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Salesforce - CX Demo - Page 130
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Category: Salesforce

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Salesforce Acquires Vlocity for $1.33B

Salesforce gave us a barrage of news yesterday evening. Alongside the quarterly earnings, Salesforce also announced that Keith Block was stepping down from his position as Co-CEO, leaving Marc Benioff to hold the fort as sole CEO. But in more exciting news, they also announced… Read More

The post Salesforce Acquires Vlocity for $1.33B appeared first on Salesforce Ben.

SalesforceBen.com Reaches 1000 Blog Posts!

As SalesforceBen.com crosses it’s 1000th post, it’s been a great experience to reflect back on the past 6 years at everything the blog has achieved. I am personally so thankful to the Salesforce ecosystem, our readers, our guest posters, partners and sponsors for providing an… Read More

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Guide to Using Salesforce Dynamic Picklists in Your Web Forms

As a Salesforce user, you’ve likely already built or at least heard of Salesforce picklists. In case you’re unfamiliar, a Salesforce picklist is an expandable menu made up of a field and a value set. Picklists give users a set of predefined options to choose… Read More

The post Guide to Using Salesforce Dynamic Picklists in Your Web Forms appeared first on Salesforce Ben.

How to Become a Salesforce Lightning Champion

We all know that Salesforce Lightning is now the default user experience following the Winter ’20 release – so, it’s time to considering becoming a Lightning Champion! ‘Lightning Champions’ is a peer-to-peer program that empowers Trailblazers to share their expertise in rolling out  Salesforce Lightning… Read More

The post How to Become a Salesforce Lightning Champion appeared first on Salesforce Ben.

How to Monitor User Activity in Salesforce

Before you can protect your data, you have to know where the data is and who can access it. Salesforce often host an organization’s most sensitive data, and monitoring who can access that information is vital for safeguarding it. This is where user activity monitoring… Read More

The post How to Monitor User Activity in Salesforce appeared first on Salesforce Ben.

Salesforce Einstein and Artificial Intelligence Trends for 2020

Thinking back to Dreamforce ‘19, artificial intelligence (AI) took center stage. From new feature launches, to discussions about how to create more ethical models, Salesforce leaders made it clear that AI is at the heart of its innovation plans for the next decade. Here’s what… Read More

The post Salesforce Einstein and Artificial Intelligence Trends for 2020 appeared first on Salesforce Ben.

What’s Next for Salesforce in 2020? Insights From MVPs & Experts

Over 170,000 attendees from across the world descend on San Francisco for Dreamforce every year. The Salesforce-specific conference, which last took place in November 2019, was four days long and stacked with new product announcements, including Customer 360 Truth, Tableau, and Einstein Voice. Key members… Read More

The post What’s Next for Salesforce in 2020? Insights From MVPs & Experts appeared first on Salesforce Ben.

30+ Salesforce Events in 2020 – Europe

If Salesforce is a key part of your technology stack, you should consider attending Salesforce events in 2020. There is the right Salesforce event to fit anyone, regardless of your interests, location, industry, or company size. The events featured in this list cover a wide… Read More

The post 30+ Salesforce Events in 2020 – Europe appeared first on Salesforce Ben.

3 Tips to Maximize In-App Guidance for Salesforce Lightning

One of my favorite new features is the In-App Guidance for Lightning Experience, included in Salesforce’s Winter 20 release. As both a budget-holder and technical architect, I’m always on the lookout for potential risks. Poor user adoption is one of the primary causes of IT… Read More

The post 3 Tips to Maximize In-App Guidance for Salesforce Lightning appeared first on Salesforce Ben.

How to Set up Push Notifications for Salesforce Opportunities

Salesforce added a cool feature called ‘custom notification’ to the Process Builder in the Summer ‘19 release. Custom notifications allow you to send important information in real-time, so your users don’t miss record changes and updates, available for the Salesforce Lightning Experience and the Salesforce… Read More

The post How to Set up Push Notifications for Salesforce Opportunities appeared first on Salesforce Ben.