration Platform as a Service (iPaaS) that Salesforce acquired half a decade ago. They placed their bets correctly – as time has passed, most organizations are looking to integrate the ever-growing number of platforms into their tech stack. Anypoint Platform innovations, MuleSoft’s… Read More

Salesforce Sales Cloud has the largest market share of any Sales CRM in the world and for a very good reason. Through their focus on bringing best-of-breed solutions to sales users and managers, Salesforce has cemented itself as the de facto CRM for high-performance sales… Read More

Batch Apex is an important tool used to process large amounts of records without exceeding normal platform limits. Whether you are here for a refresher or you’re taking the first steps in your developer journey, Batch Apex is a feature every developer needs to understand… Read More

Wherever you are in your Salesforce Admin journey, from beginner to experienced admin, you need to make sure you’re aware of the amazing functionality available at your fingertips. Salesforce offers us so many low-code tools to optimize the Salesforce platform, creating the best user experience… Read More

Wherever you are in your Salesforce Admin journey, from beginner to experienced admin, you need to make sure you’re aware of the amazing functionality available at your fingertips. Salesforce offers us so many low-code tools to optimize the Salesforce platform, creating the best user experience… Read More

Ahead of London’s Calling 2022, I’m looking for thoughts and feedback from Salesforce consultants on the subject of ‘mental wellbeing at work’. This is a topic I’ve discussed on several occasions with my colleagues, at user groups, and on LinkedIn – understandably, it is important… Read More

Customer service agents are the brand ambassadors of a company. In my opinion, in terms of reputation, they are even more important than any marketing or advertizing strategies companies run – they have the power to make or break a company’s image. You may spend… Read More