Category: Salesforce

Salesforce has announced a significant expansion of Work.com with an aim to help businesses create safe in-person experiences for their customers and employees as they continue to reopen, and hopefully, thrive. In a nutshell, Salesforce will be bringing to the platform: New employee workspace and… Read More
The post New Work.com Solutions: Employee Workspace, Queue Management, Broadcast Messaging, and more! appeared first on Salesforce Ben.

The Winter ‘21 release has arrived – what’s new for Salesforce developers? It can be difficult to comprehend the amount of work Salesforce puts into each release. Three times a year, every year, our ecosystem evolves to provide us with new tools, and sometimes new… Read More
The post Salesforce Winter ’21 Highlights for Developers appeared first on Salesforce Ben.

Salesforce has proven itself as a reliable CRM platform, yet there are situations where something could go wrong with your data or metadata. What are the common causes of Salesforce data loss? What data loss is Salesforce responsible for, and when is it your responsibility?… Read More
The post Who Is Responsible for Salesforce Data Loss, and When? appeared first on Salesforce Ben.

The Solution Architect role has been on the rise in line with the demand for skilled professionals that can look at the wider picture (multi-cloud) when approaching a Salesforce project. The Salesforce Solution Architect learning journeys are exceptional – made for architects, by architects, with… Read More
The post How Do I Become a Salesforce Solution Architect? Take the First Steps! appeared first on Salesforce Ben.

How can you measure CRM data quality? What are the ‘go-to’ ways to prevent poor data quality, and fix the issues once they appear? If you are like most people, you would have struggled to answer these open-ended questions. ‘Data quality’ cannot be captured into… Read More
The post The State of CRM Data in 2020: Our Highlights from 300+ Organizations appeared first on Salesforce Ben.

Salesforce is releasing more certifications than ever before, and if you’re like most Trailblazers, you just have an urge to “Gotta Catch ‘Em All”! Here’s a map for where you can take your Salesforce career, showing the recommended experience and certifications you will need to… Read More
The post Salesforce Certification Pathways 2020 [Infographic] appeared first on Salesforce Ben.

Entry-level 1-2 years None 200 Table of Contents Certification Introduction The JavaScript Developer I exam is intended for individuals who have the knowledge, skills, and experience developing front-end and/or back-end JavaScript applications for the web stack. These skills can be applied to any framework and… Read More
The post JavaScript Developer I Certification Guide & Tips appeared first on Salesforce Ben.

If you need to cover a need in your organization, whether that’s for users, administrators, or clients, the AppExchange is undoubtedly one of the first places you should look. Not only it will give you ideas, but it will also show you how the Salesforce… Read More
The post How to Choose an Appexchange Tool: Browse the Marketplace the Right Way appeared first on Salesforce Ben.

Many of you would have heard about the management book ‘The 7 Habits of Highly Effective People’? Although Stephen Covey’s bestseller is over 30 years old, the principles are still valid. Which made me wonder: ‘what if we replace ‘people’ with ‘Salesforce Admins’?’ Would the… Read More
The post The 7 Habits of Highly Effective Admins appeared first on Salesforce Ben.

Every time the Salesforce release notes are published, I get straight to reading them because I know that there will be updates to Salesforce Flows. The Winter ’21 release has new improvements – and plenty of them to shout about! Here is the summary of… Read More
The post 10 New Salesforce Flow Features to Shout About in Winter ’21 appeared first on Salesforce Ben.