Category: Marketing Automation

All about Marketing Automation that you ever wanted to know

  • Social Media Content Ideas for Every Official (and Non-Official) Holiday of 2022

    We’ve all seen the cute dog videos that flood our Instagram feed on National Dog Day and the artfully shot latte photos for National Coffee Day. These holidays might not be celebrated the world over, but they can be fun way to engage online.  
    In this post, we’ve outlined a calendar of all of the official (and slightly less official) holidays in 2022 to serve as a blueprint for your content, plus fun social media post ideas to jumpstart your brainstorm.
    Let’s dive in ✨
    Official Holidays
    These are the holidays you might already know about, they often show up on your calendar automatically. A social media post for these holidays could be as simple as wishing your followers a happy [fill in the blank], alerting them to your holiday hours, providing a glimpse into how you’re celebrating with your team, or showing how your product fits into timeless holiday traditions.
     Brightland olive oil shared Thanksgiving recipes using its products. (Source)For observances, a great way to honor the group of people being recognized is to do your research and highlight relevant individuals or businesses. For example, we had a variety of posts for Black History Month, including a spotlight on Black-owned businesses and a call for followers to share their favorite Black social media marketers.
    We celebrated Black History Month by highlighting Black businesses. (Source)January
    January 1: New Year’s Day
    January 17: Martin Luther King, Jr. Day
    February
    Black History Month (U.S.)
    February 1: Chinese New Year
    February 2: Groundhog Day
    February 14: Valentine’s Day
    February 21: President’s Day
    March
    Women’s History Month (U.S.)
    March 17: St. Patrick’s Day
    March 18: Holi
    March 27: Mothering Sunday (U.K.)
    April
    April 17: Easter
    May
    National Asian Pacific American Heritage Month (U.S.)
    May 5: Cinco de Mayo
    May 8: Mother’s Day (U.S)
    May 30: Memorial Day (U.S)
    June
    Pride Month
    June 19: Juneteenth (U.S)
    June 19: Father’s Day (U.S. and U.K.)
    July
    July 4: Independence Day (U.S)
    August
    September
    September 5: Labor Day (U.S)
    September 15 – October 14: Hispanic Heritage Month (U.S)
    October
    October 10: Columbus Day and Indigenous Peoples’ Day (U.S)
    October 31: Halloween
    November
    American Indian Heritage Month (U.S)
    November 11: Veteran’s Day (U.S)
    November 24: Thanksgiving (U.S)
    December
    December 18-26: Hanukkah
    December 25: Christmas Day
    December 31: New Year’s Eve
    Unofficial Holidays
    There are a lot of unofficial holidays out there, this list covers some of the big ones that are most applicable to small businesses, but there are plenty more. It’s definitely worth taking a scroll through ALL of the unofficial holidays
    January
    National Mentoring Month (U.S)
    A great way to start out 2022 is to share your experience with mentoring. You could also ask employees to share ways they’ve been mentored and create a slideshow in Canva with their quotes. Or, tag your own mentors to thank them for the impact they’ve had on you and your business.
    Great North Air Ambulance tells a story of mentorship among its team. (Source)January 10: National Clean Your Desk Day
    Looking at someone’s desk can be pretty fascinating. For National Clean Your Desk Day you could ask a few members of your team to take photos of their desks and share the desk accessories that they can’t live without.
    February
    February 13: Super Bowl Sunday
    This day means pretty different things for different people, so think about what your audience might love most from you, whether that’s sharing some team spirit, delicious snack recipes, or ideas on what to do when you don’t want to be watching the big game.
    March
    March Madness
    While March Madness is a basketball tournament, there are endless ways you could turn this into a fun social media game. Create your own bracket and use the Instagram Stories vote function to have your followers vote on their favorite. Tie it back to your business by pitting products against each other (a great way to get user feedback!).
    Here, Food52 has a cookie tournament in the works. (Source)March 1: World Compliment Day
    Do as the day says, and pay a frequent customer or neighboring business a compliment. Or, start a challenge for your followers to compliment a friend, co-worker, or stranger and post it.
    March 4: National Employee Appreciation Day
    This holiday is the perfect way to showcase your employees: Queue up a slideshow or multiple Instagram Stories sharing why they’re amazing. Not only will your employees appreciate it, but you’ll start (or continue) to build a culture of recognition.
    March 8: International Women’s Day
    On International Women’s Day, we asked followers to tag inspiring, impactful women. (Source)March 20: International Day of Happiness
    Spread some happiness today by sharing a funny meme that always brightens your day or creating a hashtag (like #whatmakesmehappy) and featuring things that make you and your team happy. Ask your followers to join in and use the hashtag for some great user-generated content, too.
    March 29: National Mom and Pop Business Owners Day
    Although the term “mom and pop shop” is less used these days, it’s still a great opportunity to celebrate your small business and others you love. In fact, use the holiday to share the companies you buy from. Create a slideshow and tag your favorites so your followers can buy from them, too.
    April
    National Volunteer Month (U.S)
    Are there any causes that are near and dear to you? If you volunteer, whether as a business or on your own, shine a spotlight on the cause this month. In a video or long-form caption, share why the cause is close to your heart and a bit about your volunteer experience.
    April 1: April Fool’s Day and International Fun at Work Day
    April Fool’s Day pranks can be fun or fraught, so a safer approach might be celebrating how you have fun at work. Host a company lunch or mini-golf tournament and show your followers what’s happening behind the scenes. Or, ask employees what they’ve found the most fun about working at your company and share snippets—it might even help you hire new people!
    April 22: Earth Day
    Does your company value suppliers, partners, or products that focus on sustainability? Today’s the day to spread the word.
    For Earth Day, Buffer showcased an organization that is working towards a more sustainable future, while tying it back to social media and building an engaged audience.(Source)April 28: Take Our Daughters and Sons to Work Day
    Cute kids at work deserve their time in the limelight. You could stage photos of kids working at desks, kids taking or fulfilling orders, or greeting customers. Or, do an Instagram Stories segment asking the kids who come in what they want to be when they grow up.
    May
    May 21: Cultural Diversity Day
    This United Nations holiday is the perfect time to share the cultural background and traditions that are important to you and your business.
    PPG People honored the diversity of its employees’ backgrounds on Cultural Diversity Day. (Source)June
    June 30: Social Media Day
    This is a big one in our sphere! For Social Media Day you can showcase some of your favorite things you’ve posted in the last year or a big win that came from social media, or talk about the best posts you saw from your followers.
    June 30: Work From Home Day
    A lot more folks have experience working from home now, this is a good opportunity to share lesser-known or off-the-wall tips for being productive at home.
    July

    July 17: World Emoji Day
    Fun fact, this date was chosen because the calendar emoji 📅 has a date of July 17th on it. There’s an existing community around World Emoji Day so this is a great day to get involved. You can share the top emoji for your brand/business or ask your community to vote on which emoji best represents you. 🛍
    August
    August 19: World Photo Day
    This is a great day to share your favorite photo or start an Add Yours sticker on Instagram Stories.
    August 21: World Entrepreneurs Day
    For small business owners, this is a great day to highlight your journey so far and share anything you haven’t had the time to share yet. A few prompts: How did your journey start? What has been the biggest challenge so far? What’s next for you and your business?
    September
    September 26: Love Note Day
    While this could be interpreted in a variety of ways, an easy way to jump on this holiday is to send a note to your customers or community. You can design a quick graphic in Canva, and write a heartfelt thank you to your customers for their support.
    October
    October 7: World Smile Day
    Sometimes, these unofficial holidays just call for a simple photo. You can post a meme of an animal smiling, or showcase team members smiling big!
    Smiling faces—what could be better? (Source)October 16: Boss’s Day
    If you have managers who work at your business this is a great day to recognize them, or to ask a few teammates what they’ve learned from their boss. You could also share some of the best advice you’ve ever received from a previous boss.
    November
    National Entrepreneurship Month
    This month is a great time to really dive into all things business. You could start a weekly “Ask Me Anything” series on all things entrepreneurship and answer any questions that your followers have about how and why you started your company.
    November 19: Women’s Entrepreneurship Day
    This day is all about recognizing women business owners. You could share wisdom from famous women entrepreneurs in your industry or highlight some of your favorite women-owned brands.
    November 25: Black Friday
    The biggest shopping day of the year always feels like a big deal, especially if your small business sells a product. If you’re offering a Black Friday promotion, let your followers know about it—you could even do a social media-only discount.
    November 26: Small Business Saturday
    Small Business Saturday is solely dedicated to shopping small. If you are a small business you could share top products or host a special giveaway. The main takeaway of today is to show off your small business and the customers that keep you going.
    Partner with other small businesses to create a special giveaway. (Source)November 28: Cyber Monday
    To round out the shopping weekend, you can talk about any e-commerce promotions you’re running, or offer a gift guide that curates a few of your favorite sale items.
    November 29: Giving Tuesday
    This is a wonderful opportunity to highlight charitable efforts or organizations that you support. We give back at Buffer every year, and love highlighting businesses like Frères Brachiaux, who donate 10 percent of their sales to homeless shelters.
    December
    December 14: Free Shipping Day
    If you sell a product, this is a great day to offer free shipping today. You can post about the flash sale on all of your social media channels and frame it as an early holiday present or a way to get your loved ones their present in time for the holidays.
    What Will You Celebrate?
    The best way to go about deciding which holiday trends to jump in on is to consider your business and brand. What are your values? What do you sell? What matters most to your customers? Look for holidays and events that align with those aspects of your company and allow you to authentically showcase your business.
    Most importantly, don’t feel like you have to post for every one of them. The goal isn’t to get overwhelmed by the options, but inspired by all the creative possibilities.
    Ready to plan out your 2022 content calendar? See how Buffer’s scheduling tools can help.

  • ActiveCampaign vs. Mailchimp – The Unexpected King of Automation

    Looking for the right marketing software that offers automation, campaign elements’ templates, analytics and more? Heard Mailchimp and ActiveCampaign are the best? Let’s see who’ll be the ultimate winner!

  • 3 Types of Competitors to Watch (+ How to Find Them)

    According to a 2020 survey, most businesses have an average of 29 competitors. Do you know who yours are?

    All businesses have competition — and knowing yours is key for innovating your products, services, and marketing strategies. But identifying the competition isn’t always obvious. Some are direct, while others may take more time to uncover.
    Here, we’ll cover the three types of competitors to watch, and five ways to identify them.
    3 Types of Competitors in Business
    1. Direct competitors.
    A direct competitor probably comes to mind when you think of your competition. These are businesses offering similar (or identical) products or services in the same market. They also vye for the same customer base.
    Some famous examples of direct competitors include Apple versus Android, Pepsi versus Coca-Cola, and Netflix versus Hulu. But direct competition isn’t exclusive to well-known national or international brands. Two shoe stores in a rural town are direct competitors. So are a handful of realtors servicing one area.
    Digital companies also see direct competition. For example, after the success of Twitter’s Periscope app, Facebook pivoted its focus to live video to keep up.
    Since direct competitors sell similar products in a similar manner, this type of competition is often a zero-sum game — meaning, a customer that buys a competitor’s product won’t buy yours. For example, if you buy a hamburger at McDonald’s, it’s not likely you’ll swing by Burger King to buy another one.
    2. Indirect competitors.
    Indirect competitors are businesses in the same category that sell different products or services to solve the same problem.
    For example, Taco Bell and Subway fall under the same category — fast-food — but they offer entirely different menu options. While they both seek to solve the same problem (feed hungry people), they provide different products to solve it.
    Here’s another example — residential painters experience indirect competition with home improvement chains like Home Depot or Lowes. Again, the category is the same but the product offerings differ.
    Indirect competition isn’t necessarily a zero-sum game. Consider someone buying supplies from Lowe’s to re-paint their home —only to do a sloppy job. They may call a local painter to fix the mistakes.
    3. Replacement competitors.
    A replacement competitor offers an alternative to the product or service that you offer. You both seek to solve the same pain points, but the means are different.
    For example, a restaurant and coffee shop in the same neighborhood could be replacement competitors. Walking down the street, some customers may choose to grab a to-go lunch from the coffee shop, while others prefer the restaurant.
    The idea here is that customers are using the same resources to purchase the replacement that they could’ve used to buy your offerings.
    These competitors are potentially dangerous if there’s more than one way to solve the same problem you seek to resolve. Additionally, these are the most challenging competitors to identify. After all, we can’t read people’s minds and understand all the choices that led them to us.
    But we can find other ways to uncover this information — such as requesting feedback from customers or keeping an eye on their social media mentions. With this insight, you can better understand your audience and identify your replacement competitors.
    As you work to identify your competitors, you may discover more than you anticipated. Don’t get overwhelmed. Remember that not all competitors are built the same — some are less of a threat than others.
    Now let’s discuss ways to identify the players above, below, and next to you.
    5 Ways to Identify the Competition
    1. Check the first page of Google.
    An easy starting point is doing a quick Google search. Think of a few keywords someone might search to find you, such as [service or product] + [location]. For example, general contractor Sacramento.
    Then, note the top companies on the first page of your search results. You may notice your keywords return thousands of results, but you shouldn’t stress. The most relevant section is the first page and the competition directly above and below you on it. Those tend to be your direct competitors.
    2. Research targeted keywords.
    Check the keywords you are currently targeting to identify other businesses targeting the same ones.
    This is a solid strategy for finding your indirect competition since they likely target the same keywords. For example, the keyword “fast-food” may reveal Subway and Taco Bell — both indirect competitors —as the top two results.
    3. Monitor social media conversations.
    Opinions are aplenty on social media — so it’s relatively easy to find what your customers are saying. To find relevant conversations, enter your businesses’ name in the search bar and check the results.
    For instance, someone may post a question to Twitter asking what hair salon they should visit in your city. A follower may respond with the name of your business, along with a handful of others.
    You can expand your search beyond social media to include community forums, such as Reddit or Quora — along with review sites like Yelp. Both of these resources can reveal helpful insight into your customers and why they chose your business over the competition.
    4. Perform market research.
    Check the market for your product or service and note any companies with a competing offer. Market research can be done a number of ways — whether that be with a Google search, by browsing through trade journals, or by talking with your sales team to see what other companies are commonly brought up by customers (to name a few).
    5. Ask your customers.
    Customers are crucial to identifying your competition — after all, they likely sifted through most of them before landing on you. There are many ways to solicit feedback from customers — both online and in-person. That could mean striking up conversations while cashing them out or sending an email survey after each sale. One way or another, try to find the best approach and regularly check the feedback for any trends.
    Every business has competition, and it pays to know the top players. But remember, as your business grows and evolves, so too will the competition. A direct competitor may go out of business, or an indirect competitor may become a direct one. All this to say, make a habit of routinely checking those above, below, and next to you.

  • What is the LinkedIn Pixel — and How Does it Work?

    Social media platform LinkedIn has more than 800 million members, and has carved out a niche for itself among giants like Facebook and Twitter for its ability to connect job seekers and employers across the globe.
    Less talked about, however, is the potential of this work-focused networking site for marketing, advertising, and sales opportunities. While it’s true that the primary purpose of LinkedIn is streamlining employment and recruitment efforts, the platform also supports more social connections and in turn, opens the door for targeted campaigns that speak to the needs of its specific user base.
    The challenge? Measuring the impact of these efforts. Sure, visitors might see your ads on LinkedIn, but what then? How do you know if they subsequently stopped by your website, signed up for your newsletter, or actually made a purchase?
    This is the purpose of the LinkedIn Insight Tag, more commonly called the LinkedIn Pixel. Here’s what you need to know about what it is, what it does, how it works, and why it matters for your website.

    Worth noting? This isn’t a piece of third-party code — it’s provided by LinkedIn directly and is designed to streamline the process of connecting ads campaign data with LinkedIn user information. According to the platform’s official LinkedIn Insight FAQ, the tag shouldn’t impact website performance since it’s both lightweight and designed to load asynchronously with other web elements to reduce resource demands.

    In effect, the LinkedIn Pixel works like a beacon that lets the platform keep sight of users after they click through onto your website and then provides a detailed report to help you measure the impact of your campaigns.
    Of course, it’s worth mentioning the obvious caveat here: Always make sure you’re up-front about the use of the LinkedIn Pixel on your site. While user agreements with LinkedIn provide the legal framework to make using this Pixel possible without users having to opt-in on every webpage, it’s a good idea to be straightforward about your policies around data collection and use.
    Otherwise, post-Pixel contacts may not go as planned if visitors start asking questions about where you got their information — and don’t like the answers.

    Part of this process comes from basic website engagement metrics. Overall statistics about how many unique visitors your site sees each day, how many newsletter or email signups occur, and how many users move from browsing to cart to purchase all impact your broader marketing approach.
    When it comes to drilling down and pinpointing target market segments, meanwhile, tools such as the LinkedIn Pixel are critical. Here’s why: As noted above, the social nature of LinkedIn skews toward business and employment, which means that marketing campaigns must take this perspective into account when designing any ads or promotions. While general data about conversions and customer contacts offers a generalized view of success across all platforms, it doesn’t tell marketing teams if LinkedIn-specific ads are effective.
    The LinkedIn Pixel makes it possible to segment traffic and determine where visitors are coming from, in turn allowing your teams to see how many click-throughs and referrals come from LinkedIn and how many are from the web at large.
    Ready to get the LinkedIn Insight Tag up and running on your website? Follow this step-by-step guide.

    Now, let’s explore each step in more detail.
    1. Sign into your Campaign Manager.

    First, sign into your Campaign Manager. To do this, head to your personal or company LinkedIn profile and look for Advertise in the upper right-hand corner. Click it, and you’ll be taken to the Campaign Manager page.

    2. Select Your Ad Account.
    Now you need to select your ad account. In the example image below, there’s only one ad account but if you have more than one, make sure you’re selecting the one that’s associated with the right campaign and website.

    3. Click on the Account Assets dropdown.
    Once you’ve selected your account, look for the Account Assets tab on the right-hand side of the top navigation menu. Click it to get the next dropdown menu and select Insight Tag.

    4. Select Install my Insight Tag.
    If you don’t have any Insight Tags installed, click on the blue button that says Install my Insight Tag.

    5. Decide how you’ll install the tag.
    You have three options when it comes to installing your tag: You can do it yourself, send the tag to a developer or use a tag manager — such as Google, Adobe, or Tealium — to install the tag.

    6. Copy the tag.
    If you decide to do it yourself, click I will install the tag myself and then copy the code in the code box that appears.
    7. Add the code to every page.
    Now you need to paste the Insight Code tag on every page in your domain. LinkedIn recommends pasting it just above the closing HTML <body> tag in the global footer.
    8. Check that the process worked.
    Finally, head back to the Insight Tab page in your Campaign Manager and make sure your domains are listed. As noted by LinkedIn, this could take anywhere from a few minutes up to 24 hours.
    Linking Outside the Box
    The LinkedIn Pixel makes it possible to connect ad campaign performance with LinkedIn-referred traffic, in turn making it possible to better understand how your ads are performing and also allowing you to follow up with LinkedIn users to help drive increased conversions.
    Ready to start linking outside the box? Opt for the LinkedIn Insight Tag.

  • The Ultimate Guide to Performance Management: 5-Step Process and Best Practices

    Peter Drucker once described customers as the “most important stakeholders.” While this may be true, your customers are dependent on one thing.
    No, it’s not your product (though that’s definitely important). It’s actually your employees. Without your employees, products won’t get made, customers won’t learn about those products, and there will be no one there to sell or deliver those products, or provide customer service to them after they’ve purchased.

    While your customers may be your most important stakeholders, in a business or organization, your employees are your biggest asset. Their performance, mindset, attitude, and loyalty can make or break your company’s performance and determine whether or not you will have any customers to sell to.
    Because of this, you will want to ensure that your employees are meeting expectations, and improving in necessary areas. Performance management aims to foster the best possible employees so your organization can thrive well into the future.
    What is performance management?
    Performance management is a process that allows managers to assess their employees’ work and support of business objectives. The goal of performance management is to track and improve the skills employees need to perform their necessary job duties.
    Elements of performance management include giving performance appraisals, utilizing key performance indicators (KPIs) and management dashboards, peer review, 360-degree feedback (multiple individuals from managers to subordinates assist), and the use of employee management software.
    A similar term, performance appraisal, also focuses on goals and self-improvement, but is focused on the individual and does not take the strategic goals of the organization into account.
    Performance management is not only important to the organization, it’s essential for the individual as many growth opportunities including bonuses, promotions, and ultimately dismissals, are tied to this process.
    Effective Performance Management
    Effective performance management will look different depending on your specific industry and your organizational goals. However, there are two approaches you can take to get started.
    Behavioral Approach
    This works well when your employees work (and achieve) as part of a team and measuring individual results is difficult to do. In this approach, you evaluate your employees based on their behaviors and effort. Feedback looks like identifying current behaviors, communicating desired future behaviors, and providing training or coaching to bridge the gap between where they are and where you would like them to be.
    Results-oriented Approach
    This approach is ideal when performance metrics are easy to quantify such as meeting a sales quota, clocking billable hours, or reaching certain call statistics. In this approach, you focus on the quality and quantity of the end result.
    Performance Management Process
    A performance management plan consists of a five-step process. Let’s take a closer look at the five steps.

    1. Plan
    While employees’ goals and responsibilities are outlined in the job description when they come on board, it’s essential to review this information with them regularly. Clearly set and communicated goals will help your employees understand what is expected of them and when they are falling behind.
    2. Monitor
    Management should be monitoring their employees’ performance continuously. If you only check in once or twice a year, a slight veer off the prescribed path could have lasting impacts on one’s performance. That’s why staying in constant communication with your employees, and keeping an open environment for feedback is essential all year long.
    3. Develop
    If you have identified areas of improvement for your employee, you can work with them to provide training, mentoring, educational courses, or other materials that can help them get back on track or fill any skill gaps.
    4. Rate
    Without a rating scale, it can be difficult to recognize whether employees are improving from their development plan. Additionally, with a rating scale that is communicated to employees, they know where they currently stand, and what is needed to move them to the next level of performance.
    5. Reward
    While every step of the process is necessary, the reward may be the most important. Positively reinforce employees who are hitting their goals or working towards them. Recognize them for their hard work and for striving to be better and do better for the organization.
    This can be in the form of bonuses, thank you cards with token gifts, public recognition, or through an employee rewards program. It not only inspires the employee who is being recognized but motivates others who may need an extra incentive.
    Remember that the performance management process is a cycle that must be continuously employed throughout an individual’s time at your organization.
    You’re never “done” with performance management and this should be conveyed to your employees when they join the company, and then communicated to them throughout their employment. Without open communication throughout the process, employees may become complacent in their lackluster job performance or disengaged.
    Performance Management Best Practices
    This concept and process have been around for years and thankfully, there’s no need to reinvent the wheel. There are a number of performance management best practices that you can incorporate into your plan.

    Re-evaluate goals regularly. If there’s anything the COVID-19 pandemic has taught us, it’s that societal shifts can demand a new approach to business. Goals may need to change and clinging to old decisions in a new world could cause you to penalize (and lose) good employees.

    Employ SMART goals. In order to be achievable, goals must be clearly defined and communicated, and Specific, Measurable, Actionable, Relevant, and Time-bound. Employees will be more likely to achieve goals when they are properly crafted.

    Utilize the objectives and key results methodology. The OKR methodology can help your team set, communicate, and track organizational goals. This will foster accountability among your employees.

    Have performance conversations throughout the year. Performance management conversations should not reveal any surprising information to the employee or manager. Ideally, managers are having open conversations with their team members about performance throughout the year, and performance reviews should serve as a check-in documenting performance over a specified time period. When you communicate regularly with each of your employees, they learn to expect constructive feedback and look forward to these encounters.

    Standardize and automate your process. All employees should follow the same performance management process, and be held to an even standard. In addition to making the process fair, there comes a tipping point when you may have too many employees to manage throughout a continuous cycle, and having a set process and automated software solution to manage performance reviews can be a helpful asset.

    While creating a performance management plan in your organization will take some time and effort, it’s a necessary process for a thriving organization. Knowing which employees are excelling in their roles and reaching (or exceeding) goals, which employees need more support is priceless information.

  • Getting Started with Salesforce Flow – Part 82 (Send a Welcome Email with Attachments to New Users)

    Last Updated on January 19, 2022 by Rakesh GuptaBig Idea or Enduring Question: How do you automatically send an Onboarding email to new users with Salesforce Flow? Objectives: This blog post will help us to understand the following How to use Salesforce Flow to send out an email alert with
    The post Getting Started with Salesforce Flow – Part 82 (Send a Welcome Email with Attachments to New Users) appeared first on Automation Champion.

  • Top 5 Lightning Component Gems of Salesforce Spring’22 Release!

    Last Updated on January 19, 2022 by Rakesh Gupta The Lightning Web Component modern framework is a User Interface framework to develop dynamic web apps for mobile and desktop devices. As is the case with each release, the latest Spring’22 release is packed with rich features including, the newly added
    The post Top 5 Lightning Component Gems of Salesforce Spring’22 Release! appeared first on Automation Champion.

  • 45 Valentine’s Email Subject Lines Your Subscribers Will Love

    A clever, well-planned valentines day email campaign can yield some seriously positive results. To help you play cupid with your subscribers this year, here are 45 of our favorite Valentine’s Day subject lines to inspire your own.
    According to the National Retail Federation, the average American planned to spend $165 on Valentine’s Day gifts and celebrations in 2021. With so much money trading hands on Valentine’s Day, there’s no reason your customers shouldn’t receive Valentine’s Day emails from you.
    Don’t let the florists and jewelers reap all the rewards: Your business can cash in on this holiday too. By sending the right Valentine’s Day emails, with the right subject lines, you too can sweeten your bottom line this February.
    We’ve put together a list of 45 Valentine’s email subject lines your subscribers will love. Plus, you’ll find subject line tips and some examples of great Valentine’s Day email marketing that got our hearts beating a little faster.
    45 of the best Valentine’s Day email subject lines
    B2C subject lines
    Here are some of our favorite subject lines from the worlds of retail, ecommerce, and other B2C industries. You’ll notice teases for a lot of special offers like gift cards, free gifts, or even free delivery that entice readers to open.

    Society6: Valen-time’s Almost Up to Get 30% Off Everything

    Edible Arrangements: Red roses are so last year

    Starbucks: No flowers, but alllll of the chocolate

    Paper Source: Will you be our Galentine?

    Gordon Ramsay Restaurants: Make Valentine’s Day one to Remember

    Hulu: Spend Valentine’s Day with Our Favorite Couples

    Shutterfly: Personalize your Valentine’s Day gift

    Moovly: Create a Valentine’s Day video in a snap

    Sephora: Looking for the perfect Valentine’s Day gift for him?

    Birchbox: Valentine’s Day treats for you and yours

    Saxx: Hurry! Last Chance For Valentine’s Day with Express Shipping

    Ink Cards: 6 HOURS LEFT to send cards in time for Valentine’s Day delivery

    La Mer: Happy Valentine’s Day: enjoy a free sample

    Birchbox: Last chance to gift Birchbox this Valentine’s Day

    Nordstrom: Valentine’s Day gifts for her and him

    Steve Madden: It’s love

    Birchbox: This Valentine’s Day, think inside the box

    Target: Sweet deal on Valentine’s Day gifts + in-store pickup

    Nordstrom: Valentine’s Day gifts for the loves in your life

    La Mer: A last-minute miracle for Valentine’s Day

    Guess: Let us set you up this Valentine’s Day

    La Mer: Seal it with a kiss: The lip balm for Valentine’s Day

    Orbitz: Deliver your Valentine’s Day gift in person

    Anthropologie: Show your love with these great gifts

    J. Crew: Ditch the chocolates and check out these gift ideas

    Orbitz: See the ones you love, hot fares for Vday

    Bass Pro Shop: Unique gifts for a unique Valentine

    LuLu: Be mine! Our Valentine’s shop is open!

    Touch of Modern: A Valentine’s Day gift guide you want to open

    Williams-Sonoma: XOXO Valentine’s Day favorites are here

    FabKids: What will you wear this Valentine’s Day?

    Stoneberry: Heat up this Valentine’s Day with a sale on heaters

    Uncommon designs: Bright designs for your bright love

    The Watchery: Time for love. Get these deals before time runs out

    One Kings Lane: Silky sheets and sweet dreams for Valentine’s Day

    B2B subject lines
    A Valentine’s Day email campaign isn’t just for business-to-consumer brands. More and more, business-to-business (B2B) brands are getting in on the holiday email fun as well.

    Movable Ink: Roses are red, violets are blue, this floral retailer lifted conversions – and so can you!

    WordPress: Aren’t in love with your website? Make a change

    Leo’s Tax Service: Get your taxes filed by Valentine’s Day

    Commercial Cleaners: Book before Valentine’s Day and Get $50 off

    Buffalo Web Creators: Nothing says romance like website design

    Nonprofit subject lines
    A Valentine’s Day campaign is also a great time for nonprofit organizations to drive donations, as some on your email list might want to give back this time of year.

    Petco Foundation: Join The World’s Largest #ShelterValentine

    SOS Children’s Villages: Share your love this Valentine’s Day

    The Trust for Public Land: 7 Places to steal a kiss this Valentine’s Day

    Austin Humane Society: Your furry Valentine

    United Way: Send a Valentine that sends a message

    Tips to create the perfect Valentine’s email subject lines
    Optimize your subject line for your subscribers
    A subject line should compel a subscriber to open the email. You have to choose your words wisely, especially since space is limited.
    Most subject lines are about 50 characters, so your word selection is crucial. Get familiar with the email clients and devices your subscribers are using so you can optimize your subject line length for them. You can see this information in Campaign Monitor in the Campaign Reports section under Email Client Usage.
    Here’s an example from our own Newsletter subscribers:

    Since many of our subscribers view newsletters in Gmail and on iPhones, we optimize our subject line length for those devices. An ideal length is between 41 characters (portrait view on an iPhone) and 70 characters for Gmail.
    Read more about how to determine the best length for your subject line in this post.
    Show the love in your Valentine’s email
    It might seem obvious, but you should mention the holiday in your subject line, or use words that are associated with it. You’ll notice most of the subject lines above use the phrase Valentines Day or words that coincide with the holiday, like love, sweet, or romance.
    Or, for those last-minute planners, phrases like last day, not too late, last-minute valentine’s gifts, or there’s still time will compel readers to open.
    Add an incentive to your Valentine subject line
    If you can work an incentive into the subject line, do so. For example, if you’re running an offer for free shipping or a Valentine’s Day sale, be sure to let readers know about it in the subject line. Alluding to your offer ahead of time will increase the likelihood that your subscribers open your email.
    Use an emoji to increase the

    Do you want to set your email apart from others? Consider adding an emoji. Brands using emojis in their subject lines saw a 45% increase in their unique open rates.
    The is one of the most popular emojis, and it can generate 6% more opens. What better occasion to break it out than Valentine’s Day? Several of the subject lines listed above contain a variation of the heart emoji, which means this symbol can be used for a number of email types.
    If you’re planning to use emojis, be sure it makes sense for your brand. It should fit with your brand’s overall tone. As always, it’s a great idea to a/b test subject lines to see if emojis resonate with your audience.
    To learn more about emojis and how to use them in your emails, check out our guide!
    Valentine’s Day email examples
    To go with Valentine’s Day subject lines, you’ll need a beautiful Valentine’s Day email design. Here are some of our top examples.
    Modcloth

    Notice how Modcloth focuses on the aesthetic of Valentine’s Day, rather than romance. The red background is bold and exciting.
    Society6

    Society6 uses artistic design to match their brand and style, and they even feature artist-made work in the email.
    Prezi

    Really Good Emails
    Prezi uses a clean, subtle Valentine’s Day design in their email, which encourages users to send a valentine with their service.
    Stocksy

    Really Good Emails
    Similar to Society6, Stocksy uses content from their site to create a beautiful, festive design.
    American Red Cross

    Notice how American Red Cross uses the holiday and authenticity to show their mission. The sweet story they share in the email above is bound to attract readers.
    Plan International

    Plan International uses images and Valentine’s Day colors to tug at readers’ heartstrings.
    Share the love this Valentine’s Day
    Are you prepared to embrace Valentine’s Day? With the tips and email subject lines in this post, you’ll be ready to create and send the sweetest, revenue-making Valentine’s emails, and that’s something everyone will love.
    Use Campaign Monitor to make your own Valentine’s Day emails. And don’t forget to check out our library of email templates that make building your campaigns a breeze.
    The post 45 Valentine’s Email Subject Lines Your Subscribers Will Love appeared first on Campaign Monitor.

  • Employee Experience: What It Is and How to Improve It

    From the moment someone applies for a job, to the moment they send their resignation letter to leave the company, they’ll experience plenty of connections and moments that determine their employee experience.
    Employee experience (EX) is not far from customer experience (CX). Just as a stellar CX drives loyalty and revenue, an excellent EX attracts top employees and increases employee engagement, commitment, and productivity.

    Many employers know how important it is to improve the EX to adapt to a post-covid reality and to reduce employee turnover and address employee engagement challenges. But there’s still work to do in employee experience to ensure it becomes a critical part of every business’ strategy.
    What is employee experience?
    In short, employee experience includes all of the touchpoints people come across when they work for an organization. This includes hiring, onboarding, performance management, and day-to-day interactions.
    Improving the EX is a top priority for employers. However, few have developed an EX strategy that tackles all of the challenges of working in a post-pandemic world. An article by the Harvard Business Review points out that 4 million Americans quit their jobs in July 2021 alone, and resignations have been abnormally high for the last several months.
    As a result, 92% of companies say they will prioritize EX enhancements over the next three years in an effort to prevent further resignations. This figure is up from 52% before the pandemic.
    Why Employee Experience Matters
    The employee experience is the bread and butter of business performance. When you focus on creating an environment where employees can thrive before, during, and after their tenure, you’re essentially building a solid brand and improving your product.
    EX is made of all the experiences, positive and negative, that people go through while working. These touchpoints influence how people cooperate, how much effort they put out, and whether they want to challenge themselves to succeed at work.
    From an organization’s point of view, creating a better EX is a business imperative. One of Deloitte’s studies concluded that organizations with highly engaged workforces reported a three-year revenue growth rate that was 2.3 times greater than the average.
    If you can offer an excellent experience for your teams, you’ll have a higher chance of retaining them in the long run. Research from Jacob Morgan suggests that companies that invest in employee experience are 4x more profitable than those that do not.
    Milestones Of The Employee Experience
    When thinking about the employee experience, picture a continuous circle: attraction, onboarding, engaging and developing, and exiting.
    Here’s an overview of employee experience areas based on what a person learns, does, sees, and feels at each stage.
    Attraction and Recruitment
    The attraction phase of employee experience is crucial because it determines the first impression potential employees have. Things like the job description style (super formal, or more casual?), how long it takes to respond to candidates (or if you do at all!), and how smooth the interview process is all impact the quality of hires.
    The candidate recruitment phase is also an opportunity to ensure people become advocates for your organization, even if they do not join your organization. A bad experience in this phase can damage your brand’s reputation.
    Onboarding
    The onboarding phase is your chance to impress and set your employee up for success long-term. This stage is about getting an employee up-to-speed as soon as possible and about sharing your company’s culture and vision. Of course, onboarding remote employees comes with its own set of challenges, so make sure you’ve prepared.
    Engage and Develop
    Now that hires know your company’s processes, tools, and systems, great EX creates a space for them to thrive. By fostering an environment where constructive feedback, commitment, and motivation are a part of the day-to-day, you’ll have a higher chance of retaining top talent.
    The cost of replacing an individual employee can range from one-half to two times the employee’s annual salary, so you want to avoid people leaving as much as possible. During their tenure at a company, it’s crucial to offer employees the chance to grow with the role. In practice, that means, for example, offering training opportunities so that employees keep on being challenged.
    Exit
    Even with a great employee experience in place, you have to accept that most employees eventually change companies. They can retire, make a career change, or simply switch employers.
    Don’t miss your chance to learn from exiting employees. The fact that they are on the way out typically means they’ll be sincere. It’s a precious opportunity to gather feedback you can then use to improve the retention stage.
    How To Improve Your Employee Experience
    By mapping the employee experience from start to finish, you can spot the areas that need more attention. You don’t need to focus on them all at once. Instead, prioritize the low-hanging fruit first.
    Follow these tips to create a great employee experience:
    1. Start with the priorities.
    While you might be tempted to start with various projects simultaneously, it’s more efficient to think about which stage you want to focus on. By determining what’s essential for you as a company, you’ll be more efficient at improving the areas that will have the most impact first. For example, a company might focus on improving the onboarding process during hyper-growth. Use employee surveys to uncover possible areas of improvement.
    Foster a healthy culture.
    Company culture is a significant component for acquiring and retaining top employees. Needless to say, when you foster good company culture, you’ll have happier employees – and this, in turn, leads to more successful businesses.
    A culture that attracts high talent can lead to 33% higher revenue. Ensuring a routine of giving and receiving constructive feedback is part of healthy company culture.
    Design a great onboarding experience.
    A stellar onboarding is crucial to get that new hire up to speed as soon as possible and increase the chance of them staying at the company. Studies have found that up to 20% of all new hires resign within the first 45 days of their role.
    Make sure you create an onboarding process that focuses on giving employees the tools they need to work, including access to software, and clarifies the expectations on their first weeks and months. A great way to get people excited about your brand during this phase is to send them employee swag they can use, like hoodies or water bottles.
    Invest in employee wellness.
    A wellness strategy contributes to making employees happier, which improves your company’s performance. Having happy and healthy employees enhances productivity, lowers healthcare costs, and less turnover. While it can sound expensive, it doesn’t need to be. For example, you can offer wellness benefits such as flexible hours or organize lunchtime yoga sessions.
    Offer career development schemes.
    Career development is a win-win. A career development plan pays attention to the employee’s specific needs for growth and learning and offers the assistance they need to get there. Offering a training budget can be part of a career development plan.
    On the one hand, you’re giving employees the tools they need to get even better at their job. On the other hand, they can learn new skills that make them more competitive in the job market. By offering employees the chance to improve, you demonstrate that you want them to grow personally and professionally.
    Improving Employee Engagement With EX
    The employee experience encapsulates all of the moments people go through during their work at an organization. Businesses that develop an EX strategy are more successful as it fosters engaged employees. This, in turn, means more revenue.
    For your organization to master employee experience management, you need to listen to what employees say during each of those touchpoints of the employee lifecycle, paying particular attention to the areas they consider most important.
    Fostering a great culture, developing an onboarding strategy, and listening to what employees on their way out have to say, are all part of a well-rounded EX strategy.
    Sure, congratulating people on their birthday alone won’t improve the employee experience. However, this little gesture as part of a broader culture of recognizing the small things can mean a lot for employees.
    For example, consider spending time during all-hands meetings to announce work anniversaries and promotions. Then, every person involved has the chance to speak to the entire company. This accessible approach sends a powerful message: everyone in the company matters. What better experience is there?

  • SET UP EMAIL AUTOMATION FOR REFERRAL PROGRAM

    Hi, I need some advice: I’ve been asked by a gym to set up an automation that, when a user provides his data and those of a friend, 3 mails are supposed to be send: 1- to the user 2- to the friend 3- to the gym I created a Landing Page with a form. The emails are going to be sent with ActiveCampaign. My idea is to add the custom fields “referral” and “referred” to AC, have those users added to a list where they’re gonna receive their email 1. Then, with zapier, integrately, etc + Google sheets, I can create an automation where I generate a “mirror account” where the referred data become those of the user, and the original user data goes to the “referral” field, then I have those new users put in another list where they receive the email 2. For the email 3 I thought that I could probably use email notification function. Anyway it seems to me an overly complicated journey, so I’m wondering if anyone can suggest something smoother or simpler.. Also, I’m probably gonna create another page where they can book their spot to the gym, and again send 3 emails.. ​ Thanks to anyone who’ll read this
    submitted by /u/NaziveganHeidi [link] [comments]