CX Demo

Author: Franz Malten Buemann

  • 10 Best Email Previewing, Testing, & Rendering Tools

    You know the expression, “What you see is what you get”?
    Well, when it comes to email marketing campaigns, that might not always be the case.
    Since everyone uses different email providers such as Gmail, Outlook, or Yahoo, emails can appear differently for various subscribers.
    Sometimes images are blocked, alt text is missing, or fonts won’t render. If this happens, you could damage your credibility and lose subscribers. That’s why it’s important to test your emails before you send them.

    In this post, we’ll discuss the best free and paid email testing, previewing, and rendering tools you can use to make sure your emails are ready for the eyes of your leads and customers.
    Before we get started let’s take a moment to review HTML versus plain text emails and previews.

    There are benefits to both HTML and plain text emails and specific use cases in which it’s wise to use one option over the other.
    No matter which email type you choose, you should preview your emails to make sure they’re ready for your audience. This is especially important if you go with an HTML email since it inherently includes multimedia elements, colors, fonts, branded elements, images, and more.
    HTML Email Preview
    As your HTML emails become more sophisticated and as your email list grows, it’s important to preview and test your emails prior to them being sent to recipients. By previewing your messages, you’ll ensure your emails are professional, error-free, easy-to-read, and ready for your leads and customers.
    An HTML preview allows you to adjust anything necessary prior to the final version being sent to your audience. That way, you can send your messages to the people who matter most — your customers — with complete confidence.

    Free Email Testing Tools
    It’s important to note that the following free email preview tools are also free email testing tools. Meaning, they have the ability to assist with email previews and email testing.
    1. HubSpot Email Marketing Tool

    With HubSpot’s Email Marketing Tools, you can create, personalize, and optimize all of your marketing emails without the need for any code or help from designers.
    Since this tool is part of your all-in-one HubSpot CRM platform, you’ll know the data that you’re using to customize your emails is accurate. For instance, personalize emails by referring to the recipient’s lifecycle stage, membership status — then schedule your campaign so your customized emails are sent automatically.
    Pre-made and customizable email templates as well as the tool’s drag-and-drop editor allow you to quickly create and send beautiful and professional emails to your recipient list. Lastly, A/B test different elements of your emails — such as subject lines or the time that you send your emails — to determine what works best for your audience.
    2. SubjectLine.com

    Testing the visual design of your emails is important. However, don’t forget to preview your actual content as well.
    With SubjectLine.com, you can test your subject lines and receive a free rating out of 100. The tool considers the total length, word length, urgency, and more.
    Word choice matters in your subject lines and this tool will help you come up with more clickable subjects so your readers are more likely to open.
    3. MailNinja Email Previewer

    MailNinja is a free, easy-to-use, uncluttered email preview tool. With this tool, you can see instant previews of your HTML emails. Additionally, you can double-check your alt text, send test emails, and see how your email will look on different devices.
    If you don’t trust or want to use a different preview tool than your email marketing software, this is a simple, free option.
    4. Inbox Analyzer

    Inbox Analyzer, another free email preview tool, helps take the pain out of inbox and spam testing your emails.
    Send your emails to the most popular inbox providers to see how they appear and if they deliver — this tool will let you know if your email hits the inbox, spam folder, or is undelivered.
    Additionally, you’ll receive instant reports on your sender scores, reputation alerts, and even blacklists. With this tool, you’ll be able to find issues and learn how to resolve them.
    5. PutsMail

    PutsMail is a free email testing tool by Litmus. With PutsMail, you can see how your email will look across 50+ different platforms and devices. This is a great tool if you’re just looking for a quick and easy way to preview your emails.
    1. Get Response

    Price: $15/mo (Basic), $49/mo (Plus), $99/mo (Professional), request custom pricing (Max)
    Get Response is an email marketing software that can help you create content, boost sales, and increase traffic to your site. Preview your emails in more than 25 popular email clients, and determine if and when multimedia elements like images are blocked.
    2. Litmus

    Price: $99/mo (Litmus Basic), $199/mo (Litmus Plus), request custom pricing (Litmus Enterprise)
    Litmus is a tool for testing and developing email campaigns. With a paid account, you’ll gain access to an email preview testing tool that allows you to see screenshots of your emails across 90+ different apps and devices.
    If you have a Litmus account, you can add a Chrome extension to your browser and test your emails without ever leaving your email service provider. With the extension, you can validate your links, images, and tracking. Plus, the extension will instantly run a new checklist with every edit.
    3. Stripo

    Price: Free, $12.50/mo (Business), $40/mo (Agency)
    Stripo is an email builder with email testing and a variety of available email service provider (ESP) integrations (including HubSpot, Gmail, Outlook, and Mailchimp). There’s a library of custom modules so you can use them across various campaigns.
    All of the emails you design with Stripo’s HTML editor are responsive so you’ll never have to worry about how they render for recipients across different devices. Additionally, after building dynamic AMP emails with Stripo, the tool’s code validator checks the email for errors for you.
    4. Preview My Email

    Price: $25/mo (Standard), $45/mo (Business), $160/mo (Professional), $399/mo (Enterprise)
    Preview My Email is another email testing solution that can help you improve your performance. With it, you’ll get real screenshots of your email across all the popular email providers in one click. Additionally, this tool offers email analytics that can help you understand your email audience better.
    5. Email on Acid

    Price: $73/mo (The Basics), $112/mo (Premium), $424/mo (Professional), request custom pricing (Enterprise)
    Email on Acid is an email preview tool designed to help you display emails properly, across all clients. The email previews are live clients, so you’ll see exactly what your subscribers see.
    This tool gives you screenshots so you have no questions about what your email will look like on 90 clients and devices. It also tests for poor formatting, broken links, and code problems.
    Email on Acid also offers the ability to comment, edit, and review email previews directly in the software for a faster and more efficient testing process.
    Start Previewing, Testing, and Rendering Your Emails
    Previewing your emails is an important part of email marketing. If people can’t see your emails or your credibility is ruined, those emails haven’t done their job. Use an email previewing and testing tool to ensure they’re perfect for recipients. 
    Editor’s note: This post was originally published in June 2020 and has been updated for comprehensiveness.

  • What is Lightning Message Service? Visualforce, LWC + Aura Components

    Over time, upgrading to newer technologies is important to leverage the overall functionality of your Salesforce org and see a return on investment. Just as Salesforce users need to go through a gradual shift from Classic to Lightning Experience, developers also need this shift as… Read More

  • G2 Ranks UJET #1 in User Satisfaction for 5th Consecutive Quarter!

    In 32 key user satisfaction metrics, G2 reviewers prefer UJET compared to competitors in contact center operations
    SAN FRANCISCO, CA – July 14, 2021 08:00 AM Eastern Daylight Time – UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, has been named the leader in G2’s Summer Grid® Report for Overall Satisfaction in Contact Center Operations Software. Based on actual product user reviews, G2 reports that UJET consistently receives the highest satisfaction ratings in the industry, beating out major players in the contact center space.
    UJET also earned 54 badges, including Leader, Best Usability, Best Support, Users Most Likely to Recommend, Leader Enterprise, Momentum Leader, Easiest Setup, Highest Performer, Easiest to Use, Best Meets Requirements, Best Results, Best Relationship, Highest User Adoption, Most Implementable and Easiest Admin.
    Key Takeaways include:

    UJET has a 99 out of 100 score for user satisfaction – the highest of all category vendors evaluated
    UJET is #1 in the Momentum Grid for Contact Center Operations
    UJET is #1 in Satisfaction for Enterprise, Mid-Market & Overall Contact Center Operations Grid

    “UJET is honored to be recognized by our customers around the world as their cloud contact center software vendor of choice,” said Vasili Triant, Chief Operating Officer, UJET. “Receiving best-in-class reviews from actual users of our product demonstrates the value UJET provides to teams and organizations. We’re committed to delivering the best value to our customers and that ultimately drives the best customer experience. Receiving top scores by G2 yet again is a huge recognition and shows the breadth of our platform and our ability to help solve the challenges our customers are facing.”
    “It is the authentic voice of the customer that powers our reports at G2 – ranking software founded on users’ experience in buying, implementing and using it,” said Tom Pringle, Vice President, Research at G2. “We are delighted to highlight the tangible achievements of software solutions ranked on our site as they showcase the voice of the user while delivering valuable, actionable insights to other potential buyers and users.”
    Reviewers praise UJET for its ‘ease of use, functionality, and speed.’ Highlights from some of our favorite reviews over the last quarter include:

    “UJET provides an easy-to-use platform with a multitude of features that help to deliver a seamless customer service experience.” –Director of Operations

    “My favorite thing about UJET is definitely how user friendly it is for Agents! Training was helpful, but the best thing about it all is that training is almost unnecessary because it’s so simple!” –Customer Service Team Lead

    “UJET makes it easy to see the information you really need, which makes the job easy. I particularly enjoy the feature that allows me to see agents in the queue in real-time. UJET has a nice user interface, it is clean, smooth and very user friendly.” –Trainer

    To learn more about UJET’s G2 rankings and to read more about what customers are saying visit: https://www.g2.com/products/ujet/reviews
    About UJET
    UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.
    Learn more at www.ujet.cx and follow us on LinkedIn, Twitter, Facebook, Instagram and subscribe to our blog!

    Media Contacts
    Holly Barker
    UJETpr@ujet.cx
    The post G2 Ranks UJET #1 in User Satisfaction for 5th Consecutive Quarter! appeared first on UJET.

  • Customer Experience – Who really owns it in your company?

    Who’s the real boss in your company? Customer Experience – Where do you stand? Full article – https://medium.com/embitel-technologies/customer-experience-who-really-owns-it-in-your-company-e59302d5f94d #customerexperience #cx # customersatisfaction #customerjourney # brand #loyalty ​ https://preview.redd.it/31bw5ukef5b71.jpg?width=640&format=pjpg&auto=webp&s=f7d50a407a5ce59ba6789597d7c3876b811b1414
    submitted by /u/HippieSwat [link] [comments]

  • Ways to improve data security and build customer trust

    Today, AI solutions are at the centre of most business strategies. Artificial Intelligence is there to marvellously synthesise data and deliver personalized experiences at every touchpoint. It also manages to improve customer satisfaction, reduce costs, and achieve greater operational efficiency. The only question that still raises doubt among both customers and brands is the matter…
    The post Ways to improve data security and build customer trust appeared first on Customer Experience Magazine.

  • A return to cottage work

    Businesses care about productivity. At the core of their ability to create a profit is the simple formula of work produced per dollar spent.

    Frederick Taylor used a stopwatch to revolutionize the production of cars and just about everything else. By measuring the output of each person on the line, he was able to dramatically increase how much a company like Ford could produce for every hour of labor it used.

    Working in a system like this can be exhausting. While it brings the comfort of knowing precisely what’s expected in any given moment, it’s also an endless tug of war between humanity and profit.

    Many in the idea economy haven’t recognized the rare situation that they might be in. Better pay, better working conditions and a job that’s hard to measure with a stopwatch. So you’ve got the chef for the Grateful Dead cooking you lunch and a purple couch in the lobby, along with a long series of perks and benefits. I had one friend who worked at a law firm for two years before they realized that he kept switching departments every few months so he could avoid being asked to bill too many hours.

    But management has never stopped looking for a way to measure output. Sooner or later, they do, or the company disappears. It can vary from the insulation of paying for your time (but keeping track of impact created) all the way to paying by the keystroke, the click or the sale.

    When bosses had trouble measuring output, they bought our time, and then layered ‘process’ and bureaucracy on everything as a stand-in for actual productivity. But now, measurement is everywhere, freelancers and contractors are easier to find, and work is being atomized. Being good at process is a weak stand-in for being good at work.

    The shift to self-directed days, working from home, focusing on projects and not simply selling our time means that this push back to cottage industry management is going to be accelerated. Before Manchester factories were up to speed, this was normal–you did your work on your kitchen table and got paid by the piece.

    The alternative is to double down on work that’s truly hard to measure, to sign up for emotional labor and experimentation and group leadership and working on the frontier. These jobs are harder to get, harder to keep and are fraught precisely because they’re less measurable. These are the jobs that create quantum leaps in value, but are hard to spec and manage.

    Companies aren’t going to trust you because you asked them to. They’ll do it when they believe that you are one of the few people who can lean outside of the comfort zone and bring back something extraordinary.

    It’s pretty clear to me that we’re unlikely to see much in the way of steady jobs where someone tells you what to do all day, allows you to allocate your own time and effort, but doesn’t measure your output. Because one thing that we all keep learning is that if something can be measured, it probably will be.

  • Simple, Secure Data Backup App for Salesforce [In-Depth Review]

    Admins could spend hours creating data backups, such as manually exporting and importing data back and forth between Salesforce and Excel. While this is one option, it’s the least scalable and not security compliant, exposing your organization to various threats and user errors. With a… Read More

  • How to foster customer loyalty in the insurance industry

    Customer retention has long been a struggling area for insurers. As such the team here at Ello recently surveyed over 2,000 consumers to uncover how valuable a customer is to a brand over the course of their lifetime. We looked at what customers are looking for in an insurance provider and, most importantly, what are…
    The post How to foster customer loyalty in the insurance industry appeared first on Customer Experience Magazine.

  • Ways to Create Visually Appealing Email Design

    Visually appealing email design can engage your target audience, showcase your brand message, and encourage subscribers to click your CTA. Since email marketing generates 40 times more leads than social media, it’s one of the most effective ways to boost conversion rates. This makes good email design more important than ever. But how can you…
    The post Ways to Create Visually Appealing Email Design appeared first on Benchmark Email.

  • Share your practical tips to increase digital product purchase (freemium model)

    Hi all. I own a digital product targeted towards businesses. A premium $900 product is available with complete set of functionalities and features. There is a free version of the same product with limited functionalities, just enough to give the user a hands-on chance. The free product has got close to 1000 active users while the paid version is limited to under 10. I’m looking for all the ideas (possibly based on your practical knowledge) you guys can share to improve the paid product sale. I’m about to start with Drip Emails at this moment. Thank you.
    submitted by /u/pawanpepz [link] [comments]