Category: Salesforce

ChatGPT, the AI (Artificial Intelligence) chatbot that can interact with you as though you are talking to a person, has taken the world by storm. The scope and potential of ChatGPT is still being explored by the millions of people who jumped into the pilot… Read More

The Salesforce Spring ‘23 release is just around the corner and the release notes have arrived as an early festive gift. This release is packed with plenty of great new features and – spoiler alert – some features expected in Summer ‘23 have actually been… Read More

The Salesforce Spring ‘23 release notes have arrived, just in time before the holidays (all 559 pages)! In terms of Account Engagement (Pardot), this release is more of a light dusting to delight us, with a focus on monitoring account health. Plus, you’ll find other… Read More

At 10K we consider ourselves to be the bridge between the Salesforce customers who need specialized (and often hard-to-find) Salesforce talent, and the people who provide those necessary skills. As that bridge, we believe it’s our job to measure the trends that deeply impact the… Read More

Pardot (Account Engagement) offers capabilities that promote data privacy, and compliance – which in turn, improves email deliverability. Email deliverability is a vast topic, with many factors working together that can ‘make or break’ whether an email makes it into the recipient’s inbox. While the… Read More

Today is the day that thousands of Salesforce professionals around the world have been waiting for – the announcement that the Salesforce DevOps Center has become generally available. This announcement will change the way Salesforce features are deployed across development environments forever, bringing a fresh… Read More

Welcome, Pardot External Actions. We finally have, in our marketer hands, a feature that extends the reach of Pardot, integrating with our wider marketing tech stack, and as a result, streamline the whole experience. Take actions on prospects outside of Pardot (Account Engagement) with external… Read More

Where is my donation going? What impact is it having? These are legitimate questions for a supporter of any nonprofit organization. Most charities look to answer these questions through newsletter updates, case studies and ‘gift shop’-style donation asks. With Salesforce Marketing Cloud we can take… Read More

Spring ‘23 preview orgs are live, so it’s time for a preview party! The exciting period of time when changes are available in preview orgs (note that this link will not work until preview org sign-ups are live on December 16) is about to kick… Read More