materialis domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /www/eksidoio_182/public/wp-includes/functions.php on line 6121I posted recently about an AI tool that scores your IG Reels/TikTok/YT Shorts posts before you post them. It ranks your thumbnails and analyzes your caption using AI (two biggest engagement drivers for short-form video). It’s something my team at school have built. We’re close to being finished with the tool and we’d love to …
Customer experience managers in the contact center have never mattered more. Why?
The post How to Become a Customer Experience Manager first appeared on Fonolo.
Welcome to HubSpot Marketing News! Tap in for campaign deep dives, the latest marketing industry news, and tried-and-true insights from HubSpot’s media team. In late February a new filter called “Bold Glamour” took TikTok by storm. The Bold Glamour filter uses AI to drastically alter the facial features of those who use it and is …
Augmented reality (AR) and virtual reality (VR) are talked about a lot. Understanding the concepts can get confusing as the terms are used interchangeably, but each has its unique set of characteristics and applications. In this post, we’ll break down the difference between augmented and virtual reality, their unique marketing applications, and how consumers feel …
Twitter is among the most popular (and powerful) social media networks. How you leverage the platform depends entirely on how its members use, follow, post, and interact with what they care about. Luckily, there are new statistics to make your social media marketing decisions more manageable. So, how are people using Twitter nowadays? How are …
“I got lucky.” “I don’t belong here.” “I’m a fraud, and it’s just a matter of time before everyone finds out.” Sound familiar? That’s imposter syndrome talking. Most of us have experienced feelings of doubt and unworthiness at some point in our lives. But when your accomplishments are a result of your own knowledge, hard …
I recently came across an article that made me feel like I was living in the future – because I am. Researchers from CXService360 asked OpenAI’s ChatGPT to share insights on what it believed the ideal banking experience for customers in 8 countries would be.
Using its language generation capabilities, ChatGPT analyzed customer feedback in its dataset and generated a report outlining the key factors contributing to a positive banking experience in the USA, UK, Canada, Switzerland, Nigeria and other countries.
The report identified the most critical aspects of customer service and satisfaction, such as clear communication, ease of access, and personalized service.
What’s truly amazing is that this technology has the potential to revolutionize customer experience management in a variety of industries.
By using AI to analyze customer feedback and generate insights, companies can create truly personalized experiences that meet their customers’ unique needs and preferences.
I’m confident that AI will continue to play a crucial role in shaping the customer experiences of tomorrow.
You can read more about the CXService360 article here
It’s exciting to see how AI is advancing to enhance customer experience. Who knows what the future will bring?
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