Earning your first dollar as a creator might feel exhilarating. Knowing that something you created is finally bringing in income — no matter how small — must be a thrill. But after the first month, reality sets in.Making and managing money can be tricky to navigate, and as an online creator, your life is your business. Like many self-employed people, you must plan accordingly with budgets for the year, revenue goals, and income projections. It gets even more complicated when you add a team into the mix. In this article, we’ll cover key tips to help you handle income generation, budgeting, investing, and taxes as a content creator.📣Disclaimer: We’re not financial advisors by any means. Always do your research, and if possible, speak to a professional financial advisor.Four things creators need to know about managing moneyAccording to ConvertKit’s State of the Creator Economy report, almost 30 percent of full-time creators earn less than $10,000 per year. With stats like that, you might wonder why you need to know about managing money as a creator if your income isn’t significant. However, it’s important to know what plans to put in place before you start raking in the big bucks. Because the last thing you want to do is get caught out at the end of the tax year, thousands of dollars in debt.🗓️Check out this great article outlining the important financial dates of 2023 for the self-employed (in the US).Set up a system for income generationOne of the biggest advantages of being an internet creator is that you have multiple avenues to make money. Advertising, sponsorships, merchandise sales, and tips are just a few examples of how you can monetize your content. Here’s an overview of how you can monetize your content creation.Content-based: Affiliate links in your writing or videos, sponsors or brand collaborations, and gated content are just some examples of ways to make money directly off the content you create. You can also create user-generated content for brands to use for their own marketing for a fee. @ugc.social How I’m getting paid $700 for doing 15 minutes of script reads 👀💰 #ugc #ugccreator #ugcconcept #ugctips #usergeneratedcontent #ugccreators #marketing #digitalmarketing #ugcexample #contentcreator #contentcreatortips #microinfluencertips #ugcvideo #tiktokads #ugcjourney #ugcupdate #UGCcommunity #ugcideas #ugcgang #nanoinfluencer #ugchowto #ugcvideos #contentcreation #ugcportfolio #ugccontentcreator #ugctipsandtricks #ugcinspo #socialmediamarketing #ugcjourneyupdate #creatortok #ugcideas #ugccoach #ugcpro #newugc ♬ original sound – UGC Creator & Coach 💬 Platform-specific: Many platforms have made monetizing content a more seamless experience for both creators and their audiences. Some examples include Patreon, Ko-fi, and Buy Me a Coffee. You can also check out the offerings from social media platforms for monetization, like the TikTok Creator Fund, YouTube Creator payouts, and Twitter Tips and Subscriptions. @irisayalaa do you have a Roth IRA yet? #genzfinance #moneytok💰✨ #financialliteracy #stocktok #genzfinance101 #financecreators #personalfinance ♬ Jiggle Jiggle – Duke & Jones & Louis Theroux Product-based: Creators can also make their own products to sell. The most popular versions of these products are merchandise, digital products and courses. However, depending on their industry, some creators may choose to sell access to a paid community or jobs board.Service-based: You can extend your knowledge and skills to other people as part of monetizing your creativity. The skills you build up in the process of creating content like editing, writing, or speaking, are very transferable.Business-based: Some creators gather enough social and financial capital to start companies of their own. Examples include Rella by Natalie Barbu, Chamberlain Coffee by Emma Chamberlain, and Shaan Puri’s rolling fund.By diversifying your income streams, you can ensure that you’re not relying too heavily on one source of revenue, and you can build a sustainable business that can weather any changes in the economy.Set income and savings goalsTreating your content creation like a business ensures that it will last for a long time – and budgeting and expense management is crucial for any business. Setting financial goals and tracking expenses can help you stay on top of your spending and ensure that you’re saving enough to reach your long-term goals.Some common expenses for internet creators include equipment costs, website hosting fees, and marketing expenses. You might also be able to expense items and experiences that support your content creation, even if they’re not traditional business expenses. Here are five important tips to help you manage your finances:Set financial goals: Whether your goal is to save for a new piece of equipment or plan for retirement, having specific financial goals in mind can help you stay focused on what’s important. @thecorporatecreator Reply to @lalalala36183 how I track my brand financial goals using @clickup_app #TheCorporateCreator #2022goals #creativebusiness #fypシ #organization ♬ Naughty girl Alex Chapman remix – Alex Chapman Track expenses: Keep track of all your expenses, big and small, to get a clear picture of where your money is going. This will help you identify areas where you can cut back and make adjustments to your budget. Make sure to separate business expenses from personal so that when you’re filing your taxes, you can easily identify which is which. @ohhyoubudget We did a lot in the first half of the month! Shopped at Sephora, got a facial, ordered takeout a few times. And the budget is still all in the green. I like that!! #budget #budgeting #budgetlife #spendingmoney #trackyourspending #moneygoals #fintok #moneytok #savingstips #dailyvlog #moneytracker #budgettemplate #dailyspending #spendingmoney #torontolife #torontospending #zerobasedbudget #irregularincome #fyp #ohhyoubudget ♬ Good (feat. Larry June) – P-Lo Minimize costs: Look for ways to cut costs and save money. For example, invest in high-quality equipment that will last for a long time, and avoid lifestyle creep.Focus on organic growth: Instead of paying for expensive ads, focus on building an audience organically through social media and engaging content. This can be more cost-effective and can lead to a more engaged audience in the long run. @breakyourbudget Business finances are hard #personalfinance #contentcreator ♬ original sound – Michela – Break Your Budget Remember that budgeting and expense management are ongoing processes, so be prepared to make adjustments as your content creation business evolves and your financial needs change.Pay your taxes!Taxes can be a complicated subject for content creators, as there are unique laws and regulations to navigate. There are also multiple rules for different regions, so not all creators are in the same boat. However, it’s vital that you understand what your obligations are as a creator, self-employed individual, or small business owner. @prettycritical influencers vs the IRS #influencer #microinfluencer #microinfluencertips #taxes #contentcreatorstruggles #contentcreatortips ♬ original sound – prettycritical Here are a few steps to help you manage your taxes correctly:Understand your tax obligations: As a self-employed individual, you are responsible for paying the employee and employer portion of Social Security and Medicare taxes, also known as self-employment taxes. 👍🏽As a general rule of thumb, you should keep away 35% of your total income as a creator to put towards taxes. Even if you don’t use the whole amount, it’s worth doing it, so you don’t have to scramble at the end of the tax year.Keep accurate records: Keeping accurate records of all income and expenses throughout the year will make the tax filing process much easier.Consult a tax professional: If you’re unsure about how to file your taxes, consider consulting a tax professional or using tax preparation software to ensure that you are compliant with all tax laws and regulations.File and pay your taxes on time: Self-employed individuals are required to file and pay taxes quarterly, in addition to the annual tax filing. Make sure to file and pay your taxes on time to avoid penalties or interest.⚠️For more detailed information about managing your taxes as a creator, check out this helpful guide.Here are three tips to help you manage your taxes:Take advantage of deductions: Look for deductions and credits that are available to self-employed individuals, such as the home office deduction or the self-employed health insurance deduction.Plan for estimated taxes: Since self-employed individuals are responsible for paying taxes on a quarterly basis, it’s important to plan for estimated taxes and set aside money throughout the year.Keep up-to-date with tax laws: Tax laws and regulations change frequently, so it’s essential to stay informed about any changes that might affect your business.By following these steps and tips, you can ensure that you are managing your taxes correctly and maximizing the deductions and credits available to you as a self-employed internet creator. Remember that taxes are an ongoing process, so be prepared to make adjustments as your business evolves and tax laws change.⚠️Remember to file on time! Tax season for 2022 tax returns begins on January 23, 2023 in the US. For other countries, check out this guide for an idea of when you need to start filing.Save and invest a portion of your incomeInvesting and saving for the future is crucial for internet creators, just as it is for anyone else. As an internet creator, it’s important to keep in mind that you are self-employed and may not have access to certain benefits that employees have, such as employer-sponsored retirement plans. However, there are still ways for self-employed creators to invest and save for their future. Here are a few things to keep in mind:Consider setting up a retirement plan: Look into planning for the future with a retirement plan. For creators based in the US, the IRS website offers resources that break down which plans are best for different business types. Research what is available to you in your country or region and set it up to protect your future. @irisayalaa do you have a Roth IRA yet? #genzfinance #moneytok💰✨ #financialliteracy #stocktok #genzfinance101 #financecreators #personalfinance ♬ Jiggle Jiggle – Duke & Jones & Louis Theroux Invest in tax-advantaged accounts: In the US, there are several tax-advantaged accounts, such as Health Savings Account (HSA) and Flexible Spending Account (FSA), which you can consider to save money on taxes and invest in your health or other needs.Take advantage of tax laws: Consider deductions and credits available to self-employed individuals, such as the self-employed health insurance deduction or the home office deduction.🔗Check out this article for what you can write off in your taxes as a creator.Research investment options: As a self-employed individual, you have various investment options to choose from, such as stocks, real estate, and mutual funds. It’s essential to research your options and set investment goals to ensure that you make the best choices for your situation.Separate your accounts: You should consider setting up different accounts for your different financial needs. Set up accounts that can hold you daily expenses, savings, business expenses, taxes, just to name a few. This way, you know which accounts are for what use and you won’t spend money meant for equipment on new shoes. @caitlinjenco Having 3 accounts has made me insanely organized when it comes to finances. As a creator, money comes in from various sources like brand deals, your own services, the platforms, etc. With that can come confusion if you arent optimized. Having 2 primary and 1 savings is game changing, trust me. Optimize your creator business so you can thrive!!! Tiktok strategy, content creator coach, tiktok growth, influencer coach #tiktokstrategy #contentcreatorcoach #influencercoach #tiktokstrategist #caitlinjenco #influencertips ♬ Tubarão Te Amo – DJ LK da Escócia & Tchakabum & Mc Ryan SP Seek professional advice: It’s always a good idea to seek the advice of a financial advisor or accountant before making any investment decisions. They can help you understand the pros and cons of different investment options and help you create a plan that aligns with your goals.Investing and saving for the future may seem daunting. Still, with a bit of planning and research, self-employed internet creators can take advantage of the financial laws and opportunities to secure their future.Treat your content creation like a businessManaging your finances may seem overwhelming, but it’s essential for the long-term success of your online business. By focusing on income generation, budgeting, investing, and taxes, you can take control of your finances and ensure that your content creation is sustainable in the long run. Remember to keep your goals in mind, and seek out professional advice if you need it. With the right mindset and a solid plan, you can build a secure financial future as a creator.
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CX4Now: These CX and Contact Center Trends are Ones to Watch, According to These Influencers
If you’ve been following the CX and contact center industries over the past few years, you know the landscape has drastically changed. The industry players are bigger and more intimidating, and the customers are more demanding.
There’s so much industry new out there – where should you focus your attention? We asked nine influencers and leaders in the CX and contact center spaces to weigh in on the biggest trends for 2023. And their answers may not be what you expect.Agent Empowerment
The evolving role of the agent in the contact center was one key trend many of our influencers are watching. They discuss the importance of driving employee engagement and by extension, customer satisfaction.
“I think one of the biggest trends is the focus on agent and employee experience, not just customer experience,” says Blair Pleasant, President & Principal Analyst at Commfusion. “We’ve been seeing that for a little while, but it’s definitely been picking up a lot more now.”
“The trend in 2023 I would be paying attention to is the empowerment of agents,” says Dennis Wakabayashi, Chief Collaborator and CX Expert at Team Wakabayashi. “[Also,] the tools and the business practices that continue to drive greater support and experience for those agents, so customer experiences can be better.”
Bigger Players in the Contact Center Space
Over the past few years, the contact center industry has seen many players step into the ring. These companies are shaking up the space with new solutions and services, and our influencers are taking notice.
“The new competitors that have entered the space are notable, not just by how many there are, but the size and scale of the players that are joining us,” says Shai Berger, Founder and CEO of Fonolo. Berger refers to huge companies like Amazon and Zoom who have recently been making headlines in the contact center world.
Frictionless Self-Service
Customers definitely appreciate white glove service, but there is a growing number that are looking for good self-service options too. The catch? Contact centers need to ensure their self-service is as frictionless as possible and that it delivers the results customers want.
“One thing that drives customers crazy and gets them to leave is inconsistent information,” says Shep Hyken, CS & CX Expert. “Have you ever gone to a website and couldn’t find the number to call? That’s frustration. That’s friction.”
“You want to make your customer aware and self-sufficient,” says David Beaumont, Customer Support Expert at customerserviceisreal.com. “Especially if there are things like FAQs that they can pull up on the internet and find an answer for quickly.”
AI and Natural Language Processing
With the rise of the bots looming, many contact centers are left wondering where that leaves agents. Fear not – according to our influencers, AI will soon take the role of helpful assistant, performing repetitive and monotonous tasks, and leaving agents free to handle more complex queries.
What’s more, this technology can measure customer sentiment based on voice tone and speech patterns. Thomas Laird, CEO at Expivia Interaction Marketing Group, says this technology could take over the role of customer feedback forms.
“We all talk about NPS and CSat and I think 2023 is the year that those start to go away,” says Thomas. “I think you’re going to start to hear sentiment scores be used more than NPS or CSAT.”The post CX4Now: These CX and Contact Center Trends are Ones to Watch, According to These Influencers first appeared on Fonolo. -
Grandiosity as a form of hiding
A business that says its mission is to, “reinvent local commerce to better serve our customers and neighborhoods,” can spend a lot of time doing not much of anything before they realize that they’re not actually creating value.
A non-profit that seeks to create “fairness and equity” can also fall into a non-specific trap.
Far more useful to say, “we sell a good cup of coffee at a fair price,” and see if you can pull that off first.
Google claims they want to organize the world’s information. But they began by simply building a search engine that people would switch to.
We need a goal. But the more specific and measurable, the better.
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Understanding the Basics of Digital Marketing
Traditionally, startups would rely on print media, outdoor advertising, coupon mailers, and direct mail to get the first customer through the door. But thanks to the internet, the world has changed. These days, 62% of customers’ primary use of the internet is to find information and discover brands. This means that if your business wants…
The post Understanding the Basics of Digital Marketing appeared first on Benchmark Email. -
Starting new content writing gig! Appreciate everyone’s little help here!
Hello everyone! My name is Dexter, and I am starting my journey into personal content writing on the topic of B2B marketing and sales in the APAC region. I have been in the media and marketing industry for 7 years. In my career so far, I had the unique opportunities to experience real-world challenges and goals facing B2B tech businesses in today’s competitive landscape. I want to share my knowledge by creating persuasive, compelling content that helps B2B marketers and salespeople build trust and establish themselves as thought leaders in their industry. Whether you’re looking to generate pipelines, close deals, invoke the power of media branding, or simply raise brand awareness, I hope my content can help you achieve your objectives. You can follow me on my socials: Medium https://medium.com/@dexterwrites2022 Facebook (A spark of B2B) https://www.facebook.com/profile.php?id=100089042254709 Twitter (aSparkofB2B) https://twitter.com/aSparkofB2B Linkedin (a-spark-of-b2b) https://www.linkedin.com/company/a-spark-of-b2b #B2BGamification #B2BMarketing #B2BSales #B2BLeadGeneration #B2BContent Marketing submitted by /u/Ghostrider1988 [link] [comments]
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Bot Inteligente Script de Vendas WhatsApp
submitted by /u/DonPedroso [link] [comments]
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Behind the Scenes: Get to Know Our Team Better – Maja Kowalska
1. Name, position, in SALESmanago since…
Maja Kowalska, Product Marketing Manager, in SALESmanago since 2015, but ‘we were on a break’ for some time in between.
2. Coffee, workout, meditation—how do you start your work day and get ready for conquering the world?
A cat nose in my eye followed by loud purring is how my morning feels like. I’m rather an early bird, so I wake up with the sun. Then I play with my cats, and we have breakfast. I wash it down with my fav matcha or hojicha tea (I’m not allowed anywhere near coffee). I read for at least 15 minutes and get ready to work. On my way, I usually listen to a podcast (The Ezra Klein Show, Multiamory Podcast, My Dad Wrote a Porno, Vingardium Grubiosa, Ciałość or Czułe Słówka) while walking or taking a tram.
3. How did you find your way to your current role at SALESmanago?
Let me start by saying that this is not my first time at SALESmanago. Back in 2015, I got my first marketing job here. I was really looking at changing my career path, after many years of working in transportation and logistics (I have quite a few stories from PKP Cargo). I started as a junior blogger for APPmanago (together with Yuri K. we conquered the world… ish).
After some time, I earned a transfer to the main marketing team and became the lead content creator at SALESmanago. My first adventure in marketing lasted almost 2.5 years. After that, I took a short break. At that time I honed my craft at a marketing agency, where I specialized in defining target groups, and marketing strategies. In multiple occasions, I had a chance to work directly with clients and lead their projects.
After a few years of hiatus, my path came together with SALESmanago again. Without hesitation, I accepted the offer to return, this time to take care of technical content and help co-create the product. I supported the Product Team for almost a year as a Technical and Business Writer, before eventually returning to my beloved marketing. Since summer 2022, I have been taking care of Product Marketing and earning new milestones on my career path.
4. Which of the SALESmanago values speak to you the most?
Basically all of them, maybe except the Entrepreneurial Mindset. I’m not sure if I have that in me. My Top 3 would be:
Inclusivity and DiversityTransparency and FairnessExecution & Performance
5. What three words would you use to describe yourself?
Bubbly, Queer, Baba-Yaga
6. You are on a deserted island, and you can choose one person and one thing from the company to be there with you. Who and what will it be and why?
With no hesitation—our COO’s firstborn, the amazing Chrupek. A day when I get to play with a dog, is a good day. Object-vise, I’ll go for a knife, which happens to be one of the most versatile survival tools. I guess I’m a pragmatic hermit
7. What have you recently done for the first time in your life?
I’m a new cat parent. Two months ago, I adopted two tabby kittens from the Kraków shelter. It’s a bit of a change, since I usually had dogs. My ‘boys’ are incredibly cute, curious and cuddly fur balls. Every day, I discover new joys (and challenges) of being a cat parent.
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Feeling conflicted about AI as a content writer
If you haven’t already heard about ChatGPT – OpenAI’s chatbot – it’s been dubbed a game changer in the world of artificial intelligence (AI), and rightfully so. ChatGPT can mimic a therapist and provide seemingly adequate mental health advice. Like a journalist, content writer, or screenwriter, it can spit out long-form prose and stories in seconds. It is even capable of emulating an engineer and writing code. The discourse around this technology has been all-consuming lately. Scroll through Twitter, and you’ll surely see at least a couple of tweets on your timeline mentioning it. Dozens of articles are published on a daily basis about its capabilities, limitations, and the ethical concerns around it. I’ve been doing my best to ignore all of this chatter because – to be quite honest – it scared me. As someone who identifies first and foremost as a writer, I couldn’t help but become defensive. This feeling that, in the foreseeable future, I could be replaced by a machine, that all of the time, energy, money, and emotions I’ve poured into developing my skill set as a writer could go out the door has not been an easy thing to grapple with.But, I’m finding that I can’t keep ignoring this discomfort. After all, Buffer is currently working to embed AI technology into our product, and as a content writer here, I’ve had to finally confront the elephant in the room. I don’t normally write personal pieces for the Buffer blog, but this essay is my attempt to tackle my complicated feelings about AI head-on and potentially find a middle ground.Why I feel conflicted about AITo better understand my unwillingness to adapt to this technology, here’s some context. Ever since I could remember, storytelling has been an integral part of who I am. I have distinct memories of watching Bollywood films as a little girl and being in awe of the sentiments, the dancing, and the stories. These films inspired me to write my first script at ten years old (I didn’t get very far). I went on to major in communication studies and creative writing in undergrad and received my master’s degree in cinema and media studies. Writing has always been at the core of all of my educational and work experiences. I’ve written academic papers, journalism pieces, short stories, screenplays – you name it – about representation and diversity in the media. Some of the most impactful classes I took were small seminars in grad school where, for three hours every week, my classmates and I workshopped our screenplays. These were stories that we came up with. Scripts filled with dialogue that we painstakingly wrote, characters we crafted and – to us – existed as fully formed individuals, and with lessons and themes that we hoped others could relate to. We did it because we cared about the story. We did it because, to us, storytelling is the way we connect with others and make sense of the world. My peers and I didn’t get these advanced degrees for an ego boost or because the job market highly values creatives – but because we’re truly passionate about the craft. Even when I switched over from my creative endeavors to journalism and content writing, the work has remained personal for me. When I write blog posts for Buffer, I talk to real people and use examples from actual small businesses and content creators. I’m always inserting myself and a human connection into every single piece of writing I produce. And that’s what makes it good. You’re telling me some computer chatbot can replicate that? Give me a break. But to my dismay, AI is already replacing writers. CNET just made headlines for quietly publishing several articles entirely written by AI. Not only were these articles filled with errors that needed to be corrected by real people – The Washington Post even dubbed it “a journalistic disaster” – but the AI also seemed to be plagiarizing several sentences from other pieces. A Futurism investigation found, “extensive evidence that the CNET AI’s work has demonstrated deep structural and phrasing similarities to articles previously published elsewhere, without giving credit.” BANG—After our reporting last week on the CNET AI’s clandestine, error-rife writing, they paused it. Good thing they did. Besides being a shitty writer loose with facts, as Futurism managing editor @Jon_Christian reports: It’s a serial plagiarist, too. https://t.co/FStxai11GD— foster kamer. (@weareyourfek) January 23, 2023
While Open AI hasn’t shared exactly how they’ve trained ChatGPT, according to this CNBC article, the chatbot was fed information from the web, archived books, and Wikipedia and learned text patterns to create writing that is similar. While this may not be outright copying, it still feels like this technology is unethically pulling from other writers without proper approval or citation. (See how I credit my sources?) Sure, maybe there are still tweaks that need to be made with this technology. Maybe with ongoing updates these robot journalists will make fewer factual errors, and maybe, they will learn to remix others’ work well enough that the plagiarism will no longer be obvious. However, these ethical concerns will always be issues in my eyes.Buffer’s Approach to AINow that I’ve laid out my stance on AI, I think it’s only fair to tell you how Buffer is approaching this space. We value transparency here at Buffer, which is why I can be so frank about my dislike of this technology on our blog ahead of us launching AI on our own platform. I spoke to two of my colleagues who are currently working on Buffer’s AI assistant – Diego and Ismail – about my personal hesitations. They both assured me Buffer’s main goal with AI is to help our users – mostly made up of creators and small and medium-sized businesses – who are running most or all of the operations by themselves and have limited resources. Diego said his vision for the tool is that it, “never replaces human creativity but be a sidekick that assists you and that can actually – if done correctly – unlock a lot of potential.”Specifically, Ismail believes that these AI writing tools can help with writer’s block, making it easier for our users to write social media captions or generate text for their blog post. He also pointed out that what the AI spits out will not always be the final version – just a jumping-off point – and someone will need to reshape and edit the words a bit. While I have my personal qualms with AI writing tools, I’ve interviewed many small business owners while working at Buffer, and know firsthand how swamped they can be with their day-to-day work. In fact, many of them are composed of one to three-person teams and social media marketing is usually not their first priority, understandably. These are the very individuals who our Design and Product teams are hoping Buffer’s AI can assist.In our conversation, Ismail also suggested I be more flexible in my mindset. Rather than view AI as threatening my very livelihood, he believes I can use it to my advantage. And he’s not alone. While these tools have been met with hesitancy by a lot of writers, many have chosen to embrace them. A VICE article looks at how a university in Australia is supportive of its students using tools such as ChatGPT. Instead of viewing it as cheating, they believe this type of technology can usher in a new standard of learning. Similarly, an Atlantic article titled, “How ChatGPT Will Destabilize White-Collar Work,” discusses the fact that while some jobs will evidently be lost, writers can utilize this technology to advance their skills. MIT professor David Autor is quoted in the piece saying, “AI will help people use expertise more. It means that we’ll specialize more.”There is so much speculation around AI and its impact, but time will only tell. For Diego and the rest of our Product and Design team, now is the perfect opportunity for Buffer to explore this technology.“It is important for us to play in this space,” Diego said. “To understand the disruptive potential that it has and how much value it can unlock for our customers.”My thoughts on AI moving forwardUp until now, my resistance to this technology has been strong. Not only have I been avoiding all of the AI writing and photo tools on the market, I’ve even turned off Google Doc smart suggestions in protest. But, after some reflection, I have decided to push past my reluctance and start utilizing these tools. It’s becoming quite clear that AI is here to stay, and I know that my stubbornness to adapt could hurt me down the line. To be clear, I am planning to use these tools for outlining and brainstorming purposes only, never to supplant my own writing. I am also starting to come around and see the potential value this could add to Buffer users – real people who just need a little bit of help when it comes to creating social media copy for their businesses. There is an uneasy feeling that I still can’t shake, however, and this example from writer Arnesa Buljušmić-Kustura encapsulates my concerns. She tweeted about being replaced by ChatGPT only to have her former employer ask her to edit the AI’s subpar copy for free. I lost a client because they think they can simply use ChatGPT to write their marketing, comms, and PR release. Then they reached out to see if I could edit what ChatGPT wrote because it wasn’t accurate & they did not want to pay me for it. This AI fantasy will be the death of us— Arnesa Buljušmić-Kustura (@Rrrrnessa) January 17, 2023
While the example clearly demonstrates that this technology is not more capable than humans, it also highlights the worrying fact that writers are being undermined and undervalued because of these very tools. In a perfect world, ChatGPT and other writing softwares would be used in a limited capacity, as mere assistants for writers like my colleagues envision. Instead, many employers are already choosing to go all in on these tools hoping to cut costs, rank for SEO, and bring in more traffic, regardless of the quality or integrity of the work. The one thing that gives me peace of mind is that I don’t think anything could ever replace human ingenuity. Afterall, these tools are being fed content from real writers. There are also certain skills, including interviewing and original reporting, that AI just can’t do yet. Still, it’s becoming obvious that AI written content will become more and more common. But, I believe there will come a point when all of these computer generated words will begin to stand out for all of the wrong reasons – the fact that most of it is rudimentary and dry, devoid of empathy, humanity, and wit. So despite my genuine concerns, I am convinced that ChatGPT and the slate of tools like it are no match for human inventiveness. Writers and their dedication and commitment to the craft will always win out at the end of the day.
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“What do you do around here?”
There are lots of useful, honest answers. Some might include:
I do what I’m told
I challenge the status quo
I show up on time
I solve complicate problems
I absorb nonsense and create calm for others
I raise our standards
I help people feel seen
I’m steady
I don’t cause trouble
I bring energy
I lead the way
I turn mountains into molehills
People like me
The ones that aren’t helpful are things like:
I’m just passing through
I give people a hard time
I’m a bully
I make mountains out of molehills