Top Use Cases for ChatGPT in the Salesforce Ecosystem
With so much happening in the world of artificial intelligence (specifically ChatGPT), you’d be forgiven for taking a moment to catch your breath. And because of all the ‘noise’, it can be difficult to understand what it means for the Salesforce ecosystem. Of course, AI… Read More
I think there could be good stuff in this channel, but it’s mostly ads.
Any real people here? What are the stuff you’re thinking about with your job and automation? What kind of real challenges are you facing? submitted by /u/Pepper_Mole [link] [comments]
Implementing Salesforce Service Cloud – Zero To Hero
Of the two original core Salesforce products, Service Cloud is arguably the most diverse and interesting to explore. Its functionality is broad, and the benefits it can bring to end users and customers alike are extensive. However, defining a focused stream of work can be… Read More
Mike Mancini – Ads Agency Unlocked
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How to Use vlookup in Google Sheets
vlookup is a powerful tool that allows users to search for specific data in a large dataset. Whether you’re a business owner or simply someone who works with data, mastering the vlookup function can save you time and help you make more informed decisions. You might be a complete beginner to vlookup. Or perhaps you’re …
How to Use Arrays in Google Sheets
Google Sheets is a powerful tool for managing and analyzing data, but as your spreadsheets become more complex, you may need more advanced tools to perform calculations and analysis. Arrays are one such feature. This function in Google Sheets allows you to perform complex calculations across multiple cells or ranges of cells. Using arrays in …
Leading Contact Center Conferences and Events
Attending contact center conferences and live events is an excellent way to
The post Leading Contact Center Conferences and Events first appeared on Fonolo.
What is digital fingerprinting and should I be worried about it?
Unless you’ve been burying your head in the sand or avoiding technology like the plague, you’re probably aware that every move you make online is being tracked by data collection companies. This normally involves setting cookies on your browser or sweeping the internet for information you may have volunteered in the past, both of which…
The post What is digital fingerprinting and should I be worried about it? appeared first on Customer Experience Magazine.
Choosing your pacemaker
Roger Bannister ran a four-minute mile by having a relay race of pace runners next to him. If he could keep up with his pacer, he’d finish the run in record time. If you work in an office where people are regularly shipping breakthrough work, it’s likely your work will ship as well. If you’re […]
How has social media enhanced the customer experience?
Social media has changed the way we interact not just with each other but with businesses too. Businesses that used to be reachable only via a phone call can now be contacted anytime, anywhere, with your smartphone. But just how much has social media changed today’s customer experience? There’s no understating it, social media completely…
The post How has social media enhanced the customer experience? appeared first on Customer Experience Magazine.