Author: Franz Malten Buemann

  • What Are Custom HTML Email Design Services Worth to Your Bottom Line?

    This is a guest post by Kevin Payne.
    The way we interact with email is different now. We no longer have the attention span to read through plain text emails with paragraphs and paragraphs of text.
    Enter custom HTML emails—the reason why we see beautifully-designed email content, from sending eye-catching promotional content, engaging calls-to-action, and even interactive content like surveys. Custom HTML emails will help you get better ROI for your clients, and better results for your shop’s bottom line.
    Are you still wondering whether it’s worth it to add custom HTML email design services to your agency’s service menu? Consider some of the ways you can use custom HTML emails to get clients excited and drive results for them, and determine if it makes sense for you. Then evaluate the best custom HTML email design service platform platform options to make production simple and ROI high.
    In this post, we show you some of the best reasons you and your marketing team might want to subscribe to email campaign software that lets you create custom HTML campaigns.
    Why offer HTML email design services
    There’s a long list of reasons agencies should consider offering custom HTML email design services.
    High ROI all around
    Email marketing consistently drives among the highest ROI of all channels for agencies and clients alike. That’s partially because of the remarkable results it can achieve in driving revenue and conversions, but also because of how affordable and accessible it is to brands of all sizes, from startups to global enterprises.
    Big results means happy clients, and happy clients mean bigger accounts, better renewal rates, and an easier time attracting new business. And the low ongoing cost of providing this service means great margins for your shop.
    It’s the next logical step
    Many agencies get started as highly specialized boutiques, then methodically expand their services over time. If you’re a growing creative agency or a specialized marketing/advertising provider, HTML email design services are a natural next step into broadening your offerings and revenue sources.
    When you already have much of the talent and process in place to make beautiful marketing materials or develop a high-performing campaign, this is a big win you can earn with minimal incremental effort and investment.
    Visually appealing emails 
    When it comes to marketing, looking pretty always comes secondary to getting results. Fortunately with HTML design services, you don’t have to sacrifice on either.
    That means you can put the full breadth of your agency’s capabilities on display all at once. While other agency work can be hard to quantify or contextualize, it’s always easy to show off a beautiful email—and then to point to the results it drove.
    The result is great material for your sizzle reels, case studies, sales decks, and client meetings.
    Even the science supports it: the human brain processes visuals 60,000 times faster than it would text. Show, don’t just tell.

    Source: Campaign Monitor Template
    A stable source of recurring revenue
    One of the hardest things about managing an agency is keeping up consistent cash flow. Accounts can sometimes come and go unexpectedly. And even among reliable clients, their needs will wax and wane throughout the year (along with their billable hours).
    HTML email design is a consistent need, once you have clients sold on it. Ongoing campaigns, newsletters, transactional emails and more all require ongoing care and attention to perform optimally. That means reliable work and recurring revenue you can count on.
    Flexible to use for multiple campaigns
    One great thing about custom HTML email designs is that you can adapt the designs for just about any campaign. For almost any client need, there’s a solution to be found with a thoughtfully built and well-designed email. And if you find an incredible template works well for one client, you can transfer that structure over for use in other accounts. 
    You can even use them as an effective tool in promoting your own agency! Use a different email template to share an announcement or a client success case study, to promote your best-selling services, to send an RSS feed of your most recent blog posts or podcast episodes, to share discount codes or special email-only promos, and more.
    Use different designs to share new products (top) or to share your most recent articles (right).

    Source: Campaign Monitor Gallery
    5 Factors to Consider When Choosing an Email Design Service Provider
    Convinced that custom design emails are for you and your agency? Great. Now the question you’re probably asking is, “Which custom HTML email design service provider is right for me?” Here, we list five different factors you can consider when looking for the best email marketing service for your business.
    1. Email marketing features
    Some custom HTML email design service providers might not have the most robust email marketing features in general. This could mean you won’t make the most of your email campaigns. Because of this, search for a custom HTML email provider that offers important email marketing features, including but not limited to:

    Customer relationship management (CRM) to see how your leads are interacting with your emails
    Segmentation and tagging or grouping
    Mobile-optimized email delivery
    Automation

    Visual editors—if you want an easier time creating custom HTML emails, then you’ll want to look for providers that have visual editors for drag-and-drop email building instead of simply coding HTML emails from scratch.

    Campaign Monitor’s visual email editor comes with pre-made elements and templates to help you build your campaigns.
    2. Security and support infrastructure
    Make sure your vendor has the features and qualities as a company that will prepare you and your clients for long term success.

    Security and reliability: Ensure you the platform you choose is reliable, because your clients will perceive it as an extension—even a product—of your business. The technology you choose reflects back on your brand and your client relationships. If it’s unstable, it makes your business look unreliable. What exactly constitutes “reliable” when it comes to selecting an ESP? As a reference point, Campaign Monitor has a 99.9% uptime.

    Support: Occasionally, even world-class email marketing solutions don’t work exactly as you might expect them to. So it’s important to assess the vendor’s support offering to make sure you have support when you need it. But what’s the standard of support you should be looking for? Campaign Monitor offers around-the-clock email support, with phone support options available on certain plans. It’s worth considering whether anything less than this could be a hindrance down the road.

    Deliverability: Your agency may be full of design and content experts, but you likely don’t have a team dedicated to understanding deliverability laws. Find an email marketing vendor that will worry about that for you and ensure your clients’ emails always land in their inbox.

    3. Overall user experience
    User experience design is playing an increasingly important role, especially when it comes to digital product and service development. That includes custom HTML email design service providers, especially if you’re operating on a model that allows clients to manage and send their own campaigns.
    How your customers interact with your custom HTML email design tool matters. If it’s a pain to use or interact with, you may end up wasting precious time and resources trying to understand what should be a simple process.
    With the right HTML email design service, the designing process of your email campaigns can be drag-and-drop for your team and, when appropriate, your clients. This helps ensure your emails are fast-loading, user-friendly, and don’t end up in clients’ spam folders.
    4. Your budget
    Finally, your budget may play a big role in determining which custom HTML email design provider you want to invest in. Fortunately, many of these providers offer flexible email marketing plans and pricing, depending on the size of your list and the features you want for your business. 
    Note, however, that just because an email marketing provider is cheap doesn’t always mean that it’s the best. You may be sacrificing essential features or benefits that are well worth the upgrade.
    Of course, you always have the final decision in your business, so don’t be afraid to test out email marketing services that have the features you and your agency needs—if you make the most of your plan, the return on investment is usually worth it.
    Key Takeaways
    How can you use custom HTML email designs in your own business? We’ve already shown you different use cases, but as long as you can imagine it, you can meet high design standards with the right service provider. 
    If you want top-notch custom HTML emails complete with the best marketing features and customer support team, sign up for a free account at Campaign Monitor and start building your first email marketing campaign today.
    The post What Are Custom HTML Email Design Services Worth to Your Bottom Line? appeared first on Campaign Monitor.

  • Combine Social Media and Email Marketing for Better Branding

    Digital marketing works best when your various channels and platforms work together. A cohesive, multi-channel brand experience creates a more personal connection with your followers by presenting a holistic impression of what your brand stands for.
    Today’s consumers want community. They want the chance to know the people behind their favorite companies as well as the other brand ambassadors. A strong social media presence allows them that opportunity. 
    Through your posts, they get to know you. Through comments and custom hashtags, customers get to know one another. 
    But social media is notoriously fickle. You don’t own the platform and you don’t own the data. At any time, social media platforms can—and do—change up the algorithms that allow you to engage with your followers.
    What is a 21st century brand to do?
    Social media and email marketing in tandem
    The answer to that question is simple: Integrate. It’s time marketers stopped thinking of social media and email marketing as either/or. You should consider them different channels for the same holistic message for your brand.
    Both channels allow you to connect and interact with followers in a one-to-one capacity. Both channels allow you to promote your values and tell your story, building the emotional connection with customers that leads to better results for your business.
    The key is to use social media and email in tandem. Introduce custom hashtags online to generate user-generated content (UGC) you can use across your website, social platforms, and email. Promote your subscription online to grow your list. Feature social proof from your social media followers in your emails to encourage conversions.
    The benefits are endless. And with Campaign Monitor’s drag-and-drop builder, including links to your social profiles has never been easier.
    Sign up to get started building your email for free.
    Need some inspiration? Read on to discover how our favorite emails feature social media.
    How to integrate social media into your email campaigns
    The best place to get started when you’re ready to integrate your social media and email campaigns is by creating an email that keeps your social media front and center. Dedicate an email every few months to promote your social profiles, a custom hashtag, or feature UGC from your loyal fans. Here are a few examples.
    1. Dunkin Donuts
    Dunkin Donuts promotes their social media profiles by dedicating an email to loyal fans. This will encourage your subscribers to engage with you on another platform—always a plus—and it also leads to greater investment from your followers.

    When people see their social posts in your emails or when you repost their content, it tells them you’re listening to them and paying attention to them. They aren’t just shouting into some void. Rather, they’re interacting with you directly. 
    Seeing their posts on your profile and in your email engenders warm and fuzzy feelings in your subscribers. It proves to them that you want to hear from them and value their part in your story.
    With our updated social links tool, you can include links to your social profiles wherever you like, removing one less barrier for your subscribers.
    2. Quiz
    Quiz clothing taps into the power of social media and email marketing by running a social media contest. By including information about the contest in their email, Quiz ensures their most loyal and dedicated followers don’t miss the opportunity to participate and win.

    This campaign also includes physical ads. Quiz has integrated their most powerful channels for marketing into one campaign in order to achieve the most impressions possible. They take their digital campaign and give it a physical, experiential component.
    You know the people most likely to engage with your brand are already on your email list; that’s why it’s so successful as a marketing tool. These are the people who are most likely to take the effort to go find your ad and follow-through with the multiple steps to enter this contest. 
    By combining the max reach of social media with the max engagement of email, this campaign multiplies its opportunities to be a huge success.
    You can make your own email campaign like this effortlessly by dragging and dropping your social links directly into prominent positions within your email with our new update!
    3. Parabo Press
    Parabo Press features some of their favorite posts that use their custom hashtag, #ParaboPress. When it comes to social media, simplicity is key. They’ve found a way to regularly connect with their VIPs, Very Important Printers. 

    This email encourages subscribers to engage with them on social media. The beautiful images from customers helps subscribers visualize what Parabo Press’ products will look like in their own homes, which will lead to more conversions.
    By including these user-generated images, Parabo Press is incorporating social proof and encouraging subscribers to make a purchase. 
    How to do this in Campaign Monitor
    Campaign Monitor recently updated how you can incorporate social profiles into your emails, now making it fast and easy to uncage them from the footer or header sections. 
    The great news is that using our increased customization options is simple and straightforward. All you have to do is insert the social media module in the drag-and-drop email editor and place them wherever makes most sense for your strategy. Already a customer? You can click on the social icons in your footer to access the new customization options.

    That’s how you can get started in Campaign Monitor and get sending in one day.
    Wrap up
    Now that you have some inspiration for getting started, we can’t wait to see how you integrate your social media and email marketing strategies. Both channels encourage one-to-one conversations. When you combine the trustworthy and reliable channel of email with the reach and discovery power of social media, you ensure that your marketing efforts reach their maximum potential.
    We’d love to see what you create with these new tools. Don’t forget to tag us when you share your experience combining social media and email marketing!
    The post Combine Social Media and Email Marketing for Better Branding appeared first on Campaign Monitor.

  • What Is Content Writing? Plus 12 Tips to Take Your Content to the Next Level

    When you search for “content writers” on LinkedIn, you’re bound to come across an incredibly diverse range of professionals.
    For instance, you’ll see some content writers create social media copy for small businesses, while others write press materials for insurance brands.
    You’ll also find that some content writers write long-form editorial content for glamorous magazines, while the more entrepreneurial-type write scripts for their own branded content, like podcast or video.
    So, what’s going on here … Are some of them lying?
    In fact, they’re all telling the truth. Content writing can take various forms, but in essence, it comes down to creating content for digital formats — and (at least in our case) for marketing purposes.
    Here, we’ll explore what content writing is (hint, hint … I’m currently doing it), as well as tips to take your own content to the next level. Plus, we’ll explore examples of incredible, high-quality content writing.
    But, to start — What is content writing, anyway?
    What is content writing?
    Content writing is the process of writing, editing, and publishing content in a digital format.
    That content can include blog posts, video or podcast scripts, ebooks or whitepapers, press releases, product category descriptions, landing page or social media copy … and more.

    Simply put, content writers are the storytellers for their brand. They convey meaningful, helpful, and insightful messages to inspire and move an audience to take action — that action being a final sale.

    Nowadays, content creation is a critical component of most businesses marketing strategies — in fact, as of 2020, 70% of marketers now actively invest in content marketing.
    This means the role of content writer is more in-demand than ever before. However, the role varies depending on both industry and business needs.
    For instance, some businesses might invest heavily in a social media strategy, while other companies prefer creating content in the format of blog posts or e-books.
    Regardless of format, a content writer is critical for creating high-quality content that represents and strengthens a brand’s voice, while attracting, engaging, and delighting the right audience.
    When done right, content writing has the power to convert readers into prospects, and prospects into paying customers. So it’s undeniably important for your business’ bottom-line that you’re able to consistently create helpful, engaging content.
    But that’s easier said than done. To help take your content to the next level, let’s dive into some of my favorite content writing tips (these have personally helped me, as well).
    12 Content Writing Tips
    1. Write unique and original content, and go above-and-beyond what you find online.
    Whenever I start a new blog post, like this one, I start with plenty of online research — but that’s not where it ends.
    After Googling relevant topics, including “content writing tips”, I begin creating an outline using some of the information I find online.
    However, your piece will never rank if you just copy-and-paste the same information that already exists online — and, even if it does, when your readers catch on (and they will), they’ll lose trust in your brand as an authority within the industry.
    Once I finish my rough outline (which will include about 60% of the information I found through online research), I fill in the remaining 40% with unique, original insights. If I know about a topic personally (as is the case with “content writing”, since I’m a content writer myself), I’ll fill in the outline with original anecdotes, tips, or personal examples.
    However, if I don’t know much about the topic at-hand, that doesn’t mean I simply use what’s already online. Instead, I’ll reach out to internal HubSpotters who are experts on the topic or use other original internal-company resources, or I’ll conduct external outreach via my social networks to find a reputable source willing to provide tips, quotes, or original examples to beef up my piece.
    Additionally, I’ll look for content regarding the topic across a wide range of sources — including YouTube, LinkedIn, Reddit, Quora, as well as podcasts — to ensure when readers’ come across my content, it’s both comprehensive and unique.
    If they can find the same information elsewhere on Google, why should they stay on your page? As a good content writer, it’s your job to take your content to the next level, always.
    2. Write a good hook to grab your reader’s attention.
    Sometimes, it’s easy to write a good hook — particularly if the topic is intriguing or exciting to you, as the writer.
    But what about more boring, mundane topics, like Rel=nofollow?
    In certain cases, writing a good hook requires pulling back and looking at the bigger picture. For instance, while rel=nofollow isn’t the most fascinating topic (in my opinion), what is interesting to me is SEO, and how SEO can directly impact a company’s ability to reach new audiences — plus, how Google has needed to change regulations in recent years due to an increase in illegitimate sites.
    Which means, when I started writing 3 Reasons Why SEO’s Are Upset About Google’s Rel=nofollow Announcement, I used that angle to inspire my hook, and painted a picture: Myself as a Wikipedia editor, writing about zebras, and getting paid $500 to link to a fake news website.
    (Now you’re interested, aren’t you?)
    My Creative Writing background helps in this case, and I’m willing to bet your own passion for writing will help you create exciting hooks, as well.
    Oftentimes, the introduction and hook is your best opportunity to use your writing skills to truly inspire, move, surprise, and delight your readers from the get-go. Take advantage of that space by thinking: What would make me and my friends want to keep reading?
    3. SEO-optimize your content for search engines.
    Your writing can be absolutely stunning, but if it’s not SEO-optimized, no one will ever read it.
    As a content writer, it’s critical you become familiar with SEO when it comes to writing.
    Being an SEO-savvy writer can help you ensure your content ranks on whichever platforms you’re publishing, including YouTube, Google, or even social sites like Instagram.
    Plus, you can use SEO to ensure you’re writing about the most popular topics related to your products or services, and covering the right sub-topics when you’re writing about a given topic.
    For instance, “content writing tips” is a keyword phrase I found when conducting keyword research on the topic of “content writing” as a whole — it’s not necessarily a sub-topic I would’ve considered covering in this blog post had I not done the research to recognize HubSpot readers are seeking out that information.
    Ultimately, learning key SEO tactics will help you become a writer whose more attuned with your readers’ challenges, and ensure you create content that more accurately answers those challenges.
    4. Consider how you can attract an audience across a wide variety of platforms.
    While SEO is critical for ensuring your content ranks on search engines like Google, it’s not the only opportunity for distribution.
    To reach a wider audience, it’s helpful to learn how to write content that performs well on various platforms such as Instagram, LinkedIn, or email.
    Plus, you might be a content writer whose sole job is to write newsletter content or social media copy, depending on your business’ needs.
    To ensure your content reaches and inspires audiences regardless of the platform they prefer, it’s vital you consistently consume content via email and social to pick up writing tips specific for those sources.
    5. Incorporate multimedia components to break up the text.
    Whenever possible, try to incorporate videos, images, graphs, or other multimedia content to break up the text and make it easier for your readers’ to consume — particularly if it’s long-form content, like pillar pages or whitepapers.
    Consider, for instance, the blog post I wrote: “How to Develop a Content Strategy: A Start-to-Finish Guide”.
    That blog post is long, with over 3,000 words. To break it up, I embedded videos and other multimedia elements (like blockquotes), to keep the reader engaged throughout.
    This is also a good opportunity to increase traffic to your company’s various marketing materials. For instance, if you have a new company podcast, try embedding episodes in relevant blog posts to drive listeners to the podcast while providing additional value for your readers — a win, win.
    6. Segue into appropriate and relevant calls-to-action.
    As a content writer, your job isn’t just to create good content (that’s what novelists are for). It’s also to ultimately convert those readers, listeners, or viewers into prospects and customers.
    As such, it’s vital you learn how to appropriately include relevant CTAs throughout your content, particularly if those CTAs can help your readers learn more about the topic at-hand.
    Consider, for instance, the relevant CTAs embedded in the body text of HubSpot’s YouTube video, “How to Understand Facebook Video Insights (Guide)”:
    These in-text CTAs direct YouTube viewers to explore other HubSpot offerings, including HubSpot Academy social media courses. The CTAs aren’t jarring or off-putting — instead, the content writer did a good job ensuring the CTAs were relevant and truly valuable for the viewer.
    When you’re creating your own content, it’s important you ensure you’re consistently directing your audience to various business offerings to convert those viewers into prospects and, ultimately, consumers.
    7. Edit, edit, edit.
    Whenever I finish a first draft of a blog post, I take a few hours off and then return to it at the end of the day. With a fresh perspective, I’m able to edit for small grammatical errors or fix structural issues.

    Good content writing is impossible without good content editing.

    We’re all human and will continue to make mistakes in our writing: That’s okay, as long as you remember to go back and edit for those errors, later.
    Additionally, small grammatical errors can ultimately make-or-break a readers’ trust in your brand as a whole. If they notice you’ve forgotten periods or misspelled words, they might make the judgment that your content isn’t as authoritative and clean as other content on the web, and look for future information elsewhere.
    8. Jam-pack value into every sentence.
    When I worked with an editor a few years ago, she consistently told me: “If your sentence isn’t telling the reader anything new, delete it.”
    This was a tough pill to swallow. That meant some of my most beautiful, moving sentences needed to be deleted. But it’s a fair point: In content creation, you need to move quickly onto your next point, or you’ll lose your reader entirely.
    Most of your readers are busy people with plenty of distractions, including other businesses’ social posts, blog articles, or YouTube videos. Make it easy for them by making your point — and then moving on.
    9. Play around with interesting angles.
    Good content writers consistently test out new, surprising angles to keep readers engaged and coming back for more.
    Consider, for instance, how often “consumer product” has been written about. I’m willing to bet if you’ve ever researched the topic, you’ve already seen a wide variety of angles as different content writers try to make an old topic feel new again.
    But … have you ever seen consumer product compared to water, before?
    Articles like “Be Like Water — A Guiding Principle for Consumer Product” do an excellent job at finding new angles to pull readers’ in, even if those readers have seen plenty of consumer product-related content before.
    The more unique and surprising your angles are, the more likely you are to capture new audiences.
    10. Incorporate original quotes from thought leaders or colleagues to paint a well-rounded argument.
    No matter how good my writing is, my readers still don’t necessarily want to hear my advice on protecting your mental health while working from home.
    Which is why I didn’t try to tackle the topic myself — instead, I found a psychologist to provide well-researched, helpful tips to take my piece to the next level.
    Even if you’re an expert on a topic, consider how you might provide alternative opinions to create a more well-rounded argument. If you’re writing a blog post like, “Video vs. Podcast: Which Is Better For Your Business?”, see if you can get quotes from both podcasters and video producers (or your own internal colleagues who feel passionate about the subject).
    Expert quotes or original insights will impress readers and show them that what they’re finding on your website, they won’t find elsewhere on the web. And that’s powerful.
    11. Tell the reader why what you’re writing about matters to them and their daily lives.
    Let’s say you’re creating an ebook: “A Comprehensive Guide to Excel”.
    Not exactly what excited you most when you majored in English, is it?
    Imagine how your readers feel: Sure, they might download your ebook if they need the information to excel (ha, ha) in their jobs, but they won’t necessarily be excited about it.
    Consider, however, how critical Excel is for certain functions. Excel can help a company’s financial department analyze year-over-year performance to determine how much budgeting a marketing team will receive in the upcoming year.
    That budget contributes to critical growth, and the business’ ability to reach and convert new customers. Without it, the marketing team won’t be able to increase brand awareness as effectively as they’d like — and the business will suffer, as a result.
    When you recognize that Excel can actually be tied to a person’s job security, it suddenly becomes much more fascinating, doesn’t it?

    Content writing isn’t just about creating pretty sentences. It’s also about telling a reader why a topic should matter to them, and how your content can help them become better in certain areas of their lives — be it work, family, health, or travel. Now that’s purposeful.

    12. Ground your advice with examples.
    As I’ve covered these content writing tips, I’ve tried to include a few relevant examples (i.e. my Rel=nofollow blog post).
    Examples can help ground your advice and drive a message home — and they can also help demonstrate how readers can apply your advice to their lives.
    Particularly when you’re writing about loftier, less tangible topics, it’s critical you show your readers what you mean, rather than just telling them.
    But what better way to demonstrate the importance of examples than to … Show you some examples? (Great segue, huh?)
    Let’s dive into some examples of powerful content writing, next.
    Examples of Content Writing
    Along with the examples I’ve included above, let’s take a look at some impressive examples of content writing.
    1. Harris and Harris Wealth Management’s Blog Post, “What Keeps Me Calm For Clients As Markets Gyrate”:

    Why It Works
    If you have the chance to read the whole article, do — the entire piece is informative and engaging. But what this introduction does particularly well is hook the reader with an opening that’s surprising and intriguing. 
    “You never see it until it happens … We were due … I just didn’t expect it …” are all phrases that work to create suspense and encourage the viewer to keep reading. Zaneilia Harris, the author of the post, uses emotion to engage with her readers and make “market downturns” as a topic both personal — and universal. A great example of using a powerful hook to attract, surprise, and delight readers. 
    2. The Rachel Hollis Podcas‪t‬, “No Motivation? Here’s How to Create Your Own!”

    Why It Works
    The podcast script is exciting, relevant, and powerful. I found myself nodding along as I listened: something most content writers hope will happen in reaction to their content. 
    In particular, take a look at the description for the podcast (if you don’t have the time to listen to the whole episode): “This week … Rachel is delivering her best secrets for creating a firestorm of motivation inside a season where even a spark feels hard to find.” 
    The language is compelling and unique — and who doesn’t want a firestorm of motivation? This is an excellent example of content writing that encourages a reader to complete a task: In this case, downloading the episode. 
    3. Trello’s Business Plan Template post via LinkedIn.

    Why It Works
    Simply put, sometimes, timing is everything. 
    Trello’s content writers published the right message at the right time —in this case, the very beginning of 2021. Entrepreneurs were likely attracted to the hook, “Are you thinking about turning your passion project into a real-life business in 2021?”
    Additionally, the copy uses a wide-variety of examples to attract as many viewers as possible. For instance, the copy mentions the template can help you organize product descriptions, finances, or industry analyses.
    Whenever possible, it’s helpful to ensure your copy can attract audiences with different challenges or needs — which this post does well. 
    4. Brian Dean’s YouTube video, “How to Start (And Grow) a YouTube Channel in 2020”:

    Why It Works
    When the video starts, one of the first sentences Brian says is this one: “These are the exact same steps I used to take my channel from zero subscribers to over 5,000,000 views.”
    That’s powerful script writing, and goes a long way towards convincing viewers to keep watching. Why? Because it tells you the content that follows actually helped someone succeed, and creates a level of authenticity that could be missing if Brian simply said, “I’ve heard from others that these tips work.” 
    5. Ally Bank’s “Save for what matters in 2021” newsletter email:

    Why It Works
    I was immediately drawn to the punny slogan at the top of this email when I opened it in my inbox, which reads: “On your mark. Get set. Goals.” The rest of this newsletters packs a punch, too — each sentence is jam-packed with valuable information, and best of all, the content is directed right at me, the reader. 
    And who doesn’t want to make 2021 the “year you save for what matters”?

  • What is Marketing, and What’s Its Purpose?

    Dictionary.com defines marketing as, “the action or business of promoting and selling products or services, including market research and advertising.”
    If you work in a marketing role like I do, it’s probably difficult for you to define marketing even though you see and use it every day — the term marketing is a bit all-encompassing and variable for a straightforward definition.
    This definition feels unhelpful.
    The selling part, for instance, overlaps a little too snuggly with a “what is sales” definition, and the word advertising makes me think of Mad Men brainstorming sessions.
    But upon digging deeper, I began seeing that actually, marketing does overlap heavily with advertising and sales. Marketing is present in all stages of the business, beginning to end.

    At first, I wondered why marketing was a necessary component during product development, or a sales pitch, or retail distribution. But it makes sense when you think about it — marketers have the firmest finger on the pulse of your consumer persona.

    The purpose of marketing is to research and analyze your consumers all the time, conduct focus groups, send out surveys, study online shopping habits, and ask one underlying question: “Where, when, and how does our consumer want to communicate with our business?”
    Here, let’s explore the purposes of marketing, along with types of marketing, the 4 P’s of marketing, and the difference between marketing and advertising.
    Whether you’re a seasoned marketer looking to refresh your definitions, or a beginner looking to understand what marketing is in the first place, we’ve got you covered. Let’s dive in. 

    Modern marketing began in the 1950s when people started to use more than just print media to endorse a product. As TV — and soon, the internet — entered households, marketers could conduct entire campaigns across multiple platforms. And as you might expect, over the last 70 years, marketers have become increasingly important to fine-tuning how a business sells a product to consumers to optimize success.
    In fact, the fundamental purpose of marketing is to attract consumers to your brand through messaging. Ideally, that messaging will helpful and educational to your target audience so you can convert consumers into leads.
    Today, there are literally dozens of places one can carry out a marketing campaign — where does one do it in the 21st century?
    Types of Marketing
    Where your marketing campaigns live depends entirely on where your customers spend their time. It’s up to you to conduct market research that determines which types of marketing — and which mix of tools within each type — is best for building your brand. Here are several types of marketing that are relevant today, some of which have stood the test of time:

    Internet marketing: Inspired by an Excedrin product campaign that took place online, the very idea of having a presence on the internet for business reasons is a type of marketing in and of itself.

    Search engine optimization: Abbreviated “SEO,” this is the process of optimizing content on a website so that it appears in search engine results. It’s used by marketers to attract people who perform searches that imply they’re interested in learning about a particular industry.

    Blog marketing: Blogs are no longer exclusive to the individual writer. Brands now publish blogs to write about their industry and nurture the interest of potential customers who browse the internet for information.

    Social media marketing: Businesses can use Facebook, Instagram, Twitter, LinkedIn, and similar social networks to create impressions on their audience over time.

    Print marketing: As newspapers and magazines get better at understanding who subscribes to their print material, businesses continue to sponsor articles, photography, and similar content in the publications their customers are reading.

    Search engine marketing: This type of marketing is a bit different than SEO, which is described above. Businesses can now pay a search engine to place links on pages of its index that get high exposure to their audience. (It’s a concept called “pay-per-click” — I’ll show you an example of this in the next section).

    Video marketing: While there were once just commercials, marketers now put money into creating and publishing all kinds of videos that entertain and educate their core customers.

    Marketing and Advertising
    If marketing is a wheel, advertising is one spoke of that wheel.
    Marketing entails product development, market research, product distribution, sales strategy, public relations, and customer support. Marketing is necessary in all stages of a business’s selling journey, and it can use numerous platforms, social media channels, and teams within their organization to identify their audience, communicate to it, amplify its voice, and build brand loyalty over time.
    On the other hand, advertising is just one component of marketing. It’s a strategic effort, usually paid for, to spread awareness of a product or service as a part of the more holistic goals outlined above. Put simply, it’s not the only method used by marketers to sell a product.
    Here’s an example (keep reading, there’s a quiz at the end of it):
    Let’s say a business is rolling out a brand new product and wants to create a campaign promoting that product to its customer base. This company’s channels of choice are Facebook, Instagram, Google, and its company website. It uses all of these spaces to support its various campaigns every quarter and generate leads through those campaigns.
    To broadcast its new product launch, it publishes a downloadable product guide to its website, posts a video to Instagram demonstrating its new product, and invests in a series of sponsored search results on Google directing traffic to a new product page on its website.
    Now, which of the above decisions were marketing, and which were advertising?
    The advertising took place on Instagram and Google. Instagram generally isn’t an advertising channel, but when used for branding, you can develop a base of followers that’s primed for a gentle product announcement every now and again. Google was definitely used for advertising in this example; the company paid for space on Google — a program known as pay-per-click (PPC) — on which to drive traffic to a specific page focused on its product. A classic online ad.
    Where did the marketing take place? This was a bit of a trick question, as the marketing was the entire process. By aligning Instagram, Google, and its own website around a customer-focused initiative, the company ran a three-part marketing campaign that identified its audience, created a message for that audience, and delivered it across the industry to maximize its impact.
    The 4 Ps of Marketing
    In the 1960’s, E Jerome McCarthy came up with the 4 Ps of marketing: product, price, place, promotion.
    Essentially, these 4 Ps explain how marketing interacts with each stage of the business.
    Product
    Let’s say you come up with an idea for a product you want your business to sell. What’s next? You probably won’t be successful if you just start selling it.
    Instead, you need your marketing team to do market research and answer some critical questions: Who’s your target audience? Is there market fit for this product? What messaging will increase product sales, and on which platforms? How should your product developers modify the product to increase likelihood of success? What do focus groups think of the product, and what questions or hesitations do they have?
    Marketers use the answers to these questions to help businesses understand the demand for the product and increase product quality by mentioning concerns stemming from focus group or survey participants.
    Price
    Your marketing team will check out competitors’ product prices, or use focus groups and surveys, to estimate how much your ideal customer is willing to pay. Price it too high, and you’ll lose out on a solid customer base. Price it too low, and you might lose more money than you gain. Fortunately, marketers can use industry research and consumer analysis to gauge a good price range.
    Place
    It’s critical that your marketing department uses their understanding and analysis of your business’s consumers to offer suggestions for how and where to sell your product. Perhaps they believe an ecommerce site works better than a retail location, or vice versa. Or, maybe they can offer insights into which locations would be most viable to sell your product, either nationally and internationally.
    Promotion
    This P is likely the one you expected from the get-go: promotion entails any online or print advertisement, event, or discount your marketing team creates to increase awareness and interest in your product, and, ultimately, lead to more sales. During this stage, you’ll likely see methods like public relations campaigns, advertisements, or social media promotions.
    Hopefully, our definition and the four Ps help you understand marketing’s purpose and how to define it. Marketing intersects with all areas of a business, so it’s important you understand how to use marketing to increase your business’s efficiency and success.
    Editor’s note: This post was originally published in May 2018 and has been updated for comprehensiveness.

  • The Ultimate Guide to Google Search Console in 2021

    What is Google Search Console?
    Google Search Console (formerly Google Webmaster Tools) is a free platform for anyone with a website to monitor how Google views their site and optimize its organic presence. That includes viewing your referring domains, mobile site performance, rich search results, and highest-traffic queries and pages.

    At any given time, I have GSC open in 2 to 10 tabs. It’s helpful on a macro and micro level — both when I need to see how many impressions HubSpot is gaining month over month or figure out what’s happened to a high-traffic blog post that suddenly fell.
    I’m a content strategist on HubSpot’s SEO team, which means GSC is particularly useful to me. But anyone who’s got a website can and should dip their toes in these waters. According to Google, whether you’re a business owner, SEO specialist, marketer, site administrator, web developer, or app creator, Search Console will come in handy.
    I remember the first time I opened GSC — and it was overwhelming. There were tons of labels I didn’t understand (index coverage?!?), hidden filters, and confusing graphs. Of course, the more I used it, the less confusing it became.
    But if you want to skip the learning curve (and why wouldn’t you), good news: I’m going to reveal everything I’ve learned about how to use Google Search Console like a pro.
    This guide covers:

    Adding your website to Google Search Console
    Setting up owners, users, and permissions
    Submitting a sitemap
    Understanding dimensions and metrics
    Adding filters

    Using GSC (24 use cases)

    First things first. If you haven’t already signed up for GSC, it’s time to do so.

    How to Add Your Website to Google Search Console

    Sign into your Google account. Make sure you’re using your business (not personal) account if it’s a business website.
    Go to Google Webmaster Tools.
    Click “Add a property.”
    Choose “Website” from the drop-down menu and enter the URL of your site. Make sure you’re using the exact URL that appears in the browser bar.
    Click “Continue.”
    Pick a way to verify you own your website (HTML file upload, domain name provider, HTML tag, GA tracking code, or GTM container snippet).
    If your site supports both http:// and https://, add both as separate sites. You must also add each domain (for example, hubspot.com, blog.hubspot.com, and www.hubspot.com).

    Google starts tracking data for your property as soon as you add it to GSC — even before it’s verified you’re the site owner.
    Verifying Your Site on GSC
    Because GSC gives you access to confidential information about a site or app’s performance (plus influence over how Google crawls that site or app!), you have to verify you own that site or app first.
    Verification gives a specific user control over a specific property. You must have at least one verified owner per GSC property.
    Also, note that verifying your property doesn’t affect PageRank or its performance in Google search. Of course, you can use GSC data to strategize how to rank higher — but simply adding your website to GSC won’t automatically make your rankings go up.
    GSC Verification Methods

    HTML file upload: Upload a verification HTML file to a specific location of your website.
    Domain name provider: Sign into your domain registrar (like GoDaddy, eNom, or networksolutions.com), and verify your site directly from GSC or add a DNS TXT or CNAME record.
    HTML tag: Add a <meta> tag to the <HEAD> section of a specific page’s HTML code.
    Google Analytics tracking code: Copy the GA tracking code that you use on your site. (You need “edit” permission in GA for this option.)
    Google Tag Manager container snippet code: Copy the GTM container snippet code associated with your site. (You need View, Edit, and Manage container-level permissions in GTM for this option.)

    Google-hosted sites, including Blogger and Sites pages, are automatically verified.
    URL Versions: WWW Domain or Not?
    True or false: hubspot.com and www.hubspot.com are the same domain.
    The answer? False! Each domain represents a different server; those URLs might look very similar, but from a technical perspective, they’re two unique domains.
    However, if you type “hubspot.com” into your browser bar, you’ll land at “www.hubspot.com”. What is this sorcery?
    HubSpot has chosen “www.hubspot.com” as its preferred, or canonical, domain. That means we’ve told Google we want all of our URLs displayed in search as “www.hubspot.com/……”. And when third parties link to our pages, those URLs should be treated as “www.hubspot.com/……” as well.

    If you don’t tell GSC which domain you prefer, Google may treat the www and non-www versions of your domain as separate — splitting all those page views, backlinks, and engagement into two. Not good.
    (At this time you should also set up a 301 redirect from your non-preferred domain to your preferred one, if you haven’t already.)

    GSC Users, Owners, and Permissions
    There are two GSC role-types. I know you might be itching to get to the good stuff (cough the data) but it’s important to do this right.

    Owner: An owner has total control over their properties in GSC. They can add and remove other users, change the settings, see all data, and access every tool. A verified owner has completed the property verification process, while a delegated owner has been added by a verified one. (Delegated owners can add other delegated owners.)

    User: A user can see all data and take some actions, but can’t add new users. Full users can see most data and take some actions, while restricted users can only view most data.

    Think carefully about who should have which permissions. Giving everyone full ownership could be disastrous — you don’t want someone to accidentally change an important setting. Try to give your team members just as much authority as they need and no further.
    For example, at HubSpot, our technical SEO manager Victor Pan is a verified owner. I’m an SEO content strategist, which means I use GSC heavily but don’t need to change any settings, so I’m a delegated owner. The members of our blogging team, who use GSC to analyze blog and post performance, are full users.
    Here are detailed instructions on adding and removing owners and users in Search Console.
    There’s a third role: an associate. You can associate a Google Analytics property with a Search Console account — which will let you see GSC data in GA reports. You can also access GA reports in two sections of Search Console: links to your site, and Sitelinks.
    A GA property can only be associated with one GSC site, and vice versa. If you’re an owner of the GA property, follow these instructions to associate it with the GSC site.

    Do You Need a Sitemap?
    A sitemap isn’t necessary to show up in Google search results. As long as your site is organized correctly (meaning pages are logically linked to each other) , Google says its web crawlers will normally find most of your pages.
    But there are four situations a sitemap will improve your site’s crawlability:

    It’s really big. The more pages you have, the easier it is for Googlebot to miss any changes or additions.

    It has lots of “isolated” pages. Any page that has few inbound links from other pages is harder for a web crawler to discover.

    It’s new. Newer sites have few backlinks (links from other sites) making them less discoverable.

    It uses rich media content and/or shows up in Google News. In these cases, your sitemap makes it easier for Google to format and display your site in search.

    Once you’ve built your sitemap, submit it using the GSC sitemaps tool.
    GSC Sitemaps Report
    After Google has processed and indexed your sitemap, it will appear in the Sitemaps report. You’ll be able to see when Google last read your sitemap and how many URLs it’s indexed.

    GSC Dimensions and Metrics
    There are a few terms you should understand before using GSC.
    What’s a Google Search Console query?
    This is a search term that generated impressions of your site page on a Google SERP. You can only find query data in Search Console, not Google Analytics.
    What’s an impression?
    Each time a link URL appears in a search result, it generates an impression. The user doesn’t have to scroll down to see your search result for the impression to count.
    What’s a click?
    When the user selects a link that takes them outside of Google Search, that counts as one click. If the user clicks a link, hits the back button, then clicks the same link again — still one click. If then, they click a different link — that’s two clicks.
    When a user clicks a link within Google Search that runs a new query, that’s not counted as a click.
    Also, this doesn’t include paid Google results.
    What’s average position?
    This is the mean ranking of your page(s) for a query or queries. Suppose our guide to SEO tools is ranking #2 for “SEO software” and #4 for “keyword tools.” The average position for this URL would be 3 (assuming we were ranking for literally nothing else).
    What’s CTR?
    CTR, or click-through rate, is equal to Clicks divided by Impressions, multiplied by 100. If our post shows up in 20 searches, and generates 10 clicks, our CTR would be 50%.

    Filtering in Google Search Console
    GSC offers several different ways to view and parse your data. These filters are incredibly handy, but they can also be confusing when you’re familiarizing yourself with the tool.
    Search Type
    There are three search types: web, image, and video. I typically use “web,” since that’s where most of the HubSpot Blog traffic comes from, but if you get a lot of visits from image and/or video search, make sure you adjust this filter accordingly.

    You can also compare two types of traffic. Just click the “Compare” tab, choose the two categories you’re interested in, and select “Apply.”
    This can lead to some interesting findings. For example, I discovered this color theory 101 post is getting more impressions from image search than web (although the latter is still generating more clicks!).

    Date Range
    GSC now offers 16 months of data (up from 90 days). You can choose from a variety of pre-set time periods or set a custom range.

    As with search type, you can also compare two date ranges in the “Compare” tab.
    Queries, Page, Country, Device, Search Appearance
    Click “New” next to the Date filter to add up to five other types of filters: query, page, country, device, and search appearance.

    These filters can be layered; for instance, if I wanted to see data for SEO-related queries appearing on mobile search, I’d add a filter for queries containing “SEO” on mobile devices. If I only wanted to limit the results even further to posts on the Marketing Blog, I’d add another filter for Pages containing the URL “blog.hubspot.com/marketing”.
    You can get very specific here — I recommend playing around with different combinations of filters so you see what’s possible.
    Index Coverage Report
    The index coverage report shows you the status of every page Google has tried to index on your site. Using this report, you can diagnose any indexing issues. Each page is assigned one of four statuses:

    Error: The page couldn’t be indexed.

    Warning: The page is indexed but has a problem.

    Excluded: The page is an alternate page with content duplicate with a canonical page. For this reason, it has been purposefully excluded while the canonical page has been found and indexed.

    Submitted Sitemaps
    In this area, you can make your sitemap available to Google and see its status.

    Can you see why I love GSC? Let’s dig into each use case.
    1. Identify your highest-traffic pages.

    Click Performance.
    Click the “Page” tab (next to Queries).
    Change the date range to “Last 12 months”. (A full year gives you a comprehensive overview of your traffic, but feel free to adjust the time period.)
    Make sure “Total clicks” is selected.
    Click the small downward arrow next to “Clicks” to sort from highest to lowest.

    2. Identify your highest-CTR queries.

    Click Performance.
    Click the “Queries” tab.
    Change the date range to “Last 12 months”. (A full year gives you a comprehensive overview of your traffic, but feel free to adjust the time period.)
    Make sure “Average CTR” is selected.
    Click the small downward arrow next to “CTR” to sort from highest to lowest.

    Note: It’s useful to look at this in tandem with “Impressions” (check “Total impressions” to see this information side-by-side). A page might have high CTR but low impressions, or vice versa — you won’t get the full picture without both data points.

    3. Look at average CTR.

    Click Performance.
    Click the date to adjust the time period. Choose whatever range you’re interested in. (Alternatively, click “Compare” to analyze two date ranges at once.)
    Look at “Average CTR”.
    Click Performance.
    Click the date to adjust the time period. Choose whatever range you’re interested in. (Alternatively, click “Compare” to analyze two date ranges at once.)
    Look at “Total impressions”.
    Go to Status > Performance.
    Click the date to adjust the time period. Choose whatever range you’re interested in. (Alternatively, click “Compare” to analyze two date ranges at once.)
    Look at “Average position”.

    4. Monitor your CTR over time.
    I recommend keeping an eye on CTR. Any significant movement is significant: If it’s dropped, but impressions have gone up, you’re simply ranking for more keywords, so average CTR has declined. If CTR has increased, and impressions have decreased, you’ve lost keywords. If both CTR and impressions have gone up, congrats — you’re doing something right!
    5. Monitor your impressions over time.
    As you create more content and optimize your existing pages, this number should increase. (As always, there are exceptions — maybe you decided to target a small number of high conversion keywords rather than a lot of average conversion ones, are focusing on other channels, etc.)
    6. Monitor average position over time.
    Average position isn’t that useful on a macro level. Most people are concerned when it goes up — but that’s shortsighted. If a page or set of pages starts ranking for additional keywords, average position usually increases; after all, unless you’re ranking for the exact same position or better as your existing keywords, your “average” will get bigger.
    Don’t pay too much attention to this metric.

    7. Identify your highest-ranking pages.

    Click Performance.
    Click the “Page” tab.
    Change the date range to “Last 28 days.” (You want an up-to-date, accurate snapshot of your pages.)
    Make sure “Average position” is selected.
    Click the small upward arrow next to “Position” to sort from smallest (good) to highest (bad).
    Click Performance.
    Click the “Page” tab.
    Change the date range to “Last 28 days.” (You want an up-to-date, accurate snapshot of your pages.)
    Make sure “Average position” is selected.
    Click the small downward arrow next to “Position” to sort from highest (bad) to lowest (good).

    Because you’re looking at average position by URL, that number is the mean of all of that page’s rankings. In other words, if it’s ranking for two keywords, it might be #1 for a high-volume query and #43 for a low-volume one — but the average will still be 22.
    With that in mind, don’t judge the success or failure of a page by “average position” alone.
    8. Identify your lowest-ranking pages
    Follow the same steps that you would to identify your highest-ranking pages, except this time, toggle the small upward arrow next to “Position” to sort from highest (bad) to smallest (good).
    9. Identify ranking increases and decreases.

    Click Performance.
    Click the “Query” tab.
    Click “Date range” to change the dates, then choose the “Compare” tab.
    Select two equivalent time periods, then click “Apply.”

    At this point, you can look at the data in GSC, or export it. For an in-depth analysis, I highly recommend the second — it’ll make your life much easier.
    To do so, click the downward arrow beneath “Search Appearance,” then download it as a CSV file or export it to Google Sheets.

    After you have this data in spreadsheet form, you can add a column for the position differences (Last 28 days Position – Previous 28 days Position), then sort by size.
    If the difference is positive, your site has moved up for that query. If it’s negative, you’ve dropped.
    10. Identify your highest-traffic queries.

    Click Performance.
    Click the “Query” tab.
    Click “Date range” to choose a time period.
    Make sure “Total clicks” is selected.
    Click the small downward arrow next to “Clicks” to sort from highest to lowest.

    Knowing which queries bring in the most search traffic is definitely useful. Consider optimizing the ranking pages for conversion, periodically updating them so they maintain their rankings, putting paid promotion behind them, using them to link to lower-ranked (but just as if not more important) relevant pages, and so on.
    11. Compare your site’s search performance across desktop, mobile, and tablet.

    Click Performance.
    Go to the “Devices” tab.
    Make sure “Total clicks,” “Total impressions,” “Average CTR,” and “Average Position” are selected.
    Compare your performance across desktop, mobile, and tablet.

    12. Compare your site’s search performance across different countries.

    Click Performance.
    Go to the “Countries” tab.
    Make sure “Total clicks,” “Total impressions,” “Average CTR,” and “Average Position” are selected.
    Compare your performance across nations.

    13. Learn how many of your pages have been indexed.

    Start at “Overview.”
    Scroll down to the Index coverage summary.
    Look at the “Valid pages” count.

    14. Learn which pages haven’t been indexed and why.

    Go to Overview > Index coverage.
    Scroll down to the Details box to learn which Errors are causing indexing issues and how frequent they are.
    Double-click on any Error type to see the affected page URLs.

    15. Monitor total number of indexed pages and indexing errors.

    Go to Overview > Index coverage.
    Make sure “Error”, “Valid with warnings”, “Valid”, and “Excluded” are all selected.

    The total number of indexed pages on your site should typically go up over time as you:

    Publish new blog posts, create new landing pages, add additional site pages, etc.
    Fix indexing errors

    If indexing errors go up significantly, a change to your site template might be to blame (because a large set of pages have been impacted at once). Alternatively, you may have submitted a sitemap with URLs Google can’t crawl (because of ‘noindex’ directives, robots.txt, password-protected pages, etc.).
    If the total number of indexed pages on your site drops without a proportional increase in errors, it’s possible you’re blocking access to existing URLs.
    In any case, try to diagnose the issue by looking at your excluded pages and looking for clues.
    16. Identify mobile usability issues.

    Click Mobile Usability.
    Make sure “Error” is selected.
    Scroll down to the Details box to learn which Errors are causing mobile usability issues and how frequent they are.
    Double-click on any Error type to see the affected page URLs.

    17. Learn how many total backlinks your site has.

    Click Links.
    Open the Top linked pages report.
    Look at the box labeled “Total external links.”
    Click the downward arrow next to “Incoming links” to sort from highest to lowest backlinks.

    Every backlink is a signal to Google that your content is trustworthy and useful. In general, the more backlinks the better! Of course, quality matters — one link from a high-authority site is much more valuable than two links from low-authority sites. To see which sites are linking to a specific page, simply double-click that URL in the report.
    18. Identify which URLs have the most backlinks.

    Click Links.
    Open the Top linked pages report.
    Click the downward arrow next to “Incoming links” to sort from highest to lowest backlinks.

    If you want to help a page rank higher, adding a link from a page with a ton of backlinks is a good bet. Those backlinks give that URL a lot of page authority — which it can then pass on to another page on your site with a link.

    19. Identify which sites link to you the most.

    Click Links.
    Scroll down to “Top linking sites” > “More.”

    Knowing your top referring domains is incredibly useful for promotion — I’d recommend starting with these sites whenever you do a link-building campaign. (Just make sure to use a tool like Moz, SEMrush, or Arel=”noopener” target=”_blank” hrefs to filter out the low-authority ones first.)
    These may also be good candidates for comarketing campaigns or social media partnerships.
    20. Identify the most popular anchor text for external links.

    Click Links.
    Scroll down to “Top linking text” > “More.”

    Anchor text should be as descriptive and specific as possible — and best case scenario, include your keyword. If you find websites linking to your pages but using anchor text like “Click here” “Learn more”, “Check it out”, etc., consider sending an email asking them to update the hyperlink.
    21. Identify which pages have the most internal links.

    Click Links.
    Scroll down to “Top linked pages” > “More.”

    It’s normal for some URLs to have more inbound links. For example, if you run an ecommerce site, every product page in your “Skirts” category will link back to the “Skirts” overview page. That’s a good thing: It tells Google your top-level URLs are the most important (which helps them rank higher).
    However, a heavily skewed link distribution ratio isn’t ideal. If a tiny percentage of your URLS are getting way more links than the rest, it’ll be difficult for the 95% to receive search traffic — you’re not passing enough authority to them.
    Here’s what a heavily skewed distribution looks like:

    The optimal spread looks like this:

    Use GSC’s link data to learn how your links are distributed and if you need to focus on making your link distribution more smooth.
    22. Learn how many total internal links your site has.

    Click Links.
    Scroll down to “Top linked pages” > “More.”
    Look at the box labeled “Total internal links.”

    23. Find and fix AMP errors.

    Click AMP.
    Make sure “Error” is selected.
    Scroll down to the “Details” box to see which types of issues you have and how frequent they are.

    Google recommends fixing errors before looking at the pages in the “Valid with warnings” category. By default, errors are ranked by severity, frequency, and whether you’ve addressed them.
    24. See Google how Google views a URL.

    Click the white magnifying glass at the top of the page.
    Enter the page URL. (Make sure it belongs to the property you’re currently viewing.)

    Here’s how to interpret the results. If the URL is on Google, that means it’s indexed and can appear in search.
    That doesn’t mean it will — if it’s been marked as spam or you’ve removed or temporarily blocked the content, it won’t appear. Google the URL; if it shows up, searchers can find it.
    Open the Index coverage card to learn more about the URL’s presence on Google, including which sitemaps point to this URL, the referring page that led Googlebot to this URL, the last time Googlebot crawled this URL, whether you’ve allowed Googlebot to crawl this URL, whether Googlebot actually could fetch this URL, whether this page disallows indexing, the canonical URL you’ve set for this page, and the URL Google has selected as the canonical for this page.
    The Enhancements section gives you information on:

    The AMP version of this page, if it exists, and any AMP-specific issues
    Status for job posting and/or recipe structured data

    Editor’s note: This post was originally published in October 2018 and has been updated for comprehensiveness.

  • 50 YouTube Stats Every Video Marketer Should Know in 2021

    In 2005, when I was 10 years old, a kid from my neighborhood was bear hugging a fallen tree trunk that bridged across our creek and yelled, “I better not see this on YouTube!”
    That was the first time I’d ever heard of YouTube. And it definitely wasn’t the last time I’d hear about it. YouTube has experienced explosive growth since it was founded in an office garage in 2005. Just one year after its inception, it was attracting more than 65,000 new video uploads and 100 million video views per day. A couple of months later, the high-growth startup was acquired for over $1 billion by a titan in the tech industry — Google.
    Since then, YouTube has opened up avenues for brands to advertise on their videos and, in turn, let content creators earn a living just by making videos. This potential for monetization has incentivized content creators to craft the most engaging videos possible and host them on the platform, which has enabled YouTube to become the second most trafficked website and the second largest search engine in the world.
    As a video marketer, you already know how crucial building a YouTube presence is for boosting your videos’ and brand’s visibility. But if you just started your brand’s YouTube channel or need some help convincing your boss to double down on your YouTube efforts, we’ve got you covered.
    Check out these stats about the platform’s mobile usage, its demographics, subscriber growth, general usage, and history that can help you build your YouTube following or persuade your boss to focus more of your efforts on the video platform.
    YouTube Stats Every Video Marketer Should Know in 2021

    How many videos are on YouTube?
    1. Since 500 hours of video are uploaded to YouTube every minute (and a lot of those videos violate YouTube’s guidelines and subsequently get taken down) it’s impossible to determine the exact number of videos hosted on the platform. However, over one billion hours of videos are watched on YouTube every day.

    What is the most-watched video on YouTube?
    2. “Baby Shark Dance” by Pinkfong Kids’ Songs & Stories is the most-watched video on YouTube. It has received over 7.91 billion views since 2016.

    How many people use YouTube?
    3. YouTube has over more than 2 billion users.

    YouTube Mobile Stats
    4. On mobile devices alone, YouTube reaches more adults aged 18-49 during prime time than any cable network does in an average week.
    5. 75% of adults report watching YouTube on their mobile devices.
    6. More than 70% of YouTube watch time is generated from mobile devices.
    7. Over 50,000 years of product review videos have been watched on mobile devices since 2017.
    8. In 2020, YouTube was the fourth most popular IOS app after ZOOM, TikTok, and Disney+.
    YouTube Demographics Stats
    9. Over 77% of 15-35 year-old American internet users watch videos on YouTube.
    10. Over 67% of American internet users who are aged 56 and over watch videos on YouTube.
    11. Over 50% of YouTube’s audience is female.
    12. 39.4% of social media users in the U.S. expected their YouTube usage to increase significantly while staying at home.
    13. 24.3% of social media users in the U.S. expected their YouTube usage to increase slightly while staying at home.
    14. 70% of millennial YouTube users watched a YouTube video to learn how to do something new or learn about something they’re interested in.
    15. 16.6% of YouTube’s website visitors are from the United States.
    16. YouTube attracts the most visitors from the United States, India, and Japan.
    17. YouTube is available in more than 100 countries.
    18. YouTube is available in 80 different languages.
    YouTube Subscriber Growth Stats
    19. The number of channels with more than 1 million subscribers increased by more than 65% since last year.
    20. The number of YouTubers who earn six figures per year has increased by more than 40% since last year.
    21. The number of YouTubers who earn five figures per year has increased by more than 50% since last year.
    22. The top ten YouTubers earned 30% more revenue from June of 2019 to June of 2020 compared to the previous year.
    23. T-Series, a Hindi music channel, is the most popular YouTube channel with 171 million subscribers, followed by PewDiePie with 109 million subscribers.
    24. The most popular branded YouTube channel is LEGO, which has over 10.04 billion views.
    YouTube Usage Stats
    25. YouTube is the world’s second largest search engine.
    26. YouTube is the second most trafficked website behind Google.
    27. YouTube users collectively watch over 1 billion hours of content daily.
    28. Watch time for shopping-related videos grew more than 5X in the U.S. between 2016 and 2018.
    29. The majority of the most popular YouTube videos are music videos.
    30. YouTube is the most popular music streaming site.
    31. 70% of viewers say that YouTube makes them more aware of new brands.
    32. Viewers say they’re twice as likely to buy something they saw on YouTube.
    33. Viewers are four times more likely to use YouTube to find information about a brand, product, or service (vs. other platforms).
    34. YouTube users watch more than 180 million hours of content on TV screens every day.
    35. YouTube users are three times more likely to prefer watching a YouTube tutorial video compared to reading the product’s instructions.
    36. “Relaxing” and “feeling entertained” are the top two reasons viewers watch YouTube.
    37. Relaxation videos like soap cutting and slime playing experienced a 70% increase in watch time in 2018.
    38. Comedy, music, entertainment/pop culture, and “how to” are the four most popular content categories on YouTube.
    YouTube History Stats
    39. “YouTube.com” was activated on February 14, 2005.
    40. “Me at the zoo” was the first video uploaded to YouTube on April 25, 2005.
    41. Google purchased YouTube for $1.65 billion on October 9, 2006.
    42. YouTube launched InVideo ads in December 2007.
    43. YouTube streamed the United States presidential debates for the first time in 2012.
    44. The youngest successful YouTuber is Ryan ToysReview, who is a 8-year old boy who makes $22 million a year and has 22 million subscribers.
    45. “Gangnam Style”’s surge in popularity broke the video’s view counter.
    46. YouTube provides a free space in Los Angeles where YouTubers with over 10,000 subscribers can learn, connect, and create videos with each other.
    47. The first YouTube video that reached one million views was a 2005 Nike ad that featured football star, Ronaldinho.
    48. The YouTube video that received the most views in 24 hours is BTS’s “Dynamite” music video, which attracted 101.1 million views in a single day.
    49. The most liked video on YouTube is the music video for the song “Despacito” by Luis Fonsi featuring Daddy Yankee. It has received over 42.71 million likes and boasts an 89.65% like percentage.
    50. YouTube’s own YouTube Rewind 2018 video is the most disliked video on the platform. It has received over 18 million dislikes and owns an 86.38% dislike percentage.
    Editor’s note: This post was originally published in February 2019 and has been updated for comprehensiveness.

  • Giving negative feedback: 8 key tips for Managers, and for others too 🙂

     

     

    Giving negative feedback might be a tough nut to crack for both, the employee and the employer. We collected our pearls of wisdom in a short, concise guide to master the art of giving constructive opinions on one’s work.

     

    Not the first time, not the last

     

    Whoever has not had tears in the eyes after receiving negative feedback from the employer should cast a stone first. The truth is – negative opinions on your work can be really unpleasant, unhelpful, and hard to handle when delivered badly. On the other side of this coin is the feedback giver, who may find the burden of reproving someone even harder. As it turns out, it is neither easy to give nor take. 

     

    Does this mean, when your feedback is not likely to be positive, you shouldn’t give it at all? No such thing! 65% of employees want to receive their feedback to get a better overview of their work. Let’s dig a bit deeper into the matter, and see 8 relatively easy tips to give your negative opinions like a pro.

     

    Don’t be on a short fuse

     

    Everyone gets it, someone hasn’t done the expected work, and you are going berserk. You truly don’t want to criticize your employee when you are still angry or upset. If tempers are hot, better to wait it out, and then take a problem with a fresh head. Giving constructive feedback makes sense as soon as the situation arises but when the atmosphere is heated, it is better to wait until the next morning.

     

    Constructive, not critical

     

    Choosing your words wisely may affect how valuable your opinion is. The key to giving your negative feedback is to focus on improvement and assuring the employee won’t let another failure happen. Focus more on a situation that occurred, highlight the problems and how to solve them, but don’t criticize the competence of employees. After all, you don’t want to lead to a mental breakdown, or if you do, keep tissues close. 

     

    Face-to-face makes sense

     

    Under any circumstances, do not let your feedback be heard by others. Your opinion on someone’s work should be available only to that person. Letting the information slip outside your office, would be seen as a really douchey move, therefore find a private place, schedule a meeting or a call, and converse one to one.

     

    Be specific

     

    Don’t beat around the bush, effective feedback is specific. Don’t generalize, don’t say things like: “Hey, you are failing this task time and again.” Instead, you could try to specify the things your employee has been doing wrong and list them. Pointing out particular mistakes, with proposed solutions will lead to better understanding and possibly eliminating the issue.

     

    Listen before you speak

     

    Consider that the person responsible for the fuckup has something to say about the occurred situation. Hear the person out, better be sure that you have all the important information before you act. Try putting yourself in the employee’s shoes and listen to the issues, challenges, and fears that person might have. By showing your empathy and that you want to help, employees are more likely to be more receptive.

     

    Don’t pre-judge

     

    This one is simple and strictly connected to the previous tip. Do not make assumptions before talking to the employee. Do not interrogate others first, do not judge before the talk – that could just worsen the situation.

     

    Sandwich, anyone?

     

    No one is neither all bad nor all good. Even if you intend to give strictly negative feedback, maybe try to balance it a bit. Ever heard of Feedback Sandwich? No, it’s not the newest position in Subway, it’s a strategy comparing the talk with the employee to a sandwich structure. The top of the bun, in this case, would be a bit of positive affirmation, something like: “I know you did all you could, and you were trying.” Then comes the time for the sandwich filling, which you know comes after one magical word: “BUT…” *insert constructive criticism*, and then it comes to the bottom of the bun, which is another positive affirmation. Easy and clever!

     

    Be consistent

     

    Remember about constant feedback and don’t let it stack. By interacting regularly with your recipient, you avoid lengthy and unexpected talks. Schedule weekly meetings to be in constant contact with employees. 

     

    The bottom line

     

    That’s it! Now you know exactly what to do and what to avoid in your feedback. The most important rule however is to have respect for your employees, and even when the fuckup is done, you should handle it with grace. Of course, all employers are humans (I suppose), and a bit of rage is rather unavoidable, but try to hold your horses and be professional. It will not only profit in better performance but also affect in improving your relationship with your crew. 

    marketing automation

    marketing automation

  • Full Aweber Review 2021–Tried&Tested Features

    https://szdebrecen1.medium.com/full-aweber-review-2021-tried-tested-features-badc8f6974d8
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  • Research Reveals a Customer Relationship Crisis

    Struggling to get a clear picture of their customers, more than half of sales leaders say their CRM is costing them revenue. According to a new CRM and Sales Impact Report from SugarCRM, many companies are facing a customer relationship crisis. Forty-eight percent of sales professionals believe that their CRM systems are unfit for purpose, while…
    The post Research Reveals a Customer Relationship Crisis appeared first on Customer Experience Magazine.