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Sending and Logging Email Alerts As An Activity: Here’s Our Solution!

One of the most popular ideas in the Salesforce community, outstanding for 11 years with  47,300 Points and 4,750 Votes, is the ability to send an email alert and record it in the activity history. There are workarounds available, such as saving a completed task,… Read More

The post Sending and Logging Email Alerts As An Activity: Here’s Our Solution! appeared first on Salesforce Ben.

Top 15 Salesforce Chrome Extensions for Users

For me, Chrome Extensions are a big part of my working life and support me in being productive in a variety of different ways. From Chrome Extensions to save passwords like LastPass, to extensions like The Great Suspender to save your computer’s memory, there’s an… Read More

The post Top 15 Salesforce Chrome Extensions for Users appeared first on Salesforce Ben.

Salesforce Summaries – Simplify Lightning Component Development with Lightning Data Service

SalesforceSummaries: a series delivering key insights from Salesforce YouTube videos, to save you time as you keep up to date with the latest technological changes within the Salesforce ecosystem. Introduction: Lightning is a new development paradigm for Salesforce that depends heavily on JavaScript. Since its… Read More

The post Salesforce Summaries – Simplify Lightning Component Development with Lightning Data Service appeared first on Salesforce Ben.

Reimagining The IdeaExchange: How Salesforce Are Fixing Its Flaws

Salesforce have wanted to stand out from the Enterprise software crowd ever since they were founded. Allowing customers to directly influence their product roadmap with their future feature ideas, they believe, has been a big factor in the sustained popularity of the Salesforce platform –… Read More

The post Reimagining The IdeaExchange: How Salesforce Are Fixing Its Flaws appeared first on Salesforce Ben.

My Favourite Salesforce Summer ’19 Features

It’s that time of the year again, and Salesforce is bringing us a whole host of new features and functionality to play around with and delight our users. A lot has been going on in the last couple of weeks, we already have details for… Read More

The post My Favourite Salesforce Summer ’19 Features appeared first on Salesforce Ben.

How do I Track Email Opens & Clicks In Salesforce?

Do you know whether your emails are being opened? This is a vital bit of information to properly sell and market within your CRM. Salesforce has launched a new feature that is intended to provide better tracking for user interactions, such as email opens. Through… Read More

The post How do I Track Email Opens & Clicks In Salesforce? appeared first on Salesforce Ben.

Salesforce Signs Agreement to Acquire MapAnything

On the path to attain $16 billion revenue forecast this year, Salesforce is doing whatever it takes to turbocharge the CRM platform and the acquisition of MapAnything will be instrumental. The definitive agreement was signed on April 17, 2019 for an undisclosed amount. With MapAnything, Salesforce… Read More

The post Salesforce Signs Agreement to Acquire MapAnything appeared first on Salesforce Ben.

6 Salesforce Duplicate Rules You Need To Activate Right Now

Duplicates: a perpetual Salesforce problem. I’ve seen duplicates in every single org I’ve ever worked in, even the ones that assured me there were no duplicates! The duplicate problem is made worse by companies that don’t keep an eye on their data quality, assuming that… Read More

The post 6 Salesforce Duplicate Rules You Need To Activate Right Now appeared first on Salesforce Ben.

Elements Catalyst In-Depth Review [AppAssessor #15]

One-line Pitch: – Clean up, document and drive adoption of your Org. Highlights – Sync your Org/s, Managed Packages and external tools into Elements Org Models for structure, visibility and documentation. – Get unrivalled insights on field usage, such as %filled by record type, last used… Read More

The post Elements Catalyst In-Depth Review [AppAssessor #15] appeared first on Salesforce Ben.

New Salesforce Einstein Dev Tools: Einstein Translation and Einstein Optical Character Recognition

Salesforce Platform app builders will be able to get their hands on two new tools imminently – Einstein Translation and Einstein Optical Character Recognition – both of which will join the fast-growing Einstein Platform Services. It’s all about language with these two new tools, opening… Read More

The post New Salesforce Einstein Dev Tools: Einstein Translation and Einstein Optical Character Recognition appeared first on Salesforce Ben.