CX Demo

Author: Franz Malten Buemann

  • How Triggered Emails can Take Your Conversions to the Next Level

    eCommerce sales continue to set a new benchmark with each passing year.    It is intriguing to know that 23% of small business owners feel the need to strengthen their eCommerce capabilities to survive in the post-pandemic world. It has become important to reach a larger audience and cater to the changing customer behavior to make…
    The post How Triggered Emails can Take Your Conversions to the Next Level appeared first on Benchmark Email.

  • SALESmanago LLC & Aghreni Technologies Pvt Limited (Brand – Kenscio), India announces Marketing & Support Services Partnership to offer Customer Data and Experience Platform

     

     

    SALESmanago, a leading Customer Data and Experience Platform (CDXP) provider in Europe & USA and Encircl LLC, a fully owned US subsidiary of Aghreni Technologies Pvt Ltd, headquartered in Bengaluru, India, owner of the popular brand ‘Kenscio’ and a leading Digital Marketing products and services company serving customers globally announced the marketing and support partnership to promote SALESmanago’ s bestselling AI-drivenCustomer 360° Platform for Global  customers and in particular to Indian enterprises.

     

    E-commerce is driving enterprises across the globe to deploy a highly reliable and scalable CDP Software to capture client’s data from both online and offline systems and present a 360° view of the customer information for effective marketing communication and engagement. If these systems are incorporated with execution capabilities for various types of communication and engagement, then it becomes much more effective than a standalone customer data platform. Leveraging AI and ML technologies, SALESmanago addresses these two needs with its products and services.

     

    SALESmanago serves more than 2000 customers in multiple industry verticals like Retail, E-commerce, Banks & Finance, Consumer Goods to name a few across Europe, the USA and Asia.

     

    The partnership with Kenscio & Encircl will enable SALESmanago to offer its CDXP platform to Global and Indian enterprises by leveraging Kenscio’s presence, reach, digital marketing expertise and experience in serving customers in India and rest of the world. Similarly, Kenscio will not only market the platform jointly but also offer professional services around the SALESmanago platform. 

     

    Commenting on the partnership, Manjunatha K G, Founder & Chief Executive Officer of Aghreni Technologies (Brand Kenscio & Encircl) said, “The partnership with SALESmanago will help Kenscio & Encircl to enhance its products & services portfolio and enables us to offer an integrated product for Customer Data & Experience and omni-channel capabilities eliminating the integration, implementation and servicing pains faced by the customers. Indian enterprises across multiple verticals will benefit with an additional option to choose from with SALESmanago. Kenscio believes that it will be exciting times ahead with the new offerings from its portfolio.”

     

    Commenting on the new initiative to partner with Aghreni Technologies (Brand – Kenscio), Grzegorz Blazewicz, Founder & CEO of SALESmanago said, “The partnership with Kenscio will allow us to further enhance our presence in Asia Pacific & Middle East markets which is one of the fastest-growing markets and embracing new technologies for business. SALESmanago’ s CDXP platform can be a differentiator for those enterprises adopting it as their integrated Customer Data and Experience platform. We are excited with the thoughts of working with Indian & Asian enterprises and learn from them too to enrich our product platform further.”

     

    To learn more about the Kenscio and SALESmanago marketing partnership, please visit:

     

    https://www.kenscio.com/products/data-experience-platform & https://www.encircl.com/campaign/data-and-experience-platform/

     

    About SALESmanago

     

    SALESmanago creates and provides a comprehensive Customer Data & Marketing Automation Platform. Headquartered in Kraków, Poland, the company employs 300 highly experienced consultants, data scientists and engineers. SALESmanago works internationally via an extensive network of over 1000 reselling partners.

     

    SALESmanago solutions cover all key challenges of modern eCommerce business like increase of revenue and conversion of outbound and inbound activities, boosting overall marketing effectiveness, driving consistent omni-channel communication, purchase process optimization, and managing complete customer lifecycle. SALESmanago helps in improving all kinds of marketing metrics and KPI’s. As a no-code solution, it is available for every company and easy to integrate. Every user is fully supported with educational materials and help from the Customer Success advisors. Among a variety of SALESmanago features, everyone can find solutions perfectly tailored to their needs.

     

    About Aghreni Technologies (Brand – Kenscio)

     

    Kenscio is a leading technology-driven digital marketing agency with its corporate office in Bengaluru and sales offices in Mumbai and Gurugram. Encircl LLC, a fully owned subsidiary of Aghreni has a presence in the UK and the USA to address the needs of those markets. Driven by customer success, Kenscio is an ISO/IEC 27001/2013 certified and European GDPR process compliant digital marketing technology & services company. Established in 2009 as an Email Service Provider, Kenscio has since evolved through multiple success stories and is now a full-fledged 360-degree digital marketing services & products company.

     

    Widely known for its expertise in the digital marketing niche, over the past 12 years Kenscio has developed several business applications and processes that enable it to support marketing professionals in executing high-yield marketing campaigns. Being a pioneer of email marketing in India, their understanding of trends and importance of branding is also noteworthy.From design thinking,UX excellence,strategy planning and content brilliance to campaign performance,deliverability success, automation and integration – Kenscio is truly driven by insights.

     

    Kenscio – LinkedIn Facebook Twitter Instagram Encircl – LinkedIn Facebook Twitter InstagramSALESmanago – LinkedIn Facebook Twitter Instagram

     

    Media Contacts:

     

    Teresa KozaczewskaSALESmanagoEmail Id: teresa.kozaczewska@salesmanago.com

     

    Vittal Vashist NAghreni Technologies (Brand – Kenscio)Email Id: vittal.vashist@kenscio.com

  • Does anyone know of a good Meetup.com Bot???

    I used to use GPZlinkedIn bots, they also had one for Meetup.com and IT WAS GREAT! It could auto message people in groups of your choice, it was super easy to use and it had myriad of other great functions. Now I can’t seem to find a single comparable product. I’m so desperate I’m looking on the deepweb lol, can someone help me find something?
    submitted by /u/DestinationTruth [link] [comments]

  • The “accelerated” road to improving citizen experience

    Innovative cloud contact centers can be essential for government agencies shifting to work from home. In 2012, former United States President Barack Obama issued the “Building a 21st Century Digital Government” directive focused on better digital services for the American people. It’s no surprise why the value of this initiative quickly rose to new levels of importance with the COVID-19 pandemic. Government agencies were consumed with either new service demands or drastic increases to existing services putting a spotlight on why service delivery designed from the inside out does not meet today’s customer experience expectations. High expectations for citizen experience during COVID-19. Across the country, public health departments were tasked with rapidly setting up state-of-the-art software contact tracing centers, hiring, training, and managing massive amounts of outbound and inbound inquiries. Full article: https://www.talkdesk.com/blog/improving-citizen-experience/
    submitted by /u/vesuvitas [link] [comments]

  • Customer Experience Awards: An interview with judges and entrants

    If you’re thinking about entering the Customer Experience Awards held by Awards International, you may want to gather all the details about the biggest award event in the world. At CXM, we believe that nothing speaks better than the first-hand experience. That’s why our team spoke with judges and entrants to get diverse perspectives and…
    The post Customer Experience Awards: An interview with judges and entrants appeared first on Customer Experience Magazine.

  • Top reasons why most digital transformations fail

    According to a report by McKinsey, companies’ digital transformation and customer interactions have advanced in response to the pandemic by as much as three to four years. Customer experience (CX) leaders have had to keep a real-time pulse on customer trends, completely redesigning CX journeys as expectations change, as they hope to capture a seamless,…
    The post Top reasons why most digital transformations fail appeared first on Customer Experience Magazine.

  • The market is a listening device

    It’s the most resilient, most granular technique available for us to figure out what people want.

    When individuals have the freedom to choose, they often do.

    At the same time that markets enable choice, large-scale industrial capitalism works overtime to remove it. The main job of most big company CEOs is to figure out how to lock in customers, because customers without choices stick around longer and pay more.

    Some organizations exist to satisfy market demand.

    Some work hard to create market demand.

    And some are focused on capturing demand and then eliminating the market itself.

    The internet has created changes in both directions. We have dramatically more choice when it comes to ways to spend/waste our time, but we also have to deal with the natural monopolies created by the network effect and the hidden levers that drive toward lock in.

    If we’re not alert, many of the choice-driven markets we depend on will disappear.

  • Keeping your customers as a digital marketer: tips to make them stay

    Today, a digital marketer does not have to convince every client about the versatility of digital marketing. Well-informed clients know that digital marketing can help them in: Reaching a larger audience Targeting prospects most likely to buy your product or service Saving money on traditional advertising Leveraging the unique opportunities to measure success on a…
    The post Keeping your customers as a digital marketer: tips to make them stay appeared first on Customer Experience Magazine.

  • How Small Companies Can Save Extra Money

    Small expenses may not seem like a big deal when they are considered individually – however, if you accumulate all your monthly costs as a small business owner, you will notice that cutting down on unnecessary expenditure is essential for optimal income.  For your convenience, we will be discussing four methods that you can use…
    The post How Small Companies Can Save Extra Money appeared first on Customer Experience Magazine.

  • Why Your Marketing Emails Aren’t Converting

    Not impressed with the performance of your email marketing efforts? Among all marketing channels, email has the highest potential to deliver growth, revenue, and ROI. So if your emails aren’t converting, you’re missing out on a big opportunity to increase your lead pool and your sales. In most cases, the problem with emails that don’t…
    The post Why Your Marketing Emails Aren’t Converting appeared first on Benchmark Email.