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action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /www/eksidoio_182/public/wp-includes/functions.php on line 6121The Trailhead team has been busy releasing new certifications and making improvements already this year. The latest Trailhead enhancement is a brand new Trailhead login + signup experience, launched a couple of weeks ago. You may have noticed that now when accessing trailhead you are… Read More
The post Time For Your Trailhead Spring Clean? Trailhead Login & Account Merge appeared first on Salesforce Ben.
Cloud computing is an industry that is vast and constantly evolving, with breakthrough technologies and application developments improving and growing at a rapid pace. Salesforce, a well-known manufacturer of customer relationship management (CRM) software and a suite of other sales products and applications, has been… Read More
The post How Can a Salesforce Certification Accelerate Your Career? appeared first on Salesforce Ben.
Quip, the document collaboration platform owned by Salesforce, recently announced a deeper integration into the Salesforce core Sales Cloud and Service Cloud products. No doubt that this is an exciting news, as the move to root Quip into Salesforce could be considered overdue. Since the… Read More
The post What Does Quip Do? Deeper Integration With Salesforce Sales and Service Cloud appeared first on Salesforce Ben.
Service Cloud is being bolstered yet again to further ingrain Einstein AI capabilities into the product – a next generation of Service Cloud Einstein, if you like. Salesforce have the figures to prove their move: the Salesforce “State of Service” report surveyed over 1,900 industry… Read More
The post Einstein for Service: 4 New Salesforce Einstein Features for Service Cloud appeared first on Salesforce Ben.
In 2013 Salesforce acquired a company called Edgespring, which was the start of the Analytics Cloud. A year later at Dreamforce we came to know Edgespring as Wave Analytics, and that later changed name to what is now Salesforce Einstein Analytics. Needless to say that… Read More
The post 2019 Update: How Wave Evolved Into Salesforce Einstein Analytics appeared first on Salesforce Ben.
If you’re on the fence about using myTrailhead for your salesforce reps, consider this your sign. We say go for it! Salesforce Trailhead is an innovative gamified online learning platform for “skilling up” your Salesforce reps or even for training individually for a future thriving… Read More
The post 5 Great Ways To Use myTrailhead in your Organisation appeared first on Salesforce Ben.
There are two types of Salesforce developers. The first type is the Most Valuable Developer or MVD for short. They are trailblazers obsessed with coding and are up-to-date on the coolest development strategies that help build intelligent CRM tools. MVD’s enjoy operating in the universe… Read More
The post 5 Best Practices to be a Most Valuable Salesforce Developer (MVD) appeared first on Salesforce Ben.
Salesforce Admins break the mold, coming from a great spectrum of backgrounds. It’s understandable that many outsiders hesitate about a career change to a Salesforce-related role – after all, it is a ‘techie’ role. The stereotyping of tech roles continues because the technology industry can… Read More
The post How to make a Career Change into Salesforce and Juggle Big Life Events appeared first on Salesforce Ben.
It’s no secret that without the proper oversight, process, documentation or expertise, a Salesforce Org can quickly spiral out of control. A lot of the projects I have worked on in the past have been clean-up or optimisation projects that require us to sync Salesforce… Read More
The post Free Salesforce Book – 3 Steps to a Cleaner Org appeared first on Salesforce Ben.
Today’s consumers demand exemplary customer experience (CX). After all, 73% of U.S. consumers say that customer experience is a very important factor when making a purchasing decision. And while companies have begun to recognize that it’s important to treat customers well, many continue to fall… Read More
The post Why GetFeedback is the Best CX Solution for Salesforce appeared first on Salesforce Ben.