Building Customer loyalty software for small businesses
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Hey guys, I hope you all are doing great. I am developing a SaaS for the D2C industry that will help them boost customer retention and revenue, eventually decreasing customer acquisition costs. I would appreciate your taking the time to give me some suggestions for the product so we can help these small businesses grow.
Our Socials:-
Linkedin — https://www.linkedin.com/company/pointswipe/
Instagram — https://www.instagram.com/pointswipe.io/
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Gentle Scrabble hacks
Perhaps these might make a great game more fun: Maximize total score: Exactly the same rules as regular Scrabble, but focus on increasing the total score of all players instead of defeating the others. It’s subtle, it can be challenging for a good player, and it creates more magic and opportunity for everyone. Keep it […]
The sportscar quadrants
They apply to jobs, relationships, art projects and everything in between: The top right is the rare one–a car that goes fast but doesn’t feel like it’s on the edge. The hot rod is a car that is actually pretty safe, precisely because it doesn’t feel that way. You don’t have to drive very fast […]
Improving customer engagement in a challenging economic climate
Heightened demand for more personalised, streamlined customer experiences combined with the cost-of-living crisis has created a challenge for organisations in how they engage with customers and successfully deliver the best experience. How can organisations keep abreast of their customers circumstances, demands and experiences effectively without the right engagement? The current state of play One in…
The post Improving customer engagement in a challenging economic climate appeared first on Customer Experience Magazine.
This week in CX: new partnerships and research in retail; plus Content Guru & Merkle
Happy Friday! ‘This week in CX’ brings you the latest roundup of industry news. This week, we’re looking at research into increasing budgets for the year, what CX imperatives are forecasted as for 2023, research into virtual training, and the new partnership with parcelLab and New Look. Key news Over two thirds of businesses are set…
The post This week in CX: new partnerships and research in retail; plus Content Guru & Merkle appeared first on Customer Experience Magazine.
The leaping curve
The learning curve is familiar to many people. It might be steep, but it’s continuous. Organizations (and people) work their way up it, one step at a time (it’s the black line in the graph below). But there’s rarely a continuous learning curve. Instead, it’s often interrupted by leaps. The moments when both feet need […]
A tool that create better experience for visitor from google search ads
Hi Cx community, we’ve created a tool that aims to make it easy for businesses to drive conversions with relevant landing pages for each Google Search Ads keyword and to customize website for each visitor with AI – all without the need for developers.
We’d love to hear your thoughts and feedback.
Thanks for your time!
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Customer journey mapping – what questions would you like answered?
Hi CX community, my colleagues have put together a guide to customer journey mapping and I’m keen to get some feedback to find out if it should cover anything else. The aim is for it to be as practical a resource as possible, so it includes these topics:
- Definition & importance of customer journey mapping for businesses
- How to design your journey map
- Creating a customer journey mapping strategy
- Using customer personas to refine journey maps
- How to keep the process simple
It would be great to find out what other topics or tips would be useful, for instance would you find case studies useful? The link to the guide is here: https://www.cxnetwork.com/cx-experience/articles/what-is-customer-journey-mapping-the-complete-cx-network-guide Thanks!
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Call Center Automation: Best Processes to Automate
Call center automation is one of the best ways to improve your
The post Call Center Automation: Best Processes to Automate first appeared on Fonolo.