Category: Salesforce

Point and click isn’t always the quickest way to perform some Salesforce Admin tasks, especially when you need to do something quickly, repeatedly, and at scale. Which is why we need to borrow some Developer tools to be an awesome Admin, such as SFDX (a… Read More
The post VSCode for Salesforce Admins: A Deeper Dive appeared first on Salesforce Ben.

This blog post is for people who want to migrate their CRM Data from NetSuite to Salesforce. While NetSuite’s Accounting and ERP products are considered best-of-breed by many, NetSuite’s CRM product doesn’t have that same reputation. We talk to companies who are using NetSuite for… Read More
The post Migrating Data From Netsuite to Salesforce – What You Need to Know appeared first on Salesforce Ben.

Salesforce committed to ensuring equality and equal rights not only amongst their internal culture, but also everywhere they get involved. Gender equality has been a priority for Salesforce CEO, Marc Benioff, since 2012 but as we will see, even good intentions aren’t always enough to… Read More
The post Salesforce Research Breakthrough Confronts Gender Biases in AI Data Models appeared first on Salesforce Ben.

What’s the best thing about working with Salesforce? Is it the platform’s near-infinite customization capabilities? The constant innovation that comes from its triannual updates? Or maybe the fact that you don’t have to be a developer to build awesome solutions with its low-code tools? We… Read More
The post Advice From the Experts: Salesforce Best Practices From Influencers and MVPs appeared first on Salesforce Ben.

When asked what Einstein Vision is about, people tend to mix ‘learning with cat pictures’ with ‘AI’ and ‘cool apps to modify pictures’. While Einstein Vision is indeed fun and about ‘recognising images’ it goes much further than playing around with pictures. Thanks to the… Read More
The post Getting Started With Salesforce Einstein Vision appeared first on Salesforce Ben.

Considering the freelance work-life but don’t know where to start? This mini-series will show you how to run a Salesforce freelance business, digging into real world discussions of how to start and thrive as a Salesforce freelancer. This episode features Susan Baier – founder and… Read More
The post Salesforce Freelancing: Define Your Ideal Clients (Ep. 2) appeared first on Salesforce Ben.

Support tickets can sometimes feel like laundry — you have to take care of them constantly and if you get behind then it’s painful to catch up. If your team is managing high case volume, it’s hard for them to prioritize work and meet SLAs.… Read More
The post Complete Guide to Salesforce Entitlements and Milestones in Service Cloud appeared first on Salesforce Ben.

Recurring business with existing customers is a key source of revenue for some organizations who will establish contracts with clients that repeat after a certain period of time. Each time the revenue is due, the sale needs to be tracked through the pipeline so that… Read More
The post Process Builder Showcase: Launch Renewal Opportunities in Salesforce appeared first on Salesforce Ben.

TrailheaDX is an annual Salesforce event aimed at Admins, Developers, Consultants & Architects – or anyone who is actively building on the Salesforce platform! The event content covers new features, products updates, and roadmap information – a Salesforce Trailblazer’s dream! This chapter of TrailheaDX was… Read More
The post TrailheaDX 2020 Round-Up: Announcements, Session Summaries and More! appeared first on Salesforce Ben.

Why Get Salesforce Certified? Certifications are an investment of time and money, so it’s a question worth asking! In this webinar, I talked about why you should get Salesforce certified, backed up by some of the benefits that I’ve experienced. Being 6x certified, I believe… Read More
The post Why Get Salesforce Certified? How Certifications Benefit Your Career appeared first on Salesforce Ben.