Category: Customer Experience

All about Customer Experiences that you ever wanted to know

  • Nandi Hills Camping 2022

    Nandi Hills needs no prologue to many residents of Bangalore. Ask any Bangalorean a swift escape area away from the city for a road trip, and voila, ‘Nandi Hills’ is the spot most recommended. To many individuals, it is only a little hillock best delightful for its relaxed balmy ambiance alongside excellent dawn and dusk views and the remnants of the fortress constructed by the eighteenth-century ruler Tippu Sultan.
    submitted by /u/Yoo1710 [link] [comments]

  • Don’t guard your luck

    Maybe we don’t want to talk about it. Perhaps we believe that unexamined luck isn’t quite as fragile.

    Perhaps we don’t want to let anyone else in. It could be that we think that success is scarce, and scarcity will somehow preserve it.

    Or maybe we want to insist that it’s all due to skill and nothing but skill. Even though we know that this isn’t true.

  • camping near bangalore 2022

    Camping is a resoundingly genuine way of relaxing while lying in the lap of Mother Nature. Nature is a cure for many things. Nature provides the best nourishment for mind, body and soul. Peace, tranquillity, stars, friends, campfire, pure air and the calming jeers of the crickets- all of this make up the night camping in a farm.
    submitted by /u/Yoo1710 [link] [comments]

  • Website visitor journey map + free template

    submitted by /u/hashhh98 [link] [comments]

  • Hoe to automate your Google Business chat with chatbots

    Hi, there. As you probably, heard, Google wants to make the most from their Search. I heard that they hope AI can turn Search into a conversation in the future. But for now, we have Google Business chat that could be just automated (with chatbots). My company had several clients with that case, and we prepared a little guide on Google business chat features you may find interesting for you if you’re planning to have a chatbot there. BUT!!! Important: You cannot use Google Business chat if you just e-commerce, only businesses with physical stores. Anyway, here’s a guide ⬇️ https://botscrew.com/blog/google-chatbot-and-google-business-chat/?utm_source=Reddit&utm_medium=customerexperience&utm_campaign=&utm_term=&utm_content=
    submitted by /u/Avandegraund [link] [comments]

  • Open field running

    Here’s what’s easy to find:

    Multiple choice plus effort plus persistence.

    We’ve been trained since birth to look for small, do-able tasks with boundaries. It seems as though our effort is better spent there, the risk and responsibility are a lot smaller.

    “Don’t ask me what’s next, tell me what’s next!”

    As a result, we often default to others when it comes to figuring out the boundaries and ignore the opportunities that are right in front of us.

    The alternative is to draw the map instead of reading it.

    Because the willingness to do this is scarce, it’s often valued quite highly. And we can learn to do it better if we practice.

  • Awards International’s UK CXA® opens for entries on February 14

    As a media partner of Awards International for the past ten years, Customer Experience Magazine (CXM) had the honour to witness not only the growth of the company but the positive transformation of the work of the Awards’ team broth to the CX industry.   Therefore, it is with immense pleasure, we’d like to announce that…
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  • The future of CX 2022 – webinar by CXM and Freshworks 

    With in-store experiences coming back into play while the digital world is highly active, how will the CX industry develop further?  Most of the recently published studies confirmed that customers are craving a human-to-human connection as well as empathy.  It is no wonder that businesses are reinforcing the need for seamless omnichannel strategies also while…
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  • Digital marketers should take a bigger role in ethical oversight of AI

    Digital marketing leaders are looking to use artificial intelligence (AI) and machine learning (ML) to achieve a 360-degree view of customers, since deeper personalisation is in a tight position. Consume, since deeper personalisation is in a tight position. Consumers’ concerns about how their data is used to target them. As well as the corresponding oversight…
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