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  • Data-Driven Marketing

    Data-driven marketing has grown in popularity due to the availability of large amounts of data.
    submitted by /u/onlinemkt-org [link] [comments]

  • Harsh feedback

    It often comes from one of two kinds of people:

    People who give themselves feedback in the same heartless tone. They don’t hesitate to brutally lash out, because that’s the noise they often hear inside.

    And folks who honestly believe that their work is flawless. They can’t understand how anyone can else can fail to measure up, because they never seem to.

    Of course, each group has a significant (though different) problem. In fact, now that they’re spreading their harshness with others, they have two problems.

    When in doubt, look for the fear.

  • The 8 Best Marketing Frameworks You Need to Know

    Marketing is a unique animal. With a combination of creativity, analytical thinking, taking data into consideration, and project management, a modern-day marketer must possess a great number of skills and have quite a few tools at their disposal.
    Sure, you can delegate some of the work, but it also means you’re responsible for getting multiple people on the same page…some of which work in different states.
    Rather than allowing your frustration to build, you can utilize tools that will make your job easier. More specifically, marketing frameworks. In this piece, we’ll discuss what a marketing strategy framework is, the benefits of utilizing one, the best marketing models out there, and how to decide which is best for you.

    You can think of it like this: you wouldn’t dream of approaching your marketing with a “throw spaghetti at the wall and see what sticks” attitude because it would be a disaster for your organization.
    Instead, you’ll likely spend days, weeks, and maybe even months identifying your target audience, where they spend time and determining the perfect way to reach them and communicate the benefits of your product or service in a marketing plan.
    Your marketing strategy framework takes this all a step further and, as mentioned above, ensures your marketing plan is successful because you’ll share content with your audiences at the right time in the most relevant channels that are more likely to drive results.
    The Benefits of a Marketing Framework
    A Marketing Framework does more than just keep you focused on the task at hand. As your company grows and your team grows along with it, you must find a way to communicate with every member of the marketing department, no matter where they work or what tasks they are responsible for.
    Creating a marketing framework is the best way to ensure that everyone knows what they need to do and how they need to do it. Additional benefits of utilizing a marketing framework include:

    Creating a home for templates, guides, tools, and assets that all marketers in your organization will need to access.
    Establishing and communicating approved verbiage for the organization.
    Improving marketing which then improves the growth and bottom line of the company.
    Allows the team to compare different strategies and determine the best route.
    Clearly communicate who is responsible for what and make it easier to transfer people from one role to another.
    Save time by limiting “redos” – areas that are often susceptible to errors and therefore must be reworked.

    In addition, your framework will help you predict your customer’s behavior and the revenue you can expect to see. As a result, it will help your team function more efficiently and produce more effectively.
    The Best Marketing Frameworks
    Marketing has probably been around since prehistoric days when entrepreneurial cavemen designed state-of-the-art spears and tried to sell them to their less “handy” counterparts.
    Okay, that might not be true, but marketing has been a necessary aspect of business for a long time, and, over that time, savvy marketers have designed models and frameworks to make their (and your) job easier. Let’s take a look at some traditional models as well as some newer frameworks.
    Traditional Marketing Models
    1. 7Ps Marketing Mix
    This widely used model considers the stages of business strategy, beginning at conception and taking it to evaluation. The Ps stand for:

    Product: What’s being sold?

    Prince: How much does it cost?

    Place: Where will the product be sold?

    Promotion: How will you communicate with your audience?

    People: Who is involved in the production, promotion, and distribution?

    Process: How will you deliver it to the customer?

    Physical Evidence: How will you prove to customers that your business exists?

    When you utilize the 7P model, you’ll have the opportunity to analyze and optimize every aspect of your company and your strategy to improve your business.

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    2. STP Marketing Model
    The SPT model is a top-down approach that focuses on how a company addresses customers and helps deliver personalized (and relevant) messages to audiences.
    STP stands for segmentation (dividing your audience into different sections), targeting (who will be the most receptive to your product), and positioning (how do you make your product the most appealing to that audience), and has helped many companies shift to utilizing social media to deliver content.

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    3. Porter’s Five Forces
    While most marketing frameworks focus on the product itself and the audience, Porter’s Five Forces looks at the outside influences that can affect profitability. These include:

    Supplier Power, how many other suppliers exist, what makes them different, and how much their product costs.
    Buyer Power, which is the customer’s ability to influence decisions made by the company.
    Threat of Substitution, which is how your product compares to others on the market.
    Threat of New Entry, which is any barriers you might experience when entering the market.
    Competitive Rivalry, which is any other outside forces that affect how your product compares to the competition.

    This model will help determine just how competitive your business environment is.

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    Now, let’s look at some of the newer models to hit the marketing scene. While they may not have been around as long as the more traditional models, they take into account the current marketing climate and often focus on start-ups.
    Modern Marketing Models
    4. Pirate Metrics or “AARRR!”
    No, you don’t have to don an eye patch or adopt a parrot to use this framework. Developed by serial Startup Founder Dave McClure, Pirate Metrics allows you to see how a customer may travel on their buying journey and what areas you need to improve. AARRR stands for:

    Acquisition: Where are prospects finding you? Facebook ads, blog content, a paid search, etc.

    Activation: What step did a prospect take once they arrived at your website? Depending on the business, this could include signing up for an account, downloading a free giveaway in exchange for their email, filling out a profile, etc.

    Retention: Once they’ve left your site, do prospects or customers come back? How often?

    Revenue: How do you earn money from your customers? Consider reviewing metrics such as conversion rates, shopping cart size, and the LTV or customer lifetime value.

    Referral: When customers are happy, they tell other people, and you end up with more customers. This lowers your CAC or customer acquisition cost because your loyal customers will attract new prospects for you.

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    5. Lean Analytics Stages
    Developed by Alistair Croll and Ben Yoskovitz, the Lean Analytics Stage framework combines aspects of many different models and is ideal for improving startup growth. There are five pillars to this model:
    1. Empathy
    During the product development stage, you’ll spend most of your time listening to customers, empathizing with their challenges, and taking in as much feedback as they are willing to provide. Once you have identified a problem you can solve to create your minimum viable product (MVP), you can then move on to the next stage.
    2. Stickiness
    Focus on engagement and retention as you work to create something that yields return customers. When you’ve got an engaged base and a low attrition rate, you can continue to stage three.
    3. Virality
    Before you try to attract customers through heavy advertising spending, focus on your existing customers. As your organic growth rates improve, you can move to stage four.
    4. Revenue
    Without money, you’ll be out of business quickly. Pay attention to your customer acquisition cost metrics to make sure your customers spend more money than they cost to acquire. Once you’ve reached your revenue goals, you can move to the final stage.
    5. Scale
    You’ve got explicit knowledge of your product and your market. Now, it’s time to increase the revenue from your current market and potentially enter into new markets.
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    6. The Hook Model
    No, it has nothing to do with the Pirate Metrics we discussed earlier, but it does compliment the stickiness and virality we discussed during Lean Analytics.
    The Hook Model was developed by Nir Eyal, author of Hooked: How to Build Habit-Forming Products. He believes that our most purchased and utilized products achieve that status because they become a part of habitual behaviors. As marketers, we can tap into that by understanding the cycle:

    Trigger: The beginning of the cycle is often an external trigger like a push notification. However, as the cycle continues, negative internal emotions become triggers as we attempt to lessen these negative emotions with an action.

    Action: The easier you make things to do, the more likely a person will do it. Habit-forming products make taking action painless and straightforward.

    Variable Reward: The anticipation of reward is a strong motivator. Variability increases anticipation, making prospects and customers more likely to take an action that warrants a reward.

    Investment: Creating an investment or “buy-in” for your customers makes it more difficult for them to step away from your product or service.

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    7. The ICE Score
    Sean Ellis, the Father of Growth Marketing, teaches the ICE score, a simple and quick way to evaluate potential channels for growth.
    Rather than implementing a complex system, Ellis suggests asking three questions: 1. What will the impact of this move be if it works?
    2. How confident am I that this plan will work?
    3. How much time, money, and effort will be necessary to put this into action?
    Asking yourself and your team these questions is one of the fastest ways to evaluate an idea and determine if you should move forward.
    8. STEPPS
    Developed by Jonah Burger, the author of Contagious: Why Things Catch On, STEPPS is a formula to create contagious content that has people talking and sharing.

    Social Currency: Invite your customers to feel more like insiders. Humans are programmed to care what others think of them. This taps into that need to be seen positively by others and encourages conversation around your product.

    Triggers: Frequently remind people of your product utilizing triggers and they’ll talk about it more.

    Emotion: Highly emotional content is more likely to go viral. Taking that one step further, high arousal emotions like anger will be shared more often than low arousal emotions like sadness.

    Public: When you make something public, you encourage people to talk about it and share it.

    Practical Value: Provide value in the form of useful content, and people will be more likely to share it.

    Stories: We are biologically wired to see the world through narrative. Creative stories that are easy to relate to and easy to remember, and they’ll also be easy to share.

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    Selecting the Best Marketing Framework for Your Business
    While there are a variety of models available to you, they are not all created equal. There are a number of factors that will influence which framework is best for you and your organization.
    In order to determine which framework to choose, you’ll want to examine the following aspects of your business:

    What are the top priorities of the business?
    What is the role of marketing within the organization?
    How is success defined and measured within the marketing?
    What is the marketing department capable of, and what improvements would you like to make?
    Where would you like to see the most impact due to marketing efforts and what’s the easiest way to ensure that impact?

    Over To You
    Marketing is a difficult role no matter your product or service. You are in essence responsible for telling the world that your company has the cure to what ails them. Without you, the most amazing product or service ever created will never reach the hands of the people who need it.
    As challenging as it is, there are tools you can utilize to take some of the difficulty out of your responsibilities. A marketing framework will help you stay the course, keep your team in the know and on the right path, and will ultimately help you better achieve your desired goals. Create a marketing framework today and make tomorrow easier.

  • Portfolio thinking

    When we’re not certain of the right answer, the best approach is to have a portfolio, a range of bets that reward us with resilience and significant upside.

    An example can be something as simple as what to put on the buffet–if you’re not sure who’s coming to the meeting, it makes sense to have a variety of options, because the chances you’ll get it right go way up.

    A more important example is in filling a job. If you only interview people from similar backgrounds and with similar skills, you’re eliminating a huge pool of talent that might in fact be a much better fit for the job.

    The mistake we often make is in building a choice set (which we mistakenly call a ‘portfolio’) by trying again and again for one guaranteed ideal choice. That’s not a portfolio. Instead, we should focus on going to the edges, not trying to group everything at some imaginary ‘center’.

    Back to the simple buffet example. If you have one spicy dish, one vegan dish, one dish without cilantro and one dish from a cuisine that’s out of the ordinary in this setting, your chances of “best lunch ever” are far higher than if you simply put out very slight variations of one theme.

    When we can’t be sure of the future, a portfolio that acknowledges this by going to various edges will outperform one where we pretend we know the right answer.

  • Chattermill’s new report: customer support trends in 2022

    This year for the first time Chattermill, a unified customer intelligence platform, surveyed 339 customer-focused business leaders from the US, Oceania, South America and Europe with the intention to better understand key trends in customer experience (CX) for the upcoming year. Our Report reveals that leaders know how important data analysis can be for painting…
    The post Chattermill’s new report: customer support trends in 2022 appeared first on Customer Experience Magazine.

  • 13 Best Marketing Automation Apps for Shopify Websites in 2022

    Looking for the best marketing automation app for Shopify? To save you both time and money, we’ve reviewed some of the best automation tools on the market.

  • 14 Best Ways to Generate Real Estate Leads in 2022 (Plus Examples)

    This post will teach you step by step processes to generate real estate leads in 2022.

  • 47 of the Best Affiliate Programs That Pay the Highest Commission

    Every day, thousands of publishers benefit from a recurring cash inflow by partnering up with other companies via affiliate programs.
    Affiliate marketing is one of the best ways to monetize your blog, especially when you don’t sell products or services. Joining an affiliate program can get you exclusive access to new content and special deals for your audience — all while earning you more money.
    There are many types of affiliate programs, ranging from online courses to website builders to marketing and business affiliates. Here, we’re going to explore the best affiliate programs with the highest earning potential to ensure you can make money off the content you provide.
    But first — what exactly is an affiliate program?

    To further understand affiliate programs, let’s consider an example. Wirecutter.com, a New York Times company, is a website that lists product recommendations for shoppers. Wirecutter largely earns commission based on affiliate relationships with retailers.
    The publication’s affiliate monetization model might make you doubt the legitimacy of its recommendations — but, in fact, it’s quite the opposite.
    Wirecutter only makes commission when a reader purchases a product from an affiliate retailer and doesn’t return the product. Wirecutter, then, has no incentive to promote inferior products. If they did, they’d make less money and turn away readers.
    How do affiliates make money?
    The affiliate gets a unique link (an “affiliate link”) from which clicks can be tracked — typically using cookies. The cookie then tracks the user to see if they make a purchase. If they do within an allotted amount of time, then the affiliate will earn commission.
    Each cookie has a “length” or “cookie life”, which simply define how long the cookie will be tracking the user’s online activity.
    For example, if a cookie has a 30-day life, your referral needs to make a purchase within 30-days of clicking your affiliate link in order for you to get paid — otherwise the lead will no longer be trackable.
    If you’re interested in starting an affiliate program, there are different types of affiliate programs, and you’ll want to pick the one best-suited for your business. Let’s dive into the types of affiliate programs, next.

    Types of Affiliate Programs
    If you’re looking to promote your products or services, there are a few affiliate programs you can consider. When choosing an affiliate program, you’ll want to keep in mind the avenues or platforms where your audience spends the majority of their time. For instance, does your buyer persona typically read blog posts, scroll Facebook, or use search engines when researching new products?
    Alternatively, is your buyer persona someone who’s always looking for a good deal, and would appreciate a link on a coupon site? Or are they more interested in doing tons of research before purchasing, making your promotion efforts more worthwhile on a review site?
    While those are questions you’ll have to consider for yourself, let’s take a look at some general types of affiliate programs so you can begin brainstorming potential avenues for your own marketing efforts:
    Search Affiliates
    With this program, you’ll have freelancers or entrepreneurs pay their own money to promote your offer on search results or other online advertising platforms like Facebook Advertising. While you’ll want to ensure your partner is following search and advertising guidelines, this could work in your favor if your partner has an SEO background and wants to A/B test to see which ads result in the most referrals for you — and most ROI for them.
    Bloggers and Influencers
    If there are impressive bloggers or social media influencers in your industry who engage with your ideal buyer persona on a regular basis, you might consider partnering with them. For instance, if you sell kitchen appliances, it might be good to reach out to bloggers or YouTube influencers who post recipes, and ask if they’d feature your product as a “recommended tool” in their next recipe post. Ideally, this would result in your target audience taking a look at your website, and if they like the products you offer, could provide additional revenue for the influencer.
    Review Sites
    If you offer a product or service that is more expensive or niche, it’s likely that most of your buyers need to conduct research on that topic before purchasing. If that’s the case, it might be a good idea to research the top review sites related to your product or service. Reach out to the business or writer who published the piece, asking whether they’d be interested in providing an affiliate link to your product or service in the text.
    Coupon Sites
    If you’re offering a new product or service that isn’t popular in the marketplace, you might try creating an affiliate partnership with a coupon site for a limited time. While you don’t want to lose money by giving your product away at a discount, it could be effective at getting some first-time buyers to check out your website and become brand advocates.
    Email Marketing
    This is best in small doses. You don’t want any partners sending out bulk emails to customers who aren’t interested in your products or services, but with proper consideration for who’s receiving the email, this could be an effective method. For instance, if you sell design tools, you might partner with marketing agencies and ask them to include a link to your site within emails they send to design clients. This could help their clients leverage your tools to create higher-quality content, while giving agencies an added source of income.
    Are you a blogger or small business who would like to join an affiliate program to generate income? Below, we’ll explore the top affiliate programs that you can join in your industry.
    If you’re planning to launch an affiliate program, you can use the following examples as inspiration. Plus, you’ll get guidance on how much you should pay your partners and affiliates.
    Don’t have time to look through all of the programs? We’ve divided this list into several subsections:

    Best Marketing and Business Affiliate Programs
    Best Online Course Affiliate Programs
    Best Website Builder Affiliate Programs
    Best Web Hosting Affiliate Programs
    Best Retail Affiliate Programs
    Best Beauty and Cosmetic Affiliate Programs
    Best Travel Affiliate Programs
    Best Personal Finance and Investment Affiliate Programs

    Let’s get started.

    Best Marketing and Business Affiliate Programs
    1. HubSpot

    Commission:15% recurring or 100% of the first month’s revenue
    Cookie life: 90 days
    Commission: 15% recurring or 100% of the first month’s revenue
    Cookie life: 90 days
    HubSpot’s mission is to help millions of organizations grow better. HubSpot’s award-winning CRM platform — which is comprised of Marketing Hub, Sales Hub, Service Hub, CMS Hub, and Operations Hub, and a powerful free CRM — gives thousands of companies the tools they need to manage the customer experience — all the way from awareness to advocacy.
    As a HubSpot affiliate, you have the choice between a 15% recurring rate for up to one year or a flat rate corresponding to 100% of the first month’s revenue.
    HubSpot’s plans range from $50 all the way up to $3,000+ per month. And it is not uncommon for customers to purchase more than one product at a time. So these payouts could quickly add up.
    When you join HubSpot’s affiliate program, you gain access to a large creative inventory, including demo videos, banners, and copy examples, all designed to help you earn the most commission possible. Plus, you can cultivate a one-on-one relationship with the HubSpot affiliate team, whose members are all dedicated to helping you succeed.
    If you have a large business audience or want to monetize your content, then our affiliate program is likely well-suited for you. (You can learn more about HubSpot by reading HubSpot reviews.)
    2. AWeber

    Commission: 30% recurring
    Cookie life: One year
    AWeber has been the autoresponder of choice for over one million businesses and entrepreneurs since 1998. It’s a great tool for newsletter and email drip campaigns.
    Affiliates of AWeber can earn substantial income through two different channels:

    Their in-house program offers a lifetime 30% commission. Plans typically range from around $20 to $150 per month, so the payout can add up.
    Alternatively, you can earn up to $300 per account through CJ Affiliate. However, the cookie life with this option is only 45 days, rather than one year.

    3. Sendinblue

    Commission: €5 when a referred user creates a free account + €100 if that user buys a subscription
    Cookie life: 90 days
    Sendinblue is an all-in-one digital marketing platform that helps businesses connect with customers via email marketing, SMS, chat, marketing automation, CRM, and more. This user-friendly tool is rapidly growing in popularity with over 175,000 users worldwide.
    The affiliate program has two different streams: one for agencies and one for bloggers.
    Sendinblue’s free and affordable pricing plans make it a very attractive revenue opportunity for bloggers and publishers in the email marketing space. You’ll get €100 every time you refer a paying customer and join a network of top affiliates like WPBeginner, Capterra, CodeinWP, emailvendorselection, emailtooltester, and many more.
    Note: Even though the payout is in euros, the program is open to the United States and your commission will be converted based on currency rates at the time of the payment.
    4. ConvertKit

    Commission: 30% recurring
    Cookie window: 30 days
    A new up-and-comer in the email marketing field, ConvertKit helps its customers grow their customer-base via landing pages, forms, and email drip campaigns. (You can learn more about ConvertKit by reading reviews.)
    ConvertKit’s affiliate program is primarily addressed to existing ConvertKit users who feel their audience could benefit from email marketing products. The program offers a lifelong 30% commission for every referred paying customer or webinar subscriber.
    With plans ranging anywhere from $29 per month all the way to $2,000+, the income potential is a very attractive offer, and it costs you absolutely nothing to join the program. The program does not, however, offer any special deals or discounts for any product the affiliate might promote.
    5. GetResponse

    Commission: $100 for every sale referred, or 33% of recurring subscriptions
    Cookie length: 120 days
    Along with email marketing, GetResponse offers landing pages, opt-in forms, webinar hosting, a CRM tool, and plenty of other marketing automation tools. (You can learn more about GetResponse by reading reviews.)
    Just like AWeber, GetResponse has two affiliate programs you can choose from (or, you can join both!):

    Their self-hosted program offers a 33% recurring commission. With plans ranging anywhere from $15 to $1,200/month, the payout can be pretty substantial.
    You can also earn $135 for every sale referred through CJ Affiliate. However, the cookie life is only 30 days, rather than 120 offered in the in-house program.

    6. Fiverr

    Commission: $15-50 for Fiverr CPA, $10 CPA + 10% RevShare for Fiverr Hybrid, or 30% of every Fiverr Learn course order
    Cookie life: 30 days
    Fiverr has a few products you might promote on your own website or blog — including Fiverr (the freelance marketplace with digital services for everything from marketing to tech), Fiverr Pro (access to hand-vetted talent trusted by major brands), and Fiverr Learn (courses for freelancers and businesses looking to expand their skills).
    If you work with clients who might need to hire a freelancer for marketing, design, or tech skills, or you write a blog for entrepreneurs and want to promote Fiverr Learn, you might want to consider partnering with Fiverr. The popular site, with over 5.5 million users, offers affiliates a dashboard to manage and monitor campaigns, and creative assets to help you promote their services. Of course, commission varies depending on the service you want to promote. Take a look at their full offerings here.
    7. Pabbly

    Commission: 30% recurring
    Cookie life: 30 days
    Pabbly is an online platform that offers multiple marketing and business management tools for email marketing, form building, subscription-billing, email verification, workflow automation, and app integration. The most popular package is Pabbly Plus — a cost-effective bundle of all the Pabbly applications.
    Unique features of their affiliate program include:

    You can promote all or any of their products to get a 30% commission within 40 days of the sale.
    They track sales of all their products using a single cookie. So whatever product you promote, it will get you a commission on the sale of all the products purchased through your affiliate link. Also, this will save you from referring each product separately to your audience.
    A single sale of Pabbly products can provide you the minimum commission of $183.

    Additionally, they provide a single dashboard for monitoring sales, allowing you to view all your commission-related details — such as sales, referrals, and payouts — in a single place.
    8. Unbounce

    Commission: 20% of recurring revenue for every customer you refer
    Cookie life: 90 days
    This popular landing page platform — used by brands such as Campaign Monitor and Zola — helps users design high-converting landing pages for SaaS businesses, ecommerce sites, and agencies. Unbounce’s affiliate program is impressive, giving you the opportunity to earn 20% of the recurring revenue for every customer you refer.
    Plus, your site visitors or social media followers get 20% off their first three months using Unbounce, making the exchange valuable for them, as well. Unbounce provides you with plenty of tools to succeed using their affiliate program, including a Partner coach, custom dashboard to track progress, and training and promotional materials to ensure you’re promoting their business as effectively as possible. If you’re a marketer hoping to help clients increase conversions on their landing pages, this partnership could be a win-win for you both.
    9. Constant Contact

    Commission: $5 for each referral that signs up for a free trial, and $105 when your referrals pay for a new account
    Cookie life: 120 days
    Constant Contact offers powerful email marketing tools for small businesses, bloggers, and entrepreneurs. Among other things, users of Constant Contact can create Instagram and Facebook Ads, automate their email marketing campaigns, target new ecommerce customers, and send follow-up emails to increase revenue to their online stores.
    The company’s affiliate program enables you to earn $5 for all qualified leads, and $105 when the referral becomes a customer of Constant Contact.
    Additionally, you’ll receive promotional materials, a tracking dashboard, and personalized support to help you succeed with the affiliate program. Constant Contact is used by major brands including Facebook, WordPress, and Shopify. If you believe your clients or prospects could benefit from email marketing tools, this is a good partnership to consider.
    10. Typeform

    Commission: 20% recurring
    Cookie life: Unknown
    Typeform, which offers conversational forms and surveys including Contact Forms, Employee Satisfaction Surveys, and Event Lead Capture Forms, offers a 20% recurring commission on referrals. That means you’ll earn up to 20% of a referred customers’ subscription to Typeform, as long as the subscription remains active.
    This adds up quickly, and the service is relatively cheap, making it easy for your referrals to make a purchase. If you refer 100 customers who sign up for a monthly basic plan, you would bring in $580 every month.

    Best Online Course Affiliate Programs
    11. Thinkific

    Commission: 30% recurring
    Cookie life: 90 days
    Thinkific’s powerful all-in-one platform makes it easy to share your knowledge, grow your audience, and scale the business you already love. The platform enables users to create, market, and sell online courses and membership sites under their own brand.
    You’re an ideal candidate for Thinkific’s affiliate program if your audience is made up of any of the following:

    Content creators with skills and knowledge to share;
    Business leaders who want to create courses for customers; or
    Entrepreneurs who want to add new revenue streams

    As an affiliate partner, your perks include a 30% lifetime recurring commission, a competitive 90-day cookie window, and access to ready-to-post creative and promotional content. Thinkific affiliate partners earn up to $1,700 per referral every year.
    12. Kajabi

    Commission: 30% recurring
    Cookie life: 30 days
    Kajabi is an all-in-one platform that lets users create online courses, launch marketing campaigns, build landing pages, and design the perfect website.
    The Kajabi Partner Program is currently only open to Kajabi users. As an affiliate, you’ll receive a 30% lifetime commission for any new member you bring to Kajabi that stays active past their trial period. What’s more, you will be treated to special rewards as you progress. Each level unlocks exciting bonuses only available to Kajabi Partners.
    13. Teachable

    Commission: 30% recurring, with the ability to earn up to 50% commission through monthly bonuses
    Cookie life: 90 days
    Teachable helps you create and sell beautiful online courses. With over 18 million students and 186 thousand active courses, Teachable is one of the most reputable e-learning platforms. Plus, it’s heavily endorsed by Pat Flynn from Smart Passive Income.
    Ranging from Facebook ads to cake decorating tips, Teachable is suited for a variety of niche subjects. Teachable’s affiliate program pays a recurring 30% commission on the referral’s monthly subscription fee. Plans can go anywhere from $29 to $499 per month, meaning you’ll be able to earn up to $150 a month per sale.
    14. iSpring

    Commission: 10% per sale
    Cookie life: 90 days
    iSpring is an international software development company that produces tools for eLearning content authoring and online training. Their flagship product is iSpring Suite, an award-winning authoring tool that allows the creation of interactive online courses, quizzes, video tutorials, role-plays, and ebooks.
    iSpring Suite has an intuitive interface that is familiar to everyone (the tool works as a PowerPoint add-in) and offers solutions for any learning need. And that’s why it has become popular among people from different fields: from university professors to corporate instructional designers.
    The affiliate program includes iSpring Suite and iSpring Suite Max, which cost $770 and $970, respectively. Thus, you can earn from $77 to $97 from a single purchase and around $1000/month if you provide 10+ customers monthly. You will receive verified commissions quarterly.

    Best Website Builder Affiliate Programs
    15. Shopify

    Commission: 200% commission after a referral has been an active subscriber for 2 months
    Cookie life: 30 days
    With nearly 2 million merchants worldwide, Shopify has truly proven itself as a market leader in the drop-shipping industry. Shopify has everything you need to start your online store, including website builders, shopping carts, web hosting and store management tools, analytics features, payment processing, and much more.
    If your audience is all about e-commerce and needs help setting up an online store, Shopify’s affiliate program might be for you. Affiliates earn a whooping 200% commission on the cost of a monthly subscription (that’s up to $2,400!). Additionally, when a referral signs up for a Shopify Plus account, you get paid a flat $2,000 bounty payment.
    On top of the money, as a Shopify affiliate, you get priority support for your own Shopify store, as well as free Shopify content to promote to your audience.
    Joining the program is absolutely free. The main drawbacks may be that the target for this program is quite niche, since you’ll need an audience that sells products online and doesn’t already have a solid e-commerce platform.
    16. Leadpages

    Commission: Up to 50% commission
    Cookie life: 30 days
    Leadpages is an online tool that lets you create easy-to-customize landing pages to collect contact information and boost your conversion rates. (You can learn more about LeadPages by reading reviews.)
    Their affiliate program is only open to Leadpages customers. Each paying customer referred brings in a lifetime commission of 30%. Membership prices range from $25 to $200 per month.
    Leadpages will sometimes run special offers, such as a $5,000 bonus for affiliates who drive 10+ sales by a given date. All affiliates get access to banners, sidebar images, and social media-friendly links. You also have the option to share a unique link to a free content page (like a blog post or video) rather than a product page.
    17. Wix

    Commission: $100 per Premium sale
    Cookie life: 30 days
    If you’re interested in unlimited payouts with minimal effort, Wix could be for you. The web development company is one of the most popular web hosting platforms, and offers $100 per Premium referral with no limit on the amount of people you can refer (which means, if you refer 10 people, you’ve already made $1,000). Additionally, Wix provides links and creatives, including banners and landing pages in all languages, to make it easy for you to include their link on your site.
    However, it’s important to note that there is a minimum sales target you need to reach to get paid — $300 per month (if you make less than that, your earnings will stay in your account until you reach that benchmark). If you feel your website, blog, or social channel is visited on a regular basis by prospects who might be interested in creating their own website on a hosting platform, this could be a good program for you, but if you’re unsure if you can meet the minimum sales target for a while, you might want to reconsider.

    Best Web Hosting Affiliate Programs
    18. WP Engine

    Commission: $200+ per signup
    Cookie window: 180 days
    There are millions of websites on the internet, and more than 40% are built on WordPress. WP Engine provides super-fast web hosting for thousands of WordPress websites around the world.
    WP Engine’s affiliate program runs on the ShareASale network. By promoting WP Engine plans, you can earn $200 per signup or 100% of the customer’s first monthly payment — whichever one is higher. You gain access to exclusive affiliate discounts you can offer to your audience.
    You can also promote StudioPress themes and earn 35% of the sales generated. These purchases get 60 days of cookie tracking.
    It’s important to note — WP Engine’s affiliate program is two-tiered, which means that you’ll get paid not only for referring customers, but also for referring affiliates. You get $50 for each of their referrals.
    While it may not be easy to find an audience looking to build a new WordPress website, when you do find those users, the profits can be huge.
    19. Kinsta

    Commission: Up to $500 per referral + 10% recurring
    Cookie life: 60 days
    Kinsta was founded in 2013 by veteran WordPress developers “with a desire to create the best WordPress hosting platform in the world.” They strive to offer WordPress hosting that is fast, secure, and reliable.
    Kinsta’s affiliate program pays an initial commission, followed by a recurring 10% monthly payment. Affiliates can earn up to $500 initially, depending on the type of plan the referral has purchased:

    Starter: $30
    Pro: $100
    Business: $150
    Enterprise: $500

    While 10% may not seem like much, your referrals are likely to have a high lifetime value, thanks to Kinsta’s high customer retention rate of 95%.
    20. Bluehost

    Commission: $65 per sale
    Cookie life: 45 days
    Bluehost, a web hosting platform that supports more than 2 million websites, offers a phenomenal affiliate program for any business or entrepreneur looking to monetize their blog or website. If you promote Bluehost’s products or services on your own blog or website (either through custom banners or links), you can earn anywhere from $65 to $130 per sale generated from your website — an incredibly high fee.
    Best of all, it’s free to join their affiliate program, and Bluehost offers reliable tracking to ensure you get credit for each lead you provide them. Plus, Bluehost offers affiliate managers who can offer support or personalized advice.
    21. Hostgator

    Commission: $65 to $125 per signup
    Cookie life: 60 days
    Hostgator offers both web hosting and building tools, and is incredibly low-cost for startups or ecommerce businesses with limited budgets — for instance, a starter plan costs only $3.84/month.
    It’s free to become a Hostgator affiliate, and their tiered payouts are substantial — you can make $65 per signup if you provide Hostgator with 1-5 signups per month, and up to $125 per signup if you provide Hostgator with over 21 signups. You can either embed tracking links on your site or create a custom coupon code. Since Hostgator provides a 45-day money-back guarantee, it’s low-risk for your website visitors to try it out.
    22. GreenGeeks

    Commission: $50 for one sale; up to $100 for six sales
    Cookie life: 30 days
    GreenGeeks, an eco-friendly, secure web hosting platform, allows you to earn up to $100 per sale. They have a tiered program that pays generously — including $50 for just one sale, and $100 for six or more. Additionally, the company provides a selection of creative assets, content, and banners to ensure you’re proud of the link or banner you include on your website or blog.
    If you believe your blog readers or website visitors are interested in exploring web hosting platforms (for instance, if you write content for freelancers), this could be a good option to explore. Best of all, the company promotes eco-friendly alternatives, so you can feel good knowing you’re spreading a positive, “green message” to your site visitor

    Best Retail Affiliate Programs
    Disclaimer: Commissions for retail stores are much smaller because the purchase price is much smaller. But this also means that it’s easier to get your audience to buy those items (low price = low commitment), which could translate into high conversion rates and higher returns.
    23. Amazon Associates

    Commission: 1-10% (depending on the product category)
    Cookie life: 24 hours
    Amazon is one of the most popular online shopping platforms, so if you’re looking to buy something, chances are you’ll find it on Amazon.
    Amazon Associates get commissions between 1% and 10%, depending on the category the product purchased falls under. The most valuable items to promote are clothes and luxury beauty products, both of which can earn you a 10% cut on the price.
    One of the main advantages of doing affiliate marketing with Amazon is that people already know the company and love to shop there, so it’s not a hard sell. The company has very high conversion rates, especially around the holidays. And because the product selection is so vast, it fits most kinds of businesses.
    If you write about animals, for instance, you can promote cat treats or dog toys. If your audience is interested in cars, you can recommend jumper cables — you get the idea.
    Additionally, if someone ends up on Amazon through your link and buys something other than what your content links to, you still get commission on the user’s entire cart.
    Ultimately, the only downside is some categories have particularly low commissions, such as video games and electronics.
    For businesses with large audiences, Amazon recently launched their new Amazon Influencer Program as an extension to the Associates program for social media influencers. You get similar benefits to the online Associates program, as well as your own page on Amazon with a unique URL to showcase the products you recommend to your followers.
    Currently, you must have a YouTube, Instagram, Twitter, or Facebook account to qualify. Amazon looks at the number of followers and other engagement metrics of your social media accounts to determine whether you’re eligible for the program.
    24. Target

    Commission: 1-8% (depending on the product category and sales volume)
    Cookie life: 7 days
    While it doesn’t offer as wide a selection as Amazon or eBay, Target remains a highly recognizable brand with a variety of different products.
    Target’s affiliate program operates on a volume-based commission structure, meaning that your commission increases as the number of items purchased increases. Sadly, a product category that does not benefit from this model is the Health and Beauty products — the commission on this category caps at 1%, regardless of volume.
    It’s also critical to note — most people tend to prefer buying Target products in-person, rather than online, so this could have an impact on your returns.
    25. Hammacher Schlemmer

    Commission: 8% on any sale
    Cookie life: 30 days
    Hammacher Schlemmer is America’s longest-running catalog with a lifetime of over 150 years, and continues to successfully sell items ranging from electronics to outdoor living gear. Additionally, the company offers an impressive affiliate program with the potential to earn incredibly high commissions.
    They offer 8% commission on any product you’re able to sell through your own website or blog. While 8% might not sound like a lot, consider some of the higher-priced items they sell, including a Muhammad Ali Autographed Photo Collage for $5,000, or the Full Immersion Professional Racer’s Simulator for $65,000.
    Ultimately, if you’re able to find products or services on Hammacher Schlemmer’s website that align well with your own core offerings or might interest your buyer persona, you might consider partnering with the brand.
    Additionally, this affiliate program could be a good idea for an ecommerce business interested in expanding their offerings. Hammacher Schlemmer provides tools (including password-protected online reports) and content to help your online store succeed.
    26. Spocket

    Commission: 20% per Bronze subscriber; 25% per Silver subscriber; 30% per Gold subscriber (up to 445.50 per subscriber)
    Cookie life: 90 days
    Spocket, a dropshipping supplier, wholesaler, and distributor of high-quality American and European products, enables entrepreneurs to sell products from thousands of dropshipping suppliers around the world. They also offer an incredibly impressive affiliate program — you can make up to $450 for each customer you refer to Spocket, and you’ll continue to collect commission off your referral’s Spocket account as long as they remain a customer.
    Their program will also provide you with the tools and resources you need to successfully promote their business. If your website visitors are entrepreneurs or ecommerce businesses, this is a good affiliate program to explore.
    27. eBay Partner Network

    Commission: 1-4%, depending on category
    Cookie life: 24 hours
    With over one billion listings from a wide range of product categories, eBay’s affiliate program shares a lot of the same advantages as Amazon’s — well-known brand, high conversion rates, and a diverse selection of products.
    The eBay Partner Network pays a commission of 1% to 4%. You earn a percentage of the revenue eBay earns from that purchase, based on the product category.
    High-ticket items you can promote fall under Parts & Accessories, or Fashion. You can have a look at the complete rate card here. The one downside of this program is that it offers a cap for each category — with most falling well under $1,000. Your earning potential is thus limited.

    Best Beauty and Cosmetic Affiliate Programs
    28. Ulta

    Commission: 1-5%
    Cookie life: 30 days
    Ulta is a go-to brand for beauty enthusiasts who want both affordable and prestige skincare, makeup, and personal care products. Ulta is popular for its diverse offerings, which can cater to the tastes of a large readership.
    Ulta’s affiliate program pays 1-5% in commissions. While this number may seem low, the company is ranked #2 in the beauty and cosmetics online space, meaning that your readers have likely heard of it and could even be current customers. You are provided with dynamic banners and text links to promote Ulta’s products. The company has ongoing promotions, including free shipping and free products, to help you drive more sales.
    29. Sephora

    Commission: 5%
    Cookie life: 24 hours
    If you serve a more affluent readership, Sephora is the affiliate program for you. The retailer offers a wide selection of prestige beauty products, including skincare, body care, makeup, and fragrances. Additionally, they offer a superior customer experience — for instance, they offer a free gift with any purchase and have a strong rewards program.
    Sephora’s affiliate program offers a 5% commission rate on all sales, which is higher than Ulta’s and most online retailers’ commission rates. Like most programs, Sephora gives affiliates access to promotional banners and other creative assets, which you can use on your site and social media accounts.
    The only downside to this program is that the cookie length is uncommonly short: The cookie will expire just 24 hours after the user clicks on the affiliate link.
    30. FragranceNet.com

    Commission: 1-5%
    Cookie life: Unknown
    A leader in the online perfume space, FragranceNet.com gives you access to hundreds and thousands of top designer fragrances and aromatherapy products. It sells other products, too, such as skincare and makeup. However, due to its specialization in fragrances, we recommend it for bloggers who primarily write about fragrances.
    Affiliates earn 1-5% for every purchase generated through their link. The brand gives you access to links and banners, fresh blog content, seasonal ads, and coupon codes to drive your referral to a conversion. The program is run through the Rakuten platform.
    31. BH Cosmetics

    Commission: 8%
    Cookie life: 60 days
    Born and raised in LA, BH Cosmetics is one of the leading companies in the beauty industry. They are passionate about creating new and innovative beauty trends and dedicated to bringing customers the best in cruelty-free cosmetics. They also run promotions and sales regularly to help convert those leads.
    BH Cosmetics affiliates receive an 8% commission on purchases made within 60 days of the user’s visit. The site has an average order value of $38 and an on-site conversion rate of 6.46%.
    As an affiliate, you’ll get exclusive access to coupons and banners you can use on your website, blog, or emails. You’ll also receive monthly affiliate newsletters. Plus, their dedicated in-house affiliate team runs monthly incentives and affiliate contests to encourage you to promote your affiliate link.

    Best Travel Affiliate Programs
    32. Boatbookings

    Commission: 20% + 10% for returning customers
    Cookie life: 30 days
    If you think your website visitors might be interested in chartering yachts, you might want to join Boatbookings’ affiliate program. Boatbookings specializes in luxury yacht chartering, boat rentals, and sailing and motor yacht vacations.
    On the charter value of a boat, Boatbookings receives commission on the net charter value (not including APA or any additional items ordered). On this commission, affiliates will earn 20% as a base rate, with a possibility for escalating rates if referring multiple clients. When customers return to Boatbookings, affiliates receive an additional 10% commission on that second purchase.
    33. Cheapflights

    Commission: Flat rate — up to $0.45 per click-out
    Cookie life: Session
    Cheapflights is a travel comparison site that helps users find the cheapest plane tickets.
    Cheapflights is another company that rewards its affiliates not for bringing paying customers, but for sending traffic to their partners.
    Affiliates are paid a flat fee when a user clicks through — $0.45 per click-out for desktop and tablet, and $0.25 for mobile.
    As an affiliate, you get access to various creative assets, ranging from banners to search boxes and travel widgets, that allow your visitors to conduct a search on your site and display flights results on Cheapflights’ page. This is their most popular travel affiliate tool and generates the highest revenue per visit.
    34. Momondo

    Commission: Flat rate — up to $0.65 per click-out
    Cookie life: Session
    Momondo is a global travel search site that compares cheap flights, hotels, and car rental deals.
    Each time someone clicks on a flight on Momondo’s website from your site’s link, you will earn $0.65 for desktop and tablet users, and $0.45 for mobile users.
    35. Sandals Resorts

    Commission: 4%
    Cookie life: 60 days
    Sandals is one of the most well-recognized names in Caribbean resort travel. All Sandals Resorts offer luxurious vacations for couples and families traveling to Jamaica, The Bahamas, Barbados, and more.
    The Sandals affiliate program pays you a commission for referring users to book either a stay in one of the Sandals Resorts, or booking an activity. While 4% might seem like a small percentage, these luxury resorts have daily rates that range from $150 to over $2,000 per person — which means, if a couple were to book a romantic week in a Sandals Resort at $500 per person per night, you would earn a commission of $280!
    This program is only worthwhile, however, if your site and audience has a true interest in luxury travel to the Caribbean.

    Best Personal Finance and Investment Affiliate Programs
    36. Acorns

    Commission: $10 per qualified lead
    Cookie life: 30 days
    Acorn is a “micro-investing” mobile app that helps people between the ages of 25 and 35 invest their money wisely. If you own a financial advice blog that serves this demographic — especially if they haven’t yet accrued capital or assets — this is the affiliate program for you.
    Affiliates receive $10 for every referred customer. You’ll receive a wide variety of creative assets to help you promote the app and a dedicated account manager to help you boost your marketing efforts.
    37. Sage Financials

    Commission: 7% per sale and $5 per free trial
    Cookie life: 30 days
    Sage Financials — a cloud accounting solution built on Salesforce that provides accounting, analytics, and reporting tools for small and mid-sized businesses — has an impressive affiliate program that includes a dedicated support team, commission paid directly into your bank account (and currency of choice), and detailed reporting on your performance and earnings.
    Best of all, you’re able to receive commission even from free sign-ups Sage receives from your website or blog. If you feel your website visitors or blog readers are interested in accounting tools, this could be a good partnership to explore.
    When you’re looking for affiliate programs, you might want to consider affiliate networks like LinkShare or CJ Affiliate that offer many different programs to choose from. There are no limits to the number of affiliate programs you can join.
    Now that we’ve gone over some of the best affiliate programs overall, let’s go over the programs that pay the highest commission.
    1. Elementor: 50% Per Sale

    Commission: 50% per sale
    Cookie life: 45 days
    Elementor is a dynamic drag-and-drop website builder used to create 6% of all the world’s websites. With hundreds of widgets, integrations, website templates, and design tools, Elementor users can customize and scale their WordPress website-building process without writing a single line of code.
    Yet, Elementor is more than simple software — it has 100k members in its online community where web creators share advice, host meetups, and push each other to professional growth.
    Elementor affiliates earn 50% per sale. The software has five pricing packages, ranging from $49 to $999 per year. This broad array of pricing tiers makes it easier for affiliates to strategically market various plans to specific audiences.
    With notable affiliates earning north of $10,000 a month, Elementor is an attractive option to consider.
    2. Semrush: $200 per Subscription

    Commission: $200 per subscription, $10 per free trial, and $0.01 per new sign up
    Cookie life: 10 years
    Semrush is a SaaS company that specializes in SEO and competitive analysis tools for digital marketers. Its affiliate program offers $200 per subscription, so if you refer 10 people only, you’ll be bringing in $2,000 per month. Plus, they offer a very generous 10-year cookie life.
    Since Semrush’s affiliate program functions under a first cookie attribution model, if a referral were to cancel their subscription and sign up again in the future (within 10 years), you still get commission on that second subscription.
    Exclusive Semrush promotional material is available in five different languages, and applicants are automatically pre-approved, so the sign-up process is only a few minutes, enabling you to get started right away.
    3. Coursera: Up to 45% Per Sale

    Commission: 10-45%
    Cookie life: 30 days
    Coursera offers over 1,000 courses and specializations ranging anywhere from Digital Marketing to Applied Data Science and Personal Development. Each course consists of pre-recorded videos, puzzles, and assignments.
    Coursera’s affiliate program runs on the Linkshare network and offers a commission ranging from 10% to 45% with bonuses for strong performance. Courses and Specializations are generally priced between $29 and $99. As a Coursera affiliate, you get access to professionally-designed banners and a monthly affiliate newsletter with curated content recommendations.
    4. BigCommerce: 200% per Sale

    Commission: 200% or $1,500 per enterprise customer
    Cookie life: 90 days
    Founded in 2009, BigCommerce is an online store builder that powers thousands of e-commerce stores in over 150 countries. It serves a wide variety of industries, including
    fashion, automotive, manufacturing, food, and health.
    When you refer visitors to BigCommerce, you earn 200% of the customer’s first monthly payment (that’s up to $500 per referral!), or $1,500 per enterprise customer.
    5. 3dcart: $100 per Signup

    Commission: $100 per signup, including free trials
    Cookie life: 45 days
    3dcart is an e-commerce platform with a high focus on SEO. It provides you with all the tools you need to build, promote, and grow your online store. Users can use 3dcart to start an online business, add a shopping cart to an existing site, or replace their current shopping cart platform.
    Affiliates earn a $100 commission on each referred customer. Their affiliate program runs on both the Commission Junction and ShareASale networks, and both offer the same commission and cookie life, so it’s up to you to decide which platform you like best.
    6. Flywheel: 300% per Signup

    Commission: 300%, up to $500 per referral
    Cookie life: 90 days
    As another dedicated WordPress hosting solution, Flywheel aims to take away all the hassle that comes with web hosting so users can focus on doing what they do best — creating and designing websites.
    Flywheel affiliates can earn up to $500 per referral. You get access to tons of creative assets, from banners to co-branded landing pages to stylish social images. The Flywheel team will even work with you to create custom images that can take your commissions to the next level.
    It’s worth noting that there is no minimum threshold limit to receive a payment.
    7. TripAdvisor: Minimum 50% per Booking

    Commission: Minimum 50% per booking
    Cookie life: 14 days
    Crowned the “world’s largest travel site”, TripAdvisor provides travelers with the wisdom of the crowds to help them decide where to stay, how to fly, what to do, and where to eat. The site helps you compare prices from 200+ hotel booking sites so you can find the lowest price on the hotel that’s right for you.
    Powered by Commission Junction, TripAdvisor’s affiliate program pays a 50% commission off the revenue generated from a user clicking on links and/or ads that send them to a TripAdvisor partner site. Which means, unlike most other affiliate programs in this list, you don’t have to wait for your referral to make a purchase to earn your commission. As soon as someone comes from your website and clicks on one of the ads or links on the TripAdvisor website, you get paid.
    On average, affiliates will earn between $0.15-$0.75 per click-out. While it may not seem like a lot, since your revenue is only dependent on clicks (and not purchase), this can add up quite nicely.
    8. Volusion: 200% per Signup

    Commission: 200% per Signup
    Cookie life: 45 days
    Volusion is an e-commerce solution that enables small businesses to create, manage, and expand their online stores. They provide customers with exports to help them every step of the way, including help with domain purchase, web design, cart integration, SEO, and security.
    Affiliates get paid a 200% commission on the referred customer’s first monthly payment, which can range anywhere from $29 to $299 (or even higher with their Prime custom tier). As an affiliate, you get access to marketing material to assist in your promotional efforts.
    9. Invoice Ninja: 50% per Signup

    Commission: 50% on all referrals for four years
    Cookie life: N/A; instead of cookie, Invoice Ninja tracks by account creation from referral URL (for four years)
    Invoice Ninja, a free open-source invoicing app for freelancers and businesses, offers a Ninja Pro Plan for just $10 a month — and, as an affiliate partner, you can make 50% on all referrals for four years. That means, if you refer 100 Pro users, you’ll receive $5,000 every year for the next four years.
    Additionally, any user can start free and upgrade when they decide it’s worthwhile, so it’s easy for your site visitors to give the tool a try. You can provide their affiliate link in your email signature, on a blog post, or in an email newsletter, and Invoice Ninja provides both logos and ads to make it easy to promote their tool. If your social media followers or website visitors are typically online entrepreneurs or freelancers, this could be a good partnership to consider.
    10. Capitalist Exploits: 50% per Sale

    Commission: 50%
    Cookie life: 365 days
    Capitalist Exploits provides trade recommendations for investors and anyone looking to outperform the market by sharing only the best low-risk/high-reward opportunities to subscribers.
    If your target audience consists of investors, high net-worth individuals, people interested in investment, financial advisors, or wealth managers, then this program might be for you.
    Capitalist Exploits pays a 50% commission on any referred sale with absolutely no limits. Their products range from $1,575 to $3,499. This means each referral brings you a minimum of $787.50. Affiliates also receive exclusive access to paid membership trials for your audience.
    Ultimately, when deciding which program to choose, there are many key elements to keep in mind, including how established your online following is, and how much you want to earn.
    And, most importantly — who is your audience, and what are they interested in?
    Think about what your website visitors or your social media followers need and could benefit from, and choose an affiliate marketing program that will let you promote products in support of that. Once you do that, you’ll be well on your way to exponentially multiplying your affiliate income.
    Editor’s note: This post was originally published in April 2019 and has been updated for comprehensiveness.

  • Social Media Marketing: The Ultimate Guide

    When it comes to social media, marketers’ top goals are advertising their products/services and increasing their brand awareness, according to 2021 HubSpot Blog Research.
    However, many brands struggle with creating engaging content and reaching their target audience. With social media playing such an important role at the top of the funnel, let’s dive into all things social media marketing – what it is, its benefits, and how to actually build a social media marketing strategy that’ll work for your specific business.

    Social media marketing is all about meeting your target audience and customers where they are and as they socially interact with each other and your brand.
    While social media marketing as a whole is incredibly valuable and beneficial to your business growth (as you’ll see in the following section), your strategy will differ based on which social networks your audience spends their time on.
    Before we dig deeper into social media marketing, let’s segment the strategy by platform.
    Social Media Marketing Platforms
    Facebook

    Users: 1.9 billion daily active users worldwide

    Audience: An even spread of Generation X and Millennials

    Industry impact: B2C

    Best for: Brand awareness; advertising

    Facebook is the largest social media platform and the most established. Since its launch in 2004, it has become an invaluable tool for B2C businesses, offering advanced advertising tools as well as organic opportunities.
    TikTok

    Users: 1 billion active monthly global users

    Audience: Primarily Gen Z followed by Millennials

    Industry impact: B2B and B2C

    Best for: Short-form, creative video content; user-generated content; brand awareness

    When you think of short-form video, you probably think of TikTok. The platform rose in popularity in 2020 and shows no signs of slowing down. It’s one of the best platforms for community building, with marketers ranking it in second place behind YouTube.
    Instagram

    Users: 1 billion monthly active users

    Audience: Primarily Millennials

    Industry impact: B2C

    Best for: High-quality images and videos; user-generated content; advertising

    Although Instagram launched only 12 years ago, the platform has taken the world by storm. When it comes to sharing visually compelling content, Instagram is where brands go. Another thing that sets the platform apart is its advanced ecommerce tools.
    Today, users can discover brands, browse their products and/or service, and complete a purchase without ever leaving the app – making Instagram a hard platform to beat.
    Twitter

    Users: 211 million daily active users worldwide

    Audience: Primarily Millennials

    Industry impact: B2B and B2C

    Best for: Public relations; customer service; community building

    While Instagram focuses on visuals, Twitter focuses on words. Since the early days of 140-character Tweets, the platform has now expanded to include an audio tool called Twitter Spaces, a community-building tool called Twitter Communities, and Twitter Moments to share interesting content with your followers.
    LinkedIn

    Users: 774 million active users worldwide

    Audience: Baby boomers, Generation X, and Millennials

    Industry impact: B2B

    Best for: B2B relationships, business development, and social selling

    LinkedIn is Facebook’s professional cousin. It’s perhaps the only platform where its audience is clearly defined: Working professionals looking to network and seek out new opportunities.
    That makes it the ideal platform for B2B companies looking to identify key decision-makers and build an industry-specific community.
    YouTube

    Users: Over 315 million daily active users worldwide

    Audience: Primarily Millennials but has a strong audience across gender and age demographics

    Industry impact: B2C and B2B

    Best for: Brand awareness; long-form entertainment, and how-to videos

    According to HootSuite, YouTube is the second most visited website in the world. In addition, marketers name it the best platform to build community.
    In addition to being an incredibly popular platform, its users also tend to stay longer on it because it features mostly long-form content – making it an ideal platform to share educational content.
    Snapchat

    Users: 306 million daily active users worldwide

    Audience: Primarily Generation Z

    Industry impact: B2C

    Best for: Brand awareness; advertising

    When Snapchat came out in 2011, leading the charge in ephemeral content. It introduced content that you could share with your friends and that would expire after 24 hours.
    The platform peaked in 2015 and has held strong since then. Many thought the brand would disappear once Instagram introduced Stories, the same feature with a different name. However, Snapchat continues to be popular among young adults.
    Pinterest

    Users: 444 million monthly active users worldwide

    Audience: Primarily Millennials with a solid audience in Gen Z, Gen X and Baby Boomers

    Industry impact: B2C

    Best for: Visual advertising; inspiration

    Think of Pinterest like a visual storyboard that allows users to get inspiration for everything from fashion to home decor.
    85% of Pinners say Pinterest is where they go to start a new project. In addition, 80%
    of weekly Pinners say they’ve discovered a new brand or product on the platform. So, not only is it a great discovery tool but it’s also a way for brands to build their narrative through visual stories.
    Clubhouse

    Users: 10 million weekly active users worldwide

    Audience: Primarily Millennials

    Industry impact: B2B and B2C

    Best for: Visual advertising; inspiration

    Clubhouse made a strong impression as soon as it entered the social media world in 2020. The audio-only platform allows people to start interesting conversations with followers as well as strangers and build community.
    The platform also gained some buzz for its invitation-only set up when it was in beta testing. Today, the platform is open to everyone globally and on both IOS and Android devices. Another big selling point to this platform is that it works well for both B2B and B2C businesses and leverages audio, which has made a huge comeback in recent years.
    Now that we’ve detailed the fundamentals of each social media network, let’s discuss why social media marketing is beneficial for your business.

    Benefits of Social Media Marketing
    There are a variety of reasons why your company should use social media marketing. We’ve created a list of the four most beneficial reasons to consider.
    Let’s dive in.
    1. Increase your brand awareness.
    Due to the sheer amount of people on social media, you’re missing out on the potential to reach thousands, and even millions, if you don’t have a presence.
    In fact, social media has been proven to boost brand awareness by driving up engagement. Social engagement includes things like comments, likes, shares, and reposts, and saves.
    It also helps you increase brand awareness by directing traffic straight to your site. You can do this by including direct links to your website in your profile, bio, and posts.
    Featured Resource

    How to Build a Brand for Your Company

    2. Generate leads and boost conversions.
    Promoting and sharing your products on social media is a simple way to improve lead generation, boost conversions, and increase sales because you’re advertising to people who have opted to engage with you by following your account.
    Here are some examples of ways you can use social media to generate more leads.

    Create contests for your visitors and followers to participate in on your social media profiles.

    Include links to your website and offers in the bio sections of your profiles.

    Host live videos to make announcements about products and provide updates or details about exciting news at your company.

    Implement a social media marketing campaign on one of your channels.

    Sell your products through your social profiles. For example, you can enable Facebook’s Shop Section or Instagram’s Shopping feature on your profiles. These features allow your visitors and followers to click on products you’ve shared in posts to view information such as price, material, and size. Then, visitors can easily proceed to checkout through the platform and buy the product directly from you.

    3. Foster relationships with your customers.
    By connecting and engaging with your social media followers, you’ll be able to build lasting relationships between them and your business. You can do this by interacting with them on your posts, responding to their questions and comments, and providing them with any help they may need.
    You can also ask your followers questions about your products, their pain points, or create giveaways to help you build trust and show them how much you value their input and support.
    4. Learn from your competitors.
    Social media is a great way to keep tabs on your competitors — whether that’s in reference to their social media tactics, the products they’re promoting, the campaigns they’re implementing, or their level of interaction with followers.
    Social media allows you to get a look at what is and isn’t working for your competition, and therefore helps you decide what should or shouldn’t change in terms of your company’s approach.
    Lastly, reviewing the social accounts of your competitors can help you make sure your marketing stands out and is unique to your brand.
    Learn how to conduct a competitive analysis to discover how you can beat the competition.
    Now, let’s talk strategy — there are five steps to ensure your social media marketing plan is sustainable and positively impacts your business.

    Although social media is constantly evolving, most of the foundational steps you need to succeed stay the same. Essentially, you’re following the same steps you would take to create a marketing strategy and narrow it to a specific channel.
    Let’s cover these steps in more detail so you can begin applying them to your business.
    Step 1: Research your buyer personas and audience.
    The first step to creating a social media marketing strategy is to determine who your buyer personas and audience are so you can target their needs and interests appropriately.
    To do this, think about the people you’re trying to reach and why, and how you would classify them as a group. For example, if your company sells trendy leggings and joggers, you might classify your target audience as millennials who like to wear stylish athletic apparel regularly — a style known as athleisure.
    By considering your buyer personas and audience, you’ll then be able to determine what content will attract the type of followers and customers you hope to gain. Plus, learn how to create engaging content to keep your followers interested.
    Recommended Tools

    Buyer Persona Templates
    Make My Persona Tool

    Step 2: Determine which social platforms you’ll market on.
    As a social media marketer, it’s crucial you determine which platforms you’re going to share your content on.
    There’s not necessarily a right or wrong answer when it comes to which social channels your business should use — it’s more about the needs of your target audience and where they tend to spend their time.
    “It’s important to be where your audience of potential customers is today, and where they might be tomorrow,” said Andrew Delaney, former social media marketing manager at HubSpot. “It’s better to be ahead of the curve than behind.”
    For example, if you are going for that target audience of athleisure-loving millennials, you may want to focus the majority of your social media efforts on Instagram — this is because millennials cover the largest portion of users on the platform.
    Stephanie Morgan, founder and CEO of social media agency Social Lock, echoes this sentiment.
    “Think about their behaviors and where they hang out online. If that’s Pinterest, use that platform for your brand. If that’s TikTok, use that platform for your brand,” Morgan adds. “Don’t waste time on a platform that your ideal client avatar is not very active on.”
    Recommended Tools and Resources

    A Marketer’s Guide to Snapchat for Business
    50 Facebook Ad Examples We Actually Clicked
    YouTube for Business: A 30-Day Roadmap for Growth
    How to Use Twitter for Business (+ Follower Tracking Template)
    12 Pinterest Templates for Business

    Step 3: Create unique and engaging content.
    With the billions of social media users around the globe, there’s no question that at least some of your followers — or the people browsing your profile — have also seen your competitor’s content or that of other businesses in your industry.
    That’s why you must have engaging social media content that stands out and provides viewers with a reason to click that “Follow” button and interact with your brand.
    Not sure what’s considered engaging? Morgan has a recommendation.
    “My number one tip to brands for creating engaging content on social media is to do market research first because what will be engaging depends on the audience,” Morgan said. “When you know what your audience likes and needs to know, you can create content that engages those interests.”
    To help you get creative, consider the content your competitors are sharing and how you can uniquely promote your products. Also, take advantage of the features offered by the platform you’re using.
    For example, you can create live videos on Facebook to share the latest details about a product launch or conduct a giveaway.
    You can also use your current customers and promoters to help you generate content. You can do this by re-posting their content or encouraging them to use a hashtag to share their own experiences and pictures with your products.
    Lastly, leverage trends. Social media trends are always coming up, especially on short-form video platforms like TikTok. Don’t be afraid to join in but you still have to be intentional about how you do it.
    “If the trend started happening three weeks ago, you’ve probably missed the boat,” Morgan said. “Catching the trends early is the best way to capitalize on it without coming across as inauthentic or like you’re trying too hard, or worse [as] ‘chuegy’ – see Gen Z for that one.”
    Recommended Tools and Resources

    The Social Media Trends Report

    Step 4: Organize a schedule for your posts.
    One of the easiest ways to ensure your content is shared as planned is to use a social media management solution. These tools allow you to write captions, prepare pictures and videos, and schedule posts in advance.
    They also automatically share your content on schedule and monitor all post interactions and engagement for you. Social media management solutions save you time and allow you to focus on your other tasks.
    There are a number of solution options available — here are a few examples.
    Recommended Tools and Resources

    Social Media Content Calendar Template
    Social Media Content Calendar Template for Startups

    You can also leverage social media software to meet your goals.
    HubSpot offers a social media tool — as part of the marketing software — to help you publish and monitor your content and create real connections with your followers.
    You can schedule and publish your content in advance and compare in-depth reports on your posts’ engagement to understand the performance of various platforms, types of content, and posting times.
    Sprout Social is another social media marketing and management solution designed to help your team organize and plan content creation, manage campaigns, understand engagement, and review content reports and analysis.
    With Hootsuite, you can schedule posts in advance on all of your channels at once and measure your ROI with comprehensive content analysis.
    How often should you post on social media?
    Now, you might be wondering how often you should post content on your social media channels.
    As a rule of thumb, you should only post on social when you have quality content to share. Meaning, there’s a reason you’re posting the content. This is how you’ll strike the right balance when it comes to your posting frequency.
    Morgan says the top mistake she sees brands make in regards to social media marketing is focusing on quantity of content instead of the quality of content.
    “They think they need to post every day, so they force themselves to create posts to fill up the calendar,” she said. “Odds are, every single one of those posts isn’t going to be very valuable to the ideal customer, I’ve coined this ‘clutter content.’”
    Instead, she recommends downsizing in quantity and upping the quality.
    “It’s better to post two or three times a week with super valuable content, versus posting seven times a week with only one or two valuable posts,” said Morgan.
    There are plenty of studies and resources available explaining social media post frequency standards by industry and platform for you to follow. Every business is different, so find what works for your audience.
    Then, you can begin experimenting with more or fewer posts – as well as other factors such as the time of day you’re posting on social – to determine what provides the highest level of engagement.
    How to Analyze Your Social Media Marketing Impact and Results
    One of the most important aspects of social media marketing is ensuring your efforts are successful in helping you meet your goals. To determine this, you’ll need to keep track of all of your posts, on every channel. You can do this by reviewing and managing your social media metrics.
    Social Media Metrics
    Social media metrics are data related to the success of your posts and your impact on your audience and customers on various platforms. These metrics may include data about your level of engagement, likes, follows, shares, and all other interactions on each platform.
    Here are 10 of the most important metrics for you to track:

    Engagement: This includes clicks, comments, likes, and replies on your social media posts. There are also platform-specific types of engagement such as “Saved” posts on Instagram and “Pinned” posts on Pinterest.

    Reach: The number of people who have seen any content associated with your page or profile is your reach.

    Followers: This is the number of people you have on your profile who have clicked your “Follow” button and see your content in their feeds regularly.

    Impressions: This is the number of times a post from your profile or page is seen, whether or not your audience members click on it. This is often what happens when someone is scrolling through their newsfeed, but not clicking on anything.

    Video views: On Facebook, Snapchat, Instagram, or any other social channel with video capabilities, this is the number of views each gets.

    Profile visits: The number of people who have opened your social media page is your number of profile visits.

    Mentions: This is the number of times your profile has been mentioned by audience members in their posts.

    Tags: This is when your audience adds the name of your company’s profile or your hashtag to another post.

    Reposts: This is when a member of your audience posts a piece of your content on their profile.

    Shares: These are the posts your followers and audience take from your profile and share with their network.

    You can influence all of these metrics, increase your social following, and improve overall engagement on your profile by using the same tactics you would to generate leads and boost conversions.
    Morgan adds that the metrics you focus on will depend on which season you’re in. Here’s her formula:

    If you’re new, focus on building an audience and awareness. Key metrics: reach, impressions, audience growth.
    If you’re growing, focus on building trust. Key metrics: Likes, saves, comments, DMs.
    If you’re established, focus on retaining and nurturing. Key metrics: Likes, saves, comments, DMs.
    If you’re launching something, focus on selling. Key metrics: DMs and clickthrough rate

    How to Measure Social Media Metrics
    You can review social media metrics in a variety of ways, For example, you can use the analytics tools built into the various platforms you use. Here are a few examples:

    Twitter Analytics
    Facebook Analytics
    Instagram Insights

    You might also choose to use an analytics and tracking tool such as Google Analytics. This is a great option if you want to track your social media and website metrics. Lastly, many social media scheduling solutions — as we reviewed earlier — have monitoring and tracking features automatically built-in.
    All of these metrics tracking tools will give you a better understanding of what your followers and audience respond well to and what you should consider modifying to improve engagement.
    Now that we’ve reviewed the benefits of social media marketing and how to build your strategy, let’s talk about the various resources available to help you along the way.
    Social Media Marketing Resources
    There are a plethora of social media marketing resources you can use to build a social strategy for your company. You’re bound to feel more confident about working on your company’s social media marketing initiative with the help of the following courses, training, and books.
    Social Media Marketing Courses and Training
    Here are three ways to earn an education in the field of social media marketing if you feel it’s necessary for your specific business situation.
    1. Earn a certificate administered by a company.
    A certificate is a quick and simple way to gain a deep understanding of social media marketing courses.
    HubSpot offers a free social media certification course, which teaches you how to engage with your customers and improve conversions. You’ll also get a better understanding of how to develop your strategy, extend your reach, and measure your social media ROI.
    LinkedIn Learning is another platform where you can earn a certification and share it on your profile.
    2. Leverage YouTube university.
    YouTube is a goldmine when it comes to educational content.
    With a quick search, you’ll find hundreds of long-form videos that offer in-depth courses on social media marketing. Granted, you can’t connect with a live educator. However, it’s free and can be a great starting point before you dive into a paid course.
    Social Media Marketing Books
    Reading relevant content about social media marketing is another great way to learn more about the field. Here are a few examples of some highly-regarded books on the topic.
    1. Likable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook by Dave Kerpen
    This New York Times Bestseller covers the reasons why being likable and engaging with followers on social media is one of the most powerful ways to grow your base of customers and promoters.
    The book teaches you how to make impactful content for your followers to interact with and share with their networks. Author Dave Kerpen also describes why you need to ensure you’re consistently delighting your followers to avoid losing them at any point in time.
    2. Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy Social World by Gary Vaynerchuk
    According to author Gary Vaynerchuk, the key to social media marketing success isn’t about pushing out a lot of content — it’s about pushing out specific content tailored towards your target audience and using the right platform to do so.
    In his book, Vaynerchuk covers how to do this as well as connect with your followers and customers on a deeper level through social media. You’ll learn how to create memorable and unique content that stands out in comparison to the competition’s content.
    3. The B2B Social Media Book: Become a Marketing Superstar by Generating Leads with Blogging, LinkedIn, Twitter, Facebook, Email, and More by Kipp Bodnar
    HubSpot’s CMO, Kipp Bodnar, writes about the ways B2B businesses can generate more leads and conversions through social media marketing.
    There are actionable methods you can take to increase your base of followers and drive leads as well as understand the ROI of various B2B social media marketing strategies.
    Emerging Social Media Platforms
    Recent HubSpot Blog Research found that marketers are constantly on the lookout for new or emerging platforms, as often as even week.
    Though it takes a while for platforms to take off, once they do, you want to have a plan in place for how you’re going to tackle it.
    For instance, brands like Chipotle were one of the first to try short-form video content on TikTok. As a result, they have a strong presence on the platform while many others are still struggling to find their place.
    Emerging platforms can offer a new avenue to reach your target audience in a way that may be more effective than what you’re doing now. Clubhouse and Discord are among some of the most popular emerging platforms.
    However, others like Flyy and SpaceHey are looking to make their mark.
    Want to learn more about what’s out there? Check out this article on new social media platforms you should keep your eye on in 2022.
    Start Marketing on Social Media
    Considering there are billions of people on social media today, it’s easy to see why so many businesses and marketers use the channel to promote their products and engage with customers.
    Although determining your company’s social media course of action may seem daunting, you can avoid feeling overwhelmed by understanding social media marketing trends and using some of the many resources available about the topic. So, start working on your business’ social media marketing strategy today to increase your number of followers, improve engagement, and boost conversions.
    Editor’s note: This post was originally published in March 2019 and has been updated for comprehensiveness.

  • 3 Performance Goals Every Call Center Manager Should Strive For

    Managers and supervisors must schedule, monitor, and engage call center agents. They’re also responsible for managing agent performance, keeping track of company KPIs and metrics, maintaining customer service strategies, managing budgets, and monitoring the latest trends in the contact center.
    With so many moving parts, it’s hard to measure call center management performance. Here we’ll run through what qualities set some call center management teams apart from others, and three performance goals that will benefit every call center manager.
    Industry Report: Contact Center Trends 2022
    These 4 practices make a strong call center manager. 
    If you want to be a top-notch call center manager, here’s where you need to start.
    1. Be communicative. 
    Some call centers have thousands of employees — just look at Wells Fargo’s call center with over 40,000 employees, or AT&T’s with 47,000! How do such massive call centers keep track of KPIs and standardize their customer experiences? One way is through consistent communication across call center management!
    Call center managers need impeccable communication skills. At the service level, they must be clear yet tactful in how they respond to customers that request escalations. Even outside of customer interactions, call center management must constantly communicate with call center agents, other managers from different departments, and higher-up call center executives.
    2. Act on data.
    A call center manager might keep meticulous records and have strong call center reporting mechanisms for their department. But just tracking call center metrics and KPIs won’t improve customer satisfaction or overall agent performance.
    It’s great to review your performance data regularly, but that means very little if no action comes from it. The best call center managers consistently review data, compare it across different factors and circumstances, and come up with ways to improve in response to that data.
    How to Create a Call Center Performance Report
    3. Get on the phone. 
    One of the biggest differences between a “boss” and a “leader” is how they motivate their team. It’s not enough to demand better performance from your agents; the best call center managers will emulate the qualities they want to see from their team and work alongside them.
    Most call center managers have prior experience as call center agents, which helps them understand day-to-day call volume and customer interactions. During periods of high customer demand, don’t be afraid to jump on the phone lines. Not only will this keep your skills sharp, it can help you better understand the challenges your agents may be facing and identify gaps in your process. Plus, you’ll gain more credibility with your staff.
    4. Demonstrate empathy. 
    COVID-19 called for empathy across every sector, especially the call center industry. Agents who demonstrated empathy towards customers had a better chance of achieving their performance goals, particularly around customer satisfaction. Since customer service today is considered a main revenue driver for most businesses, this is a quality that every call center leader needs to emulate.
    It’s also important for management to show empathy towards call center agents. Agent attrition is higher than ever, thanks to the current labor shortage. Managers need to prioritize the well-being of their team members. This includes watching for signs of employee burnout, building meaningful relationships with their staff, creating regular opportunities for agent engagement, providing performance feedback tactfully, and being flexible to team members’ varying needs.
    How to Conquer Labor Shortages with Contact Center Technology
    3 call center manager performance goals (and why they’re effective). 
    1. Find ways to improve current business processes.
    Call center management must meet changes in the industry with both curiosity and strategy. Some call center managers are notorious for having the mentality of: “that’s how it’s always been,” or “we’ve been doing it this way for years.”
    Improving business processes is a great performance goal for a call center manager because:

    It promotes savings and efficiency in the call center: Many business processes are archaic, costing call centers more money and delaying operations.

    It builds credibility with call center agents: Staff will appreciate a manager that works hard to find efficiencies. In the end, it makes the job of an agent easier!

    When improving business processes, call center technology is a great place to start. For example, Fonolo Voice Call-Backs make high call volumes manageable, offering customers a call-back as an alternative to waiting on hold. By saving them time and frustration, you can build a more loyal customer base, which can improve your business’ bottom line.
    2. Build strong relationships with your call center agents. 
    Agent attrition has always been high for call centers. While certain factors may be out of a call center manager’s control, they still have a significant amount of influence over the employee experience.
    Many agents cite problematic relationships with management as a reason for quitting. That’s why call center managers need to strike a balance between providing support for their staff and giving them autonomy in their work. In other words, give your agents room to shine, while helping them meet their performance goals.

    TIP:
    A great way to share feedback with your agents is to show them their performance metrics. Help them understand their results better and build credibility with them in the process.

    Workplace culture also plays a factor. If call center agents don’t like the team dynamic, they will become disengaged in their work. That’s why hiring the right staff members who align with your team’s culture is key. If you haven’t established values for your team yet, this disconnect is likely costing you agents.
    Here are some ways to build strong relationships with your existing call center agents:

    Schedule regular one-on-one meetings.
    Offer flexible scheduling.
    Share constructive feedback and recognition for good work.

    3. Improve KPIs. 
    KPIs, or key performance indicators, show us helpful insights about the efficiency of a call center. If a call center’s KPIs are good, that generally means agents are happy and engaged, and the call center manager is managing them effectively.
    Focus on a few KPIs like average speed to answer, customer satisfaction (CSAT), and average handle time. Let’s say you compared a few KPIs starting the day you first started your job as manager, and then again in 3 months. Improved KPIs might indicate you did a great job managing in the last few months, while decreased KPIS might indicate room for improvement.

    TIP:
    Look at KPIs holistically when setting call center management goals. Metrics should be used in conjunction with other goals to assess performance.
    The post Blog first appeared on Fonolo.