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21 Mind-Blowing Black Friday Statistics for 2020 [New Data]
Ah, Black Friday — the biggest shopping weekend of the year is around the corner.
In 2020, Black Friday is going to exist primarily online. Which means, as a marketer, it’s critical you prepare marketing materials ahead of time to ensure you’re able to break through the noise.
Additionally, a few major retailers — including Home Depot, Walmart, and Target — have chosen to redefine Black Friday as a couple of days or even weeks to cater to shopper’s changing buying habits. Consider following suite with your own re-imagined version of Black Friday.
To inspire your 2020 Black Friday advertisements, emails, and social media posts, take a look at some mind-blowing statistics and predictions around the use of mobile devices, online coupons, and email marketing this holiday season.21 Black Friday Statistics for Marketers
1. In 2019, Black Friday beat Cyber Monday as the busiest online shopping day: 93.2 million shopped online on Black Friday vs. 83.3 million on Cyber Monday. (Source: National Retail Federation)
2. Amazon was the most-anticipated Black Friday ad in 2019 — despite the fact that it doesn’t release an official Black Friday ad, just a list of deals. (Source: BlackFriday.com)
3. 50% of 2020 holiday shoppers say the sales offered over the last six months have lessened their interest in Black Friday and Cyber Monday sales this year. (Source: NerdWallet)
4. Electronics typically have the best deals on Black Friday, followed by home goods and home appliances. (Source: Nationwide.com)
5. On Black Friday 2019, more people shopped online than in stores — 142.2 million shopped online, while 124 million shopped in-store. (Source: National Retail Federation)
6. 65% of shoppers will choose to buy products online instead of in-store to avoid crowds in 2020, while 64% choose to purchase online for the comfort of shopping from home. (Source: Deloitte)
7. 66% of shoppers will increase their online purchases this year. (Source: Brightedge)
8. Online holiday spend will surpass $189B in 2020 — up 33% YoY. (Source: Adobe)
9. As consumers make the most of being at home, they plan to treat themselves to beverages (33%), food (30%), and clothes (30%). (Source: Deloitte)
10. In 2020, 42% of all online shopping is done from smartphones (up 55%), and $28B more than last year will be spent on smartphones. (Source: Adobe)
11. Millennials were the biggest Black Friday spenders in 2019, shelling out an average of $509.50 on Black Friday purchases, compared to an average of just $382.40 in 2018. (Source: PYMNTS)
12. 75% of all retailers are offering discounts before Black Friday, and many major retailers are reinventing Black Friday deals to last days … or even weeks (including Home Depot and Walmart). (Source: Adobe)
13. 39% of consumers looked to emails from retailers for information on deals and promotions, and 38% used online search to find deals. (Source: National Retail Federation)
14. More than 50% of all Black Friday shoppers chose credit when checking out at the physical store or online in 2019. Roughly a quarter of all Black Friday online shoppers used PayPal to make a purchase, as well. (Source: PYMNTS)
15. Women make up the majority of Black Friday shoppers — but men are quickly closing the gap, with 45.1% male this year. (Source: Much Needed)
16. Small businesses can experience a +107% revenue boost over holiday season, and 38% of consumers will make a deliberate effort to shop atsmaller retailers throughout the holiday season. (Source: Adobe)
17. The five top states planning to spend money on Black Friday sales include Georgia at 52%, Wisconsin at 51%, Illinois at 50%, Virginia at 48%, and New York at 47%. (Source: Much Needed)
18. More than 201 million Americans (79%) plan to purchase gifts this holiday season, spending an estimated $167 billion — a little less than the $184 billion Americans planned to spend last holiday season. (Source: NerdWallet)
19. Mobile devices are used by 75% of shoppers to research products, compare prices, and make purchases — up from 66% last year. (Source: National Retail Federation)
20. Free or fast shipping expectations are increasing, with 64% of consumers refusing to pay extra for expedited shipping. (Source: NerdWallet)
21. 82% of consumers plan to finish purchasing holiday gifts after Black Friday, with 6% saying they will not be done until after Christmas. (Source: PYMNTS)
If you haven’t finished putting together your online coupons, your mobile site optimization isn’t quite complete, or your email marketing campaigns aren’t quite nailed down yet, ask your marketing elves to get hopping! Even if you miss the Black Friday shopping rush, the rest of the holiday season will still be busy for retailers, especially those who can cater to the last-minute shoppers. -
Are you Prepared for the Upcoming Holiday Logistics Rush? | Ameyo
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[New feature] Command Center sets a new UI standard for the management of KPI-oriented omnichannel, multipurpose, and multitool marketing processes
Command Center brings to the market a completely new approach to help you easily get on top of the game with all of your marketing activities. This amazing, one-to-rule-them-all feature allows for planning and verifying your work, by giving you a centralized view on everything that’s happening in your marketing processes from the perspective of desired KPI objectives.
We keep working to deliver you tools and possibilities to organize and manage advanced marketing campaigns, and automation processes, on your own, all in one place. That’s exactly what the Command Center can give you. Use it to create sketches of your campaigns by building them from scratch using a simple Drag & Drop wizard to create the perfect campaign. Plan the dispatch of emails, text messages and Web Push notifications for the whole year – all from one panel.
Thanks to the new Command Center feature, you’ll be able to:
Build your Marketing Management Cockpit with a centralized view of all your marketing processes and assets organized in Solutions and KPI oriented mode. Get a full understanding of what currently runs in your marketing and what processes are covered.
Switch from an ad hoc and siloed way of running campaigns to building comprehensive KPI oriented processes using all available tools and channels at your hand.
Use one central point to create and analyze your marketing activities targeting your customers at different stages in their lifecycle, starting from the acquisition to their activation and growing retention.
Use the advanced calendar to easily plan and oversee all of the scheduled marketing activities.Be in control of all of your marketing activities
The key to a well-organized and well-executed marketing campaigns is good understanding of what’s going on and planning ahead. Command Center gives you the advantage of having more control over managing your activities. What’s great about it, is that you don’t need to click in between different panels, to be sure nothing is escaping you. It’s all collected in one place.
With the two-tier possibility to manage your marketing processes that the Command Center feature offers, you can build the sketches of your campaigns and plan them out with the use of the Calendar. Build, schedule and control the campaigns, observe how they are performing, and act accordingly, for example by cancelling a certain campaign planned for the future, if you’re not entirely happy about the quality of products or services it was supposed to promote.
marketing automation
marketing automation
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Salesforce Functions: New ‘Heroku-like’ Technology for Salesforce Developers
Earlier in the year, I attended the London Developer Trailblazer Community group event with Wade Wegner. Wade is a senior product manager at Salesforce and has done lots of exciting work in the past with the latest and greatest Salesforce technologies, including SFDX. This event… Read More
The post Salesforce Functions: New ‘Heroku-like’ Technology for Salesforce Developers appeared first on Salesforce Ben. -
Introducing Salesforce Customer 360 Guides
Have you been paying attention to the release notes? Did you find the “Customer 360 Guides”? This exciting feature triggered my attention! Customer 360 Guides provide a toolkit to accelerate Salesforce improvements; from customer stories, playbooks, industry specific blueprints, architecture references, solutions kits, and more!… Read More
The post Introducing Salesforce Customer 360 Guides appeared first on Salesforce Ben. -
E-commerce Strategies to Prepare for the Holiday Rush | Ameyo
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CX Loyalty & Engagement Stats
54% of C-level executives say they’ve lost eCommerce customers due to a poor customer experience. https://preview.redd.it/h5hzse3531y51.png?width=1024&format=png&auto=webp&s=8d622596febb8bd169ab987ab3dccba2663d67db Source: Marketing Sherpa
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CX & Business Transformation Stats
Did you know that 33% of CEOs say their organizations are struggling to keep pace with the need to transform their businesses to stay competitive digitally? Source: KPMG https://preview.redd.it/juunzfdtrtx51.png?width=1024&format=png&auto=webp&s=b16444b687ee3b857d129315aa8756bbad9b3d81
submitted by /u/vesuvitas [link] [comments] -
Anand Janefalkar of UJET: 5 Ways to Create a Wow! Customer Experience
The post Anand Janefalkar of UJET: 5 Ways to Create a Wow! Customer Experience appeared first on UJET.
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4 Simple Steps To An Effective Customer Engagement
Customers demand faster and easier ways to interact with companies and solve problems. Read these 4 simple steps to effective customer engagement. To know more contact us on 9638899885 or visit our website.
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