Author: Franz Malten Buemann

  • The modern expediter

    Feet on the street.

    At the same time that air travel is becoming less favored by businesses, the world is more connected than ever before.

    There are lots of organizations that want to do business internationally but might not be as eager to fly across the world to visit a factory or meet with a supplier. And so the pharmaceuticals, the software, the fabrics, the call centers, the chips—it becomes ever more difficult to truly understand how to source and produce the components that world-based products demand.

    The expediter is local talent. They speak the language. They are retained by the company to join in on zoom calls and to do site visits if needed. The modern expediter provides something that’s more useful than ever: insight.

    My friend Jojo does this in China. I’m guessing that there are others who do it in many other countries around the world, but they’re not easy to find.

    I’ll update this post next week with a list of folks who are now doing this new sort of work. Feel free to submit your info via this form if you’d like to be included.

  • Gulf Customer Experience Awards in 2022

    The seventh edition of the Gulf Customer Experience Awards is now open for entries! Companies from the UAE, Saudi Arabia, Bahrain, Kuwait, Oman and Qatar will have the chance to showcase their outstanding business initiatives and earn recognition for the best CX initiatives in the GCC. GCXA will celebrate the incredible work of CX professionals…
    The post Gulf Customer Experience Awards in 2022 appeared first on Customer Experience Magazine.

  • Here’s How Inbound Marketing Drives The Ultimate Customer Experience

    Customer expectations have changed since the beginning of 2020. Research shows that consumers have become more thoughtful and selective since the pandemic. They want to build a connection with the companies they’re buying from.  So, where does inbound marketing fit into all this? When done right, inbound marketing provides consumers with tailored content at each…
    The post Here’s How Inbound Marketing Drives The Ultimate Customer Experience appeared first on Benchmark Email.

  • Breaking News: Salesforce Acquires Servicetrace

    Today, Salesforce has announced they will be acquiring Servicetrace for an undisclosed amount. The german-based Robotic Process Automation (RPA) company will be absorbed into Mulesoft. This is the first acquisition Salesforce has made since the Slack mega-deal back in December 2020. Both Slack and Servicetrace… Read More

  • 10 Content Curation Tools Every Marketer Needs

    “Curation” is one of those words that’s always conveyed coolness to me.
    Take, for example, curating an art gallery, or curating music for a soundtrack. Cool, right? Content curation can be just as cool – and just as important.
    Where do you get started on content curation?

    In this blog post, you’ll find an explanation of what it is, how it can serve your brand and a series of tools you can use at every experience level.
    What is content curation?
    Content curation consists of finding material relevant to your audience from a variety of sources and sharing it strategically through your communication channels.
    Say you’re a marketing agency. You could write a blog post with a roundup of top product demos and add some context on why you picked them. That list of demos would be curated by you based on what you believe your audience will find most valuable.
    So, now that we’ve answered, “What is curated content? ” Let’s get into the benefits of this approach.
    Benefits of Content Curation
    One of the biggest benefits of content curation is that it adds value to your audience.
    There’s so much information out there today and most consumers don’t have the time (or the desire) to sift through hours of content. That’s where you come in.
    You can figure out what matters most to them, find the content they care the most about and present it to them in a perfect bow. Who wouldn’t want that?
    Think about your favorite music station, whether it’s on the radio or a streaming platform like Spotify or Pandora. While you could listen to hours of music and create your own playlists, it’s even better when someone does it for you and delivers all the hits you love most.
    That develops into trust. Even if the curator drops a song you haven’t heard before, you give it a chance knowing there’s a good chance you’ll end up liking it.
    The same goes for content curation. As you deliver great content, your audience starts to trust you and see you as a thought leader.
    Furthermore, content curation is a great strategy for those weeks when you’re low on original content.
    It’s easier to gather content from other sources than start from scratch. So when in doubt, curate content that other experts in your industry have covered.
    What makes a successful content curator?
    1. Content curation should be personal.

    Image Source
    The beauty of news roundup NextDraft is the personal touch and context that its chief curator, Dave Pell, gives to each story.
    I don’t just want a bunch of browsable links – I want to know why I should read this stuff, and how it pertains to me. That personalized context creates a type of bond between curator and reader that link aggregators doesn’t humanize quite as much.
    2. Content curation should build value.
    No matter which industry your customers are in, all of them want to stay informed but also save time.
    Just like you, they have demands and can’t possibly keep up with all the latest news in their industry – but they want to. Solving this problem through content curation presents a huge opportunity for brands to build a relationship with their audience.
    If you can deliver a curated experience that saves your customers time in getting the information they need, you’ve taken a major step on the path of building trust and loyalty.
    3. Content curation should offset promotional content.
    Customers can grow tired of brands ceaselessly promoting their own wares, which is why brands must think beyond products or features.
    The relationship customers have with brands today transcends the product itself. After all, that’s part of the foundation of inbound marketing. While a product may initially attract you to a specific brand, it’s likely something else – like great content or remarkable service – that keeps you around.
    4. Content curation shouldn’t take all day.
    Once you’ve decided to curate content, the hard part begins gathering content. While bookmarking and reading lists may work in the beginning, those are not sustainable options.
    Instead, there are curation tools specifically designed to help you gather, sift through, and curate content. Here’s our list below, categorized by level of expertise.

    For Beginning Curators
    If you occasionally share a relevant post with your customers, you’re already curating content. To build this into a scalable strategy, here are free curation tools to help you start getting in the habit of curating content, without being overwhelmed by complex tools, subscription fees, or convoluted dashboards.

    1. Flipboard

    Flipboard is a mobile and desktop app that allows you to create mini-magazines with links to your favorite news stories, blog posts, and websites.
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    After creating these magazines, you can open them up to the public so consumers can follow your content and share them on social media networks.
    You can also include your own blog posts and links in your magazine, making it an opportunity for readers to learn more about your business.
    To start using Flipboard, all you need to do is download the app and create an account. You can also look through the magazines of other users and share their stories in your own mini “publication with a quick tap.
    Here’s a quick demo that walks you through how to use the app:

    2. Pocket

    Pocket is a great place to get into the habit of accruing content to save and read later.

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    Instead of a laundry list of bookmarks or countless emails you’ve sent to yourself with links, it stores all your chosen images, articles, and videos in one place for reference.
    You can group articles with tags, and the site’s built-in search functionality makes finding those articles easy. Plus, it integrates with over 500 other apps, like Evernote, easy easy synching.
    And as a bonus, Pocket tweets out their @PocketHits for the most-saved articles on their platform – a must-follow if you’re active on Twitter.

    3. Elink.io

    Collecting content from various websites and sharing them in a way that is presentable and context is key to successful content curation.
    Elink.io takes the pain out of content curation and allows anyone to save links on the go and turn them into beautiful, shareable content.

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    You can convert your links into a web page and embed them on a website or send them as a newsletter. They have a whopping 30+ responsive templates that you can customize to your liking. With over 80,000 users worldwide, elink is one of the best tools when it comes to fast and beautiful content curation.

    4. Twitter Lists

    Twitter can be hard to keep up with if you don’t organize the accounts you follow. That’s where Twitter Lists come in handy: curated groups of Twitter users that you can categorize and follow separately from the rest of your feed.

    Say you curate marketing content, you could create a Twitter list for email marketing, another for blogging, and so on. Even better, you can make it public so that other Twitter users can access your lists as well.
    Furthermore, if you create a Pocket account (mentioned above), you can easily save articles from Twitter directly into your account.
    Click here to learn how to start your first Twitter list.
    5. Newsletters
    Whatever industry you’re in, stay on the lookout for newsletter subscriptions. And if a good one doesn’t exist in your industry, that’s the perfect opportunity to create one.
    But before you start your own newsletter, learn from what other outlets are doing. Here are a few that are doing a great job in original content curation:

    The Hustle – Every day, The Hustle brings business and tech news right to your inbox. The team expertly breaks down top news in a witty, sharp tone that its audience enjoys – plus links to read the original content.

    The Daily Carnage – Want to stay updated on all things marketing? Carney’s got you covered. Their daily newsletter includes snippets of news in the marketing world along with a longer section that provides context for an external article they link to.

    The Daily Skimm – What this newsletter excels at is the tone and the brand voice. The team behind The Skimm knows exactly that its readers want the TLDR version of top news stories in a digestible way. Their newsletter does just that and that’s why it resonates so well with readers.

    Quartz Daily Brief: Quartz has figured out how to make a text-heavy newsletter a stalwart in the news business with its Daily Brief. The beauty of the newsletter, because it’s text-based, is the cross-platform functionality. Without heavy images, the Daily Brief loads quickly on phones, tablets, and desktops, making it easy to read on any device.

    Internet Brunch: Digital agency Big Spaceship created Internet Brunch to help folks “find the best news, GIFs, and trends from across the Internet.” From holidays to current events, to celebrity birthdays, this roundup is sure to cover the important stuff that helps readers stay in the loop.

    For Intermediate Content Curators
    Here are some great sources for when you’ve got the basics covered and you’re looking for something a little more comprehensive.

    6. Scoop.it

    I like to think of Scoop.it as a nexus of content curation and social media, with a Pinterest-like user interface.

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    Start with a topic of interest, and Scoop.it will generate the most relevant articles to view and share as well as suggest relevant topics
    Why we recommend Scoop.it:

    Their smart engine can monitor the topics you’re most interested in and identify related content you may like.
    Easy integration with WordPress.
    Content creation for multiple channels, including websites, emails, and social media

    Pricing: $0 to $79/month, with customized pricing available for enterprise accounts.

    7. Feedly

    If you’re stepping up your content curation game, Feedly should be at the top of your list. This tool is a news aggregator powered by artificial intelligence, one the brand has named Leo. Image Source
    When you add a few of your favorite sources to Feedly, you can aggregate and browse these feeds in one place from your desktop and mobile devices.
    This tool is best for filtering the content you’re interested in. Feedly leverages Leo to identify the content you care most about and filter out the ones you don’t.
    Pricing: $6 to $12 a month, with a customizable plan available for enterprise accounts.

    8. Sniply

    You might be wondering why Sniply, a conversion platform, is on this list.
    Well, this tool actually goes hand-in-hand with content curation.
    Let’s say you have a monthly newsletter in which you include links to articles pertaining to your industry. With a tool like Sniply, you can place a call-to-action (CTA) on the page you’re linking to. This way, you can redirect users back to your content and help them convert.

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    It’s also a custom link shortener, so you can create branded links that are short enough to share on Twitter and the like.
    Pricing: $29 – $299/month

    7. Quuu

    Want to focus your content curation on social media? Consider Quuu. Image Source
    Quuu integrates with most major social media scheduling tools, including HubSpot, and allows you to discover and share content.
    Why we recommend Quuu:

    It auto-categorizes your content, making it easier to sift through later.
    It offers reader-mode to make your experience free of distractions.
    The integrated scheduling dashboard makes it easy to share the content you discover.

    Pricing: $0 to $15.83/month

    9. UpContent

    Are you looking for a one-stop shop for your content curation? UpContent’s got you covered.

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    UpContent’s top features include:

    Content recommendations backed by machine learning algorithms.
    Approval workflows to ensure articles meant brands’ guidelines.
    Integration with top web hosting, social media scheduling, and email marketing software.

    Pricing: $15 to $265/month
    For Advanced Content Curators
    Now we’re getting into some serious, enterprise-level curation software. These solutions are ideal for companies looking for a proven platform capable of supporting a team of users, editors, and content curators.
    Enterprise-level curation requires advanced algorithms to find identify relevant content, a centralized publishing platform, and customizable publishing options.

    10. Curata

    The power of Curata lies in its ability to recommend and help you discover relevant content relevant to their respective audiences without manual labor.

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    Users can fine-tune, customize, and categorize content sources for review, and then distribute them – all from one central platform.
    You can then use Curata’s publishing and promotion tools to repurpose curated content across your blog, social media accounts, newsletter, and automated marketing platforms.
    Pricing: Not available
    Which Tool Is Right For You?
    Before you select the best tools for your business, it’s important to understand the role content curation will play in your marketing operations and the size of your team.
    If you’re a one-person marketing department, for example, the beginner and intermediate options should suffice for your needs. As your business and team grow, content curation may play a larger role and require more powerful software.
    At that point, some of the advanced tools will help save time curating and ensure everyone is on the same page. Regardless of your team or business size, content curation should become a part of your content marketing strategy.
    Great curators build trust with their audiences and become an indispensable resource, as they distribute content their audiences care most about.
    Editor’s Note: This post was originally published in March 2015 and has been updated for accuracy and comprehensiveness.

  • 10 of the Best Social Media Marketing Courses to Take Today

    According to the Bureau of Labor Statistics, a 7% rate of job growth is expected for marketing managers from 2019 to 2029.
    To help stand out from your competition in the hiring process as well as feel entirely confident in your ability to perform in your social media role, you may want to take a social media course.

    In this blog post, we’ll cover some of the best social media marketing courses that are available today.
    Best Social Media Marketing Courses
    1. Social Media Certification

    Price: Free
    Platform: HubSpot Academy
    HubSpot’s Social Media Certification course is a robust program designed to help you attract customers and partners, and build brand loyalty. Because social media is the key to inbound marketing, this course ties in the two concepts seamlessly.
    The course is flexible enough so that you can work on it on your time. It covers essential topics such as measuring ROI, extending reach, social media content creation, and social listening. You might also select to take specific lessons within the HubSpot Academy course — for instance, this one on Social Media Advertising.
    Notable Takeaway: Learn how to create an inbound social media marketing strategy.
    2. Fundamentals of Digital Marketing

    Price: Free
    Platform: Google Digital Garage
    Google’s social media certification has over 300,000 students and provides courses in social media, mobile marketing, SEO, and web optimization.
    The courses explain paid and organic search and teach you how to develop search-engine-optimized web pages.
    Learning how to optimize pages for search on a popular search engine (for free) sounds like a win-win. At the completion of the course, you’ll receive a digital certificate you can add to your LinkedIn profile and resume.
    Notable Takeaway: Better understand SEO and its relationship with digital marketing.
    3. Social Ads 101

    Price: Free
    Platform: Wordstream
    WordStream offers the necessary educational resources to develop a strong understanding of social media advertisements. This includes social media ads on a variety of platforms such as Instagram, Facebook, YouTube, Snapchat, Tik Tok, and LinkedIn.
    There’s also information about why and how to advertise on social media as well as education around best practices while advertising across these platforms.
    Lastly, you’ll learn about social media ad metrics and social shopping — this way, you can effectively track measure your success as well as target your audience when and where they’re ready to make a purchase.
    Notable Feature: Learn about social ads on the major platforms including Instagram, Facebook, YouTube, Snapchat, Tik Tok, and LinkedIn.
    4. Social Media Training for Beginners

    Price: Free
    Platform: Constant Contact
    Constant Contact is a great educational resource for beginners and those who are new to the world of social media marketing.
    There are step-by-step instructions on how to create and maintain your social media presence across every major platform. This includes Facebook, Twitter, LinkedIn, Instagram, Google My Business, YouTube, and Snapchat.
    Notable Feature: Learn everything you need to get started in social media marketing.
    5. Online Social Media Marketing Classes

    Price: Free or paid (depending on the social media course)
    Platform: Skillshare
    On Skillshare, you can pick classes that suit your interests and save classes to refer to later. There’s a variety of business topics you can take classes on.
    As for social media marketing specifically, you can filter social media marketing classes by the time that they take to complete, whether they’re free or premium, whether or not the topic is trending, and more.
    Notable Takeaway: Select the specific social media marketing topic and lesson time that best suits your need.
    6. Acadium Digital Marketing Course

    Price: Free
    Platform: Acadium
    Acadium is an apprenticeship and mentorship program — there are a number of lessons within the Digital Marketing Course that you can take before, after, or during your apprenticeship.
    The courses offered cover an array of digital marketing topics including but not limited to social media marketing, paid advertising, email marketing, SEO, and content marketing.
    Notable Takeaway: Get a full understanding of digital marketing while working an apprenticeship in which you can develop real-world experience.
    7. Social Media 101 Training

    Price: $97
    Platform: Boot Camp Digital
    Digital Marketing 101 by Boot Camp Digital is an impactful, video-led training that takes you on a deep dive into the basics of digital marketing and using it for social media. This is beginner-level training and can be completed in six hours.
    Boot Camp’s clientele includes Nike, NASA, GE, and Georgia-Pacific, and the platform gives buyers unlimited access once purchased. It provides a digital marketing template, ROI information, benchmarking, and a bonus-free digital tools course.
    Notable Takeaway: Learn about digital marketing and work through a comprehensive section on social media marketing and strategy.
    8. Fundamentals of Digital Marketing, Social Media, and E-Commerce

    Price: $585
    Platform: Wharton, University of Pennsylvania
    Wharton’s course is considered an intermediate dive into the intersection of digital marketing, social media marketing, and ecommerce. It’s a self-paced, six-week class that demands three hours of your time each week.
    This course is structured specifically for marketing professionals, small business owners, and consumers who want to know social media techniques. You’ll learn how to produce marketing campaigns that are effective for your business.
    Notable Takeaway: Marketing course designed for professionals.
    9. The Strategy of Content Marketing

    Price: Enroll for free
    Platform: University of California, Davis
    In this online class offered by the University of California, Davis, you’ll learn how to create a content marketing strategy and develop an understanding of the ecosystem surrounding that strategy. Ample time will also be spent working on strategic writing and framing.
    The different types of content marketing will be reviewed along with how they’re integral to social media marketing.There are five weeks worth of material paired with videos, exercises, readings, and quizzes.
    Notable Takeaway: Learn about the power of integrating your content marketing and social media marketing strategies.
    10. Social Media Marketing Masterclass

    Price: $149.99
    Platform: Udemy
    Rather than a complete level one course in social media, this offering, by Udemy is a Masterclass on the subject, uniquely centered around ethical digital marketing techniques.
    You’ll learn how to set up a powerful marketing strategy and a schedule that aligns with accomplishing business goals.
    You’ll also dive into how social media marketing integrates with your business, email marketing, and building an online community. This course can be completed in 20 hours, and gives you a certificate of completion at its end.
    Notable Takeaway: Learn how to build a social media marketing strategy and schedule for your unique business.
    Find Your Ideal Social Media Marketing Course
    Social media marketing can be extremely powerful when done right — and understanding how to apply the most effective and up-to-date strategies will help you stand out from other social media marketers and strategists so you can propel your career.
    So, identity the right course for your experience level, budget, and goals — then get started learning.
    Editor’s note: This post was originally published in November 2019 and has been updated for comprehensiveness.

  • Guest posting backlinks

    For marketers that have law firms/legal companies as clients, and want to get back links to their website, feel free to send us 1000 word articles. We have high domain authority. Learn more below. https://clearwaylaw.com/legal-industry-guest-contributors/
    submitted by /u/AlistairVigier [link] [comments]

  • Do you have any horror stories about client onboarding? What went wrong?

    I am looking for examples of the costs of client onboarding going wrong. In particular I was wondering if you could share any cases when the sales team overpromised and then this caused challenges when onboarding a client. At a friend’s company a sales rep missold a CRM integration that they didn’t support and his company almost got sued. Do you often have trouble keeping track of all the things the sales team have promised? I am also open to other stories of things going horribly wrong with client onboarding. I find learning from other people’s mistakes can help me evade the same pitfalls.
    submitted by /u/ratatouille_artist [link] [comments]

  • Ooma to Offer UJET Contact Center Solutions, Bringing Together Unified Communications and Customer Experience Management

    Ooma, Inc., a smart communications platform for businesses and consumers, announced it is now offering the UJET contact center solution to Ooma Enterprise customers, giving them a single source for Ooma’s unified communications as a service (UCaaS) and UJET’s contact center as a service (CCaaS) cloud-based platforms. UJET, Inc. is the world’s only cloud contact center platform for smartphone era customer experience (CX) management, unifying the handling of inbound and outbound contacts across sales, marketing, and support. Powered by the world’s largest elastic CCaaS tenant, at up to 22,000 agents globally, UJET is trusted by customer-centric enterprises to orchestrate customer experiences that are predictive, contextual, and conversational. Ooma Enterprise is a robust UCaaS platform with open APIs that enable partners and end customers to integrate unified communications into their mission-critical applications. Full article: https://www.ooma.com/press-release/ooma-to-offer-ujet-contact-center-solutions/
    submitted by /u/vesuvitas [link] [comments]

  • 40 Clever 404 Error Pages From Real Websites

    Running a successful website means staying alert for errors like broken pages or slow performance. However, sometimes there are problems that you just can’t avoid, and 404 errors are one of them.
    A 404 occurs when a user requests a page on your website that doesn’t exist, thus throwing a 404 error page prompting users to return to the right place. No matter how many resources you put into ensuring your website never goes down … there’s always a chance that users could end up here.
    It’s inconvenient, but a fact of life. And the reaction of visitors when they land on a nonexistent page can range from “taking it in stride” to “totally losing their minds.”
    While there’s nothing you can do about the latter, you can make things a little less of a pain by having a creative error 404 message. This can do wonders to make your website visitors crack a smile in an otherwise frustrating situation.
    To get your website design juices flowing, this post will showcase some of our favorite website error pages. Hopefully, you’ll be able to take away a few ideas to snazz up your own 404 message.

    What is a 404 Error?
    A 404 error is a standard HTTP error message code that means the website you were trying to reach couldn’t be found on the server. It’s a client-side error, meaning either the webpage was removed or moved and the URL wasn’t changed accordingly, or the person just typed in the URL incorrectly.
    For the most part, you can configure your server to create a customized 404 error page. (If you’re a HubSpot customer, click here to learn how to customize your 404 page in HubSpot.)
    Some customized 404 error pages include a hero image, witty description, site map, search form, or basic contact information.
    The Best 404 Web Page Examples
    Over the years, websites have found different ways to inform visitors of a 404 error and channel them back to the right place, some simply, some creatively, and some hilariously. Let’s start by looking at some creative 404 pages, then check out some funny examples that are sure to delight anyone who comes across them.
    Page Not Found: TK Creative 404 Error Pages
    1. Pipcorn

    While a 404 page can easily stick out from a website, Pipcorn’s error page aligns perfectly with the rest of the site’s branding. There’s a nice animated background, a friendly text prompt directing visitors to search the website (complete with a clever pun), and a piece of popcorn used as the “0” in “404.”

    2. Spotify

    Music streaming giant Spotify has covered its bases with a clever 404 page. With a witty pun off Kanye West’s album “808s and Heartbreak” and a record animation, the website briefly entertains and then sends visitors back to the page they came from.

    3. Genially

    One simple way to ease the tension on your 404 page is to add a quick “Oops!” message — it helps your site feel more personable as you guide users back to the right place. In the case of Genially’s site, the page also includes a nifty illustration paired with some playful copy.

    4. Adobe

    As you would expect, Adobe’s 404 error page is both useful and visually pleasing. It lists out popular links that visitors might want alongside some cool digital artwork serving as a visual metaphor for a broken or lost page. Honestly, websites should use visual metaphors more often.

    5. Clorox

    The 404 page for Clorox cleaning products rotates between three lighthearted photos to signal to visitors that they’ve made a misstep. It’s a smart use of branding to add a brief delight moment while helping out lost users.

    6. Duma Collective

    Other times, you might not need a witty blurb — just tell visitors that there’s no page at the address and let them move on. Entertainment consulting agency Duma Collective does just this with its error page, though it’s complemented by a background image for some minor flair.

    7. Chillhouse

    Speaking of flair, self-care brand Chillhouse has put in the extra work to reroute its visitors in style. The 404 page is branded appropriately and even takes visitors on a little journey through a few image stills before they go back to the homepage.

    8. Bitly

    If you enter an incorrect Bitly link, you’ll be taken to Bitly’s 404 page. We assume this happens a fair amount, which is why the 404 page gets straight to the point. It explains what might have gone wrong and prompts users to visit the Bitly homepage if that’s what they’re after.

    9. Ikea

    Ikea’s 404 page is similarly minimalist but still manages to sneak some smart branding in there. This example shows that your error pages don’t need to be elaborate to get the point across, but there’s nothing wrong with injecting some fun either.

    10. Moxie Design Co.

    Sure, “blew up the Internet” might be a bit hyperbolic, but it tells visitors that Moxie Design Co. doesn’t take itself too seriously with small slip-ups like this one. Also, a search bar is conveniently placed at the bottom to send you on your way.

    11. McKissack & McKissack

    Ah, the classic “we lost the page” trick. Again, an easy way to present a 404 without alienating your audience. If you’re an agency like McKissack & McKissack that manages many client interactions, clear and concise copy is essential for all of your site’s pages, including error pages.

    12. CSS Tricks

    Ever ripped away a website’s wrapping to see what’s underneath? That’s the concept that CSS Tricks was going for in their 404 error page. This is both witty and reminiscent of what the website is all about: smart use of page styling.

    13. Good Old Games

    For other websites, you unwrap the front end and there’s … just the vast emptiness of space. This page is a clever reference to GOG Galaxy, which is Good Old Games’ native video game client. Thankfully, a little video game character is there to give visitors a place to report an error if they want.

    14. Canva

    For something a little different, check out Canva’s 404 page. It includes not just an error message, but a nifty tile puzzle visitors can play for some brief entertainment. There’s no harm in letting your visitors slack off for a couple of minutes, right?

    15. Innotech

    Similar to Canva’s approach, Innotech features a Pong-esque game on its 404 page to provide some brief entertainment. Chances are you’ll remember a website like this. Plus, the fun detour complements a truly impressive website — seriously, when you’re done playing, head to the home page and take it all in.

    16. Myriad

    Video agency Myriad has opted for a quirky, on-brand 404 page design that mimics the classic SMPTE color bars that appear on old tapes and TVs. It’s a funny throwback to older technologies while representing the more modern problem of a nonexistent web page.

    17. KonMari

    Known for her popular cleaning and organization methods and brand, Marie Kondo has brought a similar feel to her website’s 404 page. The copy briefly and humorously harkens back to her tidying philosophy — a small but well-branded detail that fans will recognize.

    18. BrandCrowd

    Not only is the illustration on this error page detailed and engaging — the copy is clever, too. We love the reference to the Semisonic song “Closing Time”: “You can click anywhere else, but you can’t click here.”

    19. Hot Dot Productions

    Hot Dot’s error page stays true to its tagline, “the intersection of new technologies and design.” The page is animated by hundreds of tiny dots that change direction in response to where you move your cursor. It’s mesmerizing and a great showcase of the agency’s design capabilities.

    20. OrangeCoat

    If you’re going to give an error message, why not entertain the user for a few seconds while you help them out? Following a friendly greeting, OrangeCoat offers a flowchart that actually helps users figure out why they reached an error page in the first place.

    21. Ervin & Smith

    This 404 page does more than redirect users back to active pages. Instead, Ervin & Smith’s 404 page invites you to scroll down and learn why you need a digital marketing agency, and why to choose Ervin & Smith in particular, capped off with a contact form. True to its mission, this agency shows that any page can be a conversion opportunity.

    22. DayCloud Studios

    … or, your 404 can just be a place to waste time for a minute, as can be seen on the website for DayCloud Studios. Moving the cursor around the screen reveals a 404 message illuminated by lasers shooting from a cat’s eyes. Because why not?

    23. Headspace

    Another instance of a website smartly incorporating its brand messaging into a 404 page — guided meditation app Headspace makes the effort to calm users, encouraging us to take a deep breath, then return to the main site.

    24. Wildwood Bakery

    Some websites thus far have integrated clever branded copy in their pages, while others have hosted full-blown online games on theirs. But, there’s nothing wrong with a brief push back in the right direction. Wildwood Bakery’s exquisite site keeps things short and sweet (literally).

     
    Page Not Found: TK Funny 404 Error Pages
    25. Astuteo

    Design agency Astuteo’s 404 page is a perfect balance of elegant visuals, humor, and helpfulness. The minimal layout gives users the information they need alongside another amusing visual metaphor, a sinking cargo ship and a fleeing figure.

    26. LEGO

    There’s few words needed on LEGO’s 404 error page — the character’s expression makes everything clear. Plus, fans of the LEGO movie franchise will enjoy the fun reference in the copy.

    27. Magnt

    In this funny error message, Magnt pokes fun at the fact that, yes, they could have broken something — or, you just can’t type. The visual serves as a quick way to quickly illustrate their point.

    28. IconFinder

    IconFinder’s error page is simple but delightful. The company’s mascot wearing a robe and appearing weary is a relatable nod to lost visitors. No worries though, since the site lists some of its links to visit down below.

    29. Sweet Dreams

    Apparently, the team at sleep aid company Sweet Dreams took too many of its products according to the website’s 404 page. Not only is this page humorous — it also blends well with the rest of the site’s front-end aesthetic and messaging for a cohesive feel.

    30. GitHub

    The line “These aren’t the droids you’re looking for” refers to Obi-Wan Kenobi’s Jedi mind trick on Stormtroopers in Star Wars Episode IV, and it’s become a well-known phrase used to tell someone they’re pursuing the wrong course of action. GitHub plays on this famous line in their 404 error message.

    31. Patagonia

    Patagonia’s custom 404 page captures the brand’s vibe perfectly, complete with a boomerang video of a frisbee twirler, a clever pun combining “404” and “aloha,” and links to its product pages. It’s a friendly and funny way to greet visitors who wound up in the wrong place.

    32. Cloud Sigma

    Check it out: Cloud Sigma’s letting us in on some behind-the-scenes action. Their 404 error page pretends to be a “junior developer’s homepage” — that junior developer being, well, a cat.

    33. AMC Theatres

    You might have been to an AMC movie theater before, but you’ve hopefully never seen their website’s 404 page. The website makes use of a quick, funny, and relevant one-liner before it sends you back to the right place.

    34. Bruno

    It’s no coincidence that creative agencies are great at coming up with cool 404 pages. Here’s another one from the creatives at Bruno that plays off the 2000 cult comedy classic Dude, Where’s My Car? No, it has nothing to do with the company or website, but it’s sure to get a chuckle.

    35. NPR

    At first, NPR’s error page seems like nothing special. But keep reading and you’ll see how they cleverly link to some of their great stories about lost people, places, and things, like a piece on Amelia Earhart and one on Waldo. This might just make lost users feel a little less alone.

    36. Medium

    Medium takes a similar approach to NPR’s 404 page, recommending articles about getting lost and losing things. Check these articles out if you have time — they’re quite good reads.

    37. HomeStarRunner

    HomeStarRunner.com, home to a Flash-animated cartoon series, has had a series of hilarious 404 error pages over the years. The most recent features characters from the cartoon series in a scene that could’ve come straight out of one of their episodes. If you turn the sound on when you load the page, you’ll hear their character Strong Bad — known for yelling phrases out loud — saying, “404’d!”

    38. Blizzard Entertainment

    Here’s a simple idea that ends up looking slick: Blizzard Entertainment’s 404 page features an animated character lost in an actual blizzard and some humor that World of Warcraft fans will appreciate.

    39. Hello Big Idea

    A quick trip around marketing and social media experts Hello Big Idea’s website will tell you what you need to know about its bold and blunt style of copy. And, of course, its 404 error page is no exception.

    40. HubSpot

    It happens to us, too! This is the message we put up to tell our site visitors that there are some website issues. Our goal was to stay true to HubSpot’s brand voice by being as lovable, empathetic, and helpful as possible.

    Turn a 404 Error Page Into a Delight Moment
    Nobody wants to land on a 404 page — they’re annoying and unexpected. However, you can’t really avoid them, so it’s always a good idea to have a 404 page to fall back on for your website.
    And, from a user experience perspective, your 404 page should be a small speed bump, not a brick wall. The right design can be the difference between a frustrated bounce and a possible conversion, so why not make it fun?
    Editor’s note: This post was originally published in December 2015 and has been updated for comprehensiveness.