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Salesforce - CX Demo - Page 122
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Category: Salesforce

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Superstar Solo Admin vs Awesome Admin Team: Which Is Right for You?

The Salesforce market is booming and there are jobs aplenty for Salesforce Administrators, but should you work alone as a Solo Admin or as part of an Awesome Admin Team? There are many factors that can influence which role suits you best, from your personality… Read More

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4 Best Resources to Use to Learn the (Real) Basics of Apex

Contributor:  Robert Lange Robert Lange began his Salesforce journey when he started using Salesforce as a CRM program for his construction company. Rob holds 5 Salesforce certifications. Currently, he is working as a Salesforce Developer at GetForce. He is also works as a volunteer for… Read More

The post 4 Best Resources to Use to Learn the (Real) Basics of Apex appeared first on Salesforce Ben.

What Is Work.Com? New COVID Response Products for Salesforce

Work.com is a whole new Salesforce offering – comprising of applications, resources and content – that have all been created and bought together with tremendous speed and agility by the Salesforce product development teams. Work.com will be available to purchase on June 1st 2020. Salesforce… Read More

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Introduction to Salesforce Lightning Knowledge

Salesforce Knowledge gives you the ability to build out a comprehensive Knowledge Base (KB) inside of Salesforce to service your internal agents, partners and customers. A Knowledge Base is simply a collection of articles with relevant information about your products and services, to encourage a… Read More

The post Introduction to Salesforce Lightning Knowledge appeared first on Salesforce Ben.

Guide to the Salesforce Optimizer App [Updated 2020]

The Salesforce Optimizer Report is a secret weapon, giving Admins an insight into the performance and general health of their Org. Salesforce Optimizer evaluates your Salesforce instance to determine how your company uses Salesforce features, then generates concrete recommendations for how you can optimize feature… Read More

The post Guide to the Salesforce Optimizer App [Updated 2020] appeared first on Salesforce Ben.

Overcoming Coronavirus Business Challenges with Salesforce: Guide & Tips

Businesses have been thrust into a new world, and for the Salesforce community, this means sudden changes to how you work on a day-to-day basis, as well as changes to how Salesforce customers are looking to harness the technology. Remote working alone has introduced so… Read More

The post Overcoming Coronavirus Business Challenges with Salesforce: Guide & Tips appeared first on Salesforce Ben.

5 Reasons to Choose Financial Services Cloud vs. Sales Cloud

Financial Services Cloud (FSC) is the most suited Salesforce Cloud product for the Financial Services industry. FSC is a relatively new offering by Salesforce and was launched in August 2015. It is a managed package that enhances and extends the functionality of Sales Cloud and… Read More

The post 5 Reasons to Choose Financial Services Cloud vs. Sales Cloud appeared first on Salesforce Ben.

How to Create Salesforce Custom Report Types: 3 Popular Examples

Reporting is arguably the most powerful feature in Salesforce, providing a clear picture of what is happening within the business. There are two types of reports in Salesforce: Standard reports and Custom report types. Salesforce provides us with a huge collection of standard report types… Read More

The post How to Create Salesforce Custom Report Types: 3 Popular Examples appeared first on Salesforce Ben.

Salesforce & Simplus: Building an Amazing Culture Remotely [WEBINAR]

How do you bring together 600 employees working remotely on four continents, representing 17 nationalities, and speaking 20 languages under one corporate umbrella? You start with work culture. Do your employees know why the company exists? Do they understand the role they play in its… Read More

The post Salesforce & Simplus: Building an Amazing Culture Remotely [WEBINAR] appeared first on Salesforce Ben.

What is Salesforce Military? How Everyone Can Get Involved

Salesforce Military (formally Vetforce) is a way to support our armed forces, serving, veterans and spouses looking to kickstart a career in Salesforce. The armed forces of our nations never stopped giving to us, therefore Salesforce never stops giving to them. This initiative is one… Read More

The post What is Salesforce Military? How Everyone Can Get Involved appeared first on Salesforce Ben.