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Author: Franz Malten Buemann
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How to Use VLOOKUP Function in Microsoft Excel [+ Video Tutorial]
Coordinating a massive amount of data in Microsoft Excel is a time-consuming headache. That headache can be made even worse when you need to compare data across multiple spreadsheets. The last thing you want to do is manually transfer cells using copy and paste. Thankfully, you don’t have to. The VLOOKUP function can help you automate this task and save you tons of time.
I know, “VLOOKUP function” sounds like the geekiest, most complicated thing ever. But by the time you finish reading this article, you’ll wonder how you ever survived in Excel without it.
Microsoft Excel’s VLOOKUP function is easier to use than you think. What’s more, it is incredibly powerful, and is definitely something you want to have in your arsenal of analytical weapons.What does VLOOKUP do, exactly? Here’s the simple explanation: The VLOOKUP function searches for a specific value in your data, and once it identifies that value, it can find — and display — some other piece of information that’s associated with that value.
How does VLOOKUP work?
VLOOKUP stands for “vertical lookup.” In Excel, this means the act of looking up data vertically across a spreadsheet, using the spreadsheet’s columns — and a unique identifier within those columns — as the basis of your search. When you look up your data, it must be listed vertically wherever that data is located.
The formula always searches to the right.
When conducting a VLOOKUP in Excel, you’re essentially looking for new data in a different spreadsheet that is associated with old data in your current one. When VLOOKUP runs this search, it always looks for the new data to the right of your current data.
For instance, if one spreadsheet has a vertical list of names, and another spreadsheet has an unorganized list of those names and their email addresses, you can use VLOOKUP to retrieve those email addresses in the order you have them in your first spreadsheet. Those email addresses must be listed in the column to the right of the names in the second spreadsheet, or Excel won’t be able to find them. (Go figure … )
The formula needs a unique identifier to retrieve data.
The secret to how VLOOKUP works? Unique identifiers.
A unique identifier is a piece of information that both of your data sources share, and — as its name implies — it is unique (i.e. the identifier is only associated with one record in your database). Unique identifiers include product codes, stock-keeping units (SKUs), and customer contacts.
Alright, enough explanation: let’s see another example of the VLOOKUP in action!
VLOOKUP Example
In the video below, we’ll show an example in action, using the VLOOKUP function to match email addresses (from a second data source) to their corresponding data in a separate sheet.Author’s note: There are many different versions of Excel, so what you see in the video above might not always match up exactly with what you’ll see in your version. That’s why we encourage you to follow along with the written instructions below.
For your reference, here’s what a VLOOKUP function looks like:
VLOOKUP(lookup_value , table_array , col_index_num , range_lookup)
In the steps below, we’ll assign the right value to each of these components, using customer names as our unique identifier to find the MRR of each customer.
1. Identify a column of cells you’d like to fill with new data.Remember, you’re looking to retrieve data from another sheet and deposit it into this one. With that in mind, label a column next to the cells you want more information on with a proper title in the top cell, such as “MRR,” for monthly recurring revenue. This new column is where the data you’re fetching will go.
2. Select ‘Function’ (Fx) > VLOOKUP and insert this formula into your highlighted cell.To the left of the text bar above your spreadsheet, you’ll see a small function icon that looks like a script: Fx. Click on the first empty cell beneath your column title and then click this function icon. A box titled Formula Builder or Insert Function will appear to the right of your screen (depending on which version of Excel you have).
Search for and select “VLOOKUP” from the list of options included in the Formula Builder. Then, select OK or Insert Function to start building your VLOOKUP. The cell you currently have highlighted in your spreadsheet should now look like this: “=VLOOKUP()”
You can also enter this formula into a call manually by entering the bold text above exactly into your desired cell.
With the =VLOOKUP text entered into your first cell, it’s time to fill the formula with four different criteria. These criteria will help Excel narrow down exactly where the data you want is located and what to look for.
3. Enter the lookup value for which you want to retrieve new data.The first criteria is your lookup value — this is the value of your spreadsheet that has data associated with it, which you want Excel to find and return for you. To enter it, click on the cell that carries a value you’re trying to find a match for. In our example, shown above, it’s in cell A2. You’ll start migrating your new data into D2, since this cell represents the MRR of the customer name listed in A2.
Keep in mind your lookup value can be anything: text, numbers, website links, you name it. As long as the value you’re looking up matches the value in the referring spreadsheet — which we’ll talk about that in the next step — this function will return the data you want.
4. Enter the table array of the spreadsheet where your desired data is located.Next to the “table array” field, enter the range of cells you’d like to search and the sheet where these cells are located, using the format shown in the screenshot above. The entry above means the data we’re looking for is in a spreadsheet titled “Pages” and can be found anywhere between column B and column K.
The sheet where your data is located must be within your current Excel file. This means your data can either be in a different table of cells somewhere in your current spreadsheet, or in a different spreadsheet linked at the bottom of your workbook, as shown below.For example, if your data is located in “Sheet2” between cells C7 and L18, your table array entry will be “Sheet2!C7:L18.”
5. Enter the column number of the data you want Excel to return.
Beneath the table array field, you’ll enter the “column index number” of the table array you’re searching through. For example, if you’re focusing on columns B through K (notated “B:K” when entered in the “table array” field), but the specific values you want are in column K, you’ll enter “10” in the “column index number” field, since column K is the 10th column from the left.6. Enter your range lookup to find an exact or approximate match of your lookup value.
In situations like ours, which concerns monthly revenue, you want to find exact matches from the table you’re searching through. To do this, enter “FALSE” in the “range lookup” field. This tells Excel you want to find only the exact revenue associated with each sales contact.
To answer your burning question: Yes, you can allow Excel to look for an approximate match instead of an exact match. To do so, simply enter TRUE instead of FALSE in the fourth field shown above.
When VLOOKUP is set for an approximate match, it’s looking for data that most closely resembles your lookup value, rather than data that is identical to that value. If you’re looking up data associated with a list of website links, for example, and some of your links have “https://” at the beginning, it might behoove you to find an approximate match just in case there are links that do not have this “https://” tag. This way, the rest of the link can match without this initial text tag causing your VLOOKUP formula to return an error if Excel can’t find it.
7. Click ‘Done’ (or ‘Enter’) and fill your new column.
In order to officially bring in the values you want into your new column from Step 1, click “Done” (or “Enter,” depending on your version of Excel) after filling the “range lookup” field. This will populate your first cell. You might take this opportunity to look in the other spreadsheet to make sure this was the correct value.If so, populate the rest of the new column with each subsequent value by clicking the first filled cell, then clicking the tiny square that appears on the bottom-right corner of this cell. Done! All your values should appear.
VLOOKUP Not Working?
If you’ve followed the above steps and your VLOOKUP is still not working, it will either be an issue with your:Syntax (i.e. how you’ve structured the formula)
Values (i.e. whether the data it’s looking up is good and formatted correctly)
Troubleshooting VLOOKUP Syntax
Start with looking at the VLOOKUP formula that you have written in the designated cell.Is it referring to the right lookup value for its key identifier?
Does it specify the correct table array range for the values it needs to retrieve
Does it specify the correct sheet for the range?
Is that sheet spelled correctly?
Is it using the correct syntax to refer to the sheet? (e.g. Pages!B:K or ‘Sheet 1’!B:K)
Has the correct column number been specified? (e.g. A is 1, B is 2, and so on)
Is True or False the correct route for how your sheet is set up?Troubleshooting VLOOKUP Values
If the syntax is not the problem, how you may have an issue with the values you’re trying to receive themselves. This often manifests as an #N/A error where the VLOOKUP cannot find a referenced value.Are the values formatted vertically and from right to left?
Do the values match how you refer to them?For example, if you’re looking up URL data, each URL must be a row with its corresponding data to the left of it in the same row. If you have the URLs as column headers with the data moving vertically, the VLOOKUP will not work.
Keeping with this example, the URLs must match in format in both sheets. If you have one sheet including the “https://” in the value while the other sheet omits the “https://”, the VLOOKUP will not be able to match the values.
VLOOKUPs as a Powerful Marketing Tool
Marketers have to analyze data from a variety of sources to get a complete picture of lead generation (and more). Microsoft Excel is the perfect tool to do this accurately and at scale, especially with the VLOOKUP function.
Editor’s note: This post was originally published in March 2019 and has been updated for comprehensiveness. -
10 Best Email Previewing, Testing, & Rendering Tools
You know the expression, “What you see is what you get”?
Well, when it comes to email marketing campaigns, that might not always be the case.
Since everyone uses different email providers such as Gmail, Outlook, or Yahoo, emails can appear differently for various subscribers.
Sometimes images are blocked, alt text is missing, or fonts won’t render. If this happens, you could damage your credibility and lose subscribers. That’s why it’s important to test your emails before you send them.In this post, we’ll discuss the best free and paid email testing, previewing, and rendering tools you can use to make sure your emails are ready for the eyes of your leads and customers.
Before we get started let’s take a moment to review HTML versus plain text emails and previews.There are benefits to both HTML and plain text emails and specific use cases in which it’s wise to use one option over the other.
No matter which email type you choose, you should preview your emails to make sure they’re ready for your audience. This is especially important if you go with an HTML email since it inherently includes multimedia elements, colors, fonts, branded elements, images, and more.
HTML Email Preview
As your HTML emails become more sophisticated and as your email list grows, it’s important to preview and test your emails prior to them being sent to recipients. By previewing your messages, you’ll ensure your emails are professional, error-free, easy-to-read, and ready for your leads and customers.
An HTML preview allows you to adjust anything necessary prior to the final version being sent to your audience. That way, you can send your messages to the people who matter most — your customers — with complete confidence.Free Email Testing Tools
It’s important to note that the following free email preview tools are also free email testing tools. Meaning, they have the ability to assist with email previews and email testing.
1. HubSpot Email Marketing ToolWith HubSpot’s Email Marketing Tools, you can create, personalize, and optimize all of your marketing emails without the need for any code or help from designers.
Since this tool is part of your all-in-one HubSpot CRM platform, you’ll know the data that you’re using to customize your emails is accurate. For instance, personalize emails by referring to the recipient’s lifecycle stage, membership status — then schedule your campaign so your customized emails are sent automatically.
Pre-made and customizable email templates as well as the tool’s drag-and-drop editor allow you to quickly create and send beautiful and professional emails to your recipient list. Lastly, A/B test different elements of your emails — such as subject lines or the time that you send your emails — to determine what works best for your audience.
2. SubjectLine.comTesting the visual design of your emails is important. However, don’t forget to preview your actual content as well.
With SubjectLine.com, you can test your subject lines and receive a free rating out of 100. The tool considers the total length, word length, urgency, and more.
Word choice matters in your subject lines and this tool will help you come up with more clickable subjects so your readers are more likely to open.
3. MailNinja Email PreviewerMailNinja is a free, easy-to-use, uncluttered email preview tool. With this tool, you can see instant previews of your HTML emails. Additionally, you can double-check your alt text, send test emails, and see how your email will look on different devices.
If you don’t trust or want to use a different preview tool than your email marketing software, this is a simple, free option.
4. Inbox AnalyzerInbox Analyzer, another free email preview tool, helps take the pain out of inbox and spam testing your emails.
Send your emails to the most popular inbox providers to see how they appear and if they deliver — this tool will let you know if your email hits the inbox, spam folder, or is undelivered.
Additionally, you’ll receive instant reports on your sender scores, reputation alerts, and even blacklists. With this tool, you’ll be able to find issues and learn how to resolve them.
5. PutsMailPutsMail is a free email testing tool by Litmus. With PutsMail, you can see how your email will look across 50+ different platforms and devices. This is a great tool if you’re just looking for a quick and easy way to preview your emails.
1. Get ResponsePrice: $15/mo (Basic), $49/mo (Plus), $99/mo (Professional), request custom pricing (Max)
Get Response is an email marketing software that can help you create content, boost sales, and increase traffic to your site. Preview your emails in more than 25 popular email clients, and determine if and when multimedia elements like images are blocked.
2. LitmusPrice: $99/mo (Litmus Basic), $199/mo (Litmus Plus), request custom pricing (Litmus Enterprise)
Litmus is a tool for testing and developing email campaigns. With a paid account, you’ll gain access to an email preview testing tool that allows you to see screenshots of your emails across 90+ different apps and devices.
If you have a Litmus account, you can add a Chrome extension to your browser and test your emails without ever leaving your email service provider. With the extension, you can validate your links, images, and tracking. Plus, the extension will instantly run a new checklist with every edit.
3. StripoPrice: Free, $12.50/mo (Business), $40/mo (Agency)
Stripo is an email builder with email testing and a variety of available email service provider (ESP) integrations (including HubSpot, Gmail, Outlook, and Mailchimp). There’s a library of custom modules so you can use them across various campaigns.
All of the emails you design with Stripo’s HTML editor are responsive so you’ll never have to worry about how they render for recipients across different devices. Additionally, after building dynamic AMP emails with Stripo, the tool’s code validator checks the email for errors for you.
4. Preview My EmailPrice: $25/mo (Standard), $45/mo (Business), $160/mo (Professional), $399/mo (Enterprise)
Preview My Email is another email testing solution that can help you improve your performance. With it, you’ll get real screenshots of your email across all the popular email providers in one click. Additionally, this tool offers email analytics that can help you understand your email audience better.
5. Email on AcidPrice: $73/mo (The Basics), $112/mo (Premium), $424/mo (Professional), request custom pricing (Enterprise)
Email on Acid is an email preview tool designed to help you display emails properly, across all clients. The email previews are live clients, so you’ll see exactly what your subscribers see.
This tool gives you screenshots so you have no questions about what your email will look like on 90 clients and devices. It also tests for poor formatting, broken links, and code problems.
Email on Acid also offers the ability to comment, edit, and review email previews directly in the software for a faster and more efficient testing process.
Start Previewing, Testing, and Rendering Your Emails
Previewing your emails is an important part of email marketing. If people can’t see your emails or your credibility is ruined, those emails haven’t done their job. Use an email previewing and testing tool to ensure they’re perfect for recipients.
Editor’s note: This post was originally published in June 2020 and has been updated for comprehensiveness. -
What is Lightning Message Service? Visualforce, LWC + Aura Components
Over time, upgrading to newer technologies is important to leverage the overall functionality of your Salesforce org and see a return on investment. Just as Salesforce users need to go through a gradual shift from Classic to Lightning Experience, developers also need this shift as… Read More
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G2 Ranks UJET #1 in User Satisfaction for 5th Consecutive Quarter!
In 32 key user satisfaction metrics, G2 reviewers prefer UJET compared to competitors in contact center operations
SAN FRANCISCO, CA – July 14, 2021 08:00 AM Eastern Daylight Time – UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, has been named the leader in G2’s Summer Grid® Report for Overall Satisfaction in Contact Center Operations Software. Based on actual product user reviews, G2 reports that UJET consistently receives the highest satisfaction ratings in the industry, beating out major players in the contact center space.
UJET also earned 54 badges, including Leader, Best Usability, Best Support, Users Most Likely to Recommend, Leader Enterprise, Momentum Leader, Easiest Setup, Highest Performer, Easiest to Use, Best Meets Requirements, Best Results, Best Relationship, Highest User Adoption, Most Implementable and Easiest Admin.
Key Takeaways include:UJET has a 99 out of 100 score for user satisfaction – the highest of all category vendors evaluated
UJET is #1 in the Momentum Grid for Contact Center Operations
UJET is #1 in Satisfaction for Enterprise, Mid-Market & Overall Contact Center Operations Grid“UJET is honored to be recognized by our customers around the world as their cloud contact center software vendor of choice,” said Vasili Triant, Chief Operating Officer, UJET. “Receiving best-in-class reviews from actual users of our product demonstrates the value UJET provides to teams and organizations. We’re committed to delivering the best value to our customers and that ultimately drives the best customer experience. Receiving top scores by G2 yet again is a huge recognition and shows the breadth of our platform and our ability to help solve the challenges our customers are facing.”
“It is the authentic voice of the customer that powers our reports at G2 – ranking software founded on users’ experience in buying, implementing and using it,” said Tom Pringle, Vice President, Research at G2. “We are delighted to highlight the tangible achievements of software solutions ranked on our site as they showcase the voice of the user while delivering valuable, actionable insights to other potential buyers and users.”
Reviewers praise UJET for its ‘ease of use, functionality, and speed.’ Highlights from some of our favorite reviews over the last quarter include:“UJET provides an easy-to-use platform with a multitude of features that help to deliver a seamless customer service experience.” –Director of Operations
“My favorite thing about UJET is definitely how user friendly it is for Agents! Training was helpful, but the best thing about it all is that training is almost unnecessary because it’s so simple!” –Customer Service Team Lead
“UJET makes it easy to see the information you really need, which makes the job easy. I particularly enjoy the feature that allows me to see agents in the queue in real-time. UJET has a nice user interface, it is clean, smooth and very user friendly.” –Trainer
To learn more about UJET’s G2 rankings and to read more about what customers are saying visit: https://www.g2.com/products/ujet/reviews
About UJET
UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.
Learn more at www.ujet.cx and follow us on LinkedIn, Twitter, Facebook, Instagram and subscribe to our blog!Media Contacts
Holly Barker
UJETpr@ujet.cx
The post G2 Ranks UJET #1 in User Satisfaction for 5th Consecutive Quarter! appeared first on UJET. -
Customer Experience – Who really owns it in your company?
Who’s the real boss in your company? Customer Experience – Where do you stand? Full article – https://medium.com/embitel-technologies/customer-experience-who-really-owns-it-in-your-company-e59302d5f94d #customerexperience #cx # customersatisfaction #customerjourney # brand #loyalty https://preview.redd.it/31bw5ukef5b71.jpg?width=640&format=pjpg&auto=webp&s=f7d50a407a5ce59ba6789597d7c3876b811b1414
submitted by /u/HippieSwat [link] [comments] -
Ways to improve data security and build customer trust
Today, AI solutions are at the centre of most business strategies. Artificial Intelligence is there to marvellously synthesise data and deliver personalized experiences at every touchpoint. It also manages to improve customer satisfaction, reduce costs, and achieve greater operational efficiency. The only question that still raises doubt among both customers and brands is the matter…
The post Ways to improve data security and build customer trust appeared first on Customer Experience Magazine. -
A return to cottage work
Businesses care about productivity. At the core of their ability to create a profit is the simple formula of work produced per dollar spent.
Frederick Taylor used a stopwatch to revolutionize the production of cars and just about everything else. By measuring the output of each person on the line, he was able to dramatically increase how much a company like Ford could produce for every hour of labor it used.
Working in a system like this can be exhausting. While it brings the comfort of knowing precisely what’s expected in any given moment, it’s also an endless tug of war between humanity and profit.
Many in the idea economy haven’t recognized the rare situation that they might be in. Better pay, better working conditions and a job that’s hard to measure with a stopwatch. So you’ve got the chef for the Grateful Dead cooking you lunch and a purple couch in the lobby, along with a long series of perks and benefits. I had one friend who worked at a law firm for two years before they realized that he kept switching departments every few months so he could avoid being asked to bill too many hours.
But management has never stopped looking for a way to measure output. Sooner or later, they do, or the company disappears. It can vary from the insulation of paying for your time (but keeping track of impact created) all the way to paying by the keystroke, the click or the sale.
When bosses had trouble measuring output, they bought our time, and then layered ‘process’ and bureaucracy on everything as a stand-in for actual productivity. But now, measurement is everywhere, freelancers and contractors are easier to find, and work is being atomized. Being good at process is a weak stand-in for being good at work.
The shift to self-directed days, working from home, focusing on projects and not simply selling our time means that this push back to cottage industry management is going to be accelerated. Before Manchester factories were up to speed, this was normal–you did your work on your kitchen table and got paid by the piece.
The alternative is to double down on work that’s truly hard to measure, to sign up for emotional labor and experimentation and group leadership and working on the frontier. These jobs are harder to get, harder to keep and are fraught precisely because they’re less measurable. These are the jobs that create quantum leaps in value, but are hard to spec and manage.
Companies aren’t going to trust you because you asked them to. They’ll do it when they believe that you are one of the few people who can lean outside of the comfort zone and bring back something extraordinary.
It’s pretty clear to me that we’re unlikely to see much in the way of steady jobs where someone tells you what to do all day, allows you to allocate your own time and effort, but doesn’t measure your output. Because one thing that we all keep learning is that if something can be measured, it probably will be.
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Simple, Secure Data Backup App for Salesforce [In-Depth Review]
Admins could spend hours creating data backups, such as manually exporting and importing data back and forth between Salesforce and Excel. While this is one option, it’s the least scalable and not security compliant, exposing your organization to various threats and user errors. With a… Read More
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How to foster customer loyalty in the insurance industry
Customer retention has long been a struggling area for insurers. As such the team here at Ello recently surveyed over 2,000 consumers to uncover how valuable a customer is to a brand over the course of their lifetime. We looked at what customers are looking for in an insurance provider and, most importantly, what are…
The post How to foster customer loyalty in the insurance industry appeared first on Customer Experience Magazine. -
Ways to Create Visually Appealing Email Design
Visually appealing email design can engage your target audience, showcase your brand message, and encourage subscribers to click your CTA. Since email marketing generates 40 times more leads than social media, it’s one of the most effective ways to boost conversion rates. This makes good email design more important than ever. But how can you…
The post Ways to Create Visually Appealing Email Design appeared first on Benchmark Email.