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Salesforce - CX Demo - Page 13
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Category: Salesforce

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How to Perform Automated Integration Testing in Salesforce

The customization and integration capabilities of Salesforce make it well-suited to meet dynamic enterprise needs. While these help to improve processes and functionalities, deploying them without adequate and extensive testing can lead to UI errors and slow delivery cycles. This article will shed light on… Read More

[Webinar] Salesforce Backup, Archiving, Sandbox Seeding – Which Strategy Is Right for You?

Your Salesforce data has a lifecycle. It’s created, stored, shared, and eventually archived. However, there are challenges that an admin will inevitably face; whether your data doesn’t play well with integrations, it’s cumbersome to move, or it causes you to exceed your storage limits, there… Read More

New Salesforce Sales and Service Suites – Largest Feature Bundles Yet!

This week, Salesforce announced their plans to offer both a Sales Suite and a Service Suite, which bundle together more features from their product suite than ever before. The objective is twofold. Firstly, it’s to “help any company unlock cost savings and create exceptional customer… Read More

Going Headless with Salesforce B2B Commerce Cloud

At this point, I’m sure most of us have had exposure to what “headless” means in the context of a commerce application, at the very least you’ve likely seen reference to it!  The intent of this article is to set the understanding of why you’d… Read More

Real Time Pardot (Account Engagement) Automation Rules Retired – What’s Next?

Run automation rules in real time are scheduled for retirement in all Pardot (Account Engagement) editions in June 2023. This was announced as part of the Spring ‘23 release. Automation rules have been serving as the ‘go to’ automation in Pardot (Account Engagement) for a… Read More

Salesforce Delivers Strong Q4 Results – But What Does the Future Hold?

For the past two quarters, Salesforce has been one of the most talked about companies on Wall Street. Whilst the vast majority of large tech firms are having a tough couple of quarters, Salesforce in particular has been in the spotlight. After disappointing Q3 results… Read More

8 Tips for Speaking at Salesforce Community Events

Speaking at Salesforce events is one of the most effective ways to boost your personal brand. Not only is building a personal brand beneficial for your career, it’s also highly rewarding to ‘gift’ your knowledge and insight to others in the community.  The Salesforce community… Read More

19 Tips to Optimize Your Salesforce UI for Improved Adoption

Salesforce is a powerful CRM tool, but only if it’s adequately adopted and used by your team. Optimizing your user interface (UI) for your sales reps is one of the best ways to ensure good adoption.  This blog post will teach you the fundamentals you… Read More

Top 30+ Salesforce Marketing Blogs 2023

If you’re looking for advice on how to use Salesforce Marketing Cloud or Pardot (Account Engagement), the best course of action is often to search the web and read independent blogs. The Salesforce marketing community is thriving, and so many are willing to share their… Read More

5 Tips Every Salesforce Admin Needs in 2023

With every release, Salesforce rolls out yet more incredible features and enhancements. As a Salesforce Administrator, it’s your responsibility to stay up to date on these key changes and continuously aim to review and enhance your Salesforce org. It’s not all about you though! There… Read More