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How to Use VLOOKUP Function in Microsoft Excel [+ Video Tutorial]
Coordinating a massive amount of data in Microsoft Excel is a time-consuming headache. That headache can be made even worse when you need to compare data across multiple spreadsheets. The last thing you want to do is manually transfer cells using copy and paste. Thankfully, you don’t have to. The VLOOKUP function can help you automate this task and save you tons of time.
I know, “VLOOKUP function” sounds like the geekiest, most complicated thing ever. But by the time you finish reading this article, you’ll wonder how you ever survived in Excel without it.
Microsoft Excel’s VLOOKUP function is easier to use than you think. What’s more, it is incredibly powerful, and is definitely something you want to have in your arsenal of analytical weapons.What does VLOOKUP do, exactly? Here’s the simple explanation: The VLOOKUP function searches for a specific value in your data, and once it identifies that value, it can find — and display — some other piece of information that’s associated with that value.
How does VLOOKUP work?
VLOOKUP stands for “vertical lookup.” In Excel, this means the act of looking up data vertically across a spreadsheet, using the spreadsheet’s columns — and a unique identifier within those columns — as the basis of your search. When you look up your data, it must be listed vertically wherever that data is located.
The formula always searches to the right.
When conducting a VLOOKUP in Excel, you’re essentially looking for new data in a different spreadsheet that is associated with old data in your current one. When VLOOKUP runs this search, it always looks for the new data to the right of your current data.
For instance, if one spreadsheet has a vertical list of names, and another spreadsheet has an unorganized list of those names and their email addresses, you can use VLOOKUP to retrieve those email addresses in the order you have them in your first spreadsheet. Those email addresses must be listed in the column to the right of the names in the second spreadsheet, or Excel won’t be able to find them. (Go figure … )
The formula needs a unique identifier to retrieve data.
The secret to how VLOOKUP works? Unique identifiers.
A unique identifier is a piece of information that both of your data sources share, and — as its name implies — it is unique (i.e. the identifier is only associated with one record in your database). Unique identifiers include product codes, stock-keeping units (SKUs), and customer contacts.
Alright, enough explanation: let’s see another example of the VLOOKUP in action!
VLOOKUP Example
In the video below, we’ll show an example in action, using the VLOOKUP function to match email addresses (from a second data source) to their corresponding data in a separate sheet.Author’s note: There are many different versions of Excel, so what you see in the video above might not always match up exactly with what you’ll see in your version. That’s why we encourage you to follow along with the written instructions below.
For your reference, here’s what a VLOOKUP function looks like:
VLOOKUP(lookup_value , table_array , col_index_num , range_lookup)
In the steps below, we’ll assign the right value to each of these components, using customer names as our unique identifier to find the MRR of each customer.
1. Identify a column of cells you’d like to fill with new data.Remember, you’re looking to retrieve data from another sheet and deposit it into this one. With that in mind, label a column next to the cells you want more information on with a proper title in the top cell, such as “MRR,” for monthly recurring revenue. This new column is where the data you’re fetching will go.
2. Select ‘Function’ (Fx) > VLOOKUP and insert this formula into your highlighted cell.To the left of the text bar above your spreadsheet, you’ll see a small function icon that looks like a script: Fx. Click on the first empty cell beneath your column title and then click this function icon. A box titled Formula Builder or Insert Function will appear to the right of your screen (depending on which version of Excel you have).
Search for and select “VLOOKUP” from the list of options included in the Formula Builder. Then, select OK or Insert Function to start building your VLOOKUP. The cell you currently have highlighted in your spreadsheet should now look like this: “=VLOOKUP()”
You can also enter this formula into a call manually by entering the bold text above exactly into your desired cell.
With the =VLOOKUP text entered into your first cell, it’s time to fill the formula with four different criteria. These criteria will help Excel narrow down exactly where the data you want is located and what to look for.
3. Enter the lookup value for which you want to retrieve new data.The first criteria is your lookup value — this is the value of your spreadsheet that has data associated with it, which you want Excel to find and return for you. To enter it, click on the cell that carries a value you’re trying to find a match for. In our example, shown above, it’s in cell A2. You’ll start migrating your new data into D2, since this cell represents the MRR of the customer name listed in A2.
Keep in mind your lookup value can be anything: text, numbers, website links, you name it. As long as the value you’re looking up matches the value in the referring spreadsheet — which we’ll talk about that in the next step — this function will return the data you want.
4. Enter the table array of the spreadsheet where your desired data is located.Next to the “table array” field, enter the range of cells you’d like to search and the sheet where these cells are located, using the format shown in the screenshot above. The entry above means the data we’re looking for is in a spreadsheet titled “Pages” and can be found anywhere between column B and column K.
The sheet where your data is located must be within your current Excel file. This means your data can either be in a different table of cells somewhere in your current spreadsheet, or in a different spreadsheet linked at the bottom of your workbook, as shown below.For example, if your data is located in “Sheet2” between cells C7 and L18, your table array entry will be “Sheet2!C7:L18.”
5. Enter the column number of the data you want Excel to return.
Beneath the table array field, you’ll enter the “column index number” of the table array you’re searching through. For example, if you’re focusing on columns B through K (notated “B:K” when entered in the “table array” field), but the specific values you want are in column K, you’ll enter “10” in the “column index number” field, since column K is the 10th column from the left.6. Enter your range lookup to find an exact or approximate match of your lookup value.
In situations like ours, which concerns monthly revenue, you want to find exact matches from the table you’re searching through. To do this, enter “FALSE” in the “range lookup” field. This tells Excel you want to find only the exact revenue associated with each sales contact.
To answer your burning question: Yes, you can allow Excel to look for an approximate match instead of an exact match. To do so, simply enter TRUE instead of FALSE in the fourth field shown above.
When VLOOKUP is set for an approximate match, it’s looking for data that most closely resembles your lookup value, rather than data that is identical to that value. If you’re looking up data associated with a list of website links, for example, and some of your links have “https://” at the beginning, it might behoove you to find an approximate match just in case there are links that do not have this “https://” tag. This way, the rest of the link can match without this initial text tag causing your VLOOKUP formula to return an error if Excel can’t find it.
7. Click ‘Done’ (or ‘Enter’) and fill your new column.
In order to officially bring in the values you want into your new column from Step 1, click “Done” (or “Enter,” depending on your version of Excel) after filling the “range lookup” field. This will populate your first cell. You might take this opportunity to look in the other spreadsheet to make sure this was the correct value.If so, populate the rest of the new column with each subsequent value by clicking the first filled cell, then clicking the tiny square that appears on the bottom-right corner of this cell. Done! All your values should appear.
VLOOKUP Not Working?
If you’ve followed the above steps and your VLOOKUP is still not working, it will either be an issue with your:Syntax (i.e. how you’ve structured the formula)
Values (i.e. whether the data it’s looking up is good and formatted correctly)
Troubleshooting VLOOKUP Syntax
Start with looking at the VLOOKUP formula that you have written in the designated cell.Is it referring to the right lookup value for its key identifier?
Does it specify the correct table array range for the values it needs to retrieve
Does it specify the correct sheet for the range?
Is that sheet spelled correctly?
Is it using the correct syntax to refer to the sheet? (e.g. Pages!B:K or ‘Sheet 1’!B:K)
Has the correct column number been specified? (e.g. A is 1, B is 2, and so on)
Is True or False the correct route for how your sheet is set up?Troubleshooting VLOOKUP Values
If the syntax is not the problem, how you may have an issue with the values you’re trying to receive themselves. This often manifests as an #N/A error where the VLOOKUP cannot find a referenced value.Are the values formatted vertically and from right to left?
Do the values match how you refer to them?For example, if you’re looking up URL data, each URL must be a row with its corresponding data to the left of it in the same row. If you have the URLs as column headers with the data moving vertically, the VLOOKUP will not work.
Keeping with this example, the URLs must match in format in both sheets. If you have one sheet including the “https://” in the value while the other sheet omits the “https://”, the VLOOKUP will not be able to match the values.
VLOOKUPs as a Powerful Marketing Tool
Marketers have to analyze data from a variety of sources to get a complete picture of lead generation (and more). Microsoft Excel is the perfect tool to do this accurately and at scale, especially with the VLOOKUP function.
Editor’s note: This post was originally published in March 2019 and has been updated for comprehensiveness. -
How to Make a Chart or Graph in Excel [With Video Tutorial]
Building charts and graphs is one of the best ways to visualize data in a clear, easy-to-understand way. (Check out this guide for making better charts to learn more.)However, it’s no surprise that some people get a little intimidated by the prospect of poking around in Microsoft Excel. (I admittedly adore Excel, but I work in Marketing Operations, so it’s pretty much a requirement that I like the tool).
I thought I’d share a helpful video tutorial as well as some step-by-step instructions for anyone out there who cringes at the thought of organizing a spreadsheet full of data into a chart that actually, you know, means something.
Here are the simple steps you need to build a chart or graph in Excel.
Keep in mind there are many different versions of Excel, so what you see in the video above might not always match up exactly with what you’ll see in your version. In the video, I used Excel 2021 version 16.49 for Max OS X.
To get the most updated instructions, I encourage you to follow the written instructions below (or download them as PDFs). Most of the buttons and functions you’ll see and read are very similar across all versions of Excel.
Download Demo Data | Download Instructions (Mac) | Download Instructions (PC)1. Enter your data into Excel.
First, you need to input your data into Excel. You might have exported the data from elsewhere, like a piece of marketing software or a survey tool. Or maybe you’re inputting it manually.
In the example below, in Column A, I have a list of responses to the question, “Did inbound marketing demonstrate ROI?”, and in Columns B, C, and D, I have the responses to the question, “Does your company have a formal sales-marketing agreement?” For example, Column C, Row 2 illustrates that 49% of people who have an SLA (service level agreement) also say that inbound marketing demonstrated ROI.2. Choose from the graph and chart options.
In Excel, your options for charts and graphs include column (or bar) graphs, line graphs, pie graphs, scatter plots, and more. See how Excel identifies each one in the top navigation bar, as depicted below:To find the chart and graph options, select Insert.
(For help figuring out which type of chart/graph is best for visualizing your data, check out our free ebook, How to Use Data Visualization to Win Over Your Audience.)
3. Highlight your data and insert your desired graph into the spreadsheet.
In this example, I’ll use a bar graph to visually present the data. To make a bar graph, highlight the data and include the titles of the X and Y-axis. Then, go to the Insert tab, and in the charts section, click the column icon. Choose the graph you wish from the dropdown window that appears.In this example, I picked the first 2-dimensional column option — just because I prefer the flat bar graphic over the 3-D look. See the resulting bar graph below.
4. Switch the data on each axis, if necessary.
If you want to switch what appears on the X and Y axis, right-click on the bar graph, click Select Data, and click Switch Row/Column. This will rearrange which axes carry which pieces of data in the list shown below. When you’re finished, click OK at the bottom.The resulting graph would look like this:
5. Adjust your data’s layout and colors.
To change the layout of the labeling and legend, click on the bar graph, then click the Chart Design tab. Here, you can choose which layout you prefer for the chart title, axis titles, and legend. In my example shown below, I clicked on the option that displayed softer bar colors and legends below the chart.To further format the legend, click on it to reveal the Format Legend Entry sidebar, as shown below. Here, you can change the fill color of the legend, which will in turn change the color of the columns themselves. To format other parts of your chart, click on them individually to reveal a corresponding Format window.
6. Change the size of your chart’s legend and axis labels.
When you first make a graph in Excel, the size of your axis and legend labels might be a bit small, depending on the type of graph or chart you choose (bar, pie, line, etc.) Once you’ve created your chart, you’ll want to beef up those labels so they’re legible.
To increase the size of your graph’s labels, click on them individually and, instead of revealing a new Format window, click back into the Home tab in the top navigation bar of Excel. Then, use the font type and size dropdown fields to expand or shrink your chart’s legend and axis labels to your liking.7. Change the Y-axis measurement options, if desired.
To change the type of measurement shown on the Y axis, click on the Y-axis percentages in your chart to reveal the Format Axis window. Here, you can decide if you want to display units located on the Axis Options tab, or if you want to change whether the Y-axis shows percentages to 2 decimal places or to 0 decimal places.Because my graph automatically sets the Y axis’s maximum percentage to 60%, I might want to change it manually to 100% to represent my data on a more universal scale. To do so, I can select the Maximum option — two fields down under Bounds in the Format Axis window — and change the value from 0.6 to 1.
The resulting graph would be changed to look like the one below (I increased the font size of the Y-axis via the Home tab, so you can see the difference):8. Reorder your data, if desired.
To sort the data so the respondents’ answers appear in reverse order, right-click on your graph and click Select Data to reveal the same options window you called up in Step 3 above. This time, click the up and down arrows, as shown below, to reverse the order of your data on the chart.If you have more than two lines of data to adjust, you can also rearrange them in ascending or descending order. To do this, highlight all of your data in the cells above your chart, click Data and select Sort, as shown below. You can choose to sort based on smallest to largest or largest to smallest, depending on your preference.
The resulting graph would look like this:
9. Title your graph.
Now comes the fun and easy part: naming your graph. By now, you might have already figured out how to do this. Here’s a simple clarifier.
Right after making your chart, the title that appears will likely be “Chart Title,” or something similar depending on the version of Excel you’re using. To change this label, click on “Chart Title” to reveal a typing cursor. You can then freely customize your chart’s title.
When you have a title you like, click Home on the top navigation bar, and use the font formatting options to give your title the emphasis it deserves. See these options and my final graph below:10. Export your graph or chart.
Once your chart or graph is exactly the way you want it, you can save it as an image without screenshotting it in the spreadsheet. This method will give you a clean image of your chart that can be inserted into a PowerPoint presentation, Canva document, or any other visual template.
To save your excel graph as a photo, right-click on the graph and select Save as Picture….In the dialogue box, name the photo of your graph, choose where to save it to on your computer, and choose the file type you’d like to save it as. In this example, I’m saving it as a JPEG to my desktop folder. Finally, click Save.
You’ll have a clear photo of your graph or chart that you can add to any visual design.Visualize Data Like A Pro
That was pretty easy, right? With this step-by-step tutorial, you’ll be able to quickly create charts and graphs that visualize the most complicated data. Try using this same tutorial with different graph types like a pie chart or line graph to see what format tells the story of your data best. You can even practice customizing more data-heavy graphs and charts using the free excel templates for marketers below.
Editor’s note: This post was originally published in June 2018 and has been updated for comprehensiveness. -
What is Lightning Message Service? Visualforce, LWC + Aura Components
Over time, upgrading to newer technologies is important to leverage the overall functionality of your Salesforce org and see a return on investment. Just as Salesforce users need to go through a gradual shift from Classic to Lightning Experience, developers also need this shift as… Read More
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G2 Ranks UJET #1 in User Satisfaction for 5th Consecutive Quarter!
In 32 key user satisfaction metrics, G2 reviewers prefer UJET compared to competitors in contact center operations
SAN FRANCISCO, CA – July 14, 2021 08:00 AM Eastern Daylight Time – UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, has been named the leader in G2’s Summer Grid® Report for Overall Satisfaction in Contact Center Operations Software. Based on actual product user reviews, G2 reports that UJET consistently receives the highest satisfaction ratings in the industry, beating out major players in the contact center space.
UJET also earned 54 badges, including Leader, Best Usability, Best Support, Users Most Likely to Recommend, Leader Enterprise, Momentum Leader, Easiest Setup, Highest Performer, Easiest to Use, Best Meets Requirements, Best Results, Best Relationship, Highest User Adoption, Most Implementable and Easiest Admin.
Key Takeaways include:UJET has a 99 out of 100 score for user satisfaction – the highest of all category vendors evaluated
UJET is #1 in the Momentum Grid for Contact Center Operations
UJET is #1 in Satisfaction for Enterprise, Mid-Market & Overall Contact Center Operations Grid“UJET is honored to be recognized by our customers around the world as their cloud contact center software vendor of choice,” said Vasili Triant, Chief Operating Officer, UJET. “Receiving best-in-class reviews from actual users of our product demonstrates the value UJET provides to teams and organizations. We’re committed to delivering the best value to our customers and that ultimately drives the best customer experience. Receiving top scores by G2 yet again is a huge recognition and shows the breadth of our platform and our ability to help solve the challenges our customers are facing.”
“It is the authentic voice of the customer that powers our reports at G2 – ranking software founded on users’ experience in buying, implementing and using it,” said Tom Pringle, Vice President, Research at G2. “We are delighted to highlight the tangible achievements of software solutions ranked on our site as they showcase the voice of the user while delivering valuable, actionable insights to other potential buyers and users.”
Reviewers praise UJET for its ‘ease of use, functionality, and speed.’ Highlights from some of our favorite reviews over the last quarter include:“UJET provides an easy-to-use platform with a multitude of features that help to deliver a seamless customer service experience.” –Director of Operations
“My favorite thing about UJET is definitely how user friendly it is for Agents! Training was helpful, but the best thing about it all is that training is almost unnecessary because it’s so simple!” –Customer Service Team Lead
“UJET makes it easy to see the information you really need, which makes the job easy. I particularly enjoy the feature that allows me to see agents in the queue in real-time. UJET has a nice user interface, it is clean, smooth and very user friendly.” –Trainer
To learn more about UJET’s G2 rankings and to read more about what customers are saying visit: https://www.g2.com/products/ujet/reviews
About UJET
UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.
Learn more at www.ujet.cx and follow us on LinkedIn, Twitter, Facebook, Instagram and subscribe to our blog!Media Contacts
Holly Barker
UJETpr@ujet.cx
The post G2 Ranks UJET #1 in User Satisfaction for 5th Consecutive Quarter! appeared first on UJET. -
Customer Experience – Who really owns it in your company?
Who’s the real boss in your company? Customer Experience – Where do you stand? Full article – https://medium.com/embitel-technologies/customer-experience-who-really-owns-it-in-your-company-e59302d5f94d #customerexperience #cx # customersatisfaction #customerjourney # brand #loyalty https://preview.redd.it/31bw5ukef5b71.jpg?width=640&format=pjpg&auto=webp&s=f7d50a407a5ce59ba6789597d7c3876b811b1414
submitted by /u/HippieSwat [link] [comments] -
Ways to improve data security and build customer trust
Today, AI solutions are at the centre of most business strategies. Artificial Intelligence is there to marvellously synthesise data and deliver personalized experiences at every touchpoint. It also manages to improve customer satisfaction, reduce costs, and achieve greater operational efficiency. The only question that still raises doubt among both customers and brands is the matter…
The post Ways to improve data security and build customer trust appeared first on Customer Experience Magazine. -
A return to cottage work
Businesses care about productivity. At the core of their ability to create a profit is the simple formula of work produced per dollar spent.
Frederick Taylor used a stopwatch to revolutionize the production of cars and just about everything else. By measuring the output of each person on the line, he was able to dramatically increase how much a company like Ford could produce for every hour of labor it used.
Working in a system like this can be exhausting. While it brings the comfort of knowing precisely what’s expected in any given moment, it’s also an endless tug of war between humanity and profit.
Many in the idea economy haven’t recognized the rare situation that they might be in. Better pay, better working conditions and a job that’s hard to measure with a stopwatch. So you’ve got the chef for the Grateful Dead cooking you lunch and a purple couch in the lobby, along with a long series of perks and benefits. I had one friend who worked at a law firm for two years before they realized that he kept switching departments every few months so he could avoid being asked to bill too many hours.
But management has never stopped looking for a way to measure output. Sooner or later, they do, or the company disappears. It can vary from the insulation of paying for your time (but keeping track of impact created) all the way to paying by the keystroke, the click or the sale.
When bosses had trouble measuring output, they bought our time, and then layered ‘process’ and bureaucracy on everything as a stand-in for actual productivity. But now, measurement is everywhere, freelancers and contractors are easier to find, and work is being atomized. Being good at process is a weak stand-in for being good at work.
The shift to self-directed days, working from home, focusing on projects and not simply selling our time means that this push back to cottage industry management is going to be accelerated. Before Manchester factories were up to speed, this was normal–you did your work on your kitchen table and got paid by the piece.
The alternative is to double down on work that’s truly hard to measure, to sign up for emotional labor and experimentation and group leadership and working on the frontier. These jobs are harder to get, harder to keep and are fraught precisely because they’re less measurable. These are the jobs that create quantum leaps in value, but are hard to spec and manage.
Companies aren’t going to trust you because you asked them to. They’ll do it when they believe that you are one of the few people who can lean outside of the comfort zone and bring back something extraordinary.
It’s pretty clear to me that we’re unlikely to see much in the way of steady jobs where someone tells you what to do all day, allows you to allocate your own time and effort, but doesn’t measure your output. Because one thing that we all keep learning is that if something can be measured, it probably will be.
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Simple, Secure Data Backup App for Salesforce [In-Depth Review]
Admins could spend hours creating data backups, such as manually exporting and importing data back and forth between Salesforce and Excel. While this is one option, it’s the least scalable and not security compliant, exposing your organization to various threats and user errors. With a… Read More
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How to foster customer loyalty in the insurance industry
Customer retention has long been a struggling area for insurers. As such the team here at Ello recently surveyed over 2,000 consumers to uncover how valuable a customer is to a brand over the course of their lifetime. We looked at what customers are looking for in an insurance provider and, most importantly, what are…
The post How to foster customer loyalty in the insurance industry appeared first on Customer Experience Magazine. -
Ways to Create Visually Appealing Email Design
Visually appealing email design can engage your target audience, showcase your brand message, and encourage subscribers to click your CTA. Since email marketing generates 40 times more leads than social media, it’s one of the most effective ways to boost conversion rates. This makes good email design more important than ever. But how can you…
The post Ways to Create Visually Appealing Email Design appeared first on Benchmark Email.