Author: Franz Malten Buemann

  • How to Design a Process Infographic (And Where to Find Templates)

    Have you ever wished you could just use a picture to explain a process instead of words (or your hands)?
    A process infographic could be just what you need to show your audience how to do something or how a process works. A well-designed one can establish you as an authority on whatever subject you choose to cover — whether you’re trying to show how your business’s coffee is sourced or train the new hire remotely.
    Even better, they’re easy to create using a template or from scratch, meaning you can get started on one today.

    What is a process infographic?
    A process infographic simplifies and explains the steps of a process in primarily visual terms. Generally, it illustrates what happens during each step or phase with an intuitive layout that’s easy for the viewer to follow from start to finish. A well-designed process infographic makes the concept you want to share more accessible and saves you and the audience time.
    Chances are, you encounter process infographics in some form pretty regularly in your daily life. Just imagine how much (more) complicated it would be to build your new Ikea desk if the instructions only included words and no visuals. Pretty daunting, huh?
    Process infographics allow us to visualize how a process works more quickly and with more clarity. This makes them excellent training and educational tools — but also a smart marketing strategy.
    Here’s an example of a process infographic that explains mechanical recycling:

    Image Source: bluevision
    For marketers — particularly those of us who are trying to market products or services that require a bit of explanation — process infographics are extremely helpful for connecting with potential leads and communicating your company’s value. Explaining how your company’s offerings can provide value to customers with visuals can make your marketing materials more memorable and impactful than using copy alone.
    Where to Find Process Infographic Templates
    If you want to create your own process infographic with a template, here are a few offerings for every budget.
    Venngage
    Venngage has a wide variety of process-specific infographic templates for a number of different purposes. If you’re looking to essentially plug your process into a finalized design and go, you’ll likely find what you want on Venngage. Monthly and annual subscriptions are available that give you full access to their template library and the ability to create and download your own process infographics.

    Template available on Venngage
    Canva
    Canva has ready-made infographic process templates ideal for fun activities, recipes, and the occasional life hack. You can also create a blank infographic process template on the site if you can’t find one that fits your project. Canva has a free and paid version depending on your needs.

    Template available on Canva
    Visme
    Visme’s library of process-specific templates includes an extensive variety of different options, including more flowchart-style process templates than other infographic builder sites. If you’re looking to translate a particularly complex process into a visual medium, Visme is a smart place to start your search for the perfect template. You can set up an account for free or get access to the full library as a premium member.

    Template available on Visme
    HubSpot
    We would be remiss if we didn’t mention that HubSpot offers free infographic templates, including a number of process-specific templates that are easy to customize. All of our templates are free to use and compatible with PowerPoint, so you don’t need to download any new programs or apps to use them.

    Template available from HubSpot
    DesignCap
    DesignCap is an online graphic design tool with a curated selection of process infographic templates available to customize to your needs. While their selection is technically smaller than other template tools on this list, every template was created by a professional designer. They offer many templates for free and have paid plans starting at $4.99/month.

    Template available on DesignCap

    How to Create a Process Infographic Without a Template
    If you can’t find a process infographic template that fits the process you want to visualize, you can always create your own from scratch.
    For the mechanics of conceptualizing, structuring, and creating a cohesive design for your infographic, you can check out our step-by-step blog post here to develop your own infographic design in PowerPoint. Below, we’ll chat through a few tips specific to process infographics you can apply to any design.
    Pick one process to explain.
    Process infographics are good at breaking down complex subjects, but you still want to limit the scope of your design to one single topic that can be explained in a linear way — i.e., things that have a start and an end. Trying to explain too much in one visual can make your design confusing. Stick to one central idea per infographic.
    Speak to your audience, not yourself.
    This applies to most marketing strategies, but it’s always important to remember that you are — more often than not — not your target audience. Chances are, you know a lot more about the subject of your infographic than your audience, so it’s easy to fall back on that knowledge as you plan your design.
    Because your audience knows less than you do about this subject, it’s important to approach any complexity from their perspective, taking the time to explain more elements than you would need yourself.
    Map out each step with a clear start and end.
    As you start outlining your infographic, identify where your audience will start (what they likely know about the process before reading the infographic) and where you want them to end (what you want them to know by the end). With those specifics in mind, map out the steps of
    Experiment with the layout.
    What’s the best way to structure the information of your process infographic? This will ultimately depend on the “shape” of your information.
    For example, a supply chain infographic will likely benefit from a straightforward, linear way of displaying information, but a process like how your company recommends specific products for different needs would need more of a flowchart style design. Experiment with different ways to lay out each step of the process you’re describing until you find one that makes sense.
    Edit for clarity.
    Once you have a draft of your process infographic completed, give it a re-read and check for areas that might be unclear or confusing. Or even better, ask someone else to review your work with a fresh pair of eyes.
    Don’t skip this final review — the goal of your infographic is to make something complex more accessible, and not everyone learns new information in the same way. Having someone else take a quick look can help you refine your infographic so it suits a wider audience.
    Visuals succeed where words can fail.
    We’ve avoided using this particularly relevant cliche for this entire article, but here it comes: a picture really is worth a thousand words. Using visuals to aid in your explanations of complex subjects or processes can help make your marketing materials more accessible and human.
    The next time you’re tasked with breaking down a subject that seems to resist clear explanations, consider making a process infographic instead.

  • Has Black Friday Forced Online Retailers to Re-evaluate Their Checkout Experience for Good?

    The festive season has always been an important period for both online and in-store retailers. And over the past couple of years, Black Friday has grown in importance to businesses in the UK. According to data from Barclaycard, UK sales during the week of Black Friday rose 16.5 percent in value and 7.2 per cent…
    The post Has Black Friday Forced Online Retailers to Re-evaluate Their Checkout Experience for Good? appeared first on Customer Experience Magazine.

  • Why isn’t there a line at the library?

    If any other institution was giving away essential items, it would be a sensation. The grocery store, the car dealership, even the laundromat would have a line out the door.

    And now that we’ve moved many elements of the library online, it’s even easier to access.

    A century ago, information was truly scarce and books were far more expensive than they are now. A decade ago, obtaining the instructions on how to do something was difficult indeed.

    “It’s too expensive,” or “I can’t get access to it,” used to be really good excuses. But they obscured the truth: “It’s too much work.”

    And that’s the answer to the question. It’s too much work to change our minds. It’s too much work to dance with the fear of failure. It’s too much work to imagine walking through the world differently.

    That doesn’t have to be the case. We can refuse to be brainwashed into accepting the status quo, and we can commit to finding the others, engaging with them and leveling up.

    If we care enough.

  • Which platform(s) exist that most completely serves Linkedin, Twitter and Facebook?

    As mentioned in the title. Most of our leads and prospects can be found on these 3 platforms. Possibly if the mentioned service serves SEO as well it would be a cherry on top, but right now we are perfectly fine with using google search console and ahrefs.
    submitted by /u/PpcUserNowI [link] [comments]

  • 25 Email Marketing Best Practices That Drive ROI (2021)

    Improve your ROI with these email marketing best practices for 2020. Making it easy to send the best email marketing campaigns.

  • Characteristics and Strategies of Service Marketing Read on to find out

    Characteristics and Strategies of Service Marketing, no business can survive in the market today without a strong service marketing strategy. Even physical products need exceptional service support to succeed. Do you do everything you need to manage service marketing? Read on to find out.
    submitted by /u/morad21 [link] [comments]

  • Save Time While Doing More

    The start of a new year means new goals and the chance to start fresh. That feeling of wiping the slate clean, both at home and at work, leaves us inspired and motivated for the year ahead. That feeling is all the more refreshing after a year like 2020.
    In order to help you get organised for the year ahead, we’re highlighting some of our popular time-saving features. These will help free up your schedule so you can focus on more important things.
    Here are some of our customers’ favorite features for saving time and doing more.
    Features to help you find what you’re looking for
    These actions help you move through your campaigns simply and quickly. Less time spent poking around looking for information means more time getting work done.
    Campaign categories
    Your campaigns are organised into easy to understand categories: draft, sent, and deleted. There’s also an overview page which shows your recent scheduled, draft, and sent campaigns at a glance.
    Tagging
    You can create and filter by customized tags to organise your campaigns in the way that makes the most sense for your team. You can even use multiple tags for total customization.
    Thumbnail and list view
    You can choose to view your campaigns either in a list or as a series of thumbnails. List view provides a succinct summary of your campaigns, while thumbnail view shows a handy view of your email design.
    Search improvements
    If you can’t remember what you named a campaign, you can search by subject line and by category (such as draft, sent, deleted) to help you find campaigns faster.

    Date filtering for sent campaigns
    No need to scroll through all your sent campaigns to find the one from last January. Use the date filter to view campaigns sent during a date range of particular interest.

    Features to help you complete tasks quicker
    There never seems to be enough hours in the day, especially when you’re planning for the year ahead. These efficient actions in the Campaign Monitor app will make your life easier and help you move through your email tasks quickly.
    Single-click copy
    Hover over an existing campaign and click copy to quickly duplicate the campaign in a new draft.
    Quick preview
    To see a quick view of an existing campaign, click on the three-dot icon for that campaign and select preview.

    Quick rename
    To rename any sent or draft campaign, click on the three-dot icon for that campaign and select rename. 
    Features for smarter campaign management
    Better campaign management means you spend your energy creating stellar content and less time dealing with the nuts and bolts of email. Say hello to less frustration for an enjoyable experience with Campaign Monitor.
    Restore deleted campaigns
    Campaigns are stored in a deleted folder for 30 days after deletion. You can restore campaigns within that time frame or you can permanently delete them from there. Never again worry about losing something you need.

    Copy scheduled campaigns
    You can copy a scheduled campaign to create a new draft. No more waiting until the campaign has sent to start working on your next one. Simply copy the campaign and get to work.
    Bulk delete
    Want to clear out all your old campaigns? Hover over an existing campaign and a checkbox will appear. From there you can select multiple campaigns and choose delete. 
    Compare sent campaigns
    Compare results from multiple campaigns to see which are performing best. Hover over a campaign and use the checkbox to select the campaigns you want to review, then select compare. 

    Wrap up
    Feedback from our customers shaped these updates and will remain at the heart of how we grow in the future. Because email marketing should be enjoyable, with fewer frustrations and hair-pulling.
    The new year is a time for new beginnings, new goals, and new systems. We here at Campaign Monitor know you need to make the most of every second of your workday in order to do more of what you love. 
    The post Save Time While Doing More appeared first on Campaign Monitor.

  • What Is The Real ROI Of Customer Experience And Where Does Marketing Come In?

    Executives from every company want to engage consumers, but have they paused to think why a consumer should engage with a stick of deodorant or brand of cereal? Every company in the world claims to be customer-centric, but are they really thinking from customers’ point of view? To become truly customer-centric, decision makers need to look beyond their products and services to the problem the customer is trying to solve – the competitive value the end-to-end customer experience brings them, the most efficient way to measure it, and the most profitable way to replicate it. Full article: https://www.customercontactweekdigital.com/customer-experience/articles/what-is-the-real-roi-of-customer-experience-and-where-does-marketing-come-in
    submitted by /u/vesuvitas [link] [comments]

  • 17 Best Ebook Marketing Strategies You Should Try in 2021

    Got an ebook you want to promote? Or maybe you’re planning to write one and want to make sure you launch it the right way? Either way, this post will teach you what you need to know about ebook marketing.