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action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /www/eksidoio_182/public/wp-includes/functions.php on line 6121Learn more about SIP trunking – a popular technology for voice and video calls, and data transmission over internet lines. Is it right for your contact center?
The post What is SIP Trunking: Your Questions Answered first appeared on Fonolo.
I would love your feedback and support for my YouTube Channel:
https://www.youtube.com/@CXintheCity
Any feedback is welcome to help the channel improve, the content only highlights topics I am learning about the Customer Experience field so posting as I find new topics.
submitted by /u/CXinTheCity
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Prepping for a performance review in the call center? We have the tips you need to make the most of these meetings.
The post Call Center Management: The Best Questions to Ask During a Performance Review first appeared on Fonolo.
I am administrative assistant arranging a Christmas party at a venue. The venue repeatedly sent me emails asking for a logo for a souvenir for our company for about a week and my department voted on one to put on it. Afterwards, the venue emailed me after I sent them logo that they had made a mistake and the souvenir was not included in our package and we would need to pay if we wanted one. Since this conversation was started on their side, would good customer service be for them to provide the souvenir for free? It just seems to me that they wasted our time and refused to take responsibility for their error.
submitted by /u/mecarzy
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