All of LinkedIn’s latest features and how creators are using them
LinkedIn has a reputation for being a professional networking platform where users can learn about the latest industry trends. This is because, unlike other social channels, LinkedIn revolves around helping its members stand out and attract potential employers. But these days, I’ve found myself scrolling through LinkedIn more than ever before as it has grown …
CV vs. Resume: What’s the difference?
CV vs. resume: Which should you use when applying for a job? If you spend enough time job searching, you’ll likely see a few postings asking for curriculum vitae (CV) rather than a resume. You’ll probably wonder what the difference is between the two. Since resumes and CVs both serve as documents that help candidates …
5 Marketing Technology Buzzwords: Explained
With each year that passes, the marketing technology world throws more buzzwords for us to absorb. Oftentimes, these terms can be understood theoretically, but hard to implement into our own organizations, practically. Here are five terms that I see are going to be repeated in… Read More
Replacing bad systems with bad systems
A metaphor involving parking meters. Over the years, parking meters in town have evolved into a cumbersome, awkward system. Coins are heavy and you need to have them handy, meters need to be reinforced against theft and breakage, town employees have to empty the coins and securely deliver them to the bank, meter feeding allows […]
What are the best practices and solutions for modern complaint management?
Every company out there knows that it is near impossible to not receive customer complaints at some point, on some level. However, they’re not all doom and gloom, and something to worry about. As Bill Gates says, “your most unhappy customer is your greatest source of learning”. But do you have the right complaint management solutions…
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How to Use Visuals to Increase Your Newsletter Open Rates
Email marketing has become one of the most used tools by marketers and, because of this, it is getting harder to engage subscribers and achieve solid email newsletter open rates. The key to standing out from the other newsletters your users are subscribed to is providing value and sharing well-designed content. Images, such as videos,… …
Scheduled posting
Hey everyone! Have you noticed any decrease in impressions when posting to social media via a 3rd party scheduler. being doing some testing with new accounts and definitely have seen that so far. submitted by /u/Emotional_Bullfrog90 [link] [comments]
If you’re not using video to create a better experience for your customers, you are missing out on a huge opportunity.
And, even if you are using video, you’re probably not using it enough.
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Why You Need Personalization to Create a Positive Digital Customer Experience
I published an article about why your brand needs personalization to create a positive digital customer experience.
This blog explores proven strategies (that actually work) you can start using today to add personalization to your CX strategy, for example:
- Collecting customer data
- Personalizing content
- Using email automation
- Harnessing the power of video
Check it out: Why You Need Personalization to Create a Positive Digital Customer Experience.
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