Category: Marketing Automation

All about Marketing Automation that you ever wanted to know

  • How to Add HTML Embed Codes to Your Website [Quick Tip]

    If you want to curate others’ content from social media or just make your own visual social media content work harder for your overall content strategy, you need to know how to embed HTML code onto your blog or website.
    But wait a second … before we get into the nitty-gritty of this tip, what the heck does “embed” mean? And what is HTML? If you don’t know how to code at all, no worries — embedding external content is extremely easy. Let’s take a second to break down the basics.
    What does embed mean?
    Embed means to integrate external content into another website or page. You embed something when you place a block of code — called an embed code — into the HTML editor of another website. When you hit ‘Save’ or ‘Publish,’ the media then renders on the published page.
    Embedded content is referenced with HTML. HTML is one of the most basic languages used on the web to design and lay out web pages.
    You often see this code when you’re in the “back end” of your blog post. There’s where you’ll add your embed code.
    Most social and multimedia websites have an option to generate an embed code right in each individual post. Here’s an example of an embed code for a HubSpot YouTube video:

    And here’s the embedded result.

    Want to do the same thing on your blog posts and pages? Let’s go over how you can generate an embed code for the top social sites.
    Below, we cover these steps in more detail for each platform. In general, you’ll want to:

    Generate the embed code.
    Access your content management system and paste the embed code in your HTML viewer.
    Finished! You have embedded content into your website or blog.

    Let’s dive into each step.
    1. Generate the embed code.
    Before embedding external content, you must first generate an embed code for the post or page you want to embed on your website.
    We’ll go over how you can do that on most of the major social and content networks.
    Embed a Facebook Post
    To embed a Facebook post, do the following:

    Navigate to Facebook on your desktop browser and go to the post that you’d like to embed.
    Click on the three dots on the upper right-hand corner of the post.
    On the drop-down menu, click Embed.

    A pop-up will appear, where you have the option to include the full post and access advanced settings. For beginners, we recommend leaving the options as they are and simply clicking Copy Code.

    Finished! You’ve got your embed code.

    Embed an Instagram Post
    Want to embed an Instagram post? The process is similar to Facebook’s. Note that you can only embed posts from the desktop version and not the mobile app.

    Click the three dots in the upper right-hand corner of the post.
    A popup will come up with several options. Click Embed, the second-to-last option.

    A pop-up will come up with your embed code. You have the option of including or excluding the caption.
    After you’ve finished customizing your options, click Copy Embed Code.

    Complete! You’ve got your Instagram embed code.

    Embed a YouTube Video
    YouTube videos can take your blog posts to the next level, and the best part is that you can embed its wealth of content on your blog posts for free.
    To do so, take the following steps:

    Navigate to the video that you’d like to embed on your website.
    Under the video, next to where the likes are located, click Share.

    A pop-up will come up with several options, including sharing the post to other social networks. Click Embed.

    YouTube will create an embed code, which you can customize. You can start the video at a certain point or hide the player controls.
    After choosing your options, click Copy on the lower right-hand corner of the pop-up.

    Complete! Your YouTube video is ready to get embedded.

    Embed a Tweet
    If you embed a Tweet on your website pages or blog, you can generate engagement for your Twitter profile without relying on your Twitter followers. Website visitors can engage with your Twitter content, too.
    To embed a Twitter post, do the following:

    On a desktop browser, navigate to the post that you’d like to embed.
    Click on the three dots on the upper right-hand corner of the post.
    A drop-down menu will appear. Click Embed Tweet.

    Twitter will take you to an external page on publish.twitter.com, where you can then further customize the look of the Tweet before embedding it on your site. For instance, you can set it to dark mode and change the display language of the Tweet.

    Once you’ve customized it, click Update.

    Click Copy Code.

    Finished! The Tweet is ready to embed on your site.

    There’s another way to generate an embed code for Twitter. Go to publish.twitter.com and insert the URL of the post that you’d like to embed. Twitter will then generate the embed code, and you can customize it using the same process as the last method.
    Embed a Pinterest Post
    Embedding a Pinterest post can lead website users back to your Pinterest profile and help you grow your Pinterest following. To get started, do the following:

    Navigate to the Pinterest post you’d like to embed.
    Click on the three dots right next to the image (or under the image, if you’re using the mobile website).
    On the drop-down menu, click Get Pin embed code.

    A pop-up will appear with the embed code. You have the option of creating a small, medium, large, or extra-large embedded pin.

    Once you customize the size, highlight the code and click Command + C or CTRL + C.
    Finished! Your Pin is ready to get embedded.

    Embed a SlideShare Presentation
    While SlideShare presentations are not as popular these days, they can still be a handy multimedia tool for spicing up blog posts and pages. Here’s how to embed a SlideShare presentation:

    Go to the SlideShare presentation you’d like to embed.
    Click Share under the presentation.
    In the same window where the presentation appears, you’ll see the option to share it via social channels. The embed code will be underneath that.

    Choose the size of the embed window and which slide you’d like the presentation to start on.
    Highlight the embed code and click Command + C or CTRL + C.
    Ready! You can now embed the SlideShare presentation in a web page or post.

    Embed an External Webpage
    Don’t want to embed a social post but rather a web page? You can embed an external web page using the iframe HTML tag.
    All embed codes, including the ones for social sites, use iframe tags. This is what they look like:

    You can use these same tags to embed an external webpage. Here’s how:

    Navigate to the webpage you’d like to embed into your site.
    Open up the notepad app on your computer. Paste the following code into it:

    Return to the webpage and copy the URL.
    Paste the entire URL where it says url in your iframe code. Don’t forget to include https:// at the beginning of your URL and to place the link inside the quote marks. Here’s what your code should look like:

    Change the width and height of the frame if desired.

    Copy the entire line of code. After, the webpage is ready to get embedded on your website.

    2. Access your content management system and paste the embed code in your HTML viewer.
    Although every CMS is different, you can probably find the HTML viewer with similar steps. We’ll go over how you can do it in CMS Hub and WordPress.
    CMS Hub
    In CMS Hub, you actually don’t need to add your embed content using the HTML editor (although you have the option to). Here’s how:

    In your HubSpot dashboard, navigate to Marketing > Website > Blog. If you’re planning to add the code to a website page, navigate to Marketing > Website > Website Pages.

    Find the post or page that you’d like to add the embed code to. Hover over it, then click Edit.

    Click into the module where you’d like to add the embed code. An options bar will appear near the top of the screen. In the right-hand side, click Insert.
    Choose Embed from the drop-down menu.

    A pop-up will appear. Paste the iframe code into the text bar.

    Click Insert.
    Finished! You can edit the width and height of the embed content to customize it further.

    To access the HTML editor, complete steps 1-3 above. On the top options bar, click Advanced > Source Code. You can then paste your embed code manually. Note that the end result is the same.
    WordPress
    To paste an embed code into your WordPress website, use the following steps:

    Access your admin area and go to either Pages or Posts.
    Click the title of the post that you want to add the embed code to. This action will take you to the post editor.
    Click the Text tab on the upper right-hand corner of the text editor.

    Paste your embed code where you want the module to appear.

    3. Finished! You have embedded content onto your website or blog.
    Once you reload the page, your embedded social post will appear.
    Add Embedded Content to Increase User Engagement
    By embedding external content on your pages and posts, you can increase engagement on your website and get your site visitors to interact with the content you post on social media. The best part is that it’s easy to do — simply generate the embed code, paste it into your HTML editor, and watch your user engagement grow.
    Editor’s note: This post was originally published in September 2013 and has been updated for comprehensiveness.

  • Conversion Rate Optimization (CRO): 8 Ways To Get Started

    Today, most marketing teams are focused on driving traffic toward websites in hopes that this traffic then converts into qualified leads for sale reps to close. But that’s only half the battle.
    Getting more out of existing traffic and leads (versus entirely new traffic) can propel companies toward long-term, sustainable growth. That’s where conversion rate optimization (CRO) comes in. In this guide, you’ll learn about the power of CRO, why your business should focus on improving your conversion rate, and how to get get started.

    What is a conversion rate?
    A conversion rate is the percentage of visitors who complete a desired action, like completing a web form, signing up for a service, or purchasing a product.
    A high conversion rate means your website is well-designed, formatted effectively, and appealing to your target audience. A low conversion rate could be the result of a variety of factors related to either website performance or design. Slow load times, a broken form, or copy that doesn’t convey the value of the offer are common reasons for a poor conversion rate. 
    What is a good conversion rate?
    A “good” conversion rate depends on your industry, niche, goals, traffic channel, and audience demographics, among other factors. For example, the average conversion rate of ecommerce sites globally was 2.17% in the third quarter of 2020, which was down from 2.37% the previous year. The ecommerce conversion rate in the US was higher, however, at 2.57%.
    The average not only differs by year and by country — it also differs by niche. For example, the average conversion rate of ecommerce sites in the food and beverage sector is 5.5% whereas the average in the haircare sector is 3.5%. 
    If your conversion rate is lower than you’d like — maybe it’s below average in your industry, or lower than your top competitors, or simply underperforming against your own goals — then it’s time to optimize. 
    What is CRO?
    Conversion rate optimization, or CRO, is the process of enhancing your website and content to boost conversions. 
    The process of optimizing for conversions allows you to boost your number of highly-qualified leads, increase revenue, lower acquisition costs, obtain greater value from your current leads and customers, and, simply, grow better.
    Conversions can happen all over your website: on your homepage, pricing page, blog, landing pages, and more. To maximize the potential of converting website visitors into paying customers, you should optimize each location. 
    Before we take a look at the benefits of CRO, let’s walk through how to calculate your site’s conversion rate. That way, you’ll have a better understanding of how much time and resources to invest in a CRO strategy. 
    How to Calculate Conversion Rate 
    Conversion rate is calculated by dividing the number of conversions by the number of visitors and multiplying that number by 100 to get a percentage.

    As long as you know how you’re defining a conversion, then calculating your conversion rate is easy. You just plug in two values and multiply by 100. 
    Let’s say you’re defining a conversion as a newsletter opt-in, and you have an opt-in form on every single page of your website. In that case, you’d divide the total number of newsletter form submissions by the total number of website visitors and multiply it by 100. So if you had 500 submissions and 20,000 visitors last quarter, then your conversion rate would be 2.5%. 
    You can repeat this process for every conversion opportunity on your site. Just make sure to only count the number of visitors on the webpages where the offer is listed. For example, if you want to calculate the conversion rate of your ebook offer, then you’d divide the total number of downloads by the number of people who visited webpages where the ebook offer is listed. 
    Alternatively, you can calculate your website’s overall conversion rate by dividing the total number of conversions for every conversion opportunity on your site by the total number of visitors on your site.

    How Websites Benefit From CRO
    Here are four areas of your website that have the potential to largely benefit from conversion rate optimization.
    1. Homepage
    Homepages are prime candidates for CRO. In addition to making a first impression on visitors, the homepage is also an opportunity to retain those visitors and guide them further into your website.
    You can do this by emphasizing links to product information, offering a free signup button, or even incorporating a chatbot that solicits questions from visitors at any point during their browsing experience.
    2. Pricing Page
    A website’s pricing page can be the make-or-break point for many website visitors. CRO can help a pricing page convert visitors into customers by modifying the pricing intervals (e.g. price-per-year vs. price-per-month), describing the product features associated with each price, including a phone number for visitors to call for a price quote, or adding a simple pop-up form. 
    Hotjar, for example, added a simple email opt-in popup form on its pricing page and got over 400 new leads in just three weeks.

    3. Blog
    A blog is a massive conversion opportunity for a website. In addition to publishing thoughtful and helpful content about your industry, a blog can use CRO to convert readers into leads.
    This process often includes adding calls-to-action (CTA) throughout an article or inviting readers to learn more about a topic by submitting their email address in exchange for an ebook or industry report.
    4. Landing Pages
    Since landing pages are inherently designed for people to take an action, it makes sense that they have the highest average conversion rate of all signup forms at 24%. An event landing page, for example, can be optimized with a video of last year’s event to encourage visitors to register this year. A landing page that’s offering a free resource can be optimized with preview content from that resource to encourage visitors to download it.
    Now that you know where you can optimize for conversions, you may be wondering how you know when your business is ready to start the process.

    When is CRO right for your business?
    The short answer: CRO is important for any business online. That’s because, no matter how established or large your company is, you want to convert your website visitors into qualified leads, customers, and brand advocates — and you want to do so in the most effective, impactful, and reliable way.
    With conversion rate optimization, you’ll get more out of your existing website traffic while ensuring you’re targeting qualified leads.
    Although this is a straightforward concept, setting a conversion goal isn’t as easy as saying, “This page converted 50 people this month, so we want to convert 100 people next month.”
    You don’t just want 50 more conversions from a webpage. Instead, you want 50 more conversions for every X amount of people who visit it. (This is your conversion rate — the percentage of people who convert on your website based on how many people have touched it).
    To provide a better understanding of where you stand at any point in time in regards to conversion rate, here are three commonly-used formulas your business can use to understand, analyze, and improve.

    CRO Calculation 1: Conversion Rate
    As we mentioned earlier, to calculate conversion rate, you must divide your number of conversions (or leads generated) by your number of visitors (or web traffic), and then multiply that number by 100 to get the percentage.
    Leads Generated ÷ Website Traffic x 100 = Conversion Rate %
    CRO Calculation 2: Number of Net New Customers
    To calculate your number of net new customers, you’ll want to divide your net revenue goal by your average sales price.
    New Revenue Goal ÷ Average Sales Price = Number of New Customers
    CRO Calculation 3: Lead Goal
    And lastly, to calculate your lead goal, take your number of new customers and divide it by your lead-to-customer close rate (which is your total number of leads divided by total number of customers) percentage.
    Number of New Customers ÷ Lead-to-Customer Close Rate % = Lead Goal
    Here’s an example of these formulas in action:
    If your website has 10,000 visitors per month that generate 100 leads — and subsequently, 10 customers each month — the website visitor-to-lead conversion rate would be 1%.
    What if you wanted to generate 20 customers each month?
    You could try to get 20,000 visitors to your website and hope that the quality of your traffic doesn’t decrease — although, that’s a risk you’ll likely want to avoid. Rather, you could obtain more leads from your existing traffic by optimizing your conversion rate. This is less risky and is more likely to produce better results for your bottom line.
    For instance, if you increase your conversion rate from 1% to 2%, you’d double your leads and your customers. The following table is proof of this — you can see the positive impact that results from increasing your website’s conversion rate:

    Company
    a
    B
    c

    Monthly Site Traffic
    10,000
    10,000
    10,000

    Conversion Rate
    1%
    2%
    3%

    Leads Generated
    100
    200
    300

    New Customers
    10
    20
    30

    Notice the drastic increases in number of leads generated and net new customers when you boost your conversion rate.
    Not only that, but it’s clear that generating more website traffic isn’t necessarily the right approach when trying to improve your conversion rate — in fact, this chart shows you that you can grow your business substantially without increasing traffic at all.
    Hard to believe? Think about this way: Pretend you were trying to fill up a leaky bucket. If you pour more water into the bucket, you won’t fix the root cause of the issue — instead, you’ll end up with a lot of water that’s wasted (not to mention, a bucket that will never fill up all the way).
    Are you ready to take the first steps toward CRO at your company? Review the strategies below and start experimenting.

    CRO Marketing Strategies to Try
    Here are some applicable conversion rate optimization marketing strategies to test and implement at your company.
    1. Create text-based CTAs within blog posts.
    While it’s considered a best practice to include CTAs in a blog post, they sometimes fail to entice visitors to take your desired course of action. Why?
    Banner blindness is a real phenomenon related to people becoming accustomed to ignoring banner-like information on websites. This lack of attention coupled with the fact site visitors don’t always read all the way to the bottom of a blog post (rather, they “snack” on content), means a different approach is required.
    That’s where the text-based CTA comes in handy. Here at HubSpot, we ran a test with text-based CTAs — a standalone line of text linked to a landing page and styled as an H3 or an H4 — to see if they would convert more traffic into leads than regular CTAs located at the bottom of a web page.
    In HubSpot’s limited test of 10 blog posts, regular end-of-post banner CTAs contributed an average of just 6% of leads that the blog posts generated, whereas up to 93% of a post’s leads came from the anchor-text CTA alone.
    2. Add lead flows on your blog.
    A lead flow is another conversion rate optimization element you can include on your site. Lead flows are high-converting pop-ups designed to attract attention and offer value.
    You can select from a slide-in box, drop-down banner, or pop-up box, depending on your offer. We experimented with the slide-in box on the HubSpot Blog back in 2016 and it achieved a 192% higher clickthrough rate and 27% more submissions than a regular CTA at the bottom of a blog post.
    3. Run tests on your landing pages.
    Landing pages are an important part of the modern marketer’s toolkit and, as mentioned earlier, integral to conversion rate optimization.
    That’s because a landing page is where a website visitor becomes a lead or an existing lead engages more deeply with your brand. To optimize a landing page, run A/B tests to identify your best design and content features for audience members.
    For instance, with A/B testing you can quickly and easily test different versions of your website copy, content offers, images, form questions, and web pages to determine what your target audience and leads respond to best.
    Thanks to A/B testing, China Expat Health was able to increase their lead conversion rate by 79%. One of the most impactful changes was swapping out the headline “Health Insurance in China” for “Save Up to 32% on Your Health Insurance in China,” which immediately conveyed a value proposition to visitors. This proposition was then supported by customer testimonials.
    Get everything you need to start effectively A/B Testing your website today.
    4. Help leads to immediately become a marketing-qualified lead.
    Sometimes visitors want to get right down to business, skip parts of the typical buyer’s journey, and immediately speak with a sales rep (rather than be nurtured).
    There are specific actions you should encourage these high-intent visitors to complete so they can easily become marketing qualified leads (MQLs) — and they can take action through a combination of thoughtfully designed web pages, compelling and clear copy, and smart CTAs.
    For instance, at HubSpot, we discovered that visitors who sign up for product demos convert at higher rates than visitors who sign up for free product trials. So, we optimized our website and conversion paths for people booking demos or meetings with a sales rep.
    Admittedly, this depends on your product and sales process, but our best advice is to run a series of tests to find out what generates the most customers. Then, optimize for that process. The key here is to look for ways to remove friction from your sales process.
    5. Build workflows to enable your team.
    There are a number of automated workflows you can create to enable your team with the help of marketing automation software.
    For example, with marketing automation, it’s possible to send automatic emails with workflows. Then, leads can book meetings with reps in one click. Meanwhile, reps receive notifications when leads take high-intent actions such as view the pricing page on your website.
    Or, if you work in ecommerce, you can send an email to people who abandon their shopping cart as a reminder.  According to research from Moosend, abandoned cart emails can be very effective. They have a high open rate of 45%. Of the emails that are opened, 21% are clicked. Half of the people who clicked make a purchase.
    Here’s an example of an abandoned cart email by the Dollar Shave Club. 

    Image Source
    6. Add messages to high-converting web pages.
    Use live chat software to chat with your website visitors in real-time and offer support and guidance as needed. To increase conversions, add these messaging features to your high-performing web pages — such as your pricing and product pages — so leads get the information they want in real-time.
    You can also make your messaging and chat bots action-based. For example, if someone has spent more than a minute on the page, you may want to automatically offer to help and answer any questions they may have (again, a live chat tool, like HubSpot, makes this easy).
    7. Optimize high-performing blog posts.
    Again, publishing blog articles opens the door to a big opportunity for conversions. Even more so if you already have existing blog content on your site — in fact, at HubSpot, the majority of our monthly blog views and leads come from posts published over a month ago.
    To get started optimizing your blog content, identify your posts with the highest levels of web traffic but low conversion rates. (Possible causes of this issue may be related to SEO, the content offer you are promoting, or your CTA.)
    In one instance, we at HubSpot added an inbound press release template offer to a blog post about press releases — as a result, we saw conversions for that post increase by 240%.
    Additionally, look at your blog posts with high conversion rates. You want to drive more qualified website traffic to those posts and you can do so by optimizing the content for the search engine results page (SERP) or updating it as needed to ensure it’s fresh and relevant.
    8. Leverage retargeting to re-engage website visitors.
    It doesn’t matter what your key conversion metric is: The cold, hard truth is that most people on your website don’t take the action you want them to. By leveraging retargeting on Facebook and other platforms, you can re-engage people who left your website.
    Retargeting works by tracking visitors to your website and serving them online ads as they visit other sites around the web. This is particularly impactful when you retarget people who visited your highest-converting web pages.
    The normal inbound rules still apply here — you need well-crafted copy, engaging visuals, and a compelling offer for retargeting to work.
    Take United’s retargeting campaign for example. Using insights from previous ad campaigns, United focused on reaching people who had viewed their ads and were already considering booking a vacation. To this select audience, they promoted a 15-second video ending in a call-to-action.

    If viewers felt inspired enough to book their vacation, all they had to do was click on the CTA to be taken straight to the United website. This proved to be a huge success. In just one month, 52% of conversions attributed to YouTube were click-through conversions directly from the ad.
    (If you’re a HubSpot customer, take a look at how the AdRoll integration can improve your conversion efforts.)
    Now, let’s talk about how you can get started with CRO at your company.

    How to Get Started with Conversion Rate Optimization (CRO)
    Maybe you’re wondering, “Where do I start with CRO?”
    Enter: PIE framework. Before starting a CRO project, prioritize your efforts by ranking each element on Potential, Importance, and Ease.
    Use the PIE framework to answer the following questions for every strategy outlined in the previous section. Then, assign a score between one and 10 (one being the lowest and 10 being the highest) to each strategy.

    How much total improvement can this project offer?
    How valuable will this improvement be?
    How complicated or difficult will it be to implement this improvement?

    Once you’ve assigned a score for each strategy, add up the numbers and divide the total by three — this gives a score that shows what project will have the greatest impact. Then, work on the projects with the highest scores first.
    The PIE framework isn’t perfect, but it’s easy to understand, systematic, and offers a starting point for CRO collaboration and communication among colleagues.
    Frequently Asked Questions About CRO 
    We’ve covered a lot about conversion rate optimization, but not everything. If you still have questions, then check out the answers to some of the most frequently asked questions below. 
    What is the purpose of a conversion rate optimization?
    The purpose of conversion rate optimization (CRO) is to improve the likelihood of visitors taking a desired action on a webpage.
    What is a CRO strategy?
    A CRO strategy is designed to convert more of your visitors into paying customers. While each CRO strategy will vary company by company, the general steps will not. You have to identify key metrics and your target audience. Then you have to collect user feedback and other data to decide what you’re going to test. Finally, you’ll run A/B tests to improve different pages and parts of your site for conversion.
    What are CRO tools?
    CRO tools are designed to simplify or automate the process of optimizing your conversion rate. They might help with lead capture, research, analytics, mouse tracking and heat maps, feedback, or running experiments.
    What is a CRO test?
    A CRO test involves adding, re-arranging, and redesigning elements on your website in order to maximize your conversions. Different CRO tests might focus on optimizing the copy, design, or placement of your CTAs, or the length of your headlines, among other elements. 
    Begin Using CRO
    There are many “best practices” out there when it comes to CRO but, ultimately, you need to find out what your customers respond to, and what drives results for your business.
    Keep these three follow-up actions in mind when getting started with CRO today:

    Use the three formulas to start the CRO conversation.
    Experiment with CRO strategies to discover what works for your business.
    Leverage the PIE framework to help prioritize your strategy.

    Editor’s note: This post was originally published in January, 2019 and has been updated for comprehensiveness.

  • Power Up Salesforce Pardot with These AppExchange Apps

    This piece was originally published by AppExchange on Medium.
    Our community knows that AppExchange is all about doing more with Salesforce. Whether you’re looking for a solution with no code, low code, or lots of code, AppExchange is the most trusted enterprise cloud marketplace to accelerate your digital transformation journey.
    And one of the most powerful Salesforce platforms for marketers is Pardot, a B2B marketing automation solution that helps companies build and nurture relationships with prospects and customers. So we’re excited to announce that a Pardot collection is now available on AppExchange, featuring a growing selection of Salesforce Pardot apps from some of our most trusted partners. 
    For Prasanna Vijayakumar, Pardot’s senior director of product management, the beauty of AppExchange is its flexibility and scalability. 
    “In conversations with our customers, they talk about the sheer number of systems they touch every day. Salesforce research shows that the average enterprise has 900 different applications. And the martech space isn’t getting any smaller. Building native integrations for every solution just isn’t possible,” Prasanna explained. “So we want to make sure that we have the right set of hooks for our customers and partners to come in and design what they need to improve their workflows, get access to better data, and help them achieve their goals.”
    This new Pardot collection on AppExchange brings apps together in a central location and improves their discoverability. “We’re excited to see how the improved visibility extends their impact,” Prasanna said.
    The Pardot collection launches with essential solutions for everything from data privacy to account-based marketing (ABM). Take a look at the starting lineup and learn more about the value they bring.
    Email Digest for PardotCreated by Sercante
    This is the first of two Pardot apps coming from Sercante. Get an easy-to-read weekly summary of your activity in Pardot, and use the insights to plan system improvements or keep stakeholders informed.
    Vidyard – Video for SalesforceCreated by Vidyard
    Now you can easily add video to email marketing programs and landing pages inside of Pardot. Track every piece of individual viewer data right inside the contact record. Score leads, create dynamic lists, and build drip nurtures based on what they watch.
    TranscendCreated by Transcend
    This app automates privacy requests by connecting and managing data across different systems — helping teams comply with regulations like GDPR and CCPA and giving individuals more control over their data.
    6sense Sales IntelligenceCreated by 6sense
    Uncover which companies and contacts are in-market and ready to buy now based on data insights into the buyer’s research journey. Then, accurately predict what and when a company will buy through time-sensitive predictive modeling.
    Traction Complete Leads: Lead to Account Matching & RoutingCreated by Traction on Demand
    Get your leads to the right sales rep the first time with smart matching capabilities that handle complex situations, make any custom assignment flow possible, and drive more revenue growth with access to key metrics like lead response times and conversion rates at your fingertips.
    Automated Opportunity Contact RolesCreated by Sercante
    This is the second Pardot app from Sercante. Fill the gaps between Contacts and Opportunities to unleash native Salesforce Campaign Influence reporting and greater segmentation ability in Pardot. It’s a great option for marketing teams that need to show value and need more options for targeting contacts throughout the sales cycle.
    Terminus B2B Account-Based MarketingCreated by Terminus
    Orchestrate ABM campaigns to engage key decision-makers at best-fit accounts, and find the right decision-makers within target accounts to serve them ads across the web, mobile, video, and social channels.
    Demandbase ABMCreated by Demandbase, Inc.
    This app offers a seamless, integrated ABM experience, giving B2B marketing teams access to Demandbase’s AI-enabled account-level data and intent signals so they can get a full view of target accounts, build actionable segments, and launch engagement campaigns.
    Scan to Salesforce/Pardot – Business card scanner for iOS & AndroidCreated by Sansan, Inc.
    Store vital data to empower your organization’s marketing with a simple business card scanner. Scan up to four business cards at once, validate data, zap new Leads, Contacts, and Accounts to Salesforce, and trigger a Pardot campaign — all based on a scan.
    Send360 Direct Mail, Gifts & Kits for Customer 360 (formerly PrintSF)Created by PrintSF.com
    Make sending direct mail, gifts, and kits as easy as email with the most popular direct mail solution in AppExchange — no APIs to code or IT resources needed. You can also send and track in any Salesforce Cloud, journey, or flow.
    Vision-e – Scan business cards, Event badges to Salesforce, PardotCreated by Vision-e
    Scan any business card — once the image is in Salesforce and Pardot, users can easily add text and create a Contact or Lead on the Queue page. Get VCard files by email, text message, or AirDrop, then Share Contact to open in Vision-e Scan to process as a Lead or Contact.
    Opensense – Email Signatures/Branding/Campaigns/Disclaimers/Analytics & TrackingCreated by Opensense, Inc.
    This app offers a centralized, no-code way to manage the branding of all Salesforce and Pardot emails and email signatures. It also allows you to drive cross-sells and upsells with targeted signature campaigns and benefit from the most accurate email tracking and analytics.
    Looking to the future
    AppExchange presents great opportunities for Pardot customers to get creative about issues they want to solve. And when it comes to what’s possible, the sky’s the limit.
    “If you’re a Pardot customer, look to your existing partners in the ecosystem and have a conversation about what it would take to integrate them more directly into Pardot and Salesforce,” Prasanna said. “If you’re a technology partner, take this opportunity to plug yourself into the ecosystem. If you’re a development organization, talk to customers to explore new custom solutions, especially those with fewer technical resources on staff. Opportunity is everywhere.”
    The Pardot collection will grow over time with new apps and integrations. The first expansion is slated to coincide with Dreamforce 2021 — be sure to check back once Dreamforce is in full swing. 
    Want more Pardot? Join us at ParDreamin’
    You’re invited to the second virtual ParDreamin’ conference’, a community-driven conference dedicated to all things Pardot. Mark your calendar for Oct. 27-29 and reserve your spot today.

  • Managed marketing service provider – Group FiO

    Group FiO works with clients to augment their entire marketing process from concepts to execution, or on a specific campaign, service, or product. ​ Managed Marketing Services We are offering Managed Marketing Services (MMS) for two main reasons. Small and Mid-Sized Companies may not have the infrastructure or staff to adequately execute all the functions needed. Secondly, as larger companies continue to look at ways to cut headcount and look for ways to improve efficiencies and ROI, they turn to MMS. Know more: https://www.groupfio.com/managed-marketing-services/ (OR) Call : +1 8003469549 Mail: [sales@groupfio.com](mailto:sales@groupfio.com)
    submitted by /u/Bubbly-Cauliflower-8 [link] [comments]

  • What is a 301 Redirect, and When Should You Use One?

    I moved five times in the last year. And every single time I moved, I forgot to sign up to have my mail forwarded to my new address.
    Mail forwarding is an important step in any moving process, as it ensures you don’t lose any valuable information that’s sent to you.
    And the same can be said for your website: If you’re moving a website from one URL to another, you need to take the necessary steps to ensure your visitors get sent to the right place. In the world of tech, this is called a 301 redirect.
    Here, we’re going to discuss what a 301 redirect is and when you need to use one, as well as how to redirect a URL in HubSpot or WordPress. Additionally, we’ll explore the differences between a 301 and 302 redirect.

    301 is one of many possible HTTP status codes, some of which you’ve probably heard of (including 404 – Not Found, 403 – Forbidden and, 500 – Server Error). When you visit a web page and the server sends the page normally, the status code it attaches to that page is 200 – OK.
    You can think of a 301 redirect like a mail forwarder. Once you’ve moved a piece of content away from a specific URL, anyone who tries to visit it will receive a 404 – page not found message.

    To improve their user journey, you can ask the server to forward visits from the old URL to a new location — the new home of your piece of content — using a 301 redirect.

    Now, when you attempt to visit the old URL, the server will send back the 301 – Permanently Moved status code, and then move you on to the new location.
    This happens so quickly that you’re usually not aware of it, and will simply find yourself on the piece of content for which you’d searched. You might notice that the URL is different from the one you clicked on or typed in. Or you might have a browser extension such as Ayima Redirect Path which lets you know when you’ve been redirected.
    The other key role that a 301 redirect fulfills is with search engines. Having useful status codes that correctly signal where content has moved to allows search engines such as Google and Bing to keep their index up-to-date.
    Essentially, a 301 redirect will let search engines know: “Hey, you know that piece of content that users enjoyed clicking on from the SERPs? Well, it now lives over here, so take all that visibility you associated with this page, and transfer it over to this new URL.”
    This is why 301 redirects are important for SEO.
    Now that we’ve covered that, let’s dive into how you can do a 301 redirect for yourself. 
    How to Do a 301 Redirect In a CMS
    The actual process of implementing a 301 redirect varies from CMS to CMS and platform to platform. While we aren’t able to discuss the specifics of every CMS platform, we can take a close look at HubSpot and WordPress. Hopefully, these instructions should help you get started regardless of the CMS you use.
    How to Redirect a URL in HubSpot
    HubSpot makes it simple to add 301 permanent redirects inside the tool. To set up a redirect in HubSpot:
    1. Click Settings (the cog in the top right corner).
    2. In the left sidebar menu, navigate to Website > Domains and URLs.

    3. Click the URL Redirects tab, then click Add URL redirect in the top right.

    This reveals a right-side panel. We’ll go over some use cases later, but for now let’s look at the options in this panel.
    Standard
    In most cases, you will want to implement a single page-to-page redirect. In this case, choose Standard.

    Next, you’ll want to add the Original URL and the Redirect to URL for your old and new URLs, respectively.

    Click Add URL Redirect and the redirect will be added to HubSpot.
    We also recommend testing your redirect. First, wait a few minutes for the change to apply to the server. Next, try visiting the original URL in an incognito browser window and check that it works as expected.
    Flexible
    In some cases, creating single page-to-page redirects is very inefficient. For example, if you have just moved an entire folder of content, you may have 15 pages within a subfolder that you now need to redirect. In such cases, it’s a better idea to use a Flexible redirect.
    You can think of a flexible redirect as a formula or a rule. It will allow you to redirect everything within a certain folder to a different folder while keeping the rest of the URL the same.
    When you select Flexible redirect, HubSpot will automatically provide you the link to the flexible URL pattern redirect help page, which will give you specific guidance on how to use the syntax for this feature.
    More Options
    Under More Options, HubSpot offers various advanced variations on these redirect types.

    It will allow you to deliver a 302 Temporary Redirect or a proxy redirect (redirect the content of a live page without changing the URL shown in the visitor’s browser) instead, choose the order which HubSpot moves through the redirect rules when resolving a URL (which may change which valid rule is triggered), disable a redirect if content is present at the URL, preserve query strings, force HTTPS, and force trailing slashes on the end of all URLs.
    How to Redirect a URL in WordPress
    If you aren’t a HubSpot customer, then you will need to apply 301 redirects differently. WordPress is the most popular CMS in the world, so it makes sense for us to touch upon how one might go about looking at redirects in a WordPress context next.
    However, it’s important to note that WordPress itself is very flexible. Installations of WordPress can vary wildly, and so there is no one-size-fits-all guide we can provide as was the case with the HubSpot CMS.
    If in doubt, consult your web developer when it comes to adding URL redirects.
    Apply a redirect via the server itself.
    The best way to apply redirects from a speed and technical point of view is via the web server itself, rather than relying on WordPress. WordPress does not offer a facility to implement 301 redirects out-the-box, although there are plugins available that will give you access to this functionality.
    The process of applying 301 redirects via the server itself will vary depending on the software stack your server is using. You might be using Apache, Nginx, IIS, or some other platform, each of which requires a different approach. This may also vary depending on your hosting provider.
    If you do not know how to apply a redirect via the server itself, it’s not something we’d recommend fiddling with as it may lead to an interruption of service for your website — instead, we’d suggest consulting with your IT team, host, or web development partner.
    Redirect a URL using a free WordPress plugin.
    Sometimes in marketing, you must compromise that optimal solution for the solution you can actually achieve. This may be one of those cases. If you are not able to implement a redirect via your server, consider using a WordPress plugin. This is not the optimal method — plugins are slower, and you’ll have to rely on third-party code, so proceed at your own risk.
    Each plugin interface will be different, so consult your chosen plugin’s documentation for specific guidance. Here, we’ll briefly walk through how to set up 301 redirects with the free Redirection plugin:
    1. Install and activate the Redirection plugin.

    2. Navigate to Settings > Redirection and follow the setup instructions.

    3. At the end of setup, you’ll be taken to the plugin Options menu. To add a new redirect, choose Redirects from the top menu.

    4. Under Redirects, you can view all of your active 301 redirects and add new ones. To add a new 301 redirect, under Add new redirection insert a Source URL (the old URL) and a Target URL (the new URL).

    5. Click Add Redirect. You’ll now see the new redirect in your list of active redirects.
    When to Use a 301 Redirect
    Here are some specific cases where you will want to reach for the 301 redirect as a tool.
    1. Changing a URL.
    Maybe your original URL was poorly optimized, or you are re-organizing the folder structure of your website URLs.
    Moving a piece of content in HubSpot CMS is very simple — just change the URL on the settings tab of the content’s edit page, and HubSpot will automatically add a URL redirect for you. Be sure to check that this is working before you move on.
    2. Recreating a piece of content.
    Sometimes, you might want to completely rebuild your old piece of content on an entirely new page — for instance, if you decide you want to use a different web page template. 
    In this case, you’ll want to make sure that you have implemented a simple 301 redirect from the old URL to your new one. Once this is in place, be sure to unpublish and archive the old page.
    If doing a lot of these, we suggest using a flexible rule or, if a flexible rule is not appropriate, using a tool such as Screaming Frog SEO Spider in conjunction with Google Sheets or Microsoft Excel to map your redirects in bulk, and then import them into HubSpot.
    You can do this on the URL Redirects page using the Import button:

    HubSpot will provide you with a sample file to structure your redirects, and a link to the bulk upload redirects help page.
    3. Consolidating several pieces of content.
    If you have decided that you have multiple pieces of content that overlap, compete for the same keywords, or all cover the same topic, you might want to consolidate them. However, you will not want to throw away the search engine visibility that these old pages might have achieved.
    Once you have created your new, consolidated resource, you should set up a simple 301 redirect from each of the old pages to the single new page.
    4. Migrating content from one domain to another.
    If you’re moving your website from one domain to another, it is vitally important that you implement page-to-page 301 redirects from your old content to your new content.
    This is easy if the site is moving a domain, but remaining the same in terms of structure and layout. If the content is changing or being restructured, it is still important that you make sensible redirection choices that honor your users’ original intent, in order to pass the visibility of each of your old pages to their new counterparts.
    When implementing page-to-page 301 redirects from one domain to another, you have a specific challenge to keep in mind: your redirects must be served from the original URL.
    It is useless if, for instance, you’ve connected HubSpot to your new domain, but not your old domain, for you to then host the 301 redirects for your old domain onto HubSpot. You will need to work with your IT partner, web development partner, and/or HubSpot partner to ensure that serving redirects from your old domain has been accounted for. We recommend that these remain in place indefinitely.
    5. Migrating a Website During a Phased Web Launch
    You may be moving your website from one domain to another as outlined above, but due to project constraints, you are using a phased launch approach. This means that you’re launching the core website pages in phase one, then a second wave of pages in phase two, and so on.
    In this case, we recommend creating a phased redirect map. All URLs from your old domain should be accounted for, and a redirect outlined for each phase.
    For phase one, you will expect to implement 301 redirects for all the pages that will be accounted for on the new site. You will also add 302 redirects for all other pages, usually to the new website’s homepage. This will prevent users trying to visit your old domain from receiving a 404 error, without confusing search engines by having your pages suddenly redirect to seemingly irrelevant content.
    As you launch each phase, you should update your redirects, replacing your 302s with 301s as the counterpart content becomes available.
    Once again, these redirects must be implemented such that they are served from your old domain.
    In general, you should expect to use 301 redirects on your website. However, there are a few cases when you might want to use a 302, instead, including:

    You might be using a phased website launch plan.
    You might be redirecting users as part of functionality where SEO does not apply, such as login gateways or e-commerce checkouts.
    You might be using a temporary holding page, and do not want to confuse search engines or damage your search engine rankings by signaling that you’re permanently redirecting your detailed, rich content to an empty holding page.

    301 Redirect Mistakes to Avoid
    Now that you understand the importance of the 301 redirect, we’ll review common steps in the process to make sure you don’t make a mistake that could adversely impact your site’s SEO.
    1. Setting up a 302 redirect between versions of your domains.
    301 redirects point the power of inbound links from one URL to another, and although it might not look like it, http://blog.hubspot.com and blog.hubspot.com are two different URLs. Make sure you set up a 301 redirect from all of the different iterations of your brand’s domain to boost your search engine results.
    2. Setting up a 301 redirect after creating a new page.
    Back in 2010, Toys ‘R Us purchased the toys.com domain without setting up a 301 redirect first, and their new site’s SEO results plummeted because it was re-crawled by Google as a brand-new domain without inbound links from the original Toys ‘R Us domain pointing to it. Be sure to set up the 301 redirect before migrating your website content so your site doesn’t lose traffic in the process.
    3. Using a 302 redirect during content migration.
    Unless you’re temporarily migrating your website’s content while updating or repairing your website, use a 301 redirect to maintain the inbound links and your search rankings while making changes to your domain.
    4. Having redirects link to outdated content.
    If you don’t set up redirects from the older internal links on your website (such as a link to your company blog on your homepage), you’ll create a bad user experience for site visitors who click on these older, not-directed links. The old internal link will eventually kick over to the new domain, but it might take several seconds or show a white screen in the meantime.
    5. Redirect a page with a different intent than the destination page.
    This will be a breeze with proper organization and record-keeping, but make sure that you’re redirecting to the correct pages. To illustrate, you wouldn’t want to redirect a user looking for your homepage to your blog page.
    Keeping this transition smooth will contribute to SEO being accurate, and will lead to more happy visitors to your site.
    Whether you’re thinking about overhauling all content in a site migration, or you’re just refurbishing some outdated web pages, 301 redirects help. If you’re planning out this new stage, think about incorporating them in your project; your SEO won’t take a dive and website visitors will continue to find the helpful content they’re looking for.
    Other Types of Redirects
    There are other types of redirect too, including:
    1. 302 – Temporarily Moved
    This functions almost identically to a 301 redirect. In this instance, however, we are acknowledging that the move is temporary. For a user, this makes no practical difference, but for a search engine the message is clear — don’t worry about ranking this new page, as it won’t be around for long. Stick to using the old one, it will be back.
    2. Meta Refresh, or Javascript Redirects
    This is different from the previous two approaches. The page will load normally with a 200 – OK status code. Then, a script runs on the page that moves the user onto another page.
    There may be certain edge cases when this is the only practical option, but in general you should avoid this approach. It is not associated with SEO best practices and often can provide a confusing user experience.
    Addressing Internal 404 Errors
    Your SEO or web team might have identified some broken links on your website. In this case, it’s best practice to create a 301 redirect to forward users from the broken URL through to an appropriate resource — one that is fundamentally congruent with the piece of content they were expecting to find.
    However, you should also look to update the offending hyperlinks to point to the new URL, as well. Having a website that relies on 301 redirects for internal navigation is not the best practice.
    Addressing 404 Errors Reported in Google Search Console
    Sometimes, you will see Google Search Console reporting 404 pages that you don’t even link to internally. So where do these come from?
    Google Search Console populates its “Coverage” section from all kinds of sources. Sometimes the URLs are simply ones that it has seen before on a previous incarnation of your website, or it might have seen an external link on some other website.
    Your mindset should be that if Google has seen this URL before, a user might have as well. They might have it saved as a bookmark, or have it written down in an email, or on a third-party website, and they may still click on it. That being the case, you want to make sure that those users receive the optimum user experience, so you should try to create 301 redirects to push these users to an appropriate piece of content that is fundamentally congruent with the piece of content they were expecting to find.
    Don’t leave your old links hanging — use a 301.
    301 redirects are vitally important for maintaining a healthy website. They serve a core function in signaling to both users and search engines when your website content moves and changes, and ensure that as your web presence evolves, your user journey remains clear and logical, and your visibility in search engines is preserved between iterations.
    Be sure to familiarize yourself with implementing redirects in your current website environment. Then, test your website’s SEO strength — as well as speed, mobile-friendliness, and security — with our free Website Grader.
    Editor’s Note: This post was originally published in December 2010 and has been updated for accuracy and comprehensiveness.

     

  • 40 of the Best Email Subject Lines We’ve Ever Seen

    I’d venture to guess you get tons of emails in your inbox every day.
    From coupons to daily deal sites, from newsletters to your mother wanting to know when you plan to visit — it’s a lot to sift through, never mind actually open.

    So what makes you want to take that extra step to actually open an email? Often, it’s the subject line. After all, it’s your very first impression of the email. From that first impression, you’ll do your best to judge the content inside.
    If you’re an email marketer, or just someone who happens to send emails on behalf of your company, you don’t want to be one of those ignored (or deleted) emails in your subscribers’ inboxes. You’ve got to make sure your email subject lines are top-notch — and what better way to learn how to do that than by examining some great examples of subject lines?
    Let’s take a look at a few examples that, old or new, we’re crazy about — plus what makes them so great.
    (While you’re at it, check out our Out-of-Office Email Generator to make your email address even more delightful to your contacts.)

    1. “Uh-oh, your prescription is expiring”
    Sender: Warby Parker
    Not too long ago, a HubSpot alum received this email two weeks before he needed to renew his prescription — talk about great timing. And when your eye prescription is expiring, it happens to be an excellent time to upgrade your glasses. By sending an email at the right time, Warby Parker increased its chances of this email getting opened.
    But timing isn’t the sole reason we included this example. This subject line is brilliant because it appeared at the right time and with the right tone. Using conversational words like “uh-oh,” keeping the subject line sentence case, and leaving out the period at the end, the subject line comes across as helpful and friendly — not as a company trying to upsell you.
    2. “Best of Groupon: The Deals That Make Us Proud (Unlike Our Nephew, Steve)”
    Sender: Groupon
    It’s hard to be funny in your marketing, but Groupon’s one of those brands that seems to nail it again and again. After all, who can forget this classic unsubscribe video?

    This subject line is no exception. The quip, “(Unlike Our Nephew Steve),” actually had us
    laughing out loud. Why? It’s completely unexpected. The first part of the subject line looks like a typical subject line you’d get from Groupon, highlighting a new deal. The parenthetical content? Not so much — making this one a delightful gem to find in your inbox.
    3. “👗 Free (Cool!) Clothes Alert 👖”
    Sender: Clover
    First of all, we have a not-so-secret love for emojis in email subject lines. Personally, I’m partial to turquoise — so when I see an email implying that I might somehow be able to obtain free turquoise clothes, chances are, I’m clicking.
    That’s part of what makes this subject line work. It draws the recipients’ eye by using visual content (emojis), and it hints at an offer of something free. That hints at an incentive to open the email: There’s something to gain inside.
    4. “The timer’s going off on your cart!”
    Sender: King Arthur Flour
    Similar to Warby Parker, this subject line makes use of urgency. If I don’t take action on my King Arthur Flour shopping cart — like actually buying the items — it will be cleared, and I’ll have to start all over again.
    Okay, so maybe this is a low-risk scenario. But when it comes to my baking goods, I personally don’t like to take any chances, or risk forgetting what I was going to buy. That’s where the personalization aspect of this subject line comes in: King Arthur Flour — especially its online shop — tends to attract both professional and home bakers who take all things culinary a bit more seriously than, say, someone who only buys flour on occasion from the supermarket. And wouldn’t you know? Those are the same bakers who probably don’t want to spend time building their shopping carts from scratch.
    The moral of the story: Know your audience when you’re writing email subject lines. Is there something that they take seriously more than others? If so, incorporate that into your copy.
    5. “What Did You Think? Write a Review.”
    Sender: REI
    I received an email with this subject line about a week after buying a portable stove at REI for a camping trip I was going on. I had just gotten back from that trip, too. It was perfect timing for them to ask me what I thought of it.
    Companies ask satisfied customers to write reviews of their business all the time. But when you specifically send these requests to the people who just purchased something from you, you’re being smart with your mailing list and reaching recipients whose interest is still warm.
    Another reason this subject line works? It’s not expecting a good review. REI is genuinely asking me what I thought of the stove I bought. Maybe I hated it (though I didn’t). The company just wanted me to speak up.
    6. “Important Weather Advisory”
    Sender: RCN
    Any time we see a weather-related alert, our ears perk up. In RCN’s case, it isn’t just a way to lure recipients into opening an email. The subject line above is RCN’s way of updating its customers to potential power outages and driving attention to the brand that provides them with cable and Wi-Fi — even during inclement weather.
    If you can hitch your email marketing campaign to an event you know people pay attention to, and have something helpful to offer in response, you’ll see your email open rate soar.
    7. “1,750 points for you. Valentine’s flowers & more for them.”
    Sender: JetBlue
    It’s such a specific number … 1,750 … of course you’re going to open this.
    Coming from an airline, an offering of “points” might as well be gold to someone who likes to travel. And if that recipient also has a significant other, sending this email leading up to Valentine’s Day is a home run.
    The best part about the subject line above is how particular JetBlue was about the number of points available. Instead of, say, “20% your next return flight of 1,000 miles or more,” this subject line gives it to you straight: 1,750 points, and all you have to do is buy flowers for your loved one. You’re already wondering how far you can fly with 1,750 points, I can tell.
    8. “Rock the color of the year”
    Sender: Etsy
    In six words, Etsy was able to promote a product solely by its color, and inform you that there is apparently a “color of the year.” The email is truly too intriguing not to open.
    Etsy is an ecommerce website for user-created marketplaces, and the reason we were impressed by its subject line above was because of the way it uses mystery to drive value into a suite of products. This email isn’t an invitation to buy clothing or jewelry; it’s an invitation to find out what the color of the year is.
    9. “*Don’t Open This Email*”
    Sender: Manicube
    Ever been told to not do something? Being asked to refrain from something can actually have the opposite effect — you now want to do that thing even more.
    That’s the strategy behind Manicube’s subject line. It’s a simple but effective way to make people curious enough to open your email. (Just be sure that the contents of your email actually have something worthy of that subject line.)
    10. “How to live at home 24/7”
    Sender: Feather
    If you’re anything like me, the COVID-19 pandemic had you wearing PJs from day to night, only changing when you had Zoom meetings at work. As a social distancing precaution, you likely used delivery services instead of going out and getting food on your own — which means that you were effectively living at home 24 hours per day, seven days a week.
    This email from Feather, a furniture rental store, perfectly encapsulates a frustration many of us faced: How do you live at home 24/7 without feeling like you’re going crazy? With this subject line, Feather promises to help you find a solution by using furniture that makes it easier to stay at home for extended periods of time.
    Try it: Use a “How To” subject line to tell recipients what they can achieve with your products. Then, in your email, include links to the products that will help them achieve those goals.
    11. “What Can You Afford?”
    Sender: Zillow
    Imagine getting this subject line in your inbox from a website showing apartments for rent. It’s both exciting and encouraging (“Here are a bunch of apartments right in your budget. Yay!”), but also kind of competitive — pitting your cash against what the market offers. Would you click it? I certainly would.
    Personalizing emails to cater to your audience’s emotions — for which there’s a broad spectrum, when it comes to real estate — is key to getting people to open your emails. You don’t have to be a psychologist to know how to take advantage of them, either. In addition to principles like urgency, crafting an email subject line that implies scarcity is another great way to increase your conversion rates.
    12. “As You Wish”
    Sender: UncommonGoods
    When writing emails, you should also think about the recognizable names and references that make people tick. For example, take this subject line from UncommonGoods forwarded to us from HubSpot’s Content Director, Corey Wainwright, who happens to be a die-hard fan of The Princess Bride. Apparently, “As You Wish” is a pretty big reference to that movie, so when she saw this subject line in her inbox, she just HAD to click.
    Even though she knew logically that the email was part of a larger-scale send, it almost seemed like it was tailored to be sent personally to her — after all, why else would it include a reference to Princess Bride in the title?
    UncommonGoods knows its buyer persona like the back of its metaphorical hand. While it may not send emails to individual subscribers with references to their favorite movies in the title, it does have a general understanding of its subscribers and their interests.
    13. “Where to Drink Beer Right Now”
    Sender: Eater Boston
    Okay, you caught me: I’m a beer lover. But that’s not what hooked me here. The subject line arrived in my inbox just at the time I needed it: at 6:45 on a Wednesday evening. Absolutely. Genius.
    Think about it: You’re just over hump day and want to decompress with a few coworkers after work. Right as you’re about to head out, you get a notification on your phone that says, “Where to Drink Beer Right Now.” Perfect timing makes this subject line something you can’t help but click on.
    For your own emails, think about how timing will affect how people perceive your emails. Even if you send an email in an off-peak hour, you could get higher engagement on your email — if you have the right subject line.
    14. “Not Cool, Guys”
    Sender: BuzzFeed
    We love BuzzFeed. If nothing else, its staff knows how to write great copy — and that sentiment includes an exceptional email marketing team. Many of my colleagues have signed up for BuzzFeed’s daily emails, and pretty much any day of the week, they win for best subject line in their inboxes.
    While there are a few of BuzzFeed’s subject lines here and there that aren’t anything to write home about, it’s the combination of subject lines and the preview text that is golden. They’re friendly, conversational, and, above all, snarky.
    Here’s the text that followed the subject line above: “Okay, WHO left the passive-aggressive sticky note on my fridge. Honestly, who acts like this?” That conversational tone and snark pull us in over and over again — and it’s the preview text that completes the experience for me.
    We’re not all equipped to be snarky writers, but most email platforms have the preview text easily available to edit. How can you use that little extra space to delight your customers (oh, and probably improve your email metrics)? Maybe you could use the subject line as a question, and the preview text area as the answer. Or maybe it’s a dialogue: The subject line is one person, and the preview text is another.
    You get the idea. By using that space, you have more opportunities to attract new subscribers.
    15. “DO NOT Commit These Instagram Atrocities”
    Sender: Thrillist
    No matter how humble people are, most don’t like to do things wrong … so why not play on that natural human tendency in an email subject line, especially if you’re in the business of helping clients (or prospective clients) succeed? Thrillist certainly does in the subject line above, and it makes the language even more vibrant by using do not — a great takeaway for B2B marketers.
    Instead of using the typical contraction “don’t,” Thrillist spells it out and adds the all-caps for effect. That way, you’ll notice the subject line in your inbox, and then find it harder to resist clicking on it.
    Think about how going negative in your marketing might be a good thing. For example, many of us have anxiety about looking silly and stupid, so figure out how you can play to those emotions in subject lines. Of course, it’s important to back up that subject line with encouraging, helpful content, so that you’re not just ranting at people all day.
    Getting negative can get your subscribers’ attention — this subject line certainly caught mine.
    16. “Everything you wanted to know about email copy but were too afraid to ask”
    Sender: Copy Hackers
    Here’s another great example of leveraging your audience’s full plate to your email marketing advantage. Who hasn’t refrained from asking a question out of fear of looking silly or out of the loop? Excuse me while I sheepishly raise my hand.
    ” … but were too afraid to ask” is one of those phrases that, to us, probably won’t go out of style for a long time. People seek insights from Copy Hackers — an organization dedicated to helping marketers and other professionals write better copy, as the name suggests — because, well, they have questions. They want to improve. And when that audience is too afraid to ask those questions, here’s Copy Hackers, ready to come to the rescue with answers.
    What does your audience want to know, but might be too embarrassed to ask? Use that information to craft your content — including your email subject lines.
    17. “🐶 Want a Custom Emoji of Tullamore & 6 Months FREE Walks? Book a Walk Today for Your Chance to Win!”
    Sender: Wag!
    For reference, Tullamore is the name of my colleague Amanda Zantal-Wiener’s dog. And the subject line she received, written above, is another winning example of perfect emoji placement — especially when it’s a cute dog.
    Here’s a great example of how personalization goes beyond the email recipient’s name. Wag!, an on-demand dog-walking app, includes the names of its customers’ pets in a portion of its email subject lines. But this type of personalization is more than just a first-name basis. If there’s anything my colleague Amanda loves more than free stuff and baking goods, it’s her pup. Wag! knows that, and by mentioning Tullamore by name in the subject line — in tandem with an offer, no less — it caught her attention and piqued her interest.
    18. “Abra-cord-abra! Yeah, we said it.”
    Sender: Quircky
    This punny email subject line from Quirky is plain fun. We’re suckers for puns in the right situation.
    What we like most about it is the second part: “Yeah, we said it.” The pun in the beginning is great and all — it refers to a new invention featured on Quirky’s site to help everyday consumers detangle their numerous plugs and cords — but the second sentence is conversational and self-referential. That’s exactly what many of us would say after making a really cheesy joke in real life.
    Many brands could stand to be more conversational and goofy in their emails. While it may not be appropriate to go as far as Quirky’s subject line, being goofy might just be the way to delight your email recipients.
    19. “🔥 Hot freebie alert! 15 free gifts, you pick 5.”
    Sender: Shutterfly
    Shutterfly, a company that allows you to print your photos on interesting products or other frames, gets visual with its subject lines by occasionally using an emoji. Due to the company’s nature and creative audience, the fire emoji in this subject line draws the eye without feeling desperate.
    The email subject line also pops because it has a lot of buzzwords, including “hot,” “freebie,” “gifts,” and “alert.” In just one line, it is able to give the potential reader a good reason to open it, especially if they love using Shutterfly.
    The content inside the email aligns perfectly with the subject line by announcing a freebie promotion. This strong alignment between the subject line and message keeps people from skimming the email.
    20. “From chaos to calm ✨🏡”
    Sender: Open Spaces
    If you’ve ever had a cluttered home, you know how chaotic it can feel. Open Spaces takes advantage of that by suggesting how you’ll feel after you use the company’s products.
    Its emoji choices also indicate how your home will look and feel: Sparkling clean. I’m not a huge fan of cleaning, but Open Spaces promises to make it easy in the simplicity of their subject line. The brand also proves that it knows its target customer exceedingly well — if you want to create “open spaces,” you likely won’t tolerate chaos in your home.
    In the same way, try to allude to the feelings that your target customers want to feel, as well as their goals and inner desires. You can also let emojis speak for you. For instance, if Open Spaces had used the subject line “From chaos to calm: Get a sparkling clean home,” the focus would be off of the “from chaos to calm” piece, which is what readers most care about.
    Now that we’ve covered the best subject lines in general, let’s dive into the best newsletter subject lines.
    Newsletter Subject Lines
    Newsletter subject lines must work harder to get the recipient’s attention, because they allude to information only. In contrast, a subject line offering a discount will automatically make the recipient want to click.
    Newsletter subject lines must hook the reader and get them to click. The examples below do an excellent job at it.
    1. “China Falls, Sleepy Unicorns, And The Deals Aren’t Bigger In Texas”
    Sender: Crunchbase
    The Crunchbase Insights email has an interesting way of wrapping details about all the stories it will present you in one subject line. This is eye-catching because it seems like an odd mashup of words, but gets to the point about three complicated stories at the same time.
    When it comes to email, Crunchbase is known for their longer, text based emails. They all read like a more conversational letter to the email recipient and casually discuss and hyperlink Crunchbase’s top stories. While the subject lines feel interesting and eye-catching, the emails often report deeper business news that cut right to the chase.
    This subject line shows how you can be punchy, but also fun and creative when trying to pull in your audience.
    2. “Watch Out for This Amazon Phishing Scam.”
    Sender: WIRED
    In this subject line, WIRED includes Amazon, a large company name. Including the name of a big brand can be a great way to boost open rates because people who enjoy or use products from big brands might click into a subject line that discusses them.
    Additionally, when a brand name is combined with negative words like “phishing” or “scam,” people might open the email much more urgently so they can learn how to avoid running into the issue being discussed.
    WIRED also lists the story last in its newsletter. This is an interesting way to get your readers to scroll through the entire email and see the other stories before they get to the story that led them to click into it.
    3. “Buffer has been hacked — here is what’s going on”
    Sender: Buffer
    Next is a subject line from Buffer. A few years ago, Buffer got hacked — every tech company’s worst nightmare. But Buffer handled it exceptionally well, especially on the email front.
    What we admire about the subject line is that it’s concise and direct. In a crisis, it’s better to steer clear of puns, snarky comments, and emojis. People want to see that you’re taking the situation seriously and be reassured that the world isn’t ending.
    Because of the way the subject line is worded and formatted, you feel like Buffer is calm and collected about the issue, and is taking your personal safety into consideration. That’s pretty hard to do in just a few words.
    4. “Google sees smartphone heroics in Oreo. It’s The Daily Crunch.”
    Sender: TechCrunch
    If you’re subscribed to a newsletter from a publication like TechCrunch, chances are, you signed up because you’re either interested in or want to learn more about technology. To reflect that, the media outlet crafts its daily email roundups (“The Daily Crunch”) with a subject line that reflects one of the latest, most compelling news items in the industry.
    Here’s the thing: Staying on the cutting edge is hard, especially with something that evolves as quickly as technology. So by writing email subject lines that reflect something that’s recent and relevant, TechCrunch is signaling to email recipients that opening the message will help them stay informed and up-to-date on the latest industry news.
    Think about the things that your audience struggles to keep up with — then, craft an email roundup and matching subject line that reflects the latest news in that category.
    5. “Black Friday shoppers are the worst customers”
    Sender: LinkedIn
    This subject line is likely the boldest of the Black Friday emails you’d see in your inbox in the days before Thanksgiving. Yes, it’s a bit judgmental, but it actually came in a LinkedIn Pulse newsletter, promoting an article one of its users wrote on the topic of holiday marketing.
    And there’s no doubt the title resonates with how some people feel during the most hectic holiday shopping day of the year.
    LinkedIn has nothing to sell on Black Friday, so the subject line above does little harm to its business. Nonetheless, commenting on a popular cultural observation can show your confidence and help you relate to your community.
    6. “Tips to increase remote collaboration”
    Sender: Asana
    This simple subject line from Asana, a project management platform, gets straight to the point: If you open the email, you’ll find remote work tips beyond. The subject line also effectively capitalizes on an increasingly common trend that rose during and after the COVID-19 pandemic. Its simplicity and trendiness ensures that you’ll want to open the email.
    And chances are that if you’re using Asana, you’re likely using it to collaborate with colleagues whom you might not see every day, even if you’re not fully remote. Asana effectively appeals to a wide range of potential users and buyers with this subject line.
    7. “I got Botox — & THIS is what it looked like”
    Sender: Refinery29
    Okay, so maybe your business doesn’t involve Botox. But still — are you intrigued? I am, and despite my better judgment, I clicked.
    That’s the power of leading your emails with a story: It sparks curiosity, which works in two ways. There are times when our natural curiosity can pique our interest without context, such as in the example above. But in this case, the subject line implies that there’s an intriguing story ahead. Why the heck did this person get Botox? And what did it look like? As the saying goes, “Inquiring minds want to know.”
    Think of the stories behind your industry, and then, find ways to include them in email newsletters and frame them within the subject line in a way that piques your recipients’ collective curiosity.
    8. “Improve Your Website from Concept to Code 💻”
    Sender: Namecheap
    Want people to open your newsletter? Tell them how they’ll benefit straight away like in this newsletter subject line by Namecheap. It used this subject line for Inspire, its monthly newsletter, and like in the WIRED example above, it left the subject line story last so that users scroll through the entire email.
    Like many examples on this list, it uses an emoji to draw the eye and keeps the tone of the conversation more casual and fun. In contrast, the subject line “Improve Your Website from Concept to Code” feels much more wooden and unfriendly.
    9. “The best options for grocery delivery”
    Sender: Wirecutter
    Simple, right? But effective. This newsletter subject line from Wirecutter gets straight to the point and solves one of the biggest challenges we faced during the pandemic: How to get groceries while social distancing. If you’d never used grocery delivery services up until that point, you’d likely be at a loss for what services to use.
    Wirecutter realizes that and immediately invites you to open the email with a simple and actionable subject like.
    10. “‘I didn’t realise architecture was so dangerous’”
    Sender: Dezeen
    Dezeen is an architecture and design publication whose newsletter subject lines always feature a comment from a user. Only one comment is chosen every week.
    This approach is brilliant for various reasons: 1) It makes you wonder why the user made that comment and will make you click through, 2) It makes you want to comment on the publication’s posts to potentially get featured, and 3) It takes the work out of writing a subject line. Indeed, Dezeen doesn’t have to write a subject line at all, because its readers do it for them.
    Here are a few comments that have been featured of late:

    “Absolute garbage”
    “The cardboard box aesthetic”
    “Meet The Flintstones”
    “Does it come with a smoke machine?”

    If you have a publication that’s often commented upon, consider using one of the comments as your subject line.
    HubSpot Email Marketers’ Favorite Subject Lines
    Above are some of the best subject lines we’ve gathered, but we asked both former and current marketers on our team to give some additional favorites and what makes them so good:
    1. “Show them what you’re made of”
    Sender: Canva
    “Using empowering, positive, and defiant language to leverage the use of Canva tools — love it.”
    — Lucy Reddan
    2. “Drooling over email designs 🤤”
    Sender: Really Good Emails
    “Emojis always catch my eye amongst the 100+ emails I receive on a daily basis. As an email geek myself, this subject line matched my interests and piqued my curiosity.”
    — Ashley Riordan
    3. “Can you help me name this dance, [First Name]?”
    Sender: Marie Forleo
    “It’s personalized and piques my interest because A) I’m being asked for input and B) I want to be in the know about this mysterious dance (#fomo).”
    — Christina Perricone
    4. “Who you gonna call?”
    “If you can make a pun, include a social reference, or even just a familiar phrase, it’ll catch people’s attention.”
    — Clint Fontanella
    5. “Shoes You Can Wear All Damn Day”
    Sender: Everlane
    “Swearing is controversial in email marketing, but I think it worked really well in this email from Everlane. Not only was it a clever and concise way to introduce their new line of footwear called ‘The Day Collection,’ but it also aligned with the brand voice they use in other emails and across their website.”
    — Anna Fitzgerald
    6. “You were on point last week 🎯”
    Sender: Grammarly
    “Grammarly is so good about rewarding you and making you feel good about your writing.”
    — Jordan Pritikin
    7. “Hmm…No writing activity last week?”
    Sender: Grammarly
    “If or when you turn their plugin off, Grammarly’s retention strategy is great. They reach out with subject lines like these that immediately drive me to click through and turn their plugin back on. Very well done.”
    — Jordan Pritikin
    8. “‘Not intended for swimming’”
    Sender: Dezeen
    “I’m a sucker for architecture, and Dezeen’s weekly newsletter tells me the top new projects that come up, as well as their reader’s responses to them. My question is: What’s not intended for swimming? And if it’s not intended for swimming, why did the architect build it? Boom, you’ve got my interest. And my click.”
    — Ivelisse Rodriguez
    9. “Our #1 most asked question…”
    Sender: Supergoop
    “What an easy way to get me to click — by trailing off and leaving the rest of the content in the email. Nicely done, Supergoop.”
    — Ivelisse Rodriguez
    10. “[First Name]! You’re One of HubSpot’s Top Blog Readers 🎉”
    Sender: HubSpot
    “No one actually likes taking feedback surveys. Not unless you earn money, and not many of them offer that. When I received the above email from our very own HubSpot blog, I clicked straight through, and voila! There it was: A feedback request. Turns out, flattery does work.”
    — Ivelisse Rodriguez
    The Best Email Subject Lines are Simple and On-Brand
    When writing subject lines for your emails, keep it engaging, simple, and on-brand. Don’t forget to appeal to the emotions and needs of your target buyers, and most importantly, have fun — include emojis, puns, or references to pop culture. Your emails will get opened, guaranteed.
    Editor’s note: This post was originally published in November 2013 and has been updated for comprehensiveness.

  • 18 Impressive Product Demo Videos You’ll Want to Copy

    In marketing these days, you can’t swing an enthusiastic micro-influencer without hitting someone who’s talking about video content. And it’s not without merit.
    A recent Wyzowl study revealed that 69% of consumers prefer to watch a short video to learn more about a brand’s products or services.
    With 84% of people saying they’ve been convinced to make a purchase based on a brand’s video, it’s clear video marketing is the future and product demo videos are a lucrative path forward.

    There are many different types of product demo videos, so I’m sharing a few of my favorites below, along with tips on how to get started on your own product demo video.
    Want to skip straight to the videos? Click here.
    1. Identify the goal.
    Purchases? Subscriptions? Education? Brand awareness? Decide what your video is trying to achieve and what you want the viewer to walk away with.
    What action do you hope the viewer takes after watching your video, and what business need does it fulfill? For example, “After watching our product demo video, we hope the viewer submits a demo request form.”
    2. Determine your audience.
    Has the audience for this video purchased with you before? Are you introducing a new product or feature to them? Or, is this video reaching people who have never heard of you? What will this audience be concerned with? How long will they want to watch? What buyer persona will you be gearing this video for?
    All of these are important questions to answer.
    For example, let’s say you’re introducing software that regulates the temperature of various areas in your office.
    The audience for your video might be harried office managers who are constantly fielding requests to turn the temperature up or down.
    They’re concerned with keeping their colleagues comfortable without breaking the bank on electricity costs.
    3. Set a budget and a timeline.
    Do you have $7,000 or $80,000 to make this product demo video?
    Identify your budget so you know how to proceed. This is also the time to set expectations. If you have a $500 budget, you’re not going to come out with a video on par with Apple’s latest release – and that’s alright.
    Oh, and don’t forget to outline when you need this video to be completed. Even the biggest budgets can run up against roadblocks if the timeline is too limited.
    4. Decide between in-house or agency.
    This decision will likely be dependent on your budget. If you have a lot to work with, interview agencies that can give you quotes and creative pitches for your project.
    If you have a small budget, you can still create a great video with a smartphone that has a high-quality camera. You can also screen record your computer to use as B-roll as you navigate through your platform.
    Work with what you have and be proud of whatever you create.
    5. Structure your video.
    Will you tell a story? Highlight pain points? Use text or visuals only? Decide how you want to communicate your goal and how you’ll bring it to life.
    If you’re working with a creative agency or freelance videographer, they may help you define the structure. If you’re going it alone, use videos like the ones we’ve listed below to inspire you and define which format will work best for your product and goals.
    Another factor to consider is length. How long should a product demo video be, you ask? Two minutes is the sweet spot. However, you can go up to five minutes, if your demo goes into detail about use cases and features.
    6. Choose between animation and live-action.
    Animation can sometimes be a little cheaper than a live-action video.
    Work within your budget and skill level. In addition, narrow down which option best highlights your product and the scope your project requires.
    7. Write a script.
    The script is a crucial part of your video. It defines the tone, pace, and message.
    Start with a project brief, move on to an outline, and navigate your script, section by section, making sure it speaks to the goals you’ve previously outlined.
    Call out opportunities for B-roll throughout, and always conduct a verbal run-through before getting behind the camera. This will help you see if anything sounds unnatural and should be reworked.
    For more tips and a video script template, check out this blog post and accompanying video on how to write a video script.
    8. Create a marketing plan.
    Once you’ve shot, edited, and finalized your video, it’s time to decide how you’ll share it with your audience. YouTube, your website or campaign landing pages, and special email campaigns are all great channels for distribution.
    But don’t overlook less obvious opportunities, like including your video in your email signature, sharing it in partner blog posts, and incorporating it into your sales team’s pitches.

    Product Demo Video Examples
    1. The Lip Bar

    In this demo, a model shows makeup users how to use one of the brand’s products: the “Caffeine Concealer.”

    At just under five minutes, the model incorporates the product into their makeup routine and explains the application method as they go.
    Here’s why this works: While the demo allows viewers to see what the product will look like in real life, it also helps show consumers just how easy it is to add it to their daily beauty routine.
    2. Airtable

    This classic product demo video uses animation to show how users can benefit from it.

    What this video does well is demonstrate several different use cases, taking a broad, top-of-the-funnel approach that will attract the masses.
    Airtable also do something else that’s incredibly smart. As the seconds tick by and viewers hypothetically click out of the video, the information shared gets more specific, with specific tactics and features.
    Airtable knows if someone has stuck around over one minute into their demo video, this is likely a qualified lead who wants to learn more.
    3. Zendesk Sunshine

    Zendesk leads with pain points in their product demo video.
    “Customer relationships are complicated … made up of fragmented pieces of what you know about your customers … it’s kind of all over the place,” a narrator explains. But Zendesk gets it: “What seems like chaos is actually everything you want.”

    The viewer immediately feels like Zendesk understands them. It’s a full 50 seconds into the video before Zendesk even introduces a solution.
    We never actually see the platform at work, but that’s not really the goal of this video. That’s what makes it an effective demo. 
    4. SurveyMonkey

    At nearly two minutes long, this product demo packs a powerful punch with visuals of SurveyMonkey’s benefits and features as well as a walk-through of the product interface.

    Why it works: Viewers see just how easy it is to send a survey using SurveyMonkey. They even see how it integrates with other platforms like Slack.
    This is a workhorse of a demo video, but the viewer witnesses how SurveyMonkey can integrate into their daily workflow – and how easy the product is to use, from sign-in to send.
    5. Headspace

    Is there anything harder to sell on the internet than meditation? Headspace makes it seem easy with their modern, relatable animated product demo video.

    They offer a “healthier, happier life” and show you how the app works for a variety of users with differing goals and times.
    This demo works well because it’s an inclusive video that communicates a lot without overwhelming the viewer.
    6. Esusu

    Esusu, an app created by Forbes 30 Under 30 social entrepreneurs Abbey Wemimo and Samir Goel, aims to help people in marginalized locations with financial planning. The demo created by the company gives viewers a look inside Esusu’s platform and the tools it has to offer.

    Specifically, this demo walks through how families can use the platform together to build each member’s credit, save funds together, or send funds to each other.
    One great thing about the intro above is that it establishes a pain point by asking the audience if they’ve ever dealt with bad credit or poor savings. Then, it highlights exactly how Esusu can help them.
    This demo is also a great example of how a quick and simple tour of an app can show potential users exactly what they need to know about navigating and using this type of financial planning app.
    7. Apple

    This glossy product video introduces the new iPhone 12 by showing what it can do. Simple text alerts the viewer to the features and capabilities through vivid visuals.

    The goal of this product demo is to wow rather than educate, and that’s exactly what it does.
    8. Slack

    Slack uses this brightly hued video to break down a common misconception about their platform: that it’s only for sending private messages. They walk viewers through how teams can communicate using their interface.

    “It’s way more than just a place to talk,” explains the actor, “we keep all of our files here too.”
    The video is feature-heavy, but the actor chimes in with how those features translate into benefits as he walks viewers through a demonstration of Slack.
    A simple “Get started with Slack, today” closes out this informative video with a clear call-to-action.
    9. The Origins of Nike Free

    This product demo tells the origin story of the Nike Free running shoes.

    What works well here is the context the brand provides for the idea and vision behind the product.
    The shoe creators share a bit about how the shoe was designed and call out benefits like, “more natural movement” and “nice, modern evolution.”
    A simple tagline at the end reads, “Engineered for modern motion.”
    10. Duolingo

    Duolingo kicks things off with social proof from The Wall Street Journal: “Far and away the best free language-learning app.”

    What follows is a description of how the platform works, backed with more data on how effective it really is.
    If you want to prove that your product works, sometimes facts are more alluring than a demo of the product itself.
    11. IKEA Place

    There’s nothing wrong with stating your purpose upfront.
    “Hey, IKEA would like everyone to know about Place, our new augmented reality app,” explains this demo video.

    What follows is a demonstration of the app and a video montage of people struggling to design and furnish new spaces.
    “We want to make it easier for people everywhere to imagine a better place,” the narrator explains.
    Why this works: It addresses a pain point and explains why this product is here to solve it. Not every demo has to use this formula, but it is a great place to start. 
    12. NoseFrida

    Your baby is cute until she’s not.
    The narrator in this demo explains what happens to a baby’s nose when they’re sick – and why your baby gets fussy.
    Immediately, he’s identified the viewer’s pain points and explained the problem with NoseFrida’s competitors.

    The narrator begins to explain how to use the NoseFrida, a device that allows parents to physically suck snot out of their baby’s nose and effectively ruins your days of carefree milkshake sipping forever (take it from me).
    It’s here that the company does something brilliant. They know their customer’s biggest purchasing block is the gross-out factor this product elicits, so they confront it head-on.
    “Breathe easy, we know what you’re thinking,” the narrator says. They then explain how NoseFrida is designed to be hygienic and safe.
    Know your product has a big red flag for customers? Try addressing it bravely, like NoseFrida does, instead of tip-toeing around the elephant in the room.
    13. Craftsy

    How do you get people to part with their most valuable asset: their free time? Online learning platform Craftsy, formerly known as Bluprint, has the right formula.

    They first engage users by letting them know they have something for everyone. The narrator says, “Whether you’re just getting started with a craft or looking to advance your skills, our world-class instruction is here to help.”
    The video then outlines the various lessons consumers can take, from baking to knitting, emphasizing the value of having seasoned instructors to guide them.
    14. Sphero

    Are you known for one product but want to introduce another? Sphero knows a little about that.
    A few years ago, the brand created a robot called BB-8 for a little-known movie called Star Wars: The Force Awakens. Lucky for them, I hear that panned out.

    In a Kickstarter video for their newest robot, they begin by featuring the iconic BB-8 robot that skyrocketed their success. Once the viewer knows who they are, they present their new robot: The Sphero RVR.
    The rest of the video features the robot’s engineers speaking about what their new creation does and why it’s special. We believe them because they’ve tethered this new creation to their past authority.
    What works well here is that Sphero establishes its credibility straight on by referencing past success then introduces their new product and its features. 
    15. Ring Door View Cam

    This is another great example of showing viewers instead of telling them what your product can do.
    The video shows everyday people using Ring’s Door View Cam in a variety of ways.

    We see them use the mobile interface, benefit from the speaker, and avoid danger using the camera.
    Many times, demos outline the benefits but what’s better than seeing it in action? That’s why use cases are great for demos.
    16. Peloton

    This product video begins with an origin story of the Peloton bicycle and quickly moves to the benefits (i.e., you can ride it in your bedroom without waking your partner).
    Before you know it, the video is speaking to viewer pain points, “One of the challenges with boutique fitness is that it can be inconvenient.”
    Their solution? Peloton.

    Thousands of classes, experienced instructors, community, and ease of use.
    Close-ups of the machine in use highlights certain features, but what this video demonstrates most is the experience you’ll have using Peloton.
    “This is what I’ve been missing,” says one video participant.
    I can’t help but think that’s the primary goal the makers of this video had for their viewers.
    17. Zoom

    This is a classic example of a product demo video. A solid, feature-heavy script that immediately jumps into how professionals can use and benefit from Zoom.

    What works well here: The viewer sees the product being used as they listen to how it works, and they’re left with a clear picture of what Zoom can offer them.
    18. Gusto

    I’ve saved the most comprehensive product demo video for last. This example, from HR software provider Gusto, clocks in at an impressive five minutes and fifty-six seconds.
    What follows is a careful walk-through of the product, its benefits, and how to pick the perfect plan.

    Viewers who make it to the end likely signal to Gusto that they’re ready to speak with a salesperson. This video probably works best for buyers further along in the buyer’s journey.
    Key takeaway: If your goal is to introduce your product/service to new audiences, stick with a shorter option that’s quick and easy to consume.
    Using Product Demo Videos in Your Marketing Strategy
    Product demo videos might take a bit of time and planning to create, but once they’re live, they can be an effective piece of your brand’s overall video marketing strategy.
    As consumers seek out more video content while researching products, marketers are also finding that videos are their most effective asset. Like them, you’ll want to leverage video marketing and product demos to guide your prospect to the customer stage.
    Want to create your own video? Check out our ultimate guide to video marketing.
    Editor’s Note: This blog post was originally published in June 2019, but has been updated for comprehensiveness.

  • Facebook Text Overlay: How to Use the 20% Rule to Improve Your Ads

    The best billboards demand your attention with bold fonts, in-your-face messages, and bright, eye-catching graphics. The best Facebook ads take the exact opposite approach.
    If you want to reach and engage with potential customers on Facebook, you need to create ads that blend as seamlessly as possible into the rest of the content on their newsfeeds. This means focusing on simple, high-quality images, straightforward messages, and most importantly: minimal text.

    Facebook has found that the best performing ads include images with little to no text. Formerly, they had a “20% rule,” which stated that in order to run an image-based ad on Facebook, your image must contain less than 20% text. It even created a text overlay tool to help advertisers determine whether their images had too many words.
    The 20% rule is no longer a requirement, and the Facebook overlay tool is inactive. However, it’s still smart to follow the 20% rule and keep text to a minimum in your image-based ads.
    It’s important to note that you should use the 20% rule only for the text contained within images in your ad. It does not include text on your ad outside of images, like the description copy or call-to-action button.
    There are a few exceptions to the 20% rule, including images of book covers, album covers, event posters, video games, and some product images that contain text (e.g., a cereal box).
    Text-based logos are not an exception to the 20% rule. You should count your logo when deciding how much text to include in your image.
    So, why exactly did the Facebook 20% rule exist, and why is it still relevant today? It all comes down to what users want to see and engage with in their newsfeeds. Ads with less overlay text perform significantly better than images crowded with text, so sticking to the rule creates a better experience for both users and advertisers.
    Facebook Text Overlay Tool
    The Facebook text overlay tool is no longer active, but it’s still wise to carefully choose the text you’ll include in your images.
    While you’re creating an ad, it can be tricky to evaluate the exact percentage of text covering your image. The following examples will show you some of the ways you can add text in a way that will naturally generate engagement.
    Before designing your ad, be sure to review specs and sizes for your images and Facebook’s guidelines for image-based ads.
    1. Ad With Acceptable Text Overlay
    Your best approach when creating a Facebook ad is to use little to no text.
    In this example of an ad image, there’s only a small text-based logo and no other copy. This image contains 4% text.
    An ad with a simple image like this will blend more easily into users’ news feeds and is much more likely to gain exposure and engagement among your target audience.
    The best part is that it might strike curiosity because it doesn’t share much; instead, viewers will have to read the description to find out what the ad is about.
    2. Ad With Minimal Text Overlay
    In this next example, there are two lines of text, bringing the text percentage to 12%. The logo has been removed from the corner.
    It still works because the text doesn’t cover 20% of the image. The text also helps the viewer understand what the ad is about.
    Nevertheless, consider adding the copy into the body of your ad instead of your image. Since the image and the description are visible at the same time, you can use the body only to describe your offering.
    3. Ad With Excessive Text Overlay
    This final example is exactly what Facebook does not want to see. It contains a whopping 44% text-to-image ratio.
    While the copy is well-written and the offering is clear, this ad contains too much text over the image. The information displayed here could easily be incorporated into the body copy of your ad, creating a much cleaner look in users’ news feeds.
    It might be tempting to throw important information onto your images like this, but you risk alienating users who are turned off by busy copy.
    Now that you have an idea of what a good ad looks like, how can you put it into practice in your own ad? Let’s take a look.
    Facebook Text Overlay Best Practices
    The best way to capture users’ attention on Facebook is to use an eye-catching image with no text.
    The 20% rule isn’t just an arbitrary recommendation — it helps advertisers reach their target audiences more effectively, and prevents users’ news feeds from becoming overwhelmed with disruptive advertisements.
    If you do want to add text to your image, you should use the following best practices for overlaying text over your Facebook ads.
    1. Choose the right font size.
    Believe it or not, font size is even more important than the amount of text you overlay over your image.
    Smaller font sizes naturally won’t take up as much space, reducing your text-to-image ratio. Bigger font sizes will make you exceed the 20% rule straight away, even if you’re only including two or three words. That said, you don’t want to make the text too small; otherwise, viewers will have to squint to read what it says.
    The font size you choose will depend on the size of your image and whether you’re adding a heading or a whole sentence. For headings, try to stay under 42 pixels; for sentences, try to stay around 24 pixels. Play around with font sizes to find what best works for the image.
    2. Include only a heading or one line of text.
    There’s no reason to include more than one line of text in your Facebook ad. You have the body of the ad to include enough context and information for the viewer to click your link.
    If you add text, consider only adding a heading — such as an offer, a call-to-action, or a discount. That’ll maximize the impact of the text and ensure viewers see something that will compel them to click.
    For instance, “Buy 1 Get 1 Free,” “Apply Now,” and “30% Off” are all eye-catching phrases that will warrant a second look and don’t take up too much space. That brings us to the next point: Choose only the best and most eye-catching text to add to your image.
    3. Choose eye-catching, impactful text.
    When adding overlay text to your Facebook ad, be sure to choose a line of text that will 1) Catch your target audience’s attention and 2) Hint at the value they’ll extract if they click through to your offer.
    In the body of the ad, you can go into greater detail about your product or offer. But in your image, include only the text that will help someone decide whether they want to read more.
    4. Use an alternative text overlay tool to see your text-to-image ratio.
    While Facebook’s text overlay tool is no longer available, you can use an alternative that mimics Facebook’s original tool. We recommend trying these:

    No Limit Creatives Text Overlay Tool
    Social Contests Text Overlay Tool

    They’re virtually identical in functionality, so simply choose the one that’s most convenient for you and your browser.
    To use them, upload your image and select the squares that have text. On the right-hand column, the tool will tell you whether you’re above or under the 20% text-to-image ratio. That way, you know for sure whether you’ve added too much text to the image.
    5. Take advantage of a grid to align the text.
    In a free tool such as Canva, you can typically overlay a grid over your design as you’re creating it. Simply go to Elements > Grid and scroll until you find a grid that best works for your design. (Be sure to lower the transparency of the grid so you can see your ad beyond it.)
    Use the grid as a guiding tool for aligning your text and ensuring it doesn’t take up too many boxes. If your grid has nine boxes and one line of text takes three boxes horizontally, then you know that the text is too big. If it only takes up one box, it might be too small.
    Without a grid, you might lean on gut feeling only — and while your gut feeling can be of great help, it’s best to approach text overlays with as much exactitude as possible.
    The 20% Rule Will Help You Create Better Facebook Ads
    While Facebook no longer requires advertisers to adhere to the 20% rule, it’s still a valuable guideline for adding text to your Facebook ads. Keep text to a minimum and you’ll ensure your Facebook ad packs as much impact as possible, significantly boosting your ROI and encouraging viewers to engage with your brand.
    Editor’s note: This post was originally published in June 2019 and has been updated for comprehensiveness.

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