Salesforce projects are a great asset to your portfolio, showcasing your creative architectural process by mapping out a problem you want to solve, and working through it to deliver high end results. Creativity when designing a project can be found anywhere, in hobbies and passions,… Read More
Blog
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Advanced Flow Logic: Data Elements, Collections, Loops, and Assignments
Salesforce Flow empowers Administrators and Declarative Developers to do some pretty powerful things in Salesforce. If you’ve been putting in the effort to learn Salesforce Flow and are already getting the hang of it, you may be looking to push your knowledge further to really… Read More
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Getting to Know Blue Road Academy (Formerly RefugeeForce)
Salesforce is a collaborative and supportive community, with everyone willing to help others get a step up in the ecosystem. This is the spirit that Gaspar Rodriguez, Nick Broekema, and Marielle Schweickart wanted to capture when they founded Blue Road Academy (formerly RefugeeForce) in 2018… Read More
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3 months to build and prove marketing funnel – what would you do?
Hello, I’m working with a bootstrapped B2B startup and have around 20 hrs/week to dedicate to the project. My email channel is set up and working in apollo and is running smoothly. I have dabbled with using AI to write blog copy but I’m not sure the ideas are groundbreaking enough to get me to the top of Google. My question is…. what else would you focus your time and limited budget on ($1k/month)? submitted by /u/OrchidWorldly7338 [link] [comments]
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If you’re a fan of Neil Patel and Gary Vaynerchuk, you should definitely watch this! 🔥
submitted by /u/HumdrumPrincess [link] [comments]
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Proxy-seller is 4G LTE / IPv4 / IPv6 High Quality Private proxies. Lots of GEO
submitted by /u/Proxy_Seller [link] [comments]
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Salesforce Events 2023
The news that we’ve been waiting for: dates for Salesforce’s main events have been announced, including their flagship conference, Dreamforce, and the next Connections event. Virtual events during the pandemic proved that Salesforce, its partner ecosystem, and community could all adapt and innovate at the… Read More
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Salesforce TrailblazerDX: Must-See Sessions
TrailblazerDX, the event for admins, developers, architects, students, leaders, entrepreneurs, and everyone in between is back on March 7-8 2023. The sessions have now been announced and are available to see here to start planning your agenda! At the time of writing, there are 269… Read More
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Why it Looks Like Spam Emails are Coming From Buffermail
A few months ago it was brought to our attention that spam emails containing inappropriate content are being sent out and that it appears they are coming from a Buffer-owned domain (buffermail.com). The emails are not coming from Buffer or from buffermail. In this post, we’ll do our best to explain what has been happening so far for anyone who has been impacted. To start, many individuals are receiving emails with suspicious headlines like “Hello, email id” or “package waiting.” Those emails appear to be coming from a Buffer domain. In reality, we can see that they are coming from another domain and are trying to mask their content as coming from Buffer — this is called email spoofing. We wanted to be absolutely certain that this kind of email spoofing was indeed the cause of this issue. To confirm this, we analyzed the original mail headers to verify where the emails were coming from. We found the headers clearly showing the verification checks had failed as expected in the case of spoofed mail. We also found that the servers sending the emails did not belong to us or any services that we have ever used. So in the end, we were able to confirm that this issue was not a result of a misconfiguration on our end.In most cases, spam filters from email providers pick up on this behavior and do not put that content in the main inbox. However, there is currently an issue with Microsoft Outlook and Hotmail where this kind of content is not being sent to spam folders. As of January 2023, Microsoft has acknowledged that they are aware of this issue and are working to fix it. We wish there was more we could do in this situation since the attackers are impersonating a Buffer domain — we’ve exhausted our list of options, though, and the remaining work lies with the email providers to better filter these spam messages.
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What are you doing to improve your customer service efficiency?
A recent survey by Accenture found that 52% of consumers have switched providers due to poor customer service alone. If the service a customer receives is long-winded and tedious, they’re 96% more likely to break their brand loyalty. These are staggering figures, and only further support what we already know about customer service – it…
The post What are you doing to improve your customer service efficiency? appeared first on Customer Experience Magazine.