Category: Salesforce

All about Salesforce that you ever wanted to know

  • Becoming a Salesforce Certified Technical Architect – Thoughts From 9 CTAs

    CTA – three magical letters many in the Salesforce industry aspire to. Becoming a Salesforce Certified Technical Architect is a major milestone of a long journey for many Salesforce professionals; however, becoming a Salesforce Certified Technical Architect can seem an illusional goal. So far, only… Read More

  • What The Data Says About Salesforce and Messaging (Slack + MS Teams)

    CRMs and messaging tools are a match made in heaven. Right? They must be if recent news is any indication. So now the $28 billion acquisition of Slack by Salesforce has left many wondering…what’s next? And it’s not just Salesforce people are questioning. Microsoft invested… Read More

  • 10 Best Salesforce Integrations For SMBs

    In this competitive world of customer acquisition, it’s vital to use a reliable CRM that helps you automate multiple business processes. Salesforce is used by some of the biggest companies in the world, as well as small and medium-sized businesses. However, you should be aware… Read More

  • New & Upcoming Salesforce Certifications for 2021

    If you want to judge how fast the Salesforce Ecosystem is growing, look no further than their certification program. With all of the new products being released, as well as Salesforce snapping up new companies, there are over 35+ certifications to choose from. Each focusing… Read More

  • 5 Salesforce Telephony Features to Wow Your Users

    There are a handful of elements that can be a serious gamechanger to Salesforce implementations – one of these is integrating your telephony system into Salesforce. This relatively simple idea produces some amazing results that supercharge your user productivity. I recently received a few licenses… Read More

  • Ultimate Guide to Salesforce Backup Solutions

    Backing up your data is best practice when it comes to any IT system. Ensuring that in the event of disaster, human error, or potentially a data breach, you can resume working and get back online as soon as possible. In the world of Salesforce,… Read More

  • An Admin’s Guide to Salesforce MuleSoft Composer + Free Training

    MuleSoft Composer moved into general availability on March 15th 2021. The team at Salesforce Ben were keen to learn more about this powerful new tool so we were delighted to have a conversation with Liam Doyle, Senior Vice President Product Management, MuleSoft at Salesforce, diving… Read More

  • Top Apps for Salesforce Consultants: Our 30+ Picks for 2021

    Salesforce Consultants have a variety of responsibilities to manage in their role. While organisation is a key trait to what makes a good Salesforce consultant, you should look to improve your productivity, client communication, and Salesforce project deliveries with the help of apps. Having worked… Read More

  • What is the Difference Between Sales Cloud and Service Cloud?

    You may be exploring Salesforce for your business or trying to brush up on your technical knowledge for a job interview or a certification exam. Regardless, it’s good to understand the differences between Salesforce’s two main clouds — Sales Cloud and Service Cloud. As a… Read More

  • Ultimate Guide to Getting a Salesforce Job

    There is no doubt that the Salesforce economy is booming. From 2019 to 2024, IDC predicts that 4.2 million new jobs will be created in the Salesforce ecosystem. This means there is a huge opportunity to start a brand new career in one of the… Read More