Category: Marketing Automation

If you’ve ever tried to solve a Rubix Cube, you’ve put your analytical skills to the test. Making the colors match up requires problem-solving, logical reasoning, and pattern recognition.
While the majority of marketers will never make it to the next speedcubing competition, the skills you learn with puzzles like this are essential to a successful marketing career.

In today’s workforce, nearly one in four workers have a job in which analytical skills are considered the most important factor. Companies want to hire for these skills because it shows a candidate’s ability to think logically and use data to inform decision-making. In fact, Indeed found the most in-demand skills for employers — and several analytical skills top the list.
That’s why it’s important to know how analytical skills apply to your career and what you can do to develop these skills over time.
As a marketer, being able to understand problems and provide solutions is essential to a long, successful career. It means you can take a critical lens to the details of a problem to fully understand it. This helps you notice trends, understand the steps needed to take action, and offer novel solutions. But that doesn’t mean you have to throw creativity out the door. Using analytical skills to problem solve can look like a structured, methodical approach or a more creative one.
We’ll explore the various types of analytical skills later on, but first, let’s look at how analytical skills differ from critical thinking skills.

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Analytical Skills vs. Critical Thinking
A person who uses logic to find patterns, brainstorm, analyze data, and make decisions based on that information has analytical skills. One of the skills required to do that is critical thinking.
In other words, critical thinking is just one of many skills you need to be an analytical thinker.
You probably use critical thinking more often than you imagine, like when you:

Question whether a piece of information is a fact or an opinion.
Break problems down to understand the reasoning behind them.
Draw conclusions from data, rather than a gut feeling.
Make intentional, rational, and goal-oriented decisions.

Marketers who have strong critical thinking skills make reasonable, logical judgments and think through every decision. They provide facts and logical arguments to back their choices, which leads to smart decisions and improves company success.
While each role has its own analytical skill requirements, there are several that will benefit any marketer throughout their career.
Example of Analytical Skills
If you’re looking for a marketing role that leans towards analytics, such as a market research analyst position, it’s best to develop analytical skills specific to that position and your desired industry. Analytical skills are soft skills, so you’ll also want to develop hard role-specific technical skills.
For an analyst, that means mastering technical skills like Google Analytics and statistical software, while also having analytical skills such as creating data collection methods and presenting findings to senior leadership.
But across the board, all marketers can benefit from developing these in-demand analytical skills.
1. Critical Thinking
Any position across all levels of a company can benefit from critical thinking skills. It’s the ability to question an idea or examine why a problem exists. This can lead you to tackle issues others thought impossible and understand whether resolving a problem is worth the time, money, and effort. Critical thinking can take many forms in marketing, such as:

Decision-making
Content and brand auditing
Prioritization
Troubleshooting
Case analysis
Correlation
Data interpretation
Judgment
Market research analysis

2. Data Analysis
Neil Hoyne, Chief Measurement Strategist at Google, once said, “The companies that are going to win are the ones who are using data, not guessing.”
Interpreting data is more than collecting and reading information — it’s making sense of what’s before you by connecting patterns and recognizing trends. Strong data analysis skills allow you to pull insights from a large volume of data, which you can share with key decision-makers. This skill can show up in marketing role requirements in a few common ways.

ROI analysis
SWOT analysis
Data visualization
Pattern recognition
Process analysis
Industry and market research
Presentation skills
Measuring customer satisfaction
Marketing analytics
Customer segmentation strategies
Predictive analysis

3. Creative Thinking
I once had a manager who was known for saying, “The first answer isn’t the answer.” She knew the role creativity played in problem-solving and pushed our team to view a possible solution from all angles. Marketers with this analytical skill work to find out-of-the-box solutions and patterns that others brush past. And if you need any more convincing, ‘creativity’ ranks on Indeed’s top 20 list of most in-demand skills for today’s workforce. At work, creative skills involve:

Brainstorming
Collaboration
Adaptability
Budgeting
Search engine optimization (SEO)
Strategic planning
Organizational restructuring
Predictive modeling
Campaign development
Branding

4. Communication
Employers consistently rank communication as a must-have skill — and for good reason. Being able to explain your idea for a project or give feedback is essential as a marketing professional.
Communicating clearly helps you keep everyone on the same page when rolling out a campaign or diffuse a problem with a deadline when it (inevitably) arises. Strong communication skills needed in marketing include:

Written and verbal communication
Body language
Interpersonal skills
Active listening
Conducting presentations
Reporting
Confidence and clarity of expression
Sharing feedback
Responsiveness
Delegating responsibilities
Respect and empathy

5. Problem-solving
Deciding how to respond to a harsh customer comment on social media. Distributing an advertising budget. Prioritizing which roles to hire for as a growing team.
All of these situations require analytical problem-solving skills, and all will pop up through a marketing career. Here are the problem-solving skills every marketer can benefit from developing:

Research
Data collection
Prioritization
Checking for accuracy
Risk-taking
Attention to detail
Dependability
Team-building
Logic and reasoning
Organization
Crisis management

6. Collaboration
Good collaboration skills can improve your working relationships, help you accomplish tasks on time, and reach your short- and long-term goals.
And nearly every marketing team has to collaborate with sales, product, business development, and creative teams to get anything done, knowing how to create synergy with your colleagues will make work smoother and more enjoyable.
The most common collaboration skills for marketers today are:

Persuasion
Adaptability
Time management
Responsiveness
Negotiation
Giving and receiving feedback
Emotional intelligence
Open-mindedness
Process improvement
Adapting to change
Networking

How to Improve Analytical Skills
Developing analytical skills takes time and effort. Unlike technical skills that have a structured approach to follow, analytical skills are more difficult to define and develop. There’s a process to learn how to use Google Analytics for SEO, but the steps to become an effective communicator are more fuzzy and undefined.
Fortunately, analytical skills can be honed. Here how you can go about boosting your skills and contributing to your company’s productivity and success.
Take courses, certifications, or on the job training.
Infinite resources exist both in-person and online that can help you improve your analytical skills. Universities and online companies like Coursera offer online schooling, HubSpot Academy offers free certification courses, and many companies provide stipends for continuing education.
Start by identifying which skills you want to improve and do research to find the resources that are right for your skill set and budget.
Find a mentor.
You likely know someone who is an excellent negotiator or always crafts the perfect email. Noticing how these people approach a situation and problem solve can help you hone your skills. Take notes, save examples, and apply their process to your work.
To take it a step further, ask them to chat over coffee or a phone call to discuss how they developed their skill. They can likely point you in the right direction or provide guidance on what you need to do to excel at the skill.
Try practice problems.
Role-playing is incredibly effective when working to improve analytical skills. Instead of simply reading a case study about an innovative digital media campaign, find a tool to help you develop your brainstorming skills.
Depending on the skill, you can find a practice book or an online resource to walk you through various mental models and scenarios. Work on an idea, and then present it to a trusted colleague or mentor to get feedback.
Play games to improve your analytical skills.
Spending hours on your phone playing Sudoku has more benefits than the personal satisfaction of beating your top score. Games that test your mental agility and memorization can improve your ability to think logically and challenge norms. While game trends are constantly changing, there are several classics that have withstood the test of time.

Sudoku
Jigsaw puzzles
Board games (i.e. Scrabble, Settlers of Catan, Splendor, Pictionary, and Bananagrams)
Computer or mobile games (i.e. Lumosity, Elevate, and Peak)
Chess
Crossword puzzles

Analytical Skills for Your Resume
Once you gain or improve your analytical skills, make sure to update your resume to reflect those strengths. Your resume should include a list of 10 to 20 skills, with a mix of both hard and soft skills. Note at least five to 10 analytical skills so potential employers know you have the knowledge to get your job done.
When choosing which skills to highlight, look to the job requirements section. A role may involve managing the company’s social media accounts, but this typically includes collaborating with multiple teams to get the content and analytics you need to do that successfully. Showcasing a blend of technical and analytical skills is what makes you a competitive candidate.
As your career develops, you’ll likely need to keep your analytical skills sharp. Be proactive by practicing and paying attention to people who have the skills you want to acquire, and you’ll be on your way to solving complex problems with ease.

SEO for YouTube, how to rank YouTube videos fast?

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Most of us know that building our email list is important, but many people focus too much on growth and wind up neglecting maintenance. Email marketing campaigns aren’t ‘one and done,’ and neither is your list. Just like your home, your body, and your relationships, your email list requires upkeep to stay healthy. Regular review…
The post The Importance of Email List Maintenance appeared first on Benchmark Email.

The first step in any successful project is drawing up a game plan with a clear objective. It’s one of the reasons marketers love creative briefs.
A creative brief acts as a roadmap that takes a project from ideation to completion. It ensures the scope, timeline, key stakeholders, and purpose of the project are communicated clearly. The creative brief is the single source of truth for everyone working on a project. If questions come up or tasks become unclear, the creative brief will steer things in the right direction.
If you’re just starting out in a creative role, taking on your first gig as a designer or consultant, or you simply want to get better at writing creative briefs, this article has everything you need to know to write the most effective creative briefs.

Whether you’re a consultant pitching a creative brief to a client, or a project manager presenting a brief to your team, start by speaking with the project stakeholders. These discussions will help you understand the company’s mission, project goals, and challenges your team faces. Then, you’ll have enough information to write a compelling brief that focuses on what’s really important to your company or client.
The idea of a creative brief sounds simple, but it can be hard to wrap a lot of important details into just a few pages. Therefore, a creative brief is typically made of eight sections that can fit on one to two pages.
Creative briefs are pretty standard documents within just about every marketing, advertising, or design team. But the format of every company’s creative brief might vary slightly to suit the needs of the project or client. Below is a simple outline that will be the foundation of your creative brief. It includes the most important steps in the creative process and information that’ll be relevant to stakeholders involved in the project.

Once you’re fully informed and ready to write, use the following steps to draft yours. To make it even easier, I’ve included a fill-in-the-blank template in the last step.

Follow Along with HubSpot’s Free Creative Brief Templates

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1. Decide on a name for the project.
The first step in developing a creative brief is deciding on a project name. This might sound simple, but it’s one of the most critical components of a creative brief. If you’re building a campaign around a brand new product or service, the campaign name will be the first time many members of your team will be introduced to it. Referring to the campaign (and therefore product or service) by the correct name prevents the game of telephone from happening. Without a specific and clear campaign name, people will make up their own terminology which can alter the intent of the campaign.
To create a project or campaign name for your creative brief, keep it creative and brief. A few words or a short sentence should work just fine. If you’re launching a product, identify what the call to action will be for the target audience, then center the name around that. Here are a few examples of fictional campaign names:

The Search for Adventure Campaign- A scavenger hunt-themed amusement park.

The Don’t Forget Your Memories Campaign – A photo frame company.

The “What’s hotter than Pepperco hot sauce?” Campaign – A hot sauce brand.

2. Write about the brand and summarize the project’s background.
Another simple, yet essential section is the company background. If you work in an agency setting, this is non-negotiable as your team is likely handling several client campaigns at once. However, if you’re developing a creative brief for an in-house project, you’ll still want to include this part. New hires on your team, freelancers, and vendors will appreciate the background that your internal team is already privy to.
The company background shouldn’t be a general history of the company or a copied and pasted paragraph from the about page. Instead, tailor this to the project at hand. Set the scene with one or two sentences that sum up the brand’s mission. Follow this with a few sentences that give background on the brand and what led to the development of the project.
While some creatives have put this information all together in a quick paragraph, others separate it with headers like “Brand Statement” and “Background.”
Here are some questions to consider when writing a company background for your creative brief:

Has the company launched a campaign like this before?
Why is the company choosing to launch this campaign right now?
What’s happening in the market and how will this campaign respond to it?

3. Highlight the project objective.
Here is where the creative brief gets more specific. The project objective should briefly explain the purpose of the project, the timeline, and the audience it’ll target. This can be done in a sentence or two, but you can get creative and stylize it in sections.
This part of the creative brief will be helpful in emphasizing why the project needs to happen. The goal aspects will help you and your team align on the project’s expectations. If the company or client hasn’t identified any major challenges, you can focus this section on goals and objectives. Explain what a successful project looks like and how it will benefit the company.
Pro Tip: Writing a project objective is very similar to writing a goal, so take a look at this blog post for more detail on goal and objective writing.
Here’s an example of a sample creative brief for PayPal that offers separate sections for “The Problem” and “The Goal”:

4. Describe the target audience.
Next, it’s time to define the target audience for the project. This is the segment of your market that will directly benefit from the product or service being launched. You can take audience segmentation a step further by identifying a primary and secondary audience. Doing so will give your team more freedom to explore creative ideas that might resonate with one group more than the other.
When crafting the target audience section, be sure to include the following:

Demographics – Simple demographic information gives your team insight into exactly who the audience is. This includes data points like age, income, education, ethnicity, and occupation.

Behaviors – Buying behaviors, trends, and other customer history make up the target audience behaviors. These provide important context to the creative brief because they explain where the customer is in their buyer journey.

Psychographics – This is how the audience thinks and feels about your brand and the product or service you sell, in general.

Geographics – Digital, physical, and hybrid campaigns will benefit from having geographics stated explicitly in the creative brief so that media buyers can price ad slots in each market.

Pro Tip: Your creative brief shouldn’t be too long, and this section can take up quite a bit of space. To make this section more digestible, consider using buyer personas.
Here’s how the sample brief for PayPal noted above thoughtfully explains a new product’s target audience:

5. Interpret the competitive landscape.
Knowing what your competitors are doing is advantageous for the whole team. You can use competitive data to come up with ideas that haven’t been tried yet, learn from their failed projects, or build a project that improves on a strategy they’ve used in the past.
Include a quick list of competitors with similar product or service offerings. Briefly list a few things your company has in common with them, how your brand has differentiated itself already, and a few areas where this project can help you get ahead.

6. Prepare the key message.
The key message can be the most difficult part of the creative brief to develop because just about every stakeholder will have a different opinion of what it should be. To get buy-in faster, try this simple trick. Ask yourself “We’re launching this project, so what?” The so what? is your key message. It explains why your target audience should stop what they’re doing and pay attention to your campaign.
The key message includes the pain point, what the audience’s experience might be like without the pain point, and the benefit they’ll receive as a result of your company’s solution. This framework places the customer in the spotlight of the campaign. Instead of telling them what this product or service could do for them, it positions them as the main character in the journey from problem to solution.
7. Choose the key consumer benefit.
If you’re launching a new product, there are likely several features and benefits that the target audience will experience when they decide to purchase it. However, it’s very difficult to structure a campaign around several different features. That’s why marketers and creatives use something called a key consumer benefit (KCB) in the creative brief to keep everyone aligned on the primary benefit being communicated. To choose the right KCB, you’ll want to get input from the project stakeholders and rely on consumer data to guide the decision.
Pro Tip: Your KCB won’t always be the fanciest feature of your product. The benefit that solves the biggest problem for your audience is a great choice for the KCB.
8. Select an attitude.
The tone and voice of your campaign create the overall attitude and that should be consistent throughout every creative element that’s being developed. Identifying a few adjectives that describe the attitude of the campaign can help copywriters draft copy that sends the correct message within the right context. Graphic designers can use colors and techniques to portray the tone and voice as well.
In this section of the brief, you should also note the appropriate voice for your audience. While some audiences, like those in the business world, prefer more formal language, others might engage more with a casual, relatable tone. To substantiate your decision to choose a particular brand voice and tone, you could write something like, “Our brand voice is a casual and carefree tone because it speaks to younger Gen-Z audiences.”
Pro tip: Use a thesaurus to find specific words that evoke nuanced emotions and attitudes for a hyper-targeted campaign.
9. Determine the best call to action.
Finally, your audience needs something to do once they see your campaign. The good thing about CTAs is that they don’t have to be physical actions. A CTA could have a goal to change thoughts and perceptions about your brand which doesn’t require the audience to do anything at all.
Your creative brief might include several different CTAs, especially if you have a primary and secondary target audience. But it’s a good idea to have one primary CTA that drives the project objective we talked about earlier.
10. Draft the distribution plan.
When the project is done, you’ll need to make sure your audience actually sees it. List a few channels or platforms on which you plan to announce the launch, as well as any promotional content you plan to create.
When drafting this section, think about your target audience. Don’t waste time on a promotional strategy that they won’t see. For example, if you’re promoting a project to Gen-Z, you’ll want to invest in social media rather than billboards or newspaper ads.
11. Share the creative brief with stakeholders.
Once you’ve drafted a creative brief, share it with the team you’ll be working with. You’ll also want to circulate it around the company via Slack, email, or presentations. If you’re a consultant working outside of a client’s company, encourage your clients to share the brief internally.
As you or your clients spread awareness, you should be open to answering questions or taking feedback from colleagues in case they have any great ideas. This strategy will improve team alignment, increase support of the project, and ensure that all of your colleagues are on the same page.
Creative Brief Template
Having trouble with the flow and organization of your brief? Here’s a simple template that could help. Copy and paste it into a document and fill in the blanks. You can also add to it or adjust it as needed for your project.

Download More Creative Brief Templates
[Inset company or client logo at the top along with the project name.]
COMPANY BACKGROUND:
For ___ years, ______ [Brand Name] has been serving customers in the ____________ [group/job field/geographical area] with ____________________

.
[Brand Name] has made achievements including __________,__________, and ___________. We have also launched marketing campaigns that have touched on ____________,________, and ____________. With the launch of _________ [project name] they hope to ___________.
PROJECT OBJECTIVE:
With this project, the company aims to solve problems related to ____________________, while also expanding on ___________ and improving on _____________.
TARGET AUDIENCE:
Our target audience is ____ [gender], in the age range of _ and _, and live areas like ____, _____, and ______. They enjoy _____, dislike ______, and might work in fields like _____, _____, and _____. They want more of ________ and their daily pain points include ________.
Their favorite products might include _______ and ______. They learn about these products through channels including ________, _________, and _______.
COMPETITORS:
Our three biggest competitors [are/will be] ________, ________, and _______. These competitors offer _____, ______, and ______. We are ahead of them in _____ and ______, but we are behind when it comes to product offerings like __________ and _________.
KEY MESSAGE:
The target audience is experiencing __________ [pain point], but with our newest project ___________, they’ll get to experience _________ [new experience without the pain point]. That’s what makes ______ [solution] an unrivaled solution within the market.
KEY CONSUMER BENEFIT:
________ [feature] is the best way for our target audience to experience _____ [benefit].
ATTITUDE:
[Include three to five adjectives that describe the tone and voice of the project.]
CALL TO ACTION:
When the target audience sees our campaign, they will [feel/think/do] _________.
DISTRIBUTION:
We will promote the launch on platforms and channels that our demographic regularly engages with. These will include ________, ________, and _______.
We will also release content including _______, _______, and ________ to gain attention from our audience and inform them of the project.
Below are a few messages we will use:

_________________________________________________.
_________________________________________________.
_________________________________________________.

Types of Creative Briefs [+ Examples]
Creative briefs serve several purposes in the communications field. Marketers, designers, and advertisers use them differently. Depending on your role, your team, and the project you’re working on, one might be more effective than the other. Below are some of the most common types of creative briefs used across industries today plus examples of what they might look like.
Marketing Creative Briefs
A marketing creative brief is most commonly used to bring campaigns to market. This type of creative brief can be used for both new and existing campaigns. Broad business goals and strategies to accomplish them are usually included in this type of creative brief. It’s also not uncommon to see revenue goals and a budget included in a marketing creative brief.
Simple Marketing Creative Brief Example

Product Design Creative Briefs
Product design creative briefs outline the go-to-market strategy for a new product or feature launch. Product marketers are responsible for developing this type of brief. Developed in conjunction with the product manager, the product design creative brief will describe the features and benefits of the product and how the audience will benefit from them. Unique features of this type of creative brief include product documentation and product descriptions.
Product Design Creative Brief Example

Advertising Agency Creative Briefs
Advertising agencies develop creative briefs often for the various clients they serve. These briefs are concise and include the client’s brand guidelines as well as the specific project guidelines. A budget may also be included in the brief so that all teams can make wise decisions about the tactics they recommend for the client. An account manager or supervisor develops the creative brief and shares it with client stakeholders before the agency begins working on the project.
Advertising Agency Creative Brief Example

Streamline Projects with a Creative Brief
Scope creep happens to the best of us. Projects get bigger, stakeholders are added, and the objective of the project seems to morph as time goes on. Streamline your next product launch or marketing and advertising campaign with a creative brief. As a result, you’ll find that your team is more aligned with the project’s goals. We’ve even provided free creative brief templates to get you started — download them below.
Editor’s note: This post was originally published in July 2019 and has been updated for comprehensiveness.

Integrated marketing is any marketing campaign that uses multiple channels in execution. For example, you might see a popular new donut flavor in a commercial, then drive past the donut shop to see posters of the donut. And if you flip through Instagram once you get to your destination, you might see a GIF on your feed, displaying the donut.
This style of marketing is great for boosting leads and brand awareness. Using multiple sources to deliver the same campaign diversifies the audience that interacts with its content. In this post, let’s look at some recent integrated marketing campaigns that delivered a great experience for customers and leads alike.

Best Integrated Marketing Campaigns
1. Hyundai Elantra
Channels: Spotify, Website
A great example of an integrated marketing campaign comes from the 2021 Hyundai Elantra award-winning campaign.
To increase brand awareness among the younger, millennial demographic, Hyundai partnered with Spotify and musicians in LA, Miami, and NYC to give customers an insider’s guide of the city.
The city guides were made available to audiences everywhere through Spotify podcasts, where drivers could follow along from place to place by listening to the podcast.
These guides were audio, video, and even a microsite that housed itineraries and stop descriptions.
As an associate marketing manager at HubSpot, I think this is a great campaign that utilizes the right channels for the audience that Hyundai is trying to reach.
2. “Fatima,” the movie
Channels: Facebook Premiere, other social media channels
In 2020, McKinney and Picturehouse teamed up to launch a new film, Fatima, the historical drama of the Virgin Mary’s appearances to three children in Fátima, Portugal, over a hundred years ago.
The companies developed social content to inspire, connect and elevate the film’s key themes. It was a social campaign that included more than 200 pieces of content reaching 14 million people.

But one month before the movie’s release, the world and Fatima were put on pause due to COVID-19. To keep people interested and engagement up for another four months, the companies created “Together In Spirit,” a virtual pilgrimage transporting people to the Shrine at Fátima. The campaign videos got more than 27 million views.
At a time when everyone was isolated, the goal of the broadcast was to provide a message of hope, and in the process, it became the best-performing Facebook Premiere event in motion picture history.

3. Hulu’s HAHA Awards
Channels: Twitter, LinkedIn, YouTube, Website
One of my favorite integrated marketing campaigns to come along is the launch of Hulu’s HAHA Awards. HAHA is a clever acronym, standing for “Hilarious Animated Hulu Awards,” which I love.
Initially, I saw the commercial during a regular ad break while watching — of course — Hulu:

Because there’s no awards show for animated content, the team at Hulu decided to change that — and get fans involved. Fans can vote for the awards on Twitter and Hulu’s website.
I appreciate that anyone with a Twitter account can participate in voting, regardless of if they are Hulu customers. Some of the categories are popular TV shows, like Archer and Bob Burgers, so the masses can vote. Additionally, people without a Twitter or Hulu account can vote, just by visiting the website.
The tactic of using YouTube to introduce the campaign, as well as alternate methods of voting, makes this campaign a chance for Hulu to delight customers and earn more quality leads from social media.
4. Victoria Monet’s “Audience”
Channels: Instagram, Facebook, Billboards
For the single, “Experience,” R&B singers Victoria Monet and Khalid collaborated with Spotify for a release campaign. The campaign included online and in-person marketing tactics and is the favorite campaign of HubSpot staff writer Jay Fuchs.
In Canada, there was a billboard put up in Toronto, promoting the song’s Spotify release. In response, Monet posted a picture on Instagram to share with her fans and promote the single:

The use of online and in-person marketing methods makes this integrated campaign one that can be seen from anywhere. From the billboard in Canada to international Facebook and Instagram fans, the release of “Experience” was anticipated globally. In fact, in one month, the single became Monet’s most popular song on the streaming service.
5. Gillette, “The Best Men Can Be”
Channels: Website, YouTube
“In 2019, Gillette launched its campaign, ‘The Best Men Can Be’. The campaign included an inspiring video, a landing page that celebrates male advocates and leaders in the community, and a hashtag, #thebestmencanbe, to encourage user participation across social channels,” says HubSpot Marketing Manager, Caroline Forsey.

Image Source
“The campaign, created in response to the #metoo movement, urged men to hold themselves to a higher standard,” says Forsey. In the corresponding ad for the movement, viewers are shown hypothetical real-life instances of men stepping in to be themselves, and making positive change in their community. To heighten awareness of the movement, the landing page highlights real accounts of men upholding the hashtag Gillette created.
“While the campaign received some backlash from both stakeholders and consumers, I think it was worth the price because it redefined the shaving brand as a relevant, values-oriented brand. For me personally, I shared the ad with all my male friends and family members, and it sparked a discussion — which, really, is what marketing is all about,” Forsey commented.
Gillette’s tactic of getting their customers involved proved to be successful in the moment and long-term. Discussions, like the one Forsey had with men in her life, were happening nationwide. In fact, my university class had one about the campaign. This integrated campaign, boosted by real accounts, was proven to be not only successful but valuable.
6. REI, #RecreateResponsibly
Channels: Website, Instagram
Outdoor activity is at the core of REI’s products. REI sells camping essentials, such as tents, clothes, and insulated containers. In 2020, REI partnered with several groups in Washington state that aim to preserve wildlife and nature, making it the favorite campaign of HubSpot marketing manager, Clint Fontanella.
Outdoor Alliance, The Outdoor Industry Association, and national parks came together for the #RecreateResponsibly campaign. The point of which was to educate the public about how to stay safe when venturing outdoors, with the main content player being graphics similar to the one below:

Image Source
This graphic was shared on social media to spread awareness of tips to responsibly venture outdoors to avoid health concerns. #RecreateResponsibly’s hashtag asks followers to share the tips in real-life situations, shared by REI’s Instagram.
With the hashtag and partnerships, the campaign is also boosted by related blog posts on REI’s website. Posts like this one offer ways to stay safe while traveling.
The hashtag has been used by The National Park Service, Colorado Parks and Wildlife, and Los Angeles National Forest, and brings awareness to large audiences. The partnerships and REI’s content share an educational message and an interactive component — making this campaign diverse and engaging.
7. Melt Cosmetics, “She’s in Parties”
Channels: Website, Instagram, Facebook
“She’s in Parties” is the name of an eyeshadow palette from Melt Cosmetics. Says staff writer Rebecca Riserbato, “The purple palette sparked a hashtag of the same name on Instagram. On the landing page for the collection, there’s a section dedicated to Instagram posts with the hashtag.”
The campaign inspired a purple theme, which took over the company’s Facebook and Instagram accounts. Along with this social media content, influencers who were sent the palette began to upload their reviews on YouTube.

For this launch, a variety of social tactics were used. A matching social campaign, user-generated hashtag, YouTube recommendations, and a revolving landing page were all contributions to where the campaign was distributed. When you know where your audience spends their time, like the team at Melt, you can reach them with a diverse, omnichannel strategy.
8. Brew Dr. Kombucha, “Love Wins”
Channels: Website, Instagram
“In May 2020, Brew Dr. Kombucha released its signature kombucha with limited-edition colorful, rainbow-wrapping for Pride Month,” Forsey recalls. “The wrapping has the lifeline number to The Trevor Project printed directly on it — the company partnered with The Trevor Project and supports the organization through proceeds of its limited-edition kombucha.”

Image Source
“Along with the limited-edition wrapping, the company created a dedicated landing page for #LoveWins, and supported Pride Month with the #LoveWins hashtag across its social channels.”
Forsey continues, “Ultimately, I chose this campaign as one of my favorite integrated campaigns of 2020 because I was inspired to see this brand uplift and inspire communities while giving proceeds back to an incredibly worthy cause.”
The brand chose a social movement that was important to them, Pride, and celebrated it with this integrated campaign. This tactic brings awareness to a social cause, a respected organization, and enhances a celebration.
9. The New York Times, “The Truth Is Hard”
Channels: Commercial, Facebook, Billboard
In early 2018, the newspaper The New York Times was struggling. With dwindling subscriptions and dwindling trust in the news from the general public, the team behind the famous publication had to figure out how to build widespread trust.
That’s where “The Truth Is Hard” came in — it was a campaign designed to offer transparency. “I think the best advertising not only gets you to pause and pay attention at the moment but also encourages the viewer to take action and learn more after the fact,” says Alicia Collins, senior brand manager.
“The New York Times’ ‘The Truth Is Hard’ campaign does that. It tells a clear and impactful story, and demonstrates the value and importance of journalism right away.”
Following a tribute to journalism at the 2018 Oscars, the campaign began. The Times aired a minimalist film to display the clarity of newsprint, and challenged viewers to think about what truth means to them.
Refugee crises, sickness, and wars — the second phase dove deep into conveying what journalists endure in order to deliver the most accurate coverage. And, with a paid media campaign on Facebook, Twitter, and Instagram, all of this content was broadcast for the world to see.

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This campaign earned the Times their highest number of new subscriptions since the paywall started, increasing signups by 100%. The multiple channels used by the news source to restore their image to the public worked and made this integrated campaign a win.
Get Started With Integrated Marketing Campaigns
Integrated marketing campaigns can help increase brand awareness, generate leads, and delight your customers. The best integrated marketing campaigns have an omnichannel approach, encourage audience engagement, and hopefully improve your brand reputation.
And the only way to truly create an integrated marketing campaign is to have a marketing plan template to help you identify the right channels, budget, and strategy for your campaign.

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