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Author: Franz Malten Buemann
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Famous conductors
Here’s a useful metaphor:
Famous conductors are often judged for an hour or two on stage. They wear expensive clothes, make dramatic gestures and receive ovations. They also get paid a lot to carry a very little stick and they’re the only one on stage who doesn’t make noise.
But it turns out that none of these things are what makes a great conductor.
What we’re not seeing:
Conductors set the agenda.
They have done the reading and understand what has come before.
They work to establish the culture of the organization.
They amplify the hard work and esprit de corps of some, while working to damp down the skeptics within the organization.
They figure out which voices to focus on, when.
They have less power than it appears, and use their position to lead, not manage.
They show up to rehearsal with an agenda and a path forward.
They raise money.
They transform a lot of ‘me’s’ into one ‘us’.
They develop a point of view. And they balance it with what the listener, the patron and the musicians all need.
They stick with it for decades.It’s a form of leadership that happens in private, but once in a while, we see it on stage.
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Effective Email Marketing Tips to Help You Craft Email Campaigns That Drives The Best Results
Hi, Stop Struggling To Generate Email Leads & Start Using These Effective Tips To Revamp Your Success! Effective Email Marketing Tips to Help You Craft Email Campaigns That Drives The Best Results These days, running a B2B business is not so easy. Generating leads, dealing with sales cycles, and closing new deals can sometimes be very frustrating! If you find yourself stuck in any one of these situations, worry not! To help you out, here I’m going to discuss the tried-and-tested solution that can help grow your business exponentially. Yes, it is the B2B Email Marketing that can be a powerful weapon when used correctly. If you are the one who is looking for more ways and insights to make your B2B Email Marketing strong and effective, then you can partner with a good database provider for getting the best results. What you have to do is, just do a Google Search, and you will find a ton of data providers out there. It would be a little hard to find the one who provides quality data at a decent price. Emails pack a bunch when it comes to generating leads, and boosting conversions. No matter if you want to integrate email into your marketing mix or refine your existing marketing strategy. Effective Email Marketing Tips to Help You Craft Email Campaigns That Drives The Best Results Here, I have listed a few must-try Email Marketing tips to help you craft email campaigns that drive the best results.
Make your subject line count!
Your content and subject line needs to be relevant. Always make sure that you don’t use a clickbait subject line just to increase your open rate because it increases the unsubscribe count.
Personalize, personalize, personalize again!
Email Marketing plays a vital role when it comes to creating a personal experience for your prospect/customer. If you’re the one who is doing business, then it is vital for you to add a personal touch to your email messages as it has a direct impact on your response and conversion rates. By using the power of personalization, you can make them feel unique or personal, and thereby you can increase the chances of doing business with you.
Segment your email list
By segmenting your email list, you can send the right message to the right person. You can segment by demographics, psychographics, industry, revenue, number of downloads of your content, etc.
Keep your email short and sweet!
Keeping your emails short can help you get a better response from your marketing campaign. The email messages that you write need to be clear and concise so that your subscribers get the message, and act on it immediately. If your prospect finds your offer interesting enough, you’ll find them visiting your website to learn more about it. By keeping your emails crisp and clear, you make it easy for your prospect/customer to take action.
Insert an image or video
Your email will likely give better results if you add images or videos to illustrate your content. When you insert an image or video, make sure to reduce the file size to prevent increased load times. Well, it’s good to use images or videos throughout your content to break up your text. So, it makes your content easier for your readers to view.
Add social sharing buttons
Adding a social sharing button makes it easy for your readers to share your content so quickly, thus helping you gain new fans and followers.
Include a call-to-action
It doesn’t matter if you want to secure a call or drive to a landing page, the universal goal of a B2B Email List is to get your recipients to take an action. And it is the call-to-action that reflects the goal. If you want your readers to download your latest offer, then tell them with action-specific words like “Download Now”, “Submit”, “Only For You” etc. Final Takeaways! Email Marketing is all about following, delivering what people are looking for, and personalizing the subject to make your readers feel engaged. So go ahead, and master these best email marketing tips and put your email marketing campaign to work! For more of such Digital Marketing Strategies, Business, Relationship, Social Media & SEO tips, check out my blog at www.dariesmedia.com
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The pinging
A friend left her phone near me. Over the next half hour, it pinged and chirped.
I felt myself getting anxious and a little antsy…
These were not pings for me, not on my phone. They weren’t sounds that my phone even makes.
It doesn’t matter.
The training has been going on for years. We’re caught in a Pavlovian game in which we’re the product, not the organizers.
Someone else is ringing the bell, and it’s been happening for so long we don’t even realize how deeply the hooks have been set. -
Your big idea
It’s probably not completely original.
It’s probably not breathtaking in scope.
It’s probably not immediately popular.
But… it’s definitely worth pursuing, consistently and persistently for years and years.
If you care. If it’s generous and helpful and worth the journey.
All the big ideas that made a difference follow this pattern. -
Automatic customer segmentation software, does it exist?
Hey everyone, would love to get some ideas from you. I’m looking for software that will take in all my customer data, purchase behavior, digital browsing behavior (etc… throw all my data at it). Once it has all my data, then automatically create segments. Basically, I’m at the point where I’ve got more data than ideas on how to improve my marketing (and don’t have a budget to go hire a data science team). It would be great if it auto-updated so I can easily see how each segment is responding to all my active campaigns and tests. Bonus points if it can give me recommendations on what to do next (e.g. Segment_7 haven’t received an email in over 90 days). Extra bonus points if it can explain the details behind customer segments and why it is making recommendations (too many AI “black boxes” out there that don’t tell you anything)… Does something like this exist, is it even useful, or am I asking too much? 🙂
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In house VS marketing agency
I currently do marketing automation in house. I have an opportunity to do this for an agency. It is more money but am worried it will be more technical and challnaging. Any insights would be helpful.
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WFH – Customer Experience Agents
Meeting high customer experience expectations is hard enough at the best of times, let alone during a pandemic when most Customer Service Agents are working from home. What’s the biggest challenge you’re facing right now? View Poll
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How to Scale Your Consent and Privacy Management Process
Last fall, I shared some tips and strategies to help marketers building a consent and compliance process. Chances are, you’ve started on that journey. But as you develop those processes, your business is still growing and evolving. So what can you use to help scale those efforts as your company naturally grows toward bigger and more complex audiences?
At Salesforce and Pardot, Trust is our #1 priority. We want to do everything in our power to ensure that our users can build the same trusted relationships with their customers that we have with you. Take a look at some of the tools available to help you to increase customer trust.
Introducing the Salesforce Privacy Center
As your company grows in complexity, your policies around data management and consent do, too. You’ll need to manage more policies and rules and enforce them across different contexts. To aid this effort, Salesforce released a suite of tools with our Customer 360 Truth platform to alleviate this pain: the Salesforce Privacy Center.
With the Salesforce Privacy Center, you can easily create policies around customer data and automate those policies to ensure that your company is compliant with requirements set forth by laws like GDPR. This new application provides a one-stop shop for handling privacy and consent features, with more on the way.
In its current release, the Salesforce Privacy Center is an add-on feature in Salesforce that can help any growing company define how to handle customers’ personal identifiable information (PII) at scale. If your company is moving into several new markets or has grown its audience size, this add-on is worth investigating.
Expand Your Consent Records with the IndividualMost Salesforce users depend on the accuracy of their leads’ email opt-out fields to know who they should and should not email. But in the growing realm of privacy, that one field no longer captures all the nuances of your customers’ privacy and consent. In cases like these, Salesforce marketers can augment their consent model by using Salesforce’s Individual object.
The Individual is Salesforce’s preferred consent data model, and it’s designed to be flexible and granular enough to easily adjust to any company’s specific business strategy. Utilizing the Individual can help you be more diligent with the type of consent you store on behalf of your customers and more mindful in contacting only the most interested customers with your sales or marketing emails.
With the use of APIs and the objects, you can work with your Salesforce Admin to tailor a robust and thorough consent management experience fit for your company.
Explore All of Pardot’s Tools for Tailoring Marketing Consent
Going beyond Salesforce itself, you may need to scale and adjust your Pardot consent strategies too. This is especially true for businesses that take on and segment several Pardot Business Units (BUs) to target multiple markets. Managing consent across these units can be especially difficult, and if you want to market to the same individual across product lines, the complexity only grows.
Pardot is investing in this space. Our Spring ‘21 release will provide new tools to make it easier to manage marketing consent at scale.You’ll be able to sync prospects safely across BUs with improved APIs, which will allow for granular and controlled consent updates.
You’ll have more options for defining your unsubscribe experience and capturing the right consent data from customers.
You’ll have access to updates for Salesforce Privacy Center along with more granular control of unsubscribes in Pardot.
Watch for feature updates and start thinking about how you can use them to improve your existing processes.
Learn more about Pardot’s existing features for helping marketers comply with today’s privacy regulations.
This blog post is part of our security, privacy, and technology series. -
13 Creative Ideas for Your Next Facebook Live Event, from HubSpot’s Social Media Campaign Manager
In 2016, Facebook released Live video on their platform. As we came into a new decade, it seemed the initial live streaming frenzy on Facebook had calmed down. But today, remote work and digital events are the norm.
The effect: Live video is having its moment in the spotlight again.
In fact, Facebook says the number of people in the U.S. watching live streams has increased by 50% since the beginning of 2020. This leaves many marketers again asking: Should I go live?
The answer will depend on your brand, goals, and resources. But for many marketers, streaming a Facebook Live is at the top of their to-do list. For starters, video consumption isn’t slowing down. By 2022, online videos will make up more than 82% of all consumer internet traffic.
Live videos specifically are attention-grabbing — especially when the audience gets a push notification.Plus, live videos present a unique opportunity to build trust with interactive, two-way conversations.
The immediate, authentic, and interactive experience of a livestream is a no-brainer for some marketers. But it’s important to note that not every tactic is right for every brand. Going live can be intimidating. And there are nuances that dissuade many marketers from taking the plunge. Some reasons a brand may choose not to go live: time, talent, content strategy, resources, and more.
Debating whether Facebook Live fits into your strategy? Consider these questions: Why are you creating Facebook Live? Do you have resources? Do you have the time? Does your target audience consume Facebook Live? Can you repurpose the live video content elsewhere?
You don’t have to use Facebook Live to be successful. But it’s worth exploring, especially now that live streaming is booming. Need some encouragement to take the plunge? Live streams are simple to set up. All you need to “go Live” is a smartphone and some creative ideas.
That’s where we come in — here, let’s explore creative Facebook Live ideas, as well as best practices to take your Live strategy to the next level.1. Teach a class.
Once of the most valuable things you can do for your audience on social media is teach them how to do something. Free, live educational programming is a great way to position your brand as a thought leader. It also gives your audience a more robust understanding of your product and or services.
For instance, at HubSpot we often post educational content on our Facebook page, like the example below:By going live, you’re adding an extra level of authenticity and connection. For instance, you might tell readers they can send along questions in real time, and they can watch their questions get answered on-the-fly. The live Q&A format might also help readers feel more engaged than they would with a pre-recorded video.
Additionally, you can save and upload your Live videos for viewers to consume after-the-fact. This enables you to reach a larger audience than you could just through live.
2. Make an announcement or share breaking news.
Unless they choose the “Follow” setting, fans of your Facebook page don’t see everything you post. However, the default setting for users is to receive a notification when someone they know or a page they follow goes live. With this in mind, Facebook Live is an ideal channel for those important updates that you want the majority of your followers to know about.
Here are some great examples of announcements you can make:Breaking news in your industry and your company’s stance on it
New product launches or enhanced features (more on this later)
Changes in your organization’s leadership
An office move to a new location or renovations to your space3. Raise money for a cause.
More than ever, consumers want to buy from companies with values. Use a live stream to support your values and raise awareness for the things your care most about.
During the live stream, explain the cause, why it’s important, and how the audience can help. You can even pin a comment to direct your audience to the right place to provide support. Additionally, some qualified Facebook pages will be able to add a Donate button to their live videos on mobile.
4. Host a weekly roundtable.
Take time to talk about topics your audience cares about with a weekly roundtable. Some of the most popular roundtables on Facebook now include Red Table Talk, STEVE on Watch, and more.
During a roundtable livestream the participants could field audience questions, give perspective on industry news, or entertain the audience. Of course, a live roundtable style will take more set-up than others. But, like a TV show, it can become content your audience tunes in for weekly.
5. Take them behind the scenes with a tour or process-style workshop.
Give your audience an exclusive look at what happens behind-the-scenes of your product. Your audience will have a deeper connection to a product or service if they know the process.
Think about what you can share that would be interesting or compelling for your audience to know. This tactic is especially great for brands who pride themselves on transparency.
For instance, take a look at this Dunkin’ Behind-the-Scenes Live video, in which you’ll see a “First store of the future concept”:The Live video gives viewers the opportunity to deepen their connection to the brand, particularly since the video isn’t especially “polished”, instead showcasing a more authentic side to Dunkin’.
6. Hang out live in a Facebook Group.
There are over 10M+ groups on Facebook, with 1.4B people using them every month. Consider going live in a group for an exclusive chat with your community. Groups are often smaller and more niche than company pages, so it’s likely the audience is more invested in a topic.
Consider keeping this style of live video very casual. For instance, you could set a discussion topic each week for the audience to ask questions around. Or, ask your group want they want to talk about and program around their interests.
7. Do an AMA with a company expert.
Access to experts in-person is difficult — even before physical distancing. Host an AMA and give your audience access to your businesses’ most knowledgeable employees.
During the live stream, the expert can answer questions on the fly — or consider fielding questions from other social channels and promote a loose agenda.
8. Do a consulting session live.
Service-based industries, particularly ones with a coaching or consulting element, can use Facebook Live as an opportunity to show off skills in real time. This can often be even more interesting than an AMA since you’re able to go beyond high-level strategy and into the gritty details.
If you have a prospect who is interested in taking the first step with you, ask for their permission to be featured live. You’ll increase your chances of them saying yes by providing an incentive (whether that’s making the session free when you normally charge for it or some other kind of bonus).
The goal of the live consultation will be to solve one of their pains or problems in front of an audience so that each viewer imagines themselves in the prospect’s shoes. Ideally, they’d be thinking, “That person could be me. I wonder what would be said in a consultation/coaching session about my business/situation.”
9. Showcase current inventory and sell to a live audience.
If you’re a product-based business with visually interesting merchandise, you might consider showcasing your existing inventory with a live video and allowing customers to comment when they see something they want to buy.
It’s best to use this type of content sparingly, though, because you don’t want to always come across as overly salesy on social media since most people aren’t logging on with purchasing intent. However, once in a while and with a lot of engagement, this kind of post can prompt curiosity and generate revenue.
10. Host an exclusive product launch or post-launch education session.
Want to make a splash with your next product launch? Consider launching it on Facebook Live. This tactic gives your audience incentive to tune in.
Alternatively, you might consider launching your product across all channels and provide a supplementary live stream. Then, during the live stream you can give the audience a first look at the product in action.
11. Host a contest.
Everyone likes a chance to win something, right? Incentivize your audience to get involved by promoting the contest ahead of time and putting up a prize that excites them.
Some examples of Facebook Live contests include:Trivia
Spin to Win
Pick a Number
LotteryThose are all great examples, but don’t be afraid to get creative, either. Any kind of carnival-style test of skill could work for your audience to (virtually) “step right up.”
12. Play a game.
One of the key ways to succeed on social media is to humanize your brand. And what better way to do that than share content of you playing a game? Challenge one of your employees to a Jenga match or game of Taboo. Recording it live is a way of including your audience in on the shenanigans you get up to (and, in effect, the human elements of your brand).
13. Have a little fun.
Speaking of humanizing your brand, you don’t have to play a game or run a contest. There are other types of content you can share that shows your fun and playful side:Doing a dance
Highlighting “a day in the life” (or rather maybe just a few minutes in the life)
Recording an experiment
Tapping into acting skills to convey a message or make a point
Lip syncingJust let loose and be authentic. Your audience will love the chance to get to know you. For more inspiration, take a look at The Best Facebook Live Videos We’ve Ever Seen.
Best Practices for Facebook Live
Once you have your ideas set, there are best practices to keep in mind. Below are some tips for before, during, and after you go live.
Before Going Live
Before your live stream, encourage your audience to tune-in. Do this by notifying them via social media posts and Stories.
In your promotional content, source questions from audience members. This will help guarantee the content you produce is relevant and timely. Next, grab a tripod or prop up your phone in a stabilized place. Check your Internet connection and get ready to start the show.
Pro-tip: Write a compelling description of your live video beforehand. That way there are no spelling or grammar errors.
During Your Live Stream
At the start of your live stream, be sure to build-in time to allow your audience to tune in. If filming on a phone, get the best picture possible and lock the focus and exposure.
Some live stream concepts require the talent to move further away from the phone. In that case, consider purchasing a wireless microphone that plugs into your phone.
Once you’re live, make it conversational and encourage your audience to participate. You can respond to and or pin fan comments. Get more exposure by sharing the live stream in groups or Pages you manage.
Additionally, although your audience isn’t there in person, try to make direct eye contact. Look at the lens and connect with the camera. When it comes to using music in a live stream you need to have the rights to it. Using commercial music without rights can be grounds for removal of your live stream. Try using music from the Sound Collection within Facebook’s Creator Studio.
Facebook recommends going live for at least 15 minutes or longer. But remember, the time limit for a session using the Facebook mobile app is four hours.
After the Live Stream
After the live stream is complete, save the live video to your camera roll. There will be a prompt once it ends. A great way to repurpose this content is to share it in your Feed, Stories, and even on IGTV. Repurposing a live video into supplementary social content can be even more rewarding.
So why go live on Facebook? It’s a unique content opportunity to help build brand awareness. The real-time, two-way conversations that happen on live also help build relationships.
There are so many options for live streaming so get creative! And don’t forget, you can repurpose live videos across social channels. Adding value for your fans and followers in real time has never been easier.
Editor’s note: This post was originally published in May 2020 and has been updated for comprehensiveness.