Author: Franz Malten Buemann

  • 5 Low-Code Tools for Admins

    Wherever you are in your Salesforce Admin journey, from beginner to experienced admin, you need to make sure you’re aware of the amazing functionality available at your fingertips. Salesforce offers us so many low-code tools to optimize the Salesforce platform, creating the best user experience… Read More

  • 5 Low-Code Tools for Salesforce Admins

    Wherever you are in your Salesforce Admin journey, from beginner to experienced admin, you need to make sure you’re aware of the amazing functionality available at your fingertips. Salesforce offers us so many low-code tools to optimize the Salesforce platform, creating the best user experience… Read More

  • Mental Wellbeing Among Salesforce Consultants [Research Launching]

    Ahead of London’s Calling 2022, I’m looking for thoughts and feedback from Salesforce consultants on the subject of ‘mental wellbeing at work’. This is a topic I’ve discussed on several occasions with my colleagues, at user groups, and on LinkedIn – understandably, it is important… Read More

  • Key Service KPIs and Analytics in Salesforce

    Customer service agents are the brand ambassadors of a company. In my opinion, in terms of reputation, they are even more important than any marketing or advertizing strategies companies run – they have the power to make or break a company’s image. You may spend… Read More

  • I’m an Introvert With High-Functioning Anxiety — Here’s How I’ve Grown My Business

    For most of my life, I never thought I would be a business owner.For starters, both of my parents started businesses, and I saw firsthand the emotional and financial toll it could take. But I was also an introvert who struggled with anxiety. All of the founders I saw were confident and charismatic, seemingly able to calmly handle every business challenge that came their way and pitch their business on a whim to any stranger they met. Plus, when you’re dealing with anxiety mixed with introversion, you tend to talk yourself out of the risky moves and bold decisions that are often required to succeed in growing a company. It felt like starting a business would be even more of an uphill battle for me than it is for most. But then I had the spark of inspiration that starts every entrepreneur’s story—the idea I just couldn’t get out of my head, the vision for the impact I wanted to make on the world. I had struggled so much with finding mentors through the various stages of my career, and I wanted to build a platform to make this powerful development tool easier for anyone to access, Dreami. Around the same time, I was doing a lot of self-reflection around where I was in my life and my career. I suddenly felt this urge to step away from all the mental limitations I had and step into a more limitless version of myself—which is actually what my name means in Sanskrit: limitless. I wanted to embrace and honor my personality as much as I could, without letting it hold me back from taking steps that would make my life more fulfilling. I had my vision and the fuel to drive me forward: Now, here’s how I actually overcame my challenges to get my company off the ground, land our early customers, and even get into a competitive accelerator.Here’s what fuels us, even when it’s tough: we have the unique ability and opportunity to truly make a life-changing impact on someone’s life. That is a privilege, and we won’t take that for granted. #startups #mentorship— Dreami (@JoinDreami) March 31, 2022

    I started small to build my confidenceIn the beginning, when I was just getting comfortable with the idea of being a founder, I spent a lot of time in Clubhouse rooms. In theory, this was the perfect platform for an introvert like me. The whole point of the app is to make the facilitation of conversation easier, and I already knew I had an interest in common with everyone in the room. I also didn’t have to show my face and could even have notes in front of me if need be. Best of all, I was listening to all of these conversations that would be perfect for getting the word out about Dreami: women in tech opening up about how they feel unsupported and don’t know where to look for help. But no matter how many times I found my finger hovering over the mute button, my crippling anxiety stopped me from pushing it. Who was I to say I had a solution? Where were my qualifications? What would others think of me? While anxiety was pestering me from one shoulder, frustration was shouting from the other. How could I keep letting great opportunities slide? Other people would love a forum to talk openly about what they’re working on! Finally, frustration won, and I wrote down in my planner a small goal that day to speak up in just one Clubhouse room. It went great! The positive feedback and new followers I got from that pushed me to speak up more, and the ball was rolling. It’s not that every speaking gig from that moment went swimmingly, but I understood the power of putting my voice out there. And I had the practice and confidence to say yes when bigger opportunities came my way, like speaking at TEDx and pitching my company to the Techstars accelerator. I delivered a TEDx talk about going from limited to limitless.I built habits to support my mental healthEven with practice putting myself out there, sales were never going to be easy for me. My introversion made constantly being on sales calls very draining on my energy, and my anxiety made me take every conversation that didn’t end in a “yes” personally. I would sometimes have days when I couldn’t get anything else done because my self worth was deflated by a rejection or lack of response, and I was ruminating on what I could have done better.I knew this wasn’t a good cycle and that it would lead to demotivation or burnout fast. But I also knew that sales is a numbers game, and that if I wanted to get us those early customers (to eventually be able to hire someone to delegate sales to), I’d have to find a way to make it work. While I worked internally on separating my self-worth from the success of my business, I also implemented some external habits to better take care of myself. 0:00/1×Here’s me on TikTok talking about making the ask. I started by batching all of my sales calls at the tail end of the week, giving myself a few solitary days to get strategic work done before any conversations wore me out or knocked me down. Since this would lead to long days of back-to-back calls, I also worked with a coach to figure out how to care for my energy. She recommended leaving enough time between meetings to do something that recharges me: write in my planner, do a short meditation, or take a walk around the block. I’ve been shocked by how big of a difference even just five to ten minutes of “me time” between calls makes. Ultimately, I think this need to be extremely intentional with my time and energy has actually turned out to be a superpower as a founder. Whereas other business owners may spend years figuring out their time management, it was an immediate necessity for me that came pretty naturally.I found mentors like me—and mentors who could push meAt Dreami, we always talk about building your personal board of directors—multiple mentors who bring different things to the table. When seeking other business owners to learn from, I found it helpful to take a similar approach, with a mix of introverted and extroverted mentors to help me both work with and push past my personality. For instance, my introverted mentors have helped me become more comfortable with saying no to meetings that don’t drive my business forward (even when it feels tempting to say yes) so that I can preserve my limited energy for the most impactful tasks. They’ve also taught me that it’s okay to be upfront about my anxiety or introversion. I always felt like it was something I had to hide, but I’ve been shocked by how understanding people are when I’m clear about the boundaries I need because of my personality.My extroverted mentors, on the other hand, give me something to aspire to. Every time I have a big meeting or speech, I envision the extroverted leaders I admire and try to embody their energy. Suddenly, I find my anxiety abating, my voice coming out a little stronger, and my presentation becoming more engaging. It’s a weird trick, but I swear it’s what got me through the final pitching process to get into Techstars, and it’s helped me every time since when I’m feeling nervous before a crowd. I know this all sounds like a real fake-it-til-you-make-it story, but I won’t sugarcoat it: There are still hard days where my introversion is making me hesitate or my anxiety is throwing me into a spiral. But, with time and some smart techniques, I’ve learned how to bounce back from these moments faster. And, more importantly, I believe they don’t have to hold me back from succeeding in business.

  • How To Use Gmail Creator to Create Bulk Gmail Accounts

    submitted by /u/barbaraAnderson2012 [link] [comments]

  • How To Improve Your Emails With a Handwritten Signature

    Email is the darling of the marketing world, and for a good reason. With 99% of email users checking their inbox every day, it’s an excellent way to connect with customers. 
    However, the popularity of email marketing means you have to work harder to stand out among competitors. It’s not enough to just write great content. You have to make your emails feel personalized and look professional too. 

    We’ll show you how you can create a handwritten signature for your emails to give them an extra human touch.
    Why You Need a Signature
    Of the billions of emails sent and received every day, more than half of them are spam. As a professional, you want your emails to look trustworthy and credible so customers don’t discard them. 

    Creating a high-quality, handwritten email signature helps you build trust with customers. You can also use the signature to reinforce your brand identity, evoke professionalism, and add a personal touch.
    You can create a handwritten signature in five straightforward steps. Let’s dive in. 
    1. Go to a signature maker website.
    To create a handwritten signature, you need to use an online tool. The good news is that several websites like Signature Maker and Create My Signature digitize your cursive signature for free.
    If you want your signature to match your brand colors and style, look for a tool where you can customize the thickness and color of your “digital pen.”
    2. Select “Create My Signature.”
    Once you go to Signature Maker or another tool, select the “Create My Signature” button. 
     
    Image Source
    If you use another online signature maker, you might be given the option of typing or drawing your signature. Select the “draw signature” option.
    3. Specify your pen settings.
    On the electronic signature maker page, you have two customization options for your pen: width and color. 
    Image Source
    Use the numbers to select the pen width. Higher numbers generate thicker lines. Then, you can choose a pen color. 
    The tool has three categories for colors: basic, saved, and advanced. If you can’t find the right color in the basic selections, you can use the advanced tab to select your color and adjust lightness and saturation. 
    In general, it’s best to use a black pen or choose a color that matches your branding. When using a color that fits your brand, ensure that it’s easy to read on a computer. 
    4. Draw signature.
    Once you have the settings customized to your liking, draw your own signature using your mouse. If you’re on a touch screen device, you can also use your finger or stylus pen. 

    Image Source
    You can use the “Clear” button to start over if you don’t like your drawing or want to change your pen settings.
    Learning how to do a signature with your mouse or trackpad can be challenging, so you can always try on a touch screen device or generate a cursive signature using handwritten fonts.
    5. Save and download your handwritten signature.
    When you have a handwritten signature that you’re happy with, click “Save.” You’ll then see a button that says “Download Signature.” Click the download button to save your digital signature as an image file (.png or .jpg format).
    Your downloaded image will have your personal signature against a transparent background. That way, you can add it to emails and even use it to electronically sign PDF documents.
    How To Add Your Handwritten Signature to Emails
    Now that you have a file with the image of your signature, it’s time to add it to your emails. 
    Option 1: Create an Email Signature Using a Professional Template
    If you want a more professional signature with more formatting options and social media icons, you can create one using HubSpot’s free Email Signature Tool.

    Before you get started, you’ll need to upload the image file with your handwritten e-signature to Dropbox or Google Docs to get the image URL.
    Once that’s done, navigate to HubSpot’s Email Signature Tool, and select a template on the left-hand side. 
    Use the second tab to enter your signature details, including your name, job title, and contact information. 
    Then, navigate to the fourth tab, with the picture icons, to upload a custom image. 

    Image Source
    Go to your Dropbox image and click on “Copy URL” to get the link to your digital signature image. Paste the link under “Profile Picture” on HubSpot’s tool to add your handwritten signature.

    Image Source
    You can use the third tab, with the paintbrush icon, to change the theme and colors of your signature to match your brand.
    Once you have the perfect signature, select “Create Signature” to fill out your information and download your new email signature.
    Option 2: Using Your Email Client Signature Settings
    Since your signature file has a transparent background, you can upload and insert it as an image in your custom signature using your Gmail or Microsoft email settings.

    Make sure you resize the image manually or use the “small” size to ensure the signature image isn’t too big. 
    Final Thoughts: How To Create a Handwritten Signature for Your Emails
    Email marketing is one of the best channels for reaching customers, and your competition knows it too. If you want to stand out, you have to pay attention to every element of your email, not just the content. 
    Using a professional template with a handwritten signature balances professionalism and personalization in a way that helps you stand out from the crowd. 

  • Words that matter

    Any word that’s really important is also confusing. Words like trust, love, friend, fair, honest, lead, connect, authentic, justice, dignity–they have dozens of different meanings.

    Perhaps that’s because they’re important.

    It’s worth spending a moment to understand what we mean when we say something that might mean something else.

  • Send Salesforce Survey Without Code

    Big Idea or Enduring Question: How do you send survey invitations using flows?  Objectives: After reading this blog, you’ll be able to:  Understand the salesforce survey data model Use flow to send survey invitations to a contact  Associate survey invitations to Survey Invitations and Response related list  and much more Business
    The post Send Salesforce Survey Without Code appeared first on Automation Champion.

  • Ask Buffer: Should I Hide My Likes on Instagram?

    Question: I’ve noticed some Instagram posts no longer have the number of likes visible anymore. I’ve been considering hiding my likes too, but I’m not sure if that’s a good idea from a marketing perspective. Would doing so impact the way advertisers or customers view me and my business? Anyone who has ever posted a photo or Reel on Instagram before probably knows the thrill of watching the likes trickle in. Receiving likes from friends, family members, or customers can be a dopamine-filled experience – a validation that whatever you posted onto your grid is satisfactory and appealing to your audience. On the flip side, when certain posts don’t receive as many likes, Instagram users can feel the opposite – like their content isn’t good enough. Low likes on Instagram have also been linked to a rise in anxiety and depression in users, especially teens. In an attempt to combat the problem, Instagram released the ability for all users to hide likes on posts in 2021. The move has divided the internet, with some users appreciating this new approach and others finding it unnecessary. But for certain small businesses owners – many of whom depend on Instagram, deciding whether to hide their likes might be an especially conflicting process. There really is no clear-cut answer, but here are some things to factor in if you’re considering a life free of Instagram likes.Creativity can flourish without likesIn 2019, Instagram CEO Adam Mosseri said the whole purpose of hiding Instagram likes was to create a more positive online environment. “The idea is to try and depressurize Instagram, make it less of a competition, give people more space to focus on connecting with people that they love, things that inspire them,” he said. Mosseri seems to be on to something as it turns out for many, taking likes out of the equation does allow for greater self-expression.More originalityIn 2019, when Instagram had first announced they were toying with the idea of no likes, influencer Casey Barker told Esquire that the change might allow him to take more risks as a content creator. “I think I’ll care less about getting the quality right every time and it’ll probably be a more natural feed than a perfect-looking feed … It can be a lot more raw, a lot more myself, rather than thinking: ‘Will people like this?” View this post on Instagram A post shared by Casey Barker (@caaseybarker) According to Dar Meishi, a cognitive neuroscientist, it’s normal for individuals to want to be liked on social media. “We’re hardwired to find social interactions rewarding,” he told PBS. Amassing likes and comments on Instagram gives our brains a dopamine boost, which, consequently, has us all craving more and more likes. Oftentimes, people get so consumed by this need for validation that they’ll only post photos or videos they believe will please their audiences, essentially stripping away any originality. Cam B, a 20-year-old, told the Huff Post he knows people who’ve deleted Instagram posts solely because they didn’t get enough likes. Long gone are the days when Instagram was a platform for candid and authentic snapshots. A 2020 study found that only 29 percent of users would post an unedited photo of themselves on social media. A Guardian article entitled, “Facetune conquers Instagram,” uncovers how prevalent photoshop has become amongst ordinary users. But, with likes out of the mix, there’s a chance this pressure to be perceived as perfect will diminish. Sarah Roberts, a 22-year-old, was one of the first to experience an Instagram without likes when the feature was first rolled out for testing in Canada back in 2019 and said it changed her relationship with the platform for the better. “Personally, I love not seeing the like count,” she told HuffPost. “I’ve also been more personal with the things I actually like versus what everyone else is liking. This feels like more of what Instagram should be rather than an advertisement of ourselves on our page.”The change can be beneficial for small businesses, too. While it may feel safe to post what you already know does well with customers, not tracking the number of likes could allow brands to experiment with different types of content without worrying that followers will automatically judge a post for getting a fewer number of likes.Highlight quality, not quantity When Instagram first rolled out testing for hiding likes, users were met with this announcement on the top of their feeds. It reads, “We want your followers to focus on what you share, not how many likes your post gets.” Our eyes often gravitate towards the likes on a post immediately, emphasizing the metrics of the content rather than the substance behind it. This can be seen across all social media platforms: Instagram likes, Reddit downvotes, and YouTube’s dislike button can all act as a kind of groupthink. The more likes a photo gets must mean it’s good while a video receiving tons of dislikes could give off the impression that it’s bad (partly why YouTube made dislikes private). Without this data, users will have to focus on the quality of an Instagram post instead of assigning a quantitative, predetermined value to it. Whoever is running Instagram product. Give them a raise. #instagramlikes #Insta pic.twitter.com/7OgWpGHmUx— vikas gosain (@vikgosain) May 2, 2019 In 2021, photographer Brandon Woelfel tweeted about the change in his content that stemmed from using the feature. “Hiding likes on Instagram has me actually posting photos I like… a concept.” Today,  most of Brandon’s pictures have the likes visible, but there are a few where he’s chosen to continue to hide likes, including this photo of a woman in a red dress. There’s a noticeable distinction between the posts that have likes and the ones that don’t. The actual shot – the vibrant colors, the model’s nimble pose, the shadowing in the image – becomes the start of the show rather than a bolded number. An instagram post by photographer Brandon WoelfelA social media platform without likes can allow users and content creators alike to concentrate on the artistic element behind each post, rather than the arbitrary digits attached to it.The potential downsides of hiding your likesWhile doing away with likes can be beneficial for some, there are certain aspects, particularly from a business perspective, that could be negatively affected if an influencer or small business owner decides to privatize this data.Partnerships and brand deals can be impactedWhen Instagram first announced changing the way likes are displayed, most people immediately questioned how this move would impact content creators and brands who rely on Instagram as both a marketing tool and source of revenue. Oftentimes, large companies decide who they want to collaborate with based on the number of likes a business or influencer receives. And while there are other factors they consider too – follower count, click-through rate, story views, etc. – likes per post are one of the biggest contributors to sponsorship deals. An early study done by HypeAudtior found that accounts that hid their likes and had between 5,000 to 20,0000 followers, experienced up to a 15 percent drop in likes. Fewer likes, publicized or not, could lead to fewer opportunities to work with advertisers and land sponsorships. Despite telling Esquire that he envisioned a life without likes as a positive change, Casey also said he was hesitant about the move for this very reason. “I just feel like when brands are looking at my page at the minute, the more likes I have in general, the more I think they’ll want to work with me,” he said. Looking at his account today – three years since the interview – his likes are still visible. But even though likes won’t be observable by the public, the data will still be measured from the backend and can be sent to agencies who are interested in these numbers. According to Ben Jeffries, co-owner of a London-based marketing agency, if more and more people choose to disengage from their likes, however, this could cause a shift in the world of Instagram marketing, “ … what’s really important about it is that it will actively encourage advertisers to stop looking at metrics such as likes as the main important metrics within a campaign,” he said. This shift could favor smaller businesses that may have a hard time securing brand deals over larger and more popular accounts, essentially leveling the playing field for everyone.Lack of transparencyIn the last few years, transparency between businesses and audiences has been a buzzword –  but for good reason. Even founders and CEOs have taken to their personal Twitter accounts to openly share their journey, something most followers appreciate seeing. Along with wanting more clarity, audiences are demanding to know that brands actually stand behind the initiatives they preach. Glossier –  a makeup company that markets itself as being diverse and inclusive – was called out for the alleged discrimination and racism taking place in some of their retail stores by former staff members who formed a collective known as “outta the gloss.” In a statement, CEO Emily Weiss said the company would email former employees to “invite dialogue with anyone who has additional feedback and ideas to help move us towards our shared vision.” Though this wasn’t enough to assuage everyone, having an open conversation between staff was a step in the right direction for the brand to be more transparent with its own employees and slowly win back the trust of its customers. View this post on Instagram A post shared by Outta The Gloss (@outtathegloss) One way to easily lose the confidence of customers is by withholding information and data. When platforms like Instagram, Youtube, and Twitter provided the option to limit replies and comments, the move was commended for giving users more agency over their content. But, when big retailers enabled these features, many customers felt like they were being silenced. This tweet from user Isabél calls out brands who limited comments on their posts during the summer of 2020 when the Black Lives Matter movement was at the forefront of online conversation. “Keep watch of the companies that are disabling comments on posts right now, especially when asked about their plans to implement real change, anti-racism & inclusivity within their workplace. They’re silencing important conversations and valid criticism. #BlackLivesMatter” Keep watch of the companies that are disabling comments on posts right now, especially when asked about their plans to implement real change, anti-racism & inclusivity within their workplace. They’re silencing important conversations and valid criticism. #BlackLivesMatter— Isabél ❀ (@imtheartistt) June 7, 2020 Just like disabling comments feel suspicious to some, there is a chance privatizing likes could provoke uneasiness in customers. Followers might automatically assume that hiding likes mean there’s something wrong with the content. But one way to be cognizant of your followers’ feelings is to directly ask them their thoughts on hiding likes. You could take to Instagram Stories or make a poll on Twitter and have an open conversation to assure your community your business values transparency.Hiding likes is still such a new concept for many, and there currently isn’t enough data to judge whether doing so is the right move for brands. However, it does seem like most people – businesses and content creators alike – have chosen to keep their likes visible for now. With that being said, it might take some time for others to feel comfortable ridding themselves of Instagram likes. But if you’re considering hiding your likes, think about what matters most to you. Keeping your likes visible can lead to more transparency, but there’s also a chance it’s hindering your creativity. Doing a trial run could be helpful in this situation. Turn off likes for a one to two-week period and take notes on whether you observe a change in your engagement and creativity. Are you more open to posting new content? Did you notice a decrease in likes and/or sales? Has your relationship with your followers changed? Once you figure out the answers to these questions, you’ll have a better idea if making the switch to an Instagram without likes is the right move for you and your business. Have you decided to hide your likes or will you keep likes visible? Let us know on Twitter or Instagram!